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<a class="btn-top-menu show-phone hide-print" id="btn-top-menu" href="#nav-top-menu">Employer MENU</a>
<nav class="nav-top-menu hide-print" id="nav-top-menu" role="navigation">
<ul>
<li><a href="/">Home</a></li>
<li><a href="/employer/navigate.htm">BSO Access and Registration</a></li>
<li><a href="/employer/">W-2 Filing</a></li>
<li><a href="/employer/verifySSN.htm">Verify SSNs</a></li>
<li><a href="/employer/recon/recon.htm">Reconciliation</a></li>
<li><a href="/employer/returnFilers.htm">What's New 2025</a></li>
<li><a href="/employer/taxpayer.html">Taxpayer First Act</a></li>
</ul>
</nav>
<!-- PAGE TITLE -->
<div id="title-bar"><h2>Business Services Online Tutorial</h2></div>
<!-- PAGE CONTENT -->
<div id="content" role="main">
<!-- GRID SYSTEM -->
<div class="grid">
<div class="row-12">
<div class="column-8">
<p>The Business Services Online (BSO) tutorial provides an introduction to the using BSO. It is for employers and submitters who would like to explore the
business services available using BSO.</p>
<p>BSO is divided into 9 individual sections. The contents are generic in nature and do not provide specific instructions
for every possible use of BSO.</p>
<p>You will need the Adobe Acrobat Reader version 5.0 (recommended) to view the tutorial. If you do not have the Acrobat Reader version 5.0
on your computer, you can
<a href="http://www.adobe.com" target="_blank">download a free copy of the Acrobat Reader</a> now.</p>
<p>For additional information, please call 1-800-772-6270 (TTY 1-800-325-0778), or send an email to our
<a href="mailto:employerinfo@ssa.gov">Employer Reporting Service Center</a>.</p>
<p><a href="http://www.socialsecurity.gov/espanol/bso/bso-bienvenido.htm">Gu&#237;as disponibles en Espa&#241;ol</a></p>
<!-- ALERT CONTAINER (Insert here) -->
<div class="container-yellow">
<h4>Alert</h4>
<p>Please note that as of March 25, 2023, the registration and log in process has changed. Please be patient as we work to update our site with changes to our videos, tutorials and handbooks that reflect this change.</p>
</div>
<!-- END ALERT CONTAINER -->
<h3>Tutorial Links</h3>
How to use....<br /><br />
<img src="templateimages/sball.gif" alt="silver ball">Helpful Tips
<a href="/employer/helpFulHintsInfographic.pdf" target="_blank"><em>(PDF)</em></a>
<br /><br />
<img src="templateimages/sball.gif" alt="silver ball">Taxpayer First Act
<a href="/employer/TaxpayerInfographic.pdf" target="_blank"><em>(PDF)</em></a>
<br /><br />
<img src="templateimages/sball.gif" alt="silver ball"> Here's what BSO can do for you
<a href="/employer/whatCanWeDo.pdf" target="_blank"><em>(PDF)</em></a>
<br /><br />
<img src="templateimages/sball.gif" alt="silver ball"> Business Services Online Overview
<a href="documents/BSOOverview.docx" target="_blank"> <em>(Word Document)</em></a> &nbsp;|
<a href="documents/BSOOverview.pdf" target="_blank"><em>(PDF)</em></a>
<br /><br />
<img src="templateimages/sball.gif" alt="silver ball"> Business Services Online Registration
<a href="documents/BusinessServicesOnlineRegistration.docx" target="_blank"><em>(Word Document)</em></a>&nbsp;|
<a href="documents/BusinessServicesOnlineRegistration.pdf" target="_blank"><em>(PDF)</em></a>
<br /><br />
<img src="templateimages/sball.gif" alt="silver ball"> Accessing EWR Suite of Services
<a href="documents/EWRSuiteOfServices.docx" target="_blank"><em>(Word Document)</em></a>&nbsp;|
<a href="documents/EWRSuiteOfServices.pdf" target="_blank"><em>(PDF)</em></a>
<br /><br />
<img src="templateimages/sball.gif" alt="silver ball"> Wage File Upload
<a href="documents/WageFileUpload-Tutorial.docx" target="_blank"><em>(Word Document)</em></a>&nbsp;|
<a href="documents/WageFileUpload-Tutorial.pdf" target="_blank"><em>(PDF)</em></a>
<br /><br />
<img src="templateimages/sball.gif" alt="silver ball"> Special Wage Payments
<a href="documents/SpecialWagePayments.docx" target="_blank"><em>(Word Document)</em></a>&nbsp;|
<a href="documents/SpecialWagePayments.pdf" target="_blank"><em>(PDF)</em></a>
<br /><br />
<img src="templateimages/sball.gif" alt="silver ball"> W-2 Online
<a href="documents/W2Online.docx" target="_blank"><em>(Word Document)</em></a>&nbsp;|
<a href="documents/W2Online.pdf" target="_blank"><em>(PDF)</em></a>
<br /><br />
<img src="templateimages/sball.gif" alt="silver ball"> W-2c Online
