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Comments on: Learn About Social Security Online in 2024 </title>
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<title>
By: Sue </title>
<link>https://blog.ssa.gov/learn-about-social-security-online-in-2024/comment-page-2/#comment-800836</link>
<dc:creator><![CDATA[Sue]]></dc:creator>
<pubDate>Mon, 06 May 2024 19:03:03 +0000</pubDate>
<guid isPermaLink="false">https://blog.ssa.gov/?p=7848#comment-800836</guid>
<description><![CDATA[In reply to &lt;a href=&quot;https://blog.ssa.gov/learn-about-social-security-online-in-2024/comment-page-2/#comment-800634&quot;&gt;Chandra&lt;/a&gt;.
&lt;p&gt;&lt;span style=&quot;font-size: 11.0pt; font-family: &#039;Calibri&#039;,sans-serif; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ligatures: standardcontextual; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;&quot;&gt;Thanks for reading our blog and for your question, Chandra. Y&lt;/span&gt;&lt;span style=&quot;font-family: Calibri, sans-serif; font-size: 14.6667px;&quot;&gt;ou must be a U.S. citizen&lt;/span&gt;&lt;span style=&quot;font-size: 11pt; font-family: Calibri, sans-serif;&quot;&gt; to create a my Social Security account. To learn more, check out our fact sheet, &lt;em&gt;&lt;a href=&quot;https://www.ssa.gov/pubs/EN-05-10540.pdf&quot;&gt;How to Create an Online Account&lt;/a&gt;&lt;/em&gt;.&#160; If you want to access your&#160;&lt;/span&gt;&lt;em&gt;&lt;span style=&quot;font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3338;&quot;&gt;&lt;a href=&quot;https://www.ssa.gov/myaccount/statement.html&quot;&gt;Social Security Statement&lt;span style=&quot;font-style: normal;&quot;&gt;&#160;&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3338;&quot;&gt;to check your benefit estimates and earnings record, we mail paper &lt;em&gt;Statements&lt;/em&gt; t&lt;/span&gt;&lt;span style=&quot;font-family: Calibri, sans-serif; font-size: 11pt;&quot;&gt;o workers 60 years or older if they do not receive Social Security benefits or have not created a personal my Social Security account.&#160; To learn how you&lt;/span&gt;&lt;span style=&quot;font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3338;&quot;&gt;&#160;can request a &lt;em&gt;Statement &lt;/em&gt;by mail using a &lt;/span&gt;&lt;span style=&quot;background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; font-size: 11pt; font-family: Calibri, sans-serif; color: #212121; letter-spacing: 0.15pt;&quot;&gt;&quot;&lt;/span&gt;&lt;u&gt;&lt;span style=&quot;font-size: 11.0pt; font-family: &#039;Calibri&#039;,sans-serif; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ligatures: standardcontextual; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;&quot;&gt;&lt;a href=&quot;https://www.ssa.gov/forms/ssa-7004.pdf&quot;&gt;&lt;span style=&quot;color: #1155cc; letter-spacing: 0.15pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;&quot;&gt;Request For&#160;&lt;em&gt;Social Security Statement&lt;/em&gt;&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;/u&gt;&lt;span style=&quot;background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; font-size: 11pt; font-family: Calibri, sans-serif; color: #212121; letter-spacing: 0.15pt;&quot;&gt;&quot; (Form SSA-7004), visit &lt;a href=&quot;https://www.ssa.gov/help/global_statement7004.html&quot;&gt;here&lt;/a&gt;. If &lt;/span&gt;&lt;span style=&quot;background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; font-size: 11pt; font-family: Calibri, sans-serif; color: #212121; letter-spacing: 0.15pt;&quot;&gt;still need assistance, you can call us at 1-800-772-1213, Monday through Friday, 8:00 a.m. to 7:00 p.m. &lt;/span&gt;&lt;span style=&quot;font-size: 11pt; font-family: Calibri, sans-serif;&quot;&gt;We hope this helps.&#160;&lt;/span&gt;&lt;/p&gt;]]></description>
<content:encoded><![CDATA[<p>In reply to <a href="https://blog.ssa.gov/learn-about-social-security-online-in-2024/comment-page-2/#comment-800634">Chandra</a>.</p>
