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<h1 class="m-fs4 fw7 mt2 mb2 headline">We Remain Committed to Serving You</h1>
<p class="fs1 mb2 gray-lighter bc-gray metabox">August 30, 2022 •
By <a href="https://blog.ssa.gov/author/4cc5bd95880bc6afc36dafa2999f80f1d17ca36a/" title="Posts by Kilolo Kijakazi, Ph.D., M.S.W. Principal Senior Advisor to the Commissioner" class="author url fn" rel="author">Kilolo Kijakazi, Ph.D., M.S.W. Principal Senior Advisor to the Commissioner</a> </p>
<span class="bsf-rt-reading-time fs1">
Reading Time: 2 Minutes </span>
<p class="fs1 bb bc-gray pb3"><strong><em>Last Updated:&nbsp;August 30, 2022</em></strong></p>
<div class="mt4 generic-content">
<p><img fetchpriority="high" decoding="async" class="size-medium wp-image-5518 alignleft" src="https://blog.ssa.gov/wp-content/uploads/2020/12/ssa-logo-full-rgb-small-300x300.png" alt="Social Security Administration Logo" width="300" height="300" srcset="https://blog.ssa.gov/wp-content/uploads/2020/12/ssa-logo-full-rgb-small.png 300w, https://blog.ssa.gov/wp-content/uploads/2020/12/ssa-logo-full-rgb-small-125x125.png 125w" sizes="(max-width: 300px) 100vw, 300px" />Since early April, our local offices have resumed in-person services nationwide for people with and without appointments. However, you can access many services securely and conveniently online or by telephone and often do not need to visit an office in person. Before you visit a Social Security office, check to see if you can complete your business online or call us.</p>
<p>&nbsp;</p>
<p><strong>Need a Social Security Number card?</strong></p>
<p>Please note that for many situations you only need your number and not a card. If you do need a card, you may be able to request it online.</p>
<p>Visit <a href="http://www.ssa.gov/ssnumber">www.ssa.gov/ssnumber</a> to submit your request for a replacement card, start your application for an updated card, or to request a Social Security number for the first time. <strong>You may never need to visit an office and, if you do need to visit an office to complete the application, you will save yourself a lot of time by starting online</strong>.</p>
<p><strong>Want to apply for benefits?</strong></p>
<p>You can apply online for most benefits. In many cases, there are no forms to sign. We will review your application and contact you if we have questions or need more information. Visit <a href="http://www.ssa.gov/onlineservices">www.ssa.gov/onlineservices</a> to apply for retirement, disability, or Medicare.</p>
<p><strong>Need proof you receive benefits, want to check the status of your application or appeal, need general information, or curious about what else you can do online?</strong></p>
<p>Visit <a href="http://www.ssa.gov/myaccount">www.ssa.gov/myaccount</a> or <a href="http://www.ssa.gov/onlineservices">www.ssa.gov/onlineservices</a> today.</p>
<p>If you are able, we strongly encourage you to use our online services.</p>
<p>If you cannot use our online services, call us before coming to an office. We may be able to assist you over the phone, schedule a future phone appointment, or schedule an appointment for you to visit an office in person.</p>
<p>If you do need to visit an office, whether with or without an appointment, please read <em>What You Should Know Before You Visit</em> at <a href="http://www.ssa.gov/coronavirus/gethelp">www.ssa.gov/coronavirus/gethelp</a>.</p>
<p>We continue to require certain safety measures including masking, physical distancing, and self-health checks for COVID-19 symptoms.</p>
<p>Local offices are working hard to help people who need our services. Most offices have drop boxes to drop off documents. Less busy offices are helping busier offices. Some offices work with people who are waiting in line to help them be served as quickly as possible like making sure that someone waiting has the information or documentation they need.</p>
<p>To improve service for visitors who are waiting outside, when possible, we are adding outdoor canopies and fans, we are reconfiguring our waiting areas to allow more people to enter the office, we are expanding use of mobile check-in to notify customers on their cell phones when its their turn, and we provide access to our bathrooms and water fountains.</p>
<p>We are unwavering in our commitment to serve you.</p>
<p>Thank you.</p>
