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<div id="hLogo"><a class="navLogo" href="/policy/index.html">Social Security</a><a class="navSearch" href="https://search.ssa.gov/search?affiliate=ssa">SEARCH</a></div>
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<h1>Annual Statistical Supplement, 2020</h1>
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<div id="breadcrumbs" itemscope itemtype="http://schema.org/BreadcrumbList">You are here: <span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"><a href="/" itemprop="item"><span itemprop="name">Social Security Administration</span></a><meta itemprop="position" content="1" /></span> &gt; <span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"><a href="/policy/index.html" itemprop="item"><span itemprop="name">Research, Statistics &amp; Policy Analysis</span></a><meta itemprop="position" content="2" /></span> &gt; <span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"><a href="index.html" itemprop="item"><span itemprop="name">Annual Statistical Supplement, 2020</span></a><meta itemprop="position" content="3" /></span></div>
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<h1>Program Provisions and <abbr class="spell">SSA</abbr> Administrative Data</h1>
<h2><abbr class="spell">SSA</abbr> Administrative Data</h2>
<h3>Offices and Staff</h3>
<div class="table" id="table2.f1">
<table>
<caption><span class="tableNumber">Table&nbsp;2.F1 </span>Number of <abbr class="spell">SSA</abbr> offices, 2019</caption>
<colgroup span="1" style="width:24em"></colgroup>
<colgroup span="1" style="width:5em"></colgroup>
<thead>
<tr>
<th class="stubHeading" id="c1">Office</th>
<th id="c2">Number</th>
</tr>
</thead>
<tbody>
<tr>
<th class="stub0" id="r1" headers="c1">Headquarters (Baltimore, Maryland)</th>
<td headers="r1 c2">1</td>
</tr>
<tr class="topPad1">
<th class="stub0" id="r2" headers="c1">Regional offices&nbsp;<sup>a</sup></th>
<td headers="r2 c2">10</td>
</tr>
<tr class="topPad1">
<th class="stub0" id="r3" headers="c1">Area Offices</th>
<td headers="r3 c2">51</td>
</tr>
<tr class="topPad1">
<th class="stub0" id="r4" headers="c1">Field offices&nbsp;<sup>b</sup></th>
<td headers="r4 c2">1,241</td>
</tr>
<tr>
<th class="stub1" id="r5" headers="r4 c1">Level&nbsp;1</th>
<td headers="r4 r5 c2">637</td>
</tr>
<tr>
<th class="stub1" id="r6" headers="r4 c1">Level&nbsp;2</th>
<td headers="r4 r6 c2">556</td>
</tr>
<tr>
<th class="stub1" id="r7" headers="r4 c1">Resident stations</th>
<td headers="r4 r7 c2">35</td>
</tr>
<tr>
<th class="stub1" id="r8" headers="r4 c1">Social Security Card Centers&nbsp;<sup>c</sup></th>
<td headers="r4 r8 c2">13</td>
</tr>
<tr class="topPad1">
<th class="stub0" id="r9" headers="c1">Teleservice centers</th>
<td headers="r9 c2">23</td>
</tr>
<tr class="topPad1">
<th class="stub0" id="r10" headers="c1">Program service centers&nbsp;<sup>d</sup></th>
<td headers="r10 c2">6</td>
</tr>
<tr class="topPad1">
<th class="stub0" id="r11" headers="c1">Data operations center&nbsp;<sup>e</sup></th>
<td headers="r11 c2">1</td>
</tr>
<tr class="topPad1">
<th class="stub0" id="r12" headers="c1">Office of Hearings Operations</th>
<td colspan="1">&nbsp;</td>
</tr>
<tr>
<th class="stub1" id="r13" headers="r12 c1">Headquarters (Falls Church, Virginia)</th>
<td headers="r12 r13 c2">1</td>
</tr>
<tr>
<th class="stub1" id="r14" headers="r12 c1">Regional offices&nbsp;<sup>f</sup></th>
<td headers="r12 r14 c2">10</td>
</tr>
<tr>
<th class="stub1" id="r15" headers="r12 c1">Hearing offices</th>
<td headers="r12 r15 c2">164</td>
</tr>
<tr>
<th class="stub2" id="r16" headers="r12 r15 c1">Satellite hearing offices</th>
<td headers="r12 r15 r16 c2">2</td>
</tr>
<tr>