<p><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ligatures: standardcontextual; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Thanks for reading our blog and for your question, Chandra. Y</span><span style="font-family: Calibri, sans-serif; font-size: 14.6667px;">ou must be a U.S. citizen</span><span style="font-size: 11pt; font-family: Calibri, sans-serif;"> to create a my Social Security account. To learn more, check out our fact sheet, <em><a href="https://www.ssa.gov/pubs/EN-05-10540.pdf">How to Create an Online Account</a></em>.&nbsp; If you want to access your&nbsp;</span><em><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3338;"><a href="https://www.ssa.gov/myaccount/statement.html">Social Security Statement<span style="font-style: normal;">&nbsp;</span></a></span></em><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3338;">to check your benefit estimates and earnings record, we mail paper <em>Statements</em> t</span><span style="font-family: Calibri, sans-serif; font-size: 11pt;">o workers 60 years or older if they do not receive Social Security benefits or have not created a personal my Social Security account.&nbsp; To learn how you</span><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: #2c3338;">&nbsp;can request a <em>Statement </em>by mail using a </span><span style="background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; font-size: 11pt; font-family: Calibri, sans-serif; color: #212121; letter-spacing: 0.15pt;">&#8220;</span><u><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ligatures: standardcontextual; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;"><a href="https://www.ssa.gov/forms/ssa-7004.pdf"><span style="color: #1155cc; letter-spacing: 0.15pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Request For&nbsp;<em>Social Security Statement</em></span></a></span></u><span style="background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; font-size: 11pt; font-family: Calibri, sans-serif; color: #212121; letter-spacing: 0.15pt;">&#8221; (Form SSA-7004), visit <a href="https://www.ssa.gov/help/global_statement7004.html">here</a>. If </span><span style="background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; font-size: 11pt; font-family: Calibri, sans-serif; color: #212121; letter-spacing: 0.15pt;">still need assistance, you can call us at 1-800-772-1213, Monday through Friday, 8:00 a.m. to 7:00 p.m. </span><span style="font-size: 11pt; font-family: Calibri, sans-serif;">We hope this helps.&nbsp;</span></p>
]]></content:encoded>
</item>
<item>
<title>
By: Chandra </title>
<link>https://blog.ssa.gov/learn-about-social-security-online-in-2024/comment-page-2/#comment-800634</link>
<dc:creator><![CDATA[Chandra]]></dc:creator>
<pubDate>Sat, 04 May 2024 01:12:55 +0000</pubDate>
<guid isPermaLink="false">https://blog.ssa.gov/?p=7848#comment-800634</guid>
<description><![CDATA[I keep getting &quot;We cannot process your request at this time. Please try again later&quot;. I was visited office and they told me that you must be US citizen to access through online. is this true. I&#039;ve a Social Security number and contributing to social security. Why I&#039;m allowed to access.]]></description>
<content:encoded><![CDATA[<p>I keep getting &#8220;We cannot process your request at this time. Please try again later&#8221;. I was visited office and they told me that you must be US citizen to access through online. is this true. I&#8217;ve a Social Security number and contributing to social security. Why I&#8217;m allowed to access.</p>
]]></content:encoded>
</item>
<item>
<title>
By: Sue </title>
<link>https://blog.ssa.gov/learn-about-social-security-online-in-2024/comment-page-2/#comment-800425</link>
<dc:creator><![CDATA[Sue]]></dc:creator>
<pubDate>Wed, 01 May 2024 15:22:32 +0000</pubDate>
<guid isPermaLink="false">https://blog.ssa.gov/?p=7848#comment-800425</guid>
<description><![CDATA[In reply to &lt;a href=&quot;https://blog.ssa.gov/learn-about-social-security-online-in-2024/comment-page-2/#comment-799420&quot;&gt;Pam&lt;/a&gt;.
&lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;&quot;&gt;Hi, Pam. Thanks for reading our blog and for your question. If you are still having problems accessing your personal my Social Security account, you can call us at 1-800-772-1213, Monday through Friday, 8:00 a.m. to 7:00 p.m. Please say &#8220;Help Desk&#8221; at the voice prompt. Thanks!&lt;/span&gt;&lt;/p&gt;
&lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;&quot;&gt;&#160;&#160;&lt;/span&gt;&lt;/p&gt;
&lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;&quot;&gt;&#160;&lt;/span&gt;&lt;/p&gt;]]></description>
<content:encoded><![CDATA[<p>In reply to <a href="https://blog.ssa.gov/learn-about-social-security-online-in-2024/comment-page-2/#comment-799420">Pam</a>.</p>
<p class="MsoNormal"><span style="mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Hi, Pam. Thanks for reading our blog and for your question. If you are still having problems accessing your personal my Social Security account, you can call us at 1-800-772-1213, Monday through Friday, 8:00 a.m. to 7:00 p.m. Please say &ldquo;Help Desk&rdquo; at the voice prompt. Thanks!</span></p>
<p class="MsoNormal"><span style="mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">&nbsp;&nbsp;</span></p>
<p class="MsoNormal"><span style="mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">&nbsp;</span></p>
]]></content:encoded>
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<title>
By: Pam </title>
<link>https://blog.ssa.gov/learn-about-social-security-online-in-2024/comment-page-2/#comment-799420</link>
<dc:creator><![CDATA[Pam]]></dc:creator>
<pubDate>Sat, 13 Apr 2024 18:54:51 +0000</pubDate>
<guid isPermaLink="false">https://blog.ssa.gov/?p=7848#comment-799420</guid>
<description><![CDATA[Hi, I am getting this message when I attempt to log in to mySSA.gov:
&quot;We cannot process your request at this time. Please try again later&quot;.
I read online that this means I am locked out of my acct. and I can attempt to login after 24hrs. Is this true or do I need to call SSA during their bus. hrs.?
Thanks.]]></description>
<content:encoded><![CDATA[<p>Hi, I am getting this message when I attempt to log in to mySSA.gov:</p>
<p>&#8220;We cannot process your request at this time. Please try again later&#8221;.</p>
<p>I read online that this means I am locked out of my acct. and I can attempt to login after 24hrs. Is this true or do I need to call SSA during their bus. hrs.?</p>
<p>Thanks.</p>
]]></content:encoded>
</item>
<item>
<title>
By: Nenessa Varns </title>
<link>https://blog.ssa.gov/learn-about-social-security-online-in-2024/comment-page-2/#comment-798887</link>
<dc:creator><![CDATA[Nenessa Varns]]></dc:creator>
<pubDate>Wed, 03 Apr 2024 01:28:36 +0000</pubDate>
<guid isPermaLink="false">https://blog.ssa.gov/?p=7848#comment-798887</guid>
<description><![CDATA[I make about nine hundred and something a month and have been trying to find a new home my income is not enough not sure what to do so many scams online lowest I have seen is 1200 a month and thats not including water,trash,electricity,etc and I can not work due to my condition so if I get kicked out of here I guess I will be homeless 🤔]]></description>
<content:encoded><![CDATA[<p>I make about nine hundred and something a month and have been trying to find a new home my income is not enough not sure what to do so many scams online lowest I have seen is 1200 a month and thats not including water,trash,electricity,etc and I can not work due to my condition so if I get kicked out of here I guess I will be homeless 🤔</p>
]]></content:encoded>
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<title>
By: RAYMOND Garry LUNSFORD </title>
<link>https://blog.ssa.gov/learn-about-social-security-online-in-2024/comment-page-2/#comment-798215</link>
<dc:creator><![CDATA[RAYMOND Garry LUNSFORD]]></dc:creator>
<pubDate>Fri, 22 Mar 2024 17:09:45 +0000</pubDate>
<guid isPermaLink="false">https://blog.ssa.gov/?p=7848#comment-798215</guid>