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<hr class="mb2 after-content"><p class="fs1 gray-lighter"><strong>Tags:</strong> <a href="https://blog.ssa.gov/tag/commissioner/" aria-label='Commissioner Tag' rel="tag">Commissioner</a>, <a href="https://blog.ssa.gov/tag/general-information/" aria-label='General Information Tag' rel="tag">General Information</a>, <a href="https://blog.ssa.gov/tag/my-social-security/" aria-label='my Social Security Tag' rel="tag">my Social Security</a>, <a href="https://blog.ssa.gov/tag/my-social-security-account/" aria-label='my Social Security account Tag' rel="tag">my Social Security account</a>, <a href="https://blog.ssa.gov/tag/online-services/" aria-label='online services Tag' rel="tag">online services</a>, <a href="https://blog.ssa.gov/tag/people-facing-barriers/" aria-label='People Facing Barriers Tag' rel="tag">People Facing Barriers</a></p> <a class="btn px3" href="#comments-anchor">See Comments</a>
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<h2 class="fs2 fw6 mb0 mt4">About the Author</h2>
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<img data-del="avatar" alt="Kilolo Kijakazi, Ph.D., M.S.W. Principal Senior Advisor to the Commissioner" src='https://blog.ssa.gov/wp-content/uploads/2021/09/kilolo-kijakazi-125x125.jpg' class='avatar pp-user-avatar avatar-60 photo mt0 br-100' height='60' width='60'/> <div class="ml3 mt3">
<h3 class="fs2 fw6 mb0"><a href="https://blog.ssa.gov/author/4cc5bd95880bc6afc36dafa2999f80f1d17ca36a/" title="Posts by Kilolo Kijakazi, Ph.D., M.S.W. Principal Senior Advisor to the Commissioner" class="author url fn" rel="author">Kilolo Kijakazi, Ph.D., M.S.W. Principal Senior Advisor to the Commissioner</a></h3>
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<h3 class="fs2 fw6 mb0">Rosalind</h3>
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<time datetime="December 9, 2022 11:37AM">
December 9, 2022 11:37AM </time>
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<p>How do I prove older year records of group insurance when companys have a retention policy not keeping records more than 8 yrs. old?</p>
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<h3 class="fs2 fw6 mb0">kian</h3>
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December 1, 2022 4:05PM </time>
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<p>Although the us embasy in addis said me my kids will get the card through my email address , you couldnt send it yet</p>
<p><a href="https://kianmohajer.com/" rel="nofollow ugc">Kian</a></p>
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<h3 class="fs2 fw6 mb0">Ryan S.</h3>
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<time datetime="November 17, 2022 10:02AM">
November 17, 2022 10:02AM </time>
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<p>Use technology is good in this era. But if you don&#8217;t have any doubt to use and choose the right IOT just take expert advise from the <a href="https://www.semfirms.com/jp/ecommerce-seo-firms/" rel="nofollow ugc">B2B Platform </a>.</p>
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<h3 class="fs2 fw6 mb0">Janice M.</h3>
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<time datetime="November 7, 2022 4:23PM">
November 7, 2022 4:23PM </time>
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<p>I have tried for one year to get on line to ss but Iwill not have on line available to me anymore how can I get things mail to me.</p>
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<h3 class="fs2 fw6 mb0">A.C.</h3>
<p class="fs1 gray-lighter mt0">
<time datetime="November 9, 2022 7:43AM">
November 9, 2022 7:43AM </time>
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<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Hi, Janice. We are sorry to hear about your experience.&nbsp;<span style="color: black; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">You can <a name="_Hlk93922174"></a>call us at 1-800-772-1213, Monday through Friday, between 8:00 a.m. and 7:00 p.m., for assistance. </span><span class="Heading2Char"><span style="line-height: 107%;">You can also contact your&nbsp;local&nbsp;</span></span><a href="https://secure.ssa.gov/ICON/main.jsp" target="_blank" rel="noopener"><span class="Heading2Char"><span style="line-height: 107%; text-decoration: none;">Social Security office</span></span></a></span><span class="Heading2Char"><span style="font-size: 13.0pt; line-height: 107%;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">. We hope this helps.</span></span></span></p>
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<h3 class="fs2 fw6 mb0">patricia</h3>
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<time datetime="October 20, 2022 4:52PM">
October 20, 2022 4:52PM </time>
