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185 lines
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Comments on: Why I Serve </title>
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<link>https://blog.ssa.gov/why-i-serve/</link>
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<description>The Official Blog of Social Security</description>
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<title>
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By: Ann Clifton, Public Affairs Specialist </title>
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<link>https://blog.ssa.gov/why-i-serve/comment-page-7/#comment-449013</link>
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<dc:creator><![CDATA[Ann Clifton, Public Affairs Specialist]]></dc:creator>
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<pubDate>Wed, 06 Mar 2019 14:52:23 +0000</pubDate>
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<guid isPermaLink="false">https://blog.ssa.gov/?p=613#comment-449013</guid>
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<description><![CDATA[In reply to <a href="https://blog.ssa.gov/why-i-serve/comment-page-7/#comment-448555">rochelle wagner</a>.
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Hi, Rochelle. We are sorry to hear about your daughter's experience. Unfortunately, your daughter's situation is a bit more than we can handle in this forum. For her security, we do not have access to private information in this venue. We ask that members in our Blog community to continue to work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local <a href="https://secure.ssa.gov/ICON/main.jsp" rel="nofollow">Social Security office</a>. You can ask for a manager on your next visit or call. If you wish to submit feedback related to your experience, visit our <a href="https://www.ssa.gov/agency/contact/" rel="nofollow">Contact Social Security page</a>. Once there, select the “Email Us” link. This will take you to the “Email a Question to our Support Team” form, where you can complete and submit a compliment, complaint, or suggestion. We hope this is resolved soon.]]></description>
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<content:encoded><![CDATA[<p>In reply to <a href="https://blog.ssa.gov/why-i-serve/comment-page-7/#comment-448555">rochelle wagner</a>.</p>
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<p>Hi, Rochelle. We are sorry to hear about your daughter’s experience. Unfortunately, your daughter’s situation is a bit more than we can handle in this forum. For her security, we do not have access to private information in this venue. We ask that members in our Blog community to continue to work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local <a href="https://secure.ssa.gov/ICON/main.jsp" rel="nofollow">Social Security office</a>. You can ask for a manager on your next visit or call. If you wish to submit feedback related to your experience, visit our <a href="https://www.ssa.gov/agency/contact/" rel="nofollow">Contact Social Security page</a>. Once there, select the “Email Us” link. This will take you to the “Email a Question to our Support Team” form, where you can complete and submit a compliment, complaint, or suggestion. We hope this is resolved soon.</p>
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]]></content:encoded>
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<title>
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By: rochelle wagner </title>
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<link>https://blog.ssa.gov/why-i-serve/comment-page-7/#comment-448555</link>
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<dc:creator><![CDATA[rochelle wagner]]></dc:creator>
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<pubDate>Mon, 04 Mar 2019 20:41:21 +0000</pubDate>
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<guid isPermaLink="false">https://blog.ssa.gov/?p=613#comment-448555</guid>
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<description><![CDATA[Thats funny because my daughter who has Cerebral Palsy doesnt get treated with this type of respect or assistance. We got letter changing her SSI by over 180.00 with no explanation The office number listed is general number and you need name or extension in order to get somebody. The letter doesnt have a name or extension to remedy situation. She has no changes nor has she had an changes that would cause this to occur. The letter approving her for next year dated November 25 would lines what she is approved for based on a formal interview was not that long ago. Therefore, nothing changed how is that happening. Who knows , nobody returns calls, nobody can answer at general customer service line they direct back to local office. My daughter lives over 50 miles away to closest office. This is just horrible service and quality of care.]]></description>
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<content:encoded><![CDATA[<p>Thats funny because my daughter who has Cerebral Palsy doesnt get treated with this type of respect or assistance. We got letter changing her SSI by over 180.00 with no explanation The office number listed is general number and you need name or extension in order to get somebody. The letter doesnt have a name or extension to remedy situation. She has no changes nor has she had an changes that would cause this to occur. The letter approving her for next year dated November 25 would lines what she is approved for based on a formal interview was not that long ago. Therefore, nothing changed how is that happening. Who knows , nobody returns calls, nobody can answer at general customer service line they direct back to local office. My daughter lives over 50 miles away to closest office. This is just horrible service and quality of care.</p>
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]]></content:encoded>
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</item>
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<item>
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<title>
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By: Conception </title>
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<link>https://blog.ssa.gov/why-i-serve/comment-page-7/#comment-276668</link>
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<dc:creator><![CDATA[Conception]]></dc:creator>
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<pubDate>Mon, 08 May 2017 15:40:59 +0000</pubDate>
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<guid isPermaLink="false">https://blog.ssa.gov/?p=613#comment-276668</guid>
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<description><![CDATA[Good – I should definitely pronounce, impressed with your website. I had no trouble navigating through all the tabs and related info ended up being truly easy to do to access. I recently found what I hoped for before you know it at all. Reasonably unusual. Is likely to appreciate it for those who add forums or anything, site theme . a tones way for your customer to communicate. Excellent task..