<th class="stub1" id="r17" headers="r12 c1">National hearing centers&nbsp;<sup>g</sup></th>
<td headers="r12 r17 c2">5</td>
</tr>
<tr>
<th class="stub2" id="r18" headers="r12 r17 c1">Satellite national hearing center offices&nbsp;<sup>g</sup></th>
<td headers="r12 r17 r18 c2">2</td>
</tr>
<tr>
<th class="stub1" id="r19" headers="r12 c1">National case assistance centers&nbsp;<sup>g</sup></th>
<td headers="r12 r19 c2">5</td>
</tr>
<tr>
<th class="stub2" id="r20" headers="r12 r19 c1">Satellite national case assistance center offices&nbsp;<sup>g</sup></th>
<td headers="r12 r19 r20 c2">2</td>
</tr>
<tr>
<th class="stub1" id="r21" headers="r12 c1">Permanent remote sites</th>
<td headers="r12 r21 c2">171</td>
</tr>
</tbody>
<tfoot>
<tr>
<td class="firstNote" colspan="2">SOURCES: Social Security Administration, Office of Public Service and Operations Support's database and Office of Hearings Operations' Case Control System.</td>
</tr>
<tr>
<td class="note" colspan="2">NOTE: Satellite offices are counted separately; that is, they are not included in the hearing office, national hearing center, or national case assistance center counts.</td>
</tr>
<tr>
<td class="note" colspan="2">a. Regional offices are located in Boston, Massachusetts; New York, New York; Philadelphia, Pennsylvania; Atlanta, Georgia; Chicago, Illinois; Dallas, Texas; Kansas City, Missouri; Denver, Colorado; San Francisco, California; and Seattle, Washington.</td>
</tr>
<tr>
<td class="note" colspan="2">b. Field offices are designated as level&nbsp;1, level&nbsp;2, or resident stations depending on the characteristics of the facility, service area, and other conditions.</td>
</tr>
<tr>
<td class="note" colspan="2">c. Social Security Card Centers are located in Queens, New York; Brooklyn, New York; Bronx, New York; Manhattan, New York; Philadelphia, Pennsylvania; Orlando, Florida; Minneapolis, Minnesota; North Phoenix, Arizona; Downtown Phoenix, Arizona; El Cajon, California; San Diego, California; National City, California; and Sacramento, California.</td>
</tr>
<tr>
<td class="note" colspan="2">d. Program service centers are located in Jamaica, New York; Philadelphia, Pennsylvania; Birmingham, Alabama; Chicago, Illinois; Kansas City, Missouri; and Richmond, California.</td>
</tr>
<tr>
<td class="note" colspan="2">e. The data operations center is located in Wilkes-Barre, Pennsylvania.</td>
</tr>
<tr>
<td class="note" colspan="2">f. Includes the central office of the national hearing centers/national case assistance centers. See footnote g.</td>
</tr>
<tr>
<td class="note" colspan="2">g. The national centers are part of the Social Security Administration's strategy to address the historic hearings backlogs and reduce case processing time by increasing adjudicatory capacity and efficiency with a focus on the electronic hearing process.</td>
</tr>
<tr>
<td class="lastNote" colspan="2">CONTACT: <span class="nobr">(410) 965-0090</span> or <a href="mailto:statistics@ssa.gov">statistics@ssa.gov</a>.</td>
</tr>
</tfoot>
</table>
</div>
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<div class="table" id="table2.f2">
<table>
<caption><span class="tableNumber">Table&nbsp;2.F2 </span>Number of <abbr class="spell">SSA</abbr> employees and percentage with selected characteristics by grade, September&nbsp;30, 2019</caption>
<colgroup span="1" style="width:18em"></colgroup>
<colgroup span="6" style="width:6em"></colgroup>
<thead>
<tr>
<th class="stubHeading" id="c1">Characteristic</th>
<th id="c2">All grade levels</th>
<th id="c3"><abbr class="spell">GS</abbr> <span class="nobr">1&ndash;4</span></th>
<th id="c4"><abbr class="spell">GS</abbr> <span class="nobr">5&ndash;8</span></th>