<description><![CDATA[LETS STOP ALL THIS BULL#### ABOUT GETTING $2400 A YEAR AND DO SOME THING ABOUT IT!!!! HELP US OR SHUT YOUR PIE HOLE WE ALL NEED HELP !!!!!!!!!!!!!!!!]]></description>
<content:encoded><![CDATA[<p>LETS STOP ALL THIS BULL#### ABOUT GETTING $2400 A YEAR AND DO SOME THING ABOUT IT!!!! HELP US OR SHUT YOUR PIE HOLE WE ALL NEED HELP !!!!!!!!!!!!!!!!</p>
]]></content:encoded>
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<title>
By: Crystal B., Public Affairs Specialist </title>
<link>https://blog.ssa.gov/learn-about-social-security-online-in-2024/comment-page-2/#comment-797719</link>
<dc:creator><![CDATA[Crystal B., Public Affairs Specialist]]></dc:creator>
<pubDate>Thu, 14 Mar 2024 14:38:47 +0000</pubDate>
<guid isPermaLink="false">https://blog.ssa.gov/?p=7848#comment-797719</guid>
<description><![CDATA[In reply to &lt;a href=&quot;https://blog.ssa.gov/learn-about-social-security-online-in-2024/comment-page-2/#comment-797321&quot;&gt;Alex R Weibel III&lt;/a&gt;.
&lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;font-family: &#039;Verdana&#039;,sans-serif;&quot;&gt;Hi, Alex. Thanks for using our blog and for your question. In a few instances, we use marketing firms to raise awareness of Social Security&#8217;s online services, and this includes creating a personal &lt;a href=&quot;https://www.ssa.gov/myaccount/&quot; target=&quot;_blank&quot; rel=&quot;noopener&quot;&gt;my Social Security&lt;/a&gt; account. With your account, you can get a Social Security statement. &lt;span style=&quot;mso-spacerun: yes;&quot;&gt;&#160;&lt;/span&gt;We allow these firms to send email directly to individuals. Any links you find within these emails should always point to a &#8220;.gov/&#8221; web address. We hope this information is helpful.&lt;/span&gt;&lt;/p&gt;]]></description>
<content:encoded><![CDATA[<p>In reply to <a href="https://blog.ssa.gov/learn-about-social-security-online-in-2024/comment-page-2/#comment-797321">Alex R Weibel III</a>.</p>
<p class="MsoNormal"><span style="font-family: 'Verdana',sans-serif;">Hi, Alex. Thanks for using our blog and for your question. In a few instances, we use marketing firms to raise awareness of Social Security&rsquo;s online services, and this includes creating a personal <a href="https://www.ssa.gov/myaccount/" target="_blank" rel="noopener">my Social Security</a> account. With your account, you can get a Social Security statement. <span style="mso-spacerun: yes;">&nbsp;</span>We allow these firms to send email directly to individuals. Any links you find within these emails should always point to a &ldquo;.gov/&rdquo; web address. We hope this information is helpful.</span></p>
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<item>
<title>
By: Alex R Weibel III </title>
<link>https://blog.ssa.gov/learn-about-social-security-online-in-2024/comment-page-2/#comment-797321</link>
<dc:creator><![CDATA[Alex R Weibel III]]></dc:creator>
<pubDate>Thu, 07 Mar 2024 14:58:49 +0000</pubDate>
<guid isPermaLink="false">https://blog.ssa.gov/?p=7848#comment-797321</guid>
<description><![CDATA[Is the new offer to receive Social Security reports electronically rather than by mail legitimate. How do I know this is not a scam?]]></description>
<content:encoded><![CDATA[<p>Is the new offer to receive Social Security reports electronically rather than by mail legitimate. How do I know this is not a scam?</p>
]]></content:encoded>
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<item>
<title>
By: Sue </title>
<link>https://blog.ssa.gov/learn-about-social-security-online-in-2024/comment-page-2/#comment-796112</link>
<dc:creator><![CDATA[Sue]]></dc:creator>
<pubDate>Tue, 13 Feb 2024 14:01:18 +0000</pubDate>
<guid isPermaLink="false">https://blog.ssa.gov/?p=7848#comment-796112</guid>
<description><![CDATA[In reply to &lt;a href=&quot;https://blog.ssa.gov/learn-about-social-security-online-in-2024/comment-page-2/#comment-795730&quot;&gt;MARYTHERESA L HORNBERGER&lt;/a&gt;.
