ssa-gov/data/OPI-Average-Processing-Time-for-Public-Inquiries.csv

1	FISCAL YEAR	QUARTER	NUMBER OF INQUIRIES PROCESSED	AVERAGE PROCESSING TIME
2	2014	1	5,453	15.4
3	2014	2	2,772	15.38
4	2014	3	2,886	8.85
5	2014	4	3,417	7.2
6	2014	TOTAL	14,528	12.17
7	2015	1	3,937	13.13
8	2015	2	4,330	21.85
9	2015	3	4,148	16.57
10	2015	4	3,827	10.08
11	2015	TOTAL	16,242	15.58
12	2016	1	3,512	17.8
13	2016	2	3,935	21.98
14	2016	3	4,837	19.92
15	2016	4	7,141	17.11
16	2016	TOTAL	19,425	18.92
17	2017	1	7,173	9.47
18	2017	2	7,564	17.29
19	2017	3	9,971	16.03
20	2017	4	7,568	13.4
21	2017	TOTAL	32,276	14.25
22	2018	1	6,702	15.21
23	2018	2	7,094	15.23
24	2018	3	7,576	25.96
25	2018	4	7,311	29.01
26	2018	TOTAL	28,683	21.01
27	2019	1	6,906	26.97
28	2019	2	7,045	42.18
29	2019	3	7,401	42.28
30	2019	4	10,309	41.21
31	2019	TOTAL	31,661	38.49
32	2020	1	6,755	37.28
33	2020	2	7,694	29.75
34	2020	3	5,949	20.62
35	2020	4	5,700	14.68
36	2020	TOTAL	26,098	24.96
37	2021	1	12,122	39.27
38	2021	2	10,621	34.65
39	2021	3	8,674	20.32
40	2021	4	8,841	15.38
41	2021	TOTAL	40,258	28.89
42	2022	1	6,510	13.48
43	2022	2	8,256	19.45
44	2022	3	8,830	27.69
45	2022	4	8,471	32.09
46	2022	TOTAL	32,067	23.88
47	2023	1	7,077	31.2
48	2023	2	7,731	27.87
49	2023	3	7,937	39.53
50	2023	4	7,416	35.02
51	2023	TOTAL	30,161	33.92
52	2024	1	7,379	37.65
53	2024	2	6,810	29.63
54	2024	3	*	*
55	2024	4	5824	*
56	2024	TOTAL	20,013	*