<th id="c5"><abbr class="spell">GS</abbr> <span class="nobr">9&ndash;12</span></th>
<th id="c6"><abbr class="spell">GS</abbr> <span class="nobr">13&ndash;15</span></th>
<th id="c7"><abbr class="spell">SES</abbr></th>
</tr>
</thead>
<tbody>
<tr>
<td>&nbsp;</td>
<th colspan="6" class="panel" id="r1">Number</th>
</tr>
<tr>
<th class="stub2" id="r2" headers="r1 c1">Total&nbsp;<sup>a</sup></th>
<td headers="r1 r2 c2"><sup>b</sup>&nbsp;62,204</td>
<td headers="r1 r2 c3">259</td>
<td headers="r1 r2 c4">15,410</td>
<td headers="r1 r2 c5">34,166</td>
<td headers="r1 r2 c6">10,479</td>
<td headers="r1 r2 c7">131</td>
</tr>
<tr>
<td>&nbsp;</td>
<th colspan="6" class="panel" id="r3">Percentage&nbsp;of&nbsp;total</th>
</tr>
<tr>
<th class="stub0" id="r4" headers="r3 c1">Women</th>
<td headers="r3 r4 c2">64.5</td>
<td headers="r3 r4 c3">64.9</td>
<td headers="r3 r4 c4">67.7</td>
<td headers="r3 r4 c5">67.2</td>
<td headers="r3 r4 c6">55.8</td>
<td headers="r3 r4 c7">45.0</td>
</tr>
<tr class="topPad1">
<th class="stub0" id="r5" headers="r3 c1">Minorities</th>
<td headers="r3 r5 c2">55.0</td>
<td headers="r3 r5 c3">61.8</td>
<td headers="r3 r5 c4">64.2</td>
<td headers="r3 r5 c5">56.3</td>
<td headers="r3 r5 c6">43.0</td>
<td headers="r3 r5 c7">37.4</td>
</tr>
<tr>
<th class="stub1" id="r6" headers="r3 r5 c1">Black</th>
<td headers="r3 r5 r6 c2">29.9</td>
<td headers="r3 r5 r6 c3">25.5</td>
<td headers="r3 r5 r6 c4">39.3</td>
<td headers="r3 r5 r6 c5">28.6</td>
<td headers="r3 r5 r6 c6">23.7</td>
<td headers="r3 r5 r6 c7">22.1</td>
</tr>
<tr>
<th class="stub1" id="r7" headers="r3 r5 c1">Hispanic</th>
<td headers="r3 r5 r7 c2">15.7</td>
<td headers="r3 r5 r7 c3">22.8</td>
<td headers="r3 r5 r7 c4">16.6</td>
<td headers="r3 r5 r7 c5">17.9</td>
<td headers="r3 r5 r7 c6">9.2</td>
<td headers="r3 r5 r7 c7">5.3</td>
</tr>
<tr>
<th class="stub1" id="r8" headers="r3 r5 c1">Asian/Pacific Islander</th>
<td headers="r3 r5 r8 c2">7.2</td>
<td headers="r3 r5 r8 c3">8.9</td>
<td headers="r3 r5 r8 c4">5.6</td>
<td headers="r3 r5 r8 c5">7.8</td>
<td headers="r3 r5 r8 c6">8.6</td>
<td headers="r3 r5 r8 c7">8.4</td>
</tr>
<tr>
<th class="stub1" id="r9" headers="r3 r5 c1">American Indian/Alaska Native</th>
<td headers="r3 r5 r9 c2">1.3</td>
<td headers="r3 r5 r9 c3">1.5</td>
<td headers="r3 r5 r9 c4">1.3</td>
<td headers="r3 r5 r9 c5">1.4</td>
<td headers="r3 r5 r9 c6">1.1</td>
<td headers="r3 r5 r9 c7">1.5</td>
</tr>
<tr class="topPad1">
<th class="stub0" id="r10" headers="r3 c1">Employees with targeted disabilities</th>
<td headers="r3 r10 c2">3.6</td>
<td headers="r3 r10 c3">10.4</td>
<td headers="r3 r10 c4">5.7</td>
<td headers="r3 r10 c5">3.1</td>
<td headers="r3 r10 c6">2.1</td>
<td headers="r3 r10 c7">0.0</td>
</tr>
</tbody>
<tfoot>
<tr>
<td class="firstNote" colspan="7">SOURCE: Social Security Administration's Human Resources Management Information System.</td>
</tr>
<tr>
<td class="note" colspan="7">NOTES: Totals do not necessarily equal the sum of rounded components.</td>
</tr>
<tr>
<td class="note" colspan="7"><abbr class="spell">GS</abbr>&nbsp;= General Schedule; <abbr class="spell">SES</abbr>&nbsp;= Senior Executive Service.</td>
</tr>
<tr>
<td class="note" colspan="7">a. Includes all <span class="nobr">full-time</span> and <span class="nobr">part-time</span> permanent employees.</td>
</tr>
<tr>
<td class="note" colspan="7">b. Includes 1,759 permanent agency employees in the 7 pay plans that are not part of the <abbr class="spell">GS</abbr> or <abbr class="spell">SES</abbr> classifications.</td>
</tr>
<tr>
<td class="lastNote" colspan="7">CONTACT: Milton C. McGaskey <span class="nobr">(410) 965-0739</span> or <a href="mailto:statistics@ssa.gov">statistics@ssa.gov</a>.</td>
</tr>
</tfoot>
</table>
</div>