&lt;p class=&quot;MsoNormal&quot; style=&quot;margin-bottom: 12.0pt;&quot;&gt;&lt;span style=&quot;mso-ligatures: none;&quot;&gt;We&#8217;re sorry you&#8217;re having difficulty creating your personal my Social Security account, MaryTheresa. To reach our my Social Security Help Desk, you can call us at 1-800-772-1213, Monday through Friday, between 8:00 a.m. and 7:00 p.m. After you hear, &#8220;How can I help you today?&#8221;, please respond, &#8220;Help Desk&#8221;. &#160;For more information, check out our &lt;a title=&quot;FAQ - my Social Security account&quot; href=&quot;https://faq.ssa.gov/en-US/Topic/article/KA-01687&quot; rel=&quot;nofollow ugc&quot;&gt;Frequently Asked Questions&lt;/a&gt;. If you still need assistance, please contact your local &lt;a href=&quot;http://www.ssa.gov/locator&quot; rel=&quot;nofollow ugc&quot;&gt;Social Security office&lt;/a&gt;. We hope this helps. &lt;/span&gt;&lt;/p&gt;]]></description>
<content:encoded><![CDATA[<p>In reply to <a href="https://blog.ssa.gov/learn-about-social-security-online-in-2024/comment-page-2/#comment-795730">MARYTHERESA L HORNBERGER</a>.</p>
<p class="MsoNormal" style="margin-bottom: 12.0pt;"><span style="mso-ligatures: none;">We&rsquo;re sorry you&rsquo;re having difficulty creating your personal my Social Security account, MaryTheresa. To reach our my Social Security Help Desk, you can call us at 1-800-772-1213, Monday through Friday, between 8:00 a.m. and 7:00 p.m. After you hear, &ldquo;How can I help you today?&rdquo;, please respond, &ldquo;Help Desk&rdquo;. &nbsp;For more information, check out our <a title="FAQ - my Social Security account" href="https://faq.ssa.gov/en-US/Topic/article/KA-01687" rel="nofollow ugc">Frequently Asked Questions</a>. If you still need assistance, please contact your local <a href="http://www.ssa.gov/locator" rel="nofollow ugc">Social Security office</a>. We hope this helps. </span></p>
]]></content:encoded>
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<item>
<title>
By: MARYTHERESA L HORNBERGER </title>
<link>https://blog.ssa.gov/learn-about-social-security-online-in-2024/comment-page-2/#comment-795730</link>
<dc:creator><![CDATA[MARYTHERESA L HORNBERGER]]></dc:creator>
<pubDate>Mon, 05 Feb 2024 22:27:27 +0000</pubDate>
<guid isPermaLink="false">https://blog.ssa.gov/?p=7848#comment-795730</guid>
<description><![CDATA[I HAVE BEEN TRYING FOR WEEKS TO CREATE AN SOCIAL SECURITY ACCOUNT AND IT KEEPS ASKING ME FOR SECURITY NUMBERS. I HAVE TRIED IN SO MANY WAYS TO GET ONE AND I CAN&#039;T. I DESPERATELY NEED TO GET INTO MY ACCOUNT. CAN YOU HELP ME.]]></description>
<content:encoded><![CDATA[<p>I HAVE BEEN TRYING FOR WEEKS TO CREATE AN SOCIAL SECURITY ACCOUNT AND IT KEEPS ASKING ME FOR SECURITY NUMBERS. I HAVE TRIED IN SO MANY WAYS TO GET ONE AND I CAN&#8217;T. I DESPERATELY NEED TO GET INTO MY ACCOUNT. CAN YOU HELP ME.</p>
]]></content:encoded>
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