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<p>I needed a replacement social security card in Florida.Went online 5 times to apply, never got confirmation but was given message that I had to go to office in person. Message also said I had 45 days. I am 75 and needed transport as office is far away. I could not get transport until about 2 months later. When I got to the office the wait was 2hours. The worker looked up my account and said&#8221; you already applied online?&#8221; I said &#8221; yes but could not meet your deadline and never got acknowledged that you received my application and certainly did not receive a replacement card.&#8221;So she resubmitted application. This was a horribly frustrating experience for me. I needed the card to maintain my part time job and was put on suspension due to poor service from online procedure.</p>
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<h3 class="fs2 fw6 mb0">A.C.</h3>
<p class="fs1 gray-lighter mt0">
<time datetime="October 21, 2022 10:45AM">
October 21, 2022 10:45AM </time>
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<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Hi, Patricia. Thanks for visiting our blog. We are sorry to hear about your experience.&nbsp;<span style="color: #2f2f2f; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">We are sorry to hear about your experience. You can submit feedback by visiting our&nbsp;</span><a href="https://www.ssa.gov/agency/contact/" target="_blank" rel="noopener"><span style="background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Contact Social Security page</span></a><span style="color: #2f2f2f; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">. Once there, select the &ldquo;Email Us&rdquo; link. This will take you to the &ldquo;Email A Question to our Support Team&rdquo; form where you can complete and submit a compliment, complaint, or suggestion. We hope this helps.</span></span></p>
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<h3 class="fs2 fw6 mb0">Joel H.</h3>
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<time datetime="October 11, 2022 2:14PM">
October 11, 2022 2:14PM </time>
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<p>All I want to do is schedule an appt. in the Portland OR SSI office and I cannot easily find a link on line to do this? This is rediculous!</p>
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src="https://blog.ssa.gov/wp-content/themes/firefly/assets/images/logo.jpg"/>
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<h3 class="fs2 fw6 mb0">A.C.</h3>
<p class="fs1 gray-lighter mt0">
<time datetime="October 12, 2022 7:26AM">
October 12, 2022 7:26AM </time>
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<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Hi, Joel. Thanks for visiting our blog.&nbsp;<span style="color: black; mso-color-alt: windowtext;">Most l</span><span style="color: #2c3338;">ocal offices have resumed in-person service for people without an appointment. Customers who walk in without appointments may encounter delays.&nbsp;</span><span style="color: black; mso-color-alt: windowtext;">Visit&nbsp;<a href="https://www.ssa.gov/coronavirus/gethelp/" target="_blank" rel="noopener"><span style="color: #3858e9;">How to Get Help from Social Security</span></a>&nbsp;to&nbsp;</span><span style="color: #172b4d;">learn more, including what to know if you need to visit an office.&nbsp;</span><span style="color: black; mso-color-alt: windowtext;">We hope this helps.</span></span></p>
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<h3 class="fs2 fw6 mb0">David F.</h3>
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<time datetime="October 4, 2022 10:13PM">
October 4, 2022 10:13PM </time>
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<div class="fs1 comment-body">
<p>Will I ever get a answer to my question?<br />
My wife passed away, her social security check was more than mine, can I apply for her&#8217;s or do have to keep with what I have.?</p>
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<h3 class="fs2 fw6 mb0">Terri K.</h3>
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<time datetime="October 3, 2022 1:05PM">
October 3, 2022 1:05PM </time>
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<p>You have no Contact/fax number info page! I have 2 #s for fax, not sure if either is right,</p>
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<h3 class="fs2 fw6 mb0">Kassa S.</h3>
<p class="fs1 gray-lighter mt0">
<time datetime="September 27, 2022 11:19AM">
September 27, 2022 11:19AM </time>
