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The last few years have revealed substantial vulnerabilities in supply networks across industries, from the lack of pandemic-related equipment such as masks and ventilators in hospitals in 2020, and
On two prior occasions, I was motivated by additions to the Oxford English Dictionary and the Merriam-Webster Dictionary to create and update the Hertz Lexicon of Creative Leadership Terminology. As
During the Baldrige Program’s 34th Quest for Excellence ® Conference next week, Donald (“Don”) Berwick will draw on his leading expertise and experience in U.S. health care to discuss health care
At the Baldrige Program's upcoming, 34th Quest for Excellence ® Conference, Duncan Wardle will draw on his experience as founder of ID8 and former head of innovation and creativity at The Walt Disney
In the recent article “The Perfect Storm of Staffing Shortages” in the Winter 2022 edition of Arkansas Hospitals magazine, Kay Kendall discusses the “throes of a staffing storm” facing organizations