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http://felonspace.com/index.php?do=/blog/32747/you-want-to-know-this-detail-about-taxis-to-begin-with/]]></description>
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<content:encoded><![CDATA[<p>Good – I should definitely pronounce, impressed with your website. I had no trouble navigating through all the tabs and related info ended up being truly easy to do to access. I recently found what I hoped for before you know it at all. Reasonably unusual. Is likely to appreciate it for those who add forums or anything, site theme . a tones way for your customer to communicate. Excellent task..</p>
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<p><a href="http://felonspace.com/index.php?do=/blog/32747/you-want-to-know-this-detail-about-taxis-to-begin-with/" rel="nofollow ugc">http://felonspace.com/index.php?do=/blog/32747/you-want-to-know-this-detail-about-taxis-to-begin-with/</a></p>
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]]></content:encoded>
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</item>
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<item>
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<title>
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By: Ray Fernandez, Public Affairs Specialist </title>
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<link>https://blog.ssa.gov/why-i-serve/comment-page-7/#comment-214856</link>
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<dc:creator><![CDATA[Ray Fernandez, Public Affairs Specialist]]></dc:creator>
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<pubDate>Fri, 06 Jan 2017 17:43:30 +0000</pubDate>
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<guid isPermaLink="false">https://blog.ssa.gov/?p=613#comment-214856</guid>
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<description><![CDATA[In reply to <a href="https://blog.ssa.gov/why-i-serve/comment-page-7/#comment-214659">Sarah</a>.
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Hello Sarah. We apologize and we regret to hear you are having difficulties with one of our representatives. Remember that you can request to speak to a supervisor, if you do not receive the level of customer service you expect. To submit your comment, complaint or suggestion, you can <a href="https://www.ssa.gov/agency/contact/mail.html" target="_blank" rel="nofollow">write to us</a> or send us an <a href="https://faq.ssa.gov/ics/support/ticketnewwizard.asp?style=classic" target="_blank" rel="nofollow">email</a> message. We appreciate your feedback, and thank you for bringing this to our attention.]]></description>
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<content:encoded><![CDATA[<p>In reply to <a href="https://blog.ssa.gov/why-i-serve/comment-page-7/#comment-214659">Sarah</a>.</p>
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<p>Hello Sarah. We apologize and we regret to hear you are having difficulties with one of our representatives. Remember that you can request to speak to a supervisor, if you do not receive the level of customer service you expect. To submit your comment, complaint or suggestion, you can <a href="https://www.ssa.gov/agency/contact/mail.html" target="_blank" rel="nofollow">write to us</a> or send us an <a href="https://faq.ssa.gov/ics/support/ticketnewwizard.asp?style=classic" target="_blank" rel="nofollow">email</a> message. We appreciate your feedback, and thank you for bringing this to our attention.</p>
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]]></content:encoded>
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</item>
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<item>
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<title>
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By: Sarah </title>
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<link>https://blog.ssa.gov/why-i-serve/comment-page-7/#comment-214659</link>
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<dc:creator><![CDATA[Sarah]]></dc:creator>
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<pubDate>Thu, 05 Jan 2017 19:37:01 +0000</pubDate>
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<guid isPermaLink="false">https://blog.ssa.gov/?p=613#comment-214659</guid>
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<description><![CDATA[If I speak with a social security specialist and they are rude and disrespectful, who can I talk to? I've always had good experiences, but there is one worker that was absolutely crude to me. Is there an ombudsman or other complaint avenue?]]></description>
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<content:encoded><![CDATA[<p>If I speak with a social security specialist and they are rude and disrespectful, who can I talk to? I’ve always had good experiences, but there is one worker that was absolutely crude to me. Is there an ombudsman or other complaint avenue?</p>
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]]></content:encoded>
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</item>
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<item>
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<title>
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By: Vicki </title>
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<link>https://blog.ssa.gov/why-i-serve/comment-page-1/#comment-209539</link>
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<dc:creator><![CDATA[Vicki]]></dc:creator>
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<pubDate>Tue, 27 Dec 2016 11:31:04 +0000</pubDate>
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<guid isPermaLink="false">https://blog.ssa.gov/?p=613#comment-209539</guid>
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<description><![CDATA[In reply to <a href="https://blog.ssa.gov/why-i-serve/comment-page-1/#comment-10702">Martha Bourne</a>.