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<div class="fs1 comment-body">
<p>My Name is Kassa Setechign Abuhay from Gonder, Ethiopia that applied last year to Social Security Card for my two kids of us citizen Tamrat Tadess Zemene as well as Tamrat Yabtsega zemene who were born in Ethiopa ,Gonder .<br />
Although the us embasy in addis said me my kids will get the card through my email address , you couldn&#8217;t send it yet .what i shall do to get my kids Social security card ?</p>
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<h3 class="fs2 fw6 mb0">A.C.</h3>
<p class="fs1 gray-lighter mt0">
<time datetime="September 27, 2022 12:47PM">
September 27, 2022 12:47PM </time>
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<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Hi, Kassa. Thanks for visiting our blog. We encourage you to continue working with your local <a href="https://secure.ssa.gov/ICON/main.jsp" target="_blank" rel="noopener">Social Security office</a> for assistance. We hope this is resolved soon.&nbsp;</span></p>
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<option value='https://blog.ssa.gov/2023/11/'> November 2023 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2023/10/'> October 2023 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2023/09/'> September 2023 &nbsp;(6)</option>
<option value='https://blog.ssa.gov/2023/08/'> August 2023 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2023/07/'> July 2023 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2023/06/'> June 2023 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2023/05/'> May 2023 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2023/04/'> April 2023 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2023/03/'> March 2023 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2023/02/'> February 2023 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2023/01/'> January 2023 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2022/12/'> December 2022 &nbsp;(7)</option>
<option value='https://blog.ssa.gov/2022/11/'> November 2022 &nbsp;(3)</option>
<option value='https://blog.ssa.gov/2022/10/'> October 2022 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2022/09/'> September 2022 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2022/08/'> August 2022 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2022/07/'> July 2022 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2022/06/'> June 2022 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2022/05/'> May 2022 &nbsp;(6)</option>
<option value='https://blog.ssa.gov/2022/04/'> April 2022 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2022/03/'> March 2022 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2022/02/'> February 2022 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2022/01/'> January 2022 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2021/12/'> December 2021 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2021/11/'> November 2021 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2021/10/'> October 2021 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2021/09/'> September 2021 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2021/08/'> August 2021 &nbsp;(6)</option>
<option value='https://blog.ssa.gov/2021/07/'> July 2021 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2021/06/'> June 2021 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2021/05/'> May 2021 &nbsp;(7)</option>
<option value='https://blog.ssa.gov/2021/04/'> April 2021 &nbsp;(8)</option>
<option value='https://blog.ssa.gov/2021/03/'> March 2021 &nbsp;(8)</option>
<option value='https://blog.ssa.gov/2021/02/'> February 2021 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2021/01/'> January 2021 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2020/12/'> December 2020 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2020/11/'> November 2020 &nbsp;(2)</option>
<option value='https://blog.ssa.gov/2020/10/'> October 2020 &nbsp;(6)</option>
<option value='https://blog.ssa.gov/2020/09/'> September 2020 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2020/08/'> August 2020 &nbsp;(3)</option>
<option value='https://blog.ssa.gov/2020/07/'> July 2020 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2020/06/'> June 2020 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2020/05/'> May 2020 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2020/04/'> April 2020 &nbsp;(11)</option>
<option value='https://blog.ssa.gov/2020/03/'> March 2020 &nbsp;(8)</option>
<option value='https://blog.ssa.gov/2020/02/'> February 2020 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2020/01/'> January 2020 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2019/12/'> December 2019 &nbsp;(3)</option>
<option value='https://blog.ssa.gov/2019/11/'> November 2019 &nbsp;(6)</option>
<option value='https://blog.ssa.gov/2019/10/'> October 2019 &nbsp;(6)</option>
<option value='https://blog.ssa.gov/2019/09/'> September 2019 &nbsp;(6)</option>
<option value='https://blog.ssa.gov/2019/08/'> August 2019 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2019/07/'> July 2019 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2019/06/'> June 2019 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2019/05/'> May 2019 &nbsp;(8)</option>
<option value='https://blog.ssa.gov/2019/04/'> April 2019 &nbsp;(8)</option>
<option value='https://blog.ssa.gov/2019/03/'> March 2019 &nbsp;(3)</option>
<option value='https://blog.ssa.gov/2019/02/'> February 2019 &nbsp;(3)</option>
<option value='https://blog.ssa.gov/2019/01/'> January 2019 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2018/12/'> December 2018 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2018/11/'> November 2018 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2018/10/'> October 2018 &nbsp;(7)</option>
<option value='https://blog.ssa.gov/2018/09/'> September 2018 &nbsp;(6)</option>
<option value='https://blog.ssa.gov/2018/08/'> August 2018 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2018/07/'> July 2018 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2018/06/'> June 2018 &nbsp;(7)</option>
<option value='https://blog.ssa.gov/2018/05/'> May 2018 &nbsp;(6)</option>
<option value='https://blog.ssa.gov/2018/04/'> April 2018 &nbsp;(8)</option>
<option value='https://blog.ssa.gov/2018/03/'> March 2018 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2018/02/'> February 2018 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2018/01/'> January 2018 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2017/12/'> December 2017 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2017/11/'> November 2017 &nbsp;(7)</option>
<option value='https://blog.ssa.gov/2017/10/'> October 2017 &nbsp;(6)</option>
<option value='https://blog.ssa.gov/2017/09/'> September 2017 &nbsp;(6)</option>
<option value='https://blog.ssa.gov/2017/08/'> August 2017 &nbsp;(9)</option>
<option value='https://blog.ssa.gov/2017/07/'> July 2017 &nbsp;(9)</option>
<option value='https://blog.ssa.gov/2017/06/'> June 2017 &nbsp;(9)</option>
<option value='https://blog.ssa.gov/2017/05/'> May 2017 &nbsp;(10)</option>
<option value='https://blog.ssa.gov/2017/04/'> April 2017 &nbsp;(6)</option>
<option value='https://blog.ssa.gov/2017/03/'> March 2017 &nbsp;(11)</option>
<option value='https://blog.ssa.gov/2017/02/'> February 2017 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2017/01/'> January 2017 &nbsp;(8)</option>
<option value='https://blog.ssa.gov/2016/12/'> December 2016 &nbsp;(9)</option>
<option value='https://blog.ssa.gov/2016/11/'> November 2016 &nbsp;(11)</option>
<option value='https://blog.ssa.gov/2016/10/'> October 2016 &nbsp;(8)</option>
<option value='https://blog.ssa.gov/2016/09/'> September 2016 &nbsp;(11)</option>
<option value='https://blog.ssa.gov/2016/08/'> August 2016 &nbsp;(8)</option>
<option value='https://blog.ssa.gov/2016/07/'> July 2016 &nbsp;(8)</option>
<option value='https://blog.ssa.gov/2016/06/'> June 2016 &nbsp;(6)</option>
<option value='https://blog.ssa.gov/2016/05/'> May 2016 &nbsp;(11)</option>
<option value='https://blog.ssa.gov/2016/04/'> April 2016 &nbsp;(9)</option>
<option value='https://blog.ssa.gov/2016/03/'> March 2016 &nbsp;(9)</option>
<option value='https://blog.ssa.gov/2016/02/'> February 2016 &nbsp;(9)</option>
<option value='https://blog.ssa.gov/2016/01/'> January 2016 &nbsp;(6)</option>
<option value='https://blog.ssa.gov/2015/12/'> December 2015 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2015/11/'> November 2015 &nbsp;(9)</option>
<option value='https://blog.ssa.gov/2015/10/'> October 2015 &nbsp;(8)</option>
<option value='https://blog.ssa.gov/2015/09/'> September 2015 &nbsp;(8)</option>
<option value='https://blog.ssa.gov/2015/08/'> August 2015 &nbsp;(10)</option>
<option value='https://blog.ssa.gov/2015/07/'> July 2015 &nbsp;(8)</option>
<option value='https://blog.ssa.gov/2015/06/'> June 2015 &nbsp;(8)</option>
<option value='https://blog.ssa.gov/2015/05/'> May 2015 &nbsp;(6)</option>
<option value='https://blog.ssa.gov/2015/04/'> April 2015 &nbsp;(1)</option>
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