FISCAL YEAR,MONTH,AVERAGE SPEED TO ANSWER (SECONDS) 2007,OCTOBER,263 2007,NOVEMBER,334 2007,DECEMBER,369 2007,JANUARY,395 2007,FEBRUARY,298 2007,MARCH,179 2007,APRIL,168 2007,MAY,68 2007,JUNE,149 2007,JULY,231 2007,AUGUST,279 2007,SEPTEMBER,294 2007,AVERAGE,250 2008,OCTOBER,349 2008,NOVEMBER,420 2008,DECEMBER,470 2008,JANUARY,377 2008,FEBRUARY,353 2008,MARCH,297 2008,APRIL,234 2008,MAY,150 2008,JUNE,232 2008,JULY,323 2008,AUGUST,328 2008,SEPTEMBER,408 2008,AVERAGE,326 2009,OCTOBER,392 2009,NOVEMBER,399 2009,DECEMBER,463 2009,JANUARY,290 2009,FEBRUARY,194 2009,MARCH,143 2009,APRIL,103 2009,MAY,131 2009,JUNE,205 2009,JULY,182 2009,AUGUST,253 2009,SEPTEMBER,270 2009,AVERAGE,245 2010,OCTOBER,252 2010,NOVEMBER,242 2010,DECEMBER,274 2010,JANUARY,293 2010,FEBRUARY,293 2010,MARCH,144 2010,APRIL,106 2010,MAY,89 2010,JUNE,144 2010,JULY,227 2010,AUGUST,196 2010,SEPTEMBER,188 2010,AVERAGE,203 2011,OCTOBER,132 2011,NOVEMBER,204 2011,DECEMBER,287 2011,JANUARY,299 2011,FEBRUARY,213 2011,MARCH,89 2011,APRIL,63 2011,MAY,56 2011,JUNE,204 2011,JULY,144 2011,AUGUST,198 2011,SEPTEMBER,271 2011,AVERAGE,180 2012,OCTOBER,260 2012,NOVEMBER,291 2012,DECEMBER,381 2012,JANUARY,319 2012,FEBRUARY,245 2012,MARCH,293 2012,APRIL,257 2012,MAY,225 2012,JUNE,297 2012,JULY,285 2012,AUGUST,362 2012,SEPTEMBER,307 2012,AVERAGE,294 2013,OCTOBER,333 2013,NOVEMBER,431 2013,DECEMBER,554 2013,JANUARY,524 2013,FEBRUARY,692 2013,MARCH,527 2013,APRIL,479 2013,MAY,504 2013,JUNE,671 2013,JULY,842 2013,AUGUST,"1,116" 2013,SEPTEMBER,"1,672" 2013,AVERAGE,617 2014,OCTOBER,560 2014,NOVEMBER,"1,429" 2014,DECEMBER,"1,339" 2014,JANUARY,"1,236" 2014,FEBRUARY,"1,614" 2014,MARCH,"1,531" 2014,APRIL,"1,199" 2014,MAY,"1,230" 2014,JUNE,"1,449" 2014,JULY,"1,557" 2014,AUGUST,"1,622" 2014,SEPTEMBER,"1,769" 2014,AVERAGE,"1,323" 2015,OCTOBER,958 2015,NOVEMBER,811 2015,DECEMBER,853 2015,JANUARY,712 2015,FEBRUARY,668 2015,MARCH,513 2015,APRIL,284 2015,MAY,420 2015,JUNE,584 2015,JULY,681 2015,AUGUST,468 2015,SEPTEMBER,597 2015,AVERAGE,617 2016,OCTOBER,782 2016,NOVEMBER,929 2016,DECEMBER,"1,074" 2016,JANUARY,771 2016,FEBRUARY,"1,154" 2016,MARCH,705 2016,APRIL,719 2016,MAY,573 2016,JUNE,690 2016,JULY,706 2016,AUGUST,788 2016,SEPTEMBER,948 2016,AVERAGE,817 2017,OCTOBER,"1,125" 2017,NOVEMBER,844 2017,DECEMBER,"1,208" 2017,JANUARY,886 2017,FEBRUARY,883 2017,MARCH,652 2017,APRIL,578 2017,MAY,586 2017,JUNE,581 2017,JULY,694 2017,AUGUST,714 2017,SEPTEMBER,963 2017,AVERAGE,802 2018,OCTOBER,"1,351" 2018,NOVEMBER,"1,779" 2018,DECEMBER,"1,993" 2018,JANUARY,"2,105" 2018,FEBRUARY,"1,938" 2018,MARCH,"1,465" 2018,APRIL,"1,150" 2018,MAY,717 2018,JUNE,867 2018,JULY,"1,136" 2018,AUGUST,"1,185" 2018,SEPTEMBER,"1,714" 2018,AVERAGE,"1,422" 2019,OCTOBER,"2,393" 2019,NOVEMBER,"1,775" 2019,DECEMBER,"2,363" 2019,JANUARY,"1,599" 2019,FEBRUARY,"1,067" 2019,MARCH,"1,409" 2019,APRIL,921 2019,MAY,792 2019,JUNE,615 2019,JULY,776 2019,AUGUST,897 2019,SEPTEMBER,941 2019,AVERAGE,"1,225" 2020,OCTOBER,"1,114" 2020,NOVEMBER,963 2020,DECEMBER,860 2020,JANUARY,696 2020,FEBRUARY,695 2020,MARCH,"1,417" 2020,APRIL,"1,696" 2020,MAY,793 2020,JUNE,754 2020,JULY,913 2020,AUGUST,969 2020,SEPTEMBER,971 2020,AVERAGE,965 2021,OCTOBER,"1,164" 2021,NOVEMBER,"1,343" 2021,DECEMBER,"1,668" 2021,JANUARY,"1,131" 2021,FEBRUARY,897 2021,MARCH,815 2021,APRIL,312 2021,MAY,509 2021,JUNE,476 2021,JULY,536 2021,AUGUST,373 2021,SEPTEMBER,748 2021,AVERAGE,808 2022,OCTOBER,"1,219" 2022,NOVEMBER,"1,601" 2022,DECEMBER,"2,175" 2022,JANUARY,"2,397" 2022,FEBRUARY,"2,298" 2022,MARCH,"2,322" 2022,APRIL,"2,158" 2022,MAY,"1,829" 2022,JUNE,"1,962" 2022,JULY,"1,927" 2022,AUGUST,"1,870" 2022,SEPTEMBER,"1,738" 2022,AVERAGE,"1,962" 2023,OCTOBER,"2,053" 2023,NOVEMBER,"2,096" 2023,DECEMBER,"2,236" 2023,JANUARY,"2,339" 2023,FEBRUARY,"2,375" 2023,MARCH,"2,389" 2023,APRIL,"1,916" 2023,MAY,"1,728" 2023,JUNE,"2,381" 2023,JULY,"2,267" 2023,AUGUST,"1,980" 2023,SEPTEMBER,"2,082" 2023,AVERAGE,"2,150" 2024,OCTOBER,"2,203" 2024,NOVEMBER,"2,533" 2024,DECEMBER,"2,289" 2024,JANUARY,"2,211" 2024,FEBRUARY,"2,088" 2024,MARCH,"1,678" 2024,APRIL,"1,448" 2024,MAY,"1,079" 2024,JUNE,"1,199" 2024,JULY,"1,425" 2024,AUGUST,1263 2024,SEPTEMBER,680 2024,AVERAGE,"1,675"