<a href="documents/W2cOnline.docx" target="_blank"><em>(Word Document)</em></a>&nbsp;|
<a href="documents/W2cOnline.pdf" target="_blank"><em>(PDF)</em></a>
<br /><br />
<img src="templateimages/sball.gif" alt="silver ball"> Submission Status
<a href="documents/SubStat.docx" target="_blank"><em>(Word Document)</em></a>&nbsp;|
<a href="documents/SubStat.pdf" target="_blank"><em>(PDF)</em></a>
<br /><br />
<img src="templateimages/sball.gif" alt="silver ball"> Employer Report Status
<a href="documents/EmpRepStat.docx" target="_blank"><em>(Word Document)</em></a>&nbsp;|
<a href="documents/EmpRepStat.pdf" target="_blank"><em>(PDF)</em></a>
<br /><br />
<img src="templateimages/sball.gif" alt="silver ball"> Request Resubmission Extension <br/>&nbsp;&nbsp;
<a href="documents/ReqResubExtn.docx" target="_blank"><em>(Word Document)</em></a>&nbsp;|
<a href="documents/ReqResubExtn.pdf" target="_blank"><em>(PDF)</em></a>
<br /><br />
<img src="templateimages/sball.gif" alt="silver ball"> Social Security Number Verification Service
<a href="documents/TY10SSNVSTutorial.doc" target="_blank"><em>(Word Document)</em></a>&nbsp;|
<a href="documents/TY10SSNVS.pdf" target="_blank"><em>(PDF)</em></a>
<br /><br />
</div><!-- end .column-8 -->
<div class="column-4 sidebar">
<!-- Right Menu -->
<div class="pad-left">
<img src="/employer/images/top.jpg" alt="" width="285"/>
<div class ="bg-dark-blue no-border">
<div class="align-center"><a class="btn bold no-border" href="https://www.ssa.gov/bso/bsowelcome.htm" aria-labelledby="c a b" id="c" style="background-color:#0e78d5;">Business Services Online</a></div>
<div class="align-center" id="a">By selecting this link, you can:<br></div>
<div class="indent" id="b">
&nbsp;&nbsp;&nbsp;&nbsp;&#8226; Log In<br>
&nbsp;&nbsp;&nbsp;&nbsp;&#8226; Register or;<br>
&nbsp;&nbsp;&nbsp;&nbsp;&#8226; Complete Phone Registration
</div>
<img src="/employer/images/bottom.jpg" alt="" width="285"/>
</div>
<h3 >Business Services Online (BSO)</h3>
<div class="underline">Application Hours of Availability</div>
<div>Monday - Friday: 4:15 AM - 1 AM ET<br>
Saturday: 5 AM - 11 PM ET<br>
Sunday: 8 AM - 11:30 PM ET
</div>
<h3 >About W-2 Filing</h3>
<div class="accordion">
<p><a href="#" title="Press enter to open up and access three more links">Before You File</a></p>
<div>
<ul>
<li><a href="/employer/firstFilers.htm">First Time Filers</a></li>
<li><a href="/employer/returnfilers.html">Returning Filers</a></li>
<li><a href="/employer/cpaFilers.htm">CPAs, Accountants and Enrolled Agents</a></li>
</ul>
</div>
</div>
<ul class="divider">
<li><a href="/employer/empcontacts.htm">Customer Support</a></li>
<li><a href="/employer/bsohbnew.htm">
Electronic W-2/W-2c Filing Handbook</a></li>
<li><a href="/employer/othgov.htm">Helpful Government Resources</a></li>
<li><a href="http://www.irs.gov/Tax-Professionals/e-File-Providers-&-Partners/Filing-Information-Returns-Electronically-(FIRE)"
target="_blank" rel="noopener noreferrer">FIRE (1099) Filing Information Returns Electronically</a></li>
<li><a href="/employer/EWRWS.htm">Electronic Wage Reporting Web Service (EWRWS)</a></li>
<li><a href="/employer/pub.htm">Publications & Forms</a></li>
<li><a href="/employer/index.htm">Employer W-2 Filing</a></li>
</ul>
<h3 >W-2 Filing Assistance</h3>
<ul class="divider">
<li><a href="/employer/W2checklist.htm">Checklist for W-2 Online Filing</a></li>
<li><a href="/employer/accuwage/index.html">AccuWage Online</a></li>
<li><a href="/employer/EFW2&EFW2C.htm">Specifications for Filing Forms W-2 and W-2c Electronically (EFW2/EFW2C)</a></li>
<li><a href="/employer/paperFormInstr.htm">Paper Forms W-2 & Instructions</a></li>
<li><a href="/pubs/EN-05-10022.pdf">If You're Self-Employed</a></li>
<li><a href="https://faq.ssa.gov/en-US/topic/?id=CAT-01150">Frequently Asked Questions</a></li>
<li><a href="/employer/wage_reporting_specialists.htm">Ask a Wage Reporting Expert</a></li>
<li><a href="/employer/sem.htm">Tax Forums and Speaking Engagements</a></li>
<li><a href="https://www.e-verify.gov/"
target="_blank" rel="noopener noreferrer">E-Verify - U.S. Citizenship and Immigration Services</a></li>
<li><a href="/employer/empcontacts.htm">Customer Support</a></li>
<li><a href="mailto:employerinfo@ssa.gov">Employer Feedback</a></li>
<li><a href="/employer/notices.html" title="Employer Correction Request Notice">Employer Correction Request Notice</a></li>
</ul>
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