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<h1 class="m-fs4 fw7 mt2 mb2 headline">We Observe Customer Service Week All Year</h1>
<p class="fs1 mb2 gray-lighter bc-gray metabox">October 5, 2015 •
By <a href="https://blog.ssa.gov/author/4e38027d85d11f8b8462990cf9e1e5d61de4cd85/" title="Posts by Nancy Berryhill, Deputy Commissioner, Operations" class="author url fn" rel="author">Nancy Berryhill, Deputy Commissioner, Operations</a> </p>
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<p class="fs1 bb bc-gray pb3"><strong><em>Last Updated:&nbsp;August 19, 2021</em></strong></p>
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<p><a href="http://www.socialsecurity.gov" target="_blank" rel="noopener noreferrer"><img fetchpriority="high" decoding="async" class=" size-medium wp-image-813 alignleft" src="https://blog.ssa.gov/wp-content/uploads/2015/09/We-Observe-Customer-Service-Week-All-Year-300x210.jpg" alt="A woman behind the counter smiles at you" width="300" height="210" srcset="https://blog.ssa.gov/wp-content/uploads/2015/09/We-Observe-Customer-Service-Week-All-Year-300x210.jpg 300w, https://blog.ssa.gov/wp-content/uploads/2015/09/We-Observe-Customer-Service-Week-All-Year.jpg 500w" sizes="(max-width: 300px) 100vw, 300px" /></a>During Customer Service Week&#8211;10/4-10/9&#8211;we have the wonderful opportunity to highlight a top priority for us at the Social Security Administration. From our humble beginnings in 1935 when Franklin Roosevelt signed the original Social Security Act into law, customer service has been a part of our DNA. As much as Social Security has been a part of the fabric of America for the last 80 years, so too has been our long standing tradition of delivering courteous, responsive customer service to people of all ages who come to us for assistance, often at a critical juncture in their life.</p>
<p><span id="more-812"></span></p>
<p>From the courteous service provided by a small group of Social Security employees when the first office opened in Austin, Texas in 1936 to the more than 45,000 frontline employees who today provide exceptional customer service at over 1,400 local community-based offices around the country, Social Security has never wavered in its long-standing commitment to focus on the needs of the people we serve. We recognize that we are the face of government in the community for most people, and we welcome that role with a steadfast dedication to deliver the kind of customer service that the people of this Nation expect and deserve from their government.</p>
<p>Certainly, the needs and expectations of our customers have changed over our rich 80-year history. While in the early years of the program most government services were handled in person and most transactions were done on paper, today modern technology has allowed Social Security to adapt our service delivery model to meet the higher expectations and demands of a growing customer base.</p>
<p>For example, in the 1980’s Social Security was one of the first government agencies to offer nationwide toll-free telephone service at 1-800-SSA-1213. Last year, the toll-free telephone service handled over 60 million calls, proving that 3 decades later it is still a viable, convenient customer service option for many individuals. Today, as more and more Americans expect and demand more convenient service options, we provide options for the public to utilize the Internet to quickly and securely conduct their Social Security business online at <a href="http://www.socialsecurity.gov" target="_blank" rel="noopener noreferrer">www.socialsecurity.gov</a>. It’s become such a popular option that more than half of all retirees now file for Social Security retirement benefits online from the comfort of their home or office.</p>
<p>A more recent customer service feature allows both current workers and current beneficiaries to <a href="http://www.socialsecurity.gov/myaccount" target="_blank" rel="noopener noreferrer">create their own</a> personal mySocialSecurity account to access and manage their Social Security records. More than 20 million individuals have created their own mySocialSecurity account, and the feature is so popular that a new account is created every 6 seconds! While Social Security is recognized today as a leader in customer service and has five of the top-rated government online services, including some rated higher than those offered by leading private-sector companies like Amazon and Apple, we are not resting on our laurels. From testing video technologies to enable individuals to conduct business face-to-face with us remotely, including from the comfort of their home, to adding real time online customer engagement tools like “click to call back” or “click to chat”, Social Security is constantly seeking better, more convenient ways to improve the customer experience.</p>
<p>There is one thing, however, that will not change—our commitment to the customer and giving every individual the choice of how they want Social Security to serve them.  Whether someone elects to use one of our convenient and secure online service options or they choose to come see us face-to-face at one of our community-based offices, they can expect to be treated to exceptional service because we celebrate customer service week every day of the year, not just for one week. Our 65,000 employees are passionate about public service and are dedicated to preserving the legacy entrusted to us 80 years ago.</p>
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<hr class="mb2 after-content"><p class="fs1 gray-lighter"><strong>Tags:</strong> <a href="https://blog.ssa.gov/tag/online-services/" aria-label='online services Tag' rel="tag">online services</a>, <a href="https://blog.ssa.gov/tag/social-security/" aria-label='social security Tag' rel="tag">social security</a>, <a href="https://blog.ssa.gov/tag/ssa/" aria-label='SSA Tag' rel="tag">SSA</a></p> <a class="btn px3" href="#comments-anchor">See Comments</a>
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<h2 class="fs2 fw6 mb0 mt4">About the Author</h2>
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<img alt='Nancy Berryhill, Deputy Commissioner, Operations' src='https://secure.gravatar.com/avatar/8d781834b1f1bd8bf3c58ea1a8920d94?s=60&#038;d=mm&#038;r=g' srcset='https://secure.gravatar.com/avatar/8d781834b1f1bd8bf3c58ea1a8920d94?s=120&#038;d=mm&#038;r=g 2x' class='avatar avatar-60 photo mt0 br-100' height='60' width='60' decoding='async'/> <div class="ml3 mt3">
<h3 class="fs2 fw6 mb0"><a href="https://blog.ssa.gov/author/4e38027d85d11f8b8462990cf9e1e5d61de4cd85/" title="Posts by Nancy Berryhill, Deputy Commissioner, Operations" class="author url fn" rel="author">Nancy Berryhill, Deputy Commissioner, Operations</a></h3>
<p class="fs1 gray-lighter mt0">Deputy Commissioner, Operations</p>
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<h3 class="fs2 fw6 mb0">swiftstreamzs</h3>
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<time datetime="January 16, 2021 1:29AM">
January 16, 2021 1:29AM </time>
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<p>Much the same as android, empower the obscure sources choice on your FireTV. On the off chance that you don&#8217;t have the foggiest idea how to empower the obscure sources choice on your FireