ssa-gov/data/800-number-average-speed-to-answer.csv

1	FISCAL YEAR	MONTH	AVERAGE SPEED TO ANSWER (SECONDS)
2	2007	OCTOBER	263
3	2007	NOVEMBER	334
4	2007	DECEMBER	369
5	2007	JANUARY	395
6	2007	FEBRUARY	298
7	2007	MARCH	179
8	2007	APRIL	168
9	2007	MAY	68
10	2007	JUNE	149
11	2007	JULY	231
12	2007	AUGUST	279
13	2007	SEPTEMBER	294
14	2007	AVERAGE	250
15	2008	OCTOBER	349
16	2008	NOVEMBER	420
17	2008	DECEMBER	470
18	2008	JANUARY	377
19	2008	FEBRUARY	353
20	2008	MARCH	297
21	2008	APRIL	234
22	2008	MAY	150
23	2008	JUNE	232
24	2008	JULY	323
25	2008	AUGUST	328
26	2008	SEPTEMBER	408
27	2008	AVERAGE	326
28	2009	OCTOBER	392
29	2009	NOVEMBER	399
30	2009	DECEMBER	463
31	2009	JANUARY	290
32	2009	FEBRUARY	194
33	2009	MARCH	143
34	2009	APRIL	103
35	2009	MAY	131
36	2009	JUNE	205
37	2009	JULY	182
38	2009	AUGUST	253
39	2009	SEPTEMBER	270
40	2009	AVERAGE	245
41	2010	OCTOBER	252
42	2010	NOVEMBER	242
43	2010	DECEMBER	274
44	2010	JANUARY	293
45	2010	FEBRUARY	293
46	2010	MARCH	144
47	2010	APRIL	106
48	2010	MAY	89
49	2010	JUNE	144
50	2010	JULY	227
51	2010	AUGUST	196
52	2010	SEPTEMBER	188
53	2010	AVERAGE	203
54	2011	OCTOBER	132
55	2011	NOVEMBER	204
56	2011	DECEMBER	287
57	2011	JANUARY	299
58	2011	FEBRUARY	213
59	2011	MARCH	89
60	2011	APRIL	63
61	2011	MAY	56
62	2011	JUNE	204
63	2011	JULY	144
64	2011	AUGUST	198
65	2011	SEPTEMBER	271
66	2011	AVERAGE	180
67	2012	OCTOBER	260
68	2012	NOVEMBER	291
69	2012	DECEMBER	381
70	2012	JANUARY	319
71	2012	FEBRUARY	245
72	2012	MARCH	293
73	2012	APRIL	257
74	2012	MAY	225
75	2012	JUNE	297
76	2012	JULY	285
77	2012	AUGUST	362
78	2012	SEPTEMBER	307
79	2012	AVERAGE	294
80	2013	OCTOBER	333
81	2013	NOVEMBER	431
82	2013	DECEMBER	554
83	2013	JANUARY	524
84	2013	FEBRUARY	692
85	2013	MARCH	527
86	2013	APRIL	479
87	2013	MAY	504
88	2013	JUNE	671
89	2013	JULY	842
90	2013	AUGUST	1,116
91	2013	SEPTEMBER	1,672
92	2013	AVERAGE	617
93	2014	OCTOBER	560
94	2014	NOVEMBER	1,429
95	2014	DECEMBER	1,339
96	2014	JANUARY	1,236
97	2014	FEBRUARY	1,614
98	2014	MARCH	1,531
99	2014	APRIL	1,199
100	2014	MAY	1,230
101	2014	JUNE	1,449
102	2014	JULY	1,557
103	2014	AUGUST	1,622
104	2014	SEPTEMBER	1,769
105	2014	AVERAGE	1,323
106	2015	OCTOBER	958
107	2015	NOVEMBER	811
108	2015	DECEMBER	853
109	2015	JANUARY	712
110	2015	FEBRUARY	668
111	2015	MARCH	513
112	2015	APRIL	284
113	2015	MAY	420
114	2015	JUNE	584
115	2015	JULY	681
116	2015	AUGUST	468
117	2015	SEPTEMBER	597
118	2015	AVERAGE	617
119	2016	OCTOBER	782
120	2016	NOVEMBER	929
121	2016	DECEMBER	1,074
122	2016	JANUARY	771
123	2016	FEBRUARY	1,154
124	2016	MARCH	705
125	2016	APRIL	719
126	2016	MAY	573
127	2016	JUNE	690
128	2016	JULY	706
129	2016	AUGUST	788
130	2016	SEPTEMBER	948
131	2016	AVERAGE	817
132	2017	OCTOBER	1,125
133	2017	NOVEMBER	844
134	2017	DECEMBER	1,208
135	2017	JANUARY	886
136	2017	FEBRUARY	883
137	2017	MARCH	652
138	2017	APRIL	578
139	2017	MAY	586
140	2017	JUNE	581
141	2017	JULY	694
142	2017	AUGUST	714
143	2017	SEPTEMBER	963
144	2017	AVERAGE	802
145	2018	OCTOBER	1,351
146	2018	NOVEMBER	1,779
147	2018	DECEMBER	1,993
148	2018	JANUARY	2,105
149	2018	FEBRUARY	1,938
150	2018	MARCH	1,465
151	2018	APRIL	1,150
152	2018	MAY	717
153	2018	JUNE	867
154	2018	JULY	1,136
155	2018	AUGUST	1,185
156	2018	SEPTEMBER	1,714
157	2018	AVERAGE	1,422
158	2019	OCTOBER	2,393
159	2019	NOVEMBER	1,775
160	2019	DECEMBER	2,363
161	2019	JANUARY	1,599
162	2019	FEBRUARY	1,067
163	2019	MARCH	1,409
164	2019	APRIL	921
165	2019	MAY	792
166	2019	JUNE	615
167	2019	JULY	776
168	2019	AUGUST	897
169	2019	SEPTEMBER	941
170	2019	AVERAGE	1,225
171	2020	OCTOBER	1,114
172	2020	NOVEMBER	963
173	2020	DECEMBER	860
174	2020	JANUARY	696
175	2020	FEBRUARY	695
176	2020	MARCH	1,417
177	2020	APRIL	1,696
178	2020	MAY	793
179	2020	JUNE	754
180	2020	JULY	913
181	2020	AUGUST	969
182	2020	SEPTEMBER	971
183	2020	AVERAGE	965
184	2021	OCTOBER	1,164
185	2021	NOVEMBER	1,343
186	2021	DECEMBER	1,668
187	2021	JANUARY	1,131
188	2021	FEBRUARY	897
189	2021	MARCH	815
190	2021	APRIL	312
191	2021	MAY	509
192	2021	JUNE	476
193	2021	JULY	536
194	2021	AUGUST	373
195	2021	SEPTEMBER	748
196	2021	AVERAGE	808
197	2022	OCTOBER	1,219
198	2022	NOVEMBER	1,601
199	2022	DECEMBER	2,175
200	2022	JANUARY	2,397
201	2022	FEBRUARY	2,298
202	2022	MARCH	2,322
203	2022	APRIL	2,158
204	2022	MAY	1,829
205	2022	JUNE	1,962
206	2022	JULY	1,927
207	2022	AUGUST	1,870
208	2022	SEPTEMBER	1,738
209	2022	AVERAGE	1,962
210	2023	OCTOBER	2,053
211	2023	NOVEMBER	2,096
212	2023	DECEMBER	2,236
213	2023	JANUARY	2,339
214	2023	FEBRUARY	2,375
215	2023	MARCH	2,389
216	2023	APRIL	1,916
217	2023	MAY	1,728
218	2023	JUNE	2,381
219	2023	JULY	2,267
220	2023	AUGUST	1,980
221	2023	SEPTEMBER	2,082
222	2023	AVERAGE	2,150
223	2024	OCTOBER	2,203
224	2024	NOVEMBER	2,533
225	2024	DECEMBER	2,289
226	2024	JANUARY	2,211
227	2024	FEBRUARY	2,088
228	2024	MARCH	1,678
229	2024	APRIL	1,448
230	2024	MAY	1,079
231	2024	JUNE	1,199
232	2024	JULY	1,425
233	2024	AUGUST	1263
234	2024	SEPTEMBER	680
235	2024	AVERAGE	1,675