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Ugh, so sorry to hear that. Lyme is very common, untuyfonatelr, in my town. Whenever my kids get a headache the first thing I think of is Lymes. I don't know if you have a lot of ticks around your house (we do), but we ended up putting these tick tubes around the perimeter of our yard, which seemed to have helped a lot. Don't beat yourself up on not knowing...Lyme is really hard to catch because the symptoms vary so much and mimick other things.Hoping he feels better soon!]]></description>
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<content:encoded><![CDATA[<p>In reply to <a href="https://blog.ssa.gov/why-i-serve/comment-page-1/#comment-10702">Martha Bourne</a>.</p>
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<p>Ugh, so sorry to hear that. Lyme is very common, untuyfonatelr, in my town. Whenever my kids get a headache the first thing I think of is Lymes. I don't know if you have a lot of ticks around your house (we do), but we ended up putting these tick tubes around the perimeter of our yard, which seemed to have helped a lot. Don't beat yourself up on not knowing…Lyme is really hard to catch because the symptoms vary so much and mimick other things.Hoping he feels better soon!</p>
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]]></content:encoded>
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</item>
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<item>
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<title>
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By: Marg </title>
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<link>https://blog.ssa.gov/why-i-serve/comment-page-7/#comment-101963</link>
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<dc:creator><![CDATA[Marg]]></dc:creator>
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<pubDate>Fri, 08 Jul 2016 05:18:56 +0000</pubDate>
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<guid isPermaLink="false">https://blog.ssa.gov/?p=613#comment-101963</guid>
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<description><![CDATA[I discovered your blog site on google and test a number of of your early posts. Continue to keep up the excellent operate. I just extra up your RSS feed to my MSN Information Reader. In search of ahead to reading extra from you in a while!…
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http://kpopbuddy.com/members/clairehanson37/activity/962260/]]></description>
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<content:encoded><![CDATA[<p>I discovered your blog site on google and test a number of of your early posts. Continue to keep up the excellent operate. I just extra up your RSS feed to my MSN Information Reader. In search of ahead to reading extra from you in a while!…</p>
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<p><a href="http://kpopbuddy.com/members/clairehanson37/activity/962260/" rel="nofollow ugc">http://kpopbuddy.com/members/clairehanson37/activity/962260/</a></p>
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]]></content:encoded>
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</item>
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<item>
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<title>
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By: Nathan </title>
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<link>https://blog.ssa.gov/why-i-serve/comment-page-2/#comment-81682</link>
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<dc:creator><![CDATA[Nathan]]></dc:creator>
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<pubDate>Tue, 07 Jun 2016 21:09:39 +0000</pubDate>
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<guid isPermaLink="false">https://blog.ssa.gov/?p=613#comment-81682</guid>
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<description><![CDATA[In reply to <a href="https://blog.ssa.gov/why-i-serve/comment-page-2/#comment-10720">Norm Bungard</a>.
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Thanks for speaking up on behalf of workers of America.]]></description>
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<content:encoded><![CDATA[<p>In reply to <a href="https://blog.ssa.gov/why-i-serve/comment-page-2/#comment-10720">Norm Bungard</a>.</p>
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<p>Thanks for speaking up on behalf of workers of America.</p>
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]]></content:encoded>
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</item>
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<title>
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By: Terry </title>
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<link>https://blog.ssa.gov/why-i-serve/comment-page-1/#comment-36589</link>
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<dc:creator><![CDATA[Terry]]></dc:creator>
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<pubDate>Tue, 19 Apr 2016 17:24:27 +0000</pubDate>
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<guid isPermaLink="false">https://blog.ssa.gov/?p=613#comment-36589</guid>
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<description><![CDATA[In reply to <a href="https://blog.ssa.gov/why-i-serve/comment-page-1/#comment-10795">Susana</a>.
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Pin my tail and call me a donkye, that really helped.]]></description>
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<content:encoded><![CDATA[<p>In reply to <a href="https://blog.ssa.gov/why-i-serve/comment-page-1/#comment-10795">Susana</a>.</p>
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<p>Pin my tail and call me a donkye, that really helped.</p>
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]]></content:encoded>
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</item>
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<item>
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<title>
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By: Constance </title>
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<link>https://blog.ssa.gov/why-i-serve/comment-page-2/#comment-36533</link>
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<dc:creator><![CDATA[Constance]]></dc:creator>
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<pubDate>Tue, 19 Apr 2016 16:21:29 +0000</pubDate>
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<guid isPermaLink="false">https://blog.ssa.gov/?p=613#comment-36533</guid>
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<description><![CDATA[In reply to <a href="https://blog.ssa.gov/why-i-serve/comment-page-2/#comment-10722">Craig Nobbelin</a>.
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Areltics like this make life so much simpler.]]></description>
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<content:encoded><![CDATA[<p>In reply to <a href="https://blog.ssa.gov/why-i-serve/comment-page-2/#comment-10722">Craig Nobbelin</a>.</p>
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<p>Areltics like this make life so much simpler.</p>
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]]></content:encoded>
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