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<h2 class="fw4 ma0">Electronic Records Express</h2>
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<li><a href="https://www.ssa.gov">SSA Home</a></li>
<li aria-current="page">Electronic Records Express</li>
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<li><a href="index.html">Electronic Records Express Home Page</a></li>
<li><a href="orientation.htm">How to Use the Electronic Records Express Secure Website</a></li>
<li><a href="faq.htm">Frequently Asked Questions</a></li>
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<p>Electronic Records Express is an initiative by Social Security and state Disability Determination Services (DDS) to offer electronic options for submitting health and school records related to disability claims.</p>
<p> When you receive a request for health or school records or other information about a person who has applied for Social Security disability benefits, you can choose the method of sending the information that works best for you:</p>
<ul>
<li>online to Social Security&rsquo;s secure website; or </li>
<li>by fax to your state DDS or to Social Security. </li>
</ul>
<p>The records you send are automatically associated with the applicant&rsquo;s unique disability claim folder. </p>
<!--ACCORDIAN WIDGETS-->
<div class="js-toggle bn">
<a class="js-toggle-link
bg-ocean-blue-500 hover-teal white" href="#!">What are the benefits of sending records electronically?</a><section class="js-toggle-content">
<ul>
<li> Send patient, client and student records at your convenience; </li>
<li> Submit information directly to your state DDS or Social Security, helping to expedite the decision on your patient&rsquo;s or student&rsquo;s disability claim; </li>
<li> Save copying and postage costs; </li>
<li> Eliminate need for follow-up due to mail transit time; and</li>
<li>Start reimbursement process sooner. </li>
</ul>
</section>
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<a class="js-toggle-link
bg-ocean-blue-500 hover-teal white" href="#!">Who can send electronic records? </a><section class="js-toggle-content">
Anyone who provides health or school records to Social Security or the DDS, such as:
<ul>
<li>Medical providers (including hospitals, clinics, doctors and health information managers); </li>
<li>School professionals; and </li>
<li>Third parties, such as attorneys and claimant representatives.</li>
</ul>
</section>
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<div class="js-toggle bn">
<a class="js-toggle-link
bg-ocean-blue-500 hover-teal white" href="#!">What Electronic Records Express options are available?</a><section class="js-toggle-content">
<p>The Electronic Records Express options are online via Social Security's secure website or by fax. </p>
<p><strong>Social Security's Secure Website - Individual Patient or Student Records:</strong> Allows you to transfer records online using your Internet connection. </p>
<p><strong>Social Security's Secure Website - Multiple Patient or Student Records:</strong> Allows you to send batches of records online in a single operation using a scanner and your Internet connection.</p>
<p><strong>Fax:</strong> Allows you to use your fax to send records anytime day or night.</p>
</section>
</div>
<div class="js-toggle bn">
<a class="js-toggle-link
bg-ocean-blue-500 hover-teal white" href="#!">Are there any out-of-pocket costs for the Electronic Records Express options?</a><section class="js-toggle-content">
<p>All Electronic Records Express options are free of charge. In fact, you may save time and money by transmitting your records electronically.</p>
</section>
</div>
<!--<div class="js-toggle bn">
<a class="js-toggle-link
bg-ocean-blue-500 hover-teal white" href="#!">Are there any other options for sending records electronically?</a><section class="js-toggle-content">
<p>In addition to the Electronic Records Express options, high volume operations can use <strong>Secure Bulk File Transfer</strong>. This option requires commercial software and is not free of charge. It allows you to transfer records in an automated machine-to-machine mode, with workflow management, monitoring and reporting features.</p>
</section>
</div>-->
<div class="js-toggle bn">
<a class="js-toggle-link
bg-ocean-blue-500 hover-teal white" href="#!">How secure is Social Security's Electronic Records Express website?</a><section class="js-toggle-content">
<p>The website has restricted access. Only authorized users can access the secure website by using their assigned user ID and password. Also, data transmission is protected by employing 128-bit or higher secure socket layer (SSL) encryption, which is the industry encryption standard for providing network security.</p>
</section>
</div>
<div class="js-toggle bn">
<a class="js-toggle-link
bg-ocean-blue-500 hover-teal white" href="#!">How can you get started?</a><section class="js-toggle-content">
<p>Just call the Social Security Electronic Records Express Help Desk at 1-866-691-3061. This number will be staffed from 7am 5:30pm EST, Monday thru Friday. After hours questions about new ERE account registration may be emailed to <a href="mailto:electronic-records-express@ssa.gov">electronic-records-express@ssa.gov</a>.</p>
</section>
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<h3 class="by">Publications</h3>
<ul class="divider">
<li><a href="https://www.ssa.gov/pubs/EN-05-10046.pdf">Use Electronic Records Express to Send Records Related to Disability Claims </a></li>
</ul>
<p>&nbsp;</p>
<p align="center"> <img src="images/final-sm.jpg" alt="Electronic Records Express graphic" width="225" height="170" hspace="0"></p>
<h3 class="by">Related Information</h3>
<ul class="divider">
<li><a href="/disability" target="_blank"> Disability</a></li>
<li><a href="/disability/professionals/index.htm">Health and School Professionals</a></li>
<li><a href="/representation">Attorneys and Appointed Representatives</a></li>
<li><a href="/disability/professionals/procontacts.htm">Contact your Professional Relations Officer</a></li>
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