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<div class="table" id="table2.f3">
<table>
<caption><span class="tableNumber">Table&nbsp;2.F3 </span>Number of work years, fiscal years <span class="nobr">1995&ndash;2020</span></caption>
<colgroup span="1" style="width:6em"></colgroup>
<colgroup span="2" style="width:9em"></colgroup>
<thead>
<tr>
<th class="stubHeading" scope="col">Year</th>
<th scope="col">Full-time permanent staff&nbsp;<sup>a</sup></th>
<th scope="col">Total work years&nbsp;<sup>b</sup></th>
</tr>
</thead>
<tbody>
<tr>
<th class="stub0" scope="row">1995</th>
<td>62,504</td>
<td>67,063</td>
</tr>
<tr>
<th class="stub0" scope="row">1996</th>
<td>62,133</td>
<td>66,726</td>
</tr>
<tr>
<th class="stub0" scope="row">1997</th>
<td>61,224</td>
<td>69,378</td>
</tr>
<tr>
<th class="stub0" scope="row">1998</th>
<td>59,943</td>
<td>67,210</td>
</tr>
<tr>
<th class="stub0" scope="row">1999</th>
<td>59,752</td>
<td>66,459</td>
</tr>
<tr class="topPad1">
<th class="stub0" scope="row">2000</th>
<td>60,434</td>
<td>65,521</td>
</tr>
<tr>
<th class="stub0" scope="row">2001</th>
<td>61,490</td>
<td>65,562</td>
</tr>
<tr>
<th class="stub0" scope="row">2002</th>
<td>61,914</td>
<td>65,742</td>
</tr>
<tr>
<th class="stub0" scope="row">2003</th>
<td>63,569</td>
<td>65,343</td>
</tr>
<tr>
<th class="stub0" scope="row">2004</th>
<td>63,186</td>
<td><sup>c</sup>&nbsp;66,154</td>
</tr>
<tr class="topPad1">
<th class="stub0" scope="row">2005</th>
<td>63,696</td>
<td><sup>d</sup>&nbsp;68,026</td>
</tr>
<tr>
<th class="stub0" scope="row">2006</th>
<td>61,692</td>
<td>66,878</td>
</tr>
<tr>
<th class="stub0" scope="row">2007</th>
<td>60,206</td>
<td>63,939</td>
</tr>
<tr>
<th class="stub0" scope="row">2008</th>
<td>61,920</td>
<td>64,358</td>
</tr>
<tr>
<th class="stub0" scope="row">2009</th>
<td>65,203</td>
<td>67,170</td>
</tr>
<tr class="topPad1">
<th class="stub0" scope="row">2010</th>
<td>67,548</td>
<td>70,758</td>
</tr>
<tr>
<th class="stub0" scope="row">2011</th>
<td>64,744</td>
<td>69,936</td>
</tr>
<tr>
<th class="stub0" scope="row">2012</th>
<td>62,943</td>
<td>67,208</td>
</tr>
<tr>
<th class="stub0" scope="row">2013</th>
<td>59,823</td>
<td>64,601</td>
</tr>
<tr>
<th class="stub0" scope="row">2014</th>
<td>62,956</td>
<td>64,006</td>
</tr>
<tr class="topPad1">
<th class="stub0" scope="row">2015</th>
<td>63,466</td>
<td>67,004</td>
</tr>
<tr>
<th class="stub0" scope="row">2016</th>
<td>62,685</td>
<td>65,798</td>
</tr>
<tr>
<th class="stub0" scope="row">2017</th>
<td>61,250</td>
<td>63,957</td>
</tr>
<tr>
<th class="stub0" scope="row">2018</th>
<td>61,011</td>
<td>64,095</td>
</tr>
<tr>
<th class="stub0" scope="row">2019</th>
<td>60,450</td>
<td>64,576</td>
</tr>
<tr>
<th class="stub0" scope="row">2020</th>
<td>60,364</td>
<td>62,291</td>
</tr>
</tbody>
<tfoot>
<tr>
<td class="firstNote" colspan="3">SOURCE: Social Security Administration's Payroll Reports.</td>
</tr>
<tr>
<td class="note" colspan="3">a. On duty at end of fiscal year; includes seasonal employees.</td>
</tr>
<tr>
<td class="note" colspan="3">b. Includes <span class="nobr">full-time,</span> part-time, and temporary employees; employees in special programs; and overtime hours worked.</td>
</tr>
<tr>
<td class="note" colspan="3">c. Includes 178 work years for activities related to Medicare Modernization Act.</td>
</tr>
<tr>
<td class="note" colspan="3">d. Includes 1,962 work years for Medicare Modernization Act.</td>
</tr>
<tr>
<td class="lastNote" colspan="3">CONTACT: <span class="nobr">(410) 965-0090</span> or <a href="mailto:statistics@ssa.gov">statistics@ssa.gov</a>.</td>
</tr>
</tfoot>
</table>
</div>
</div>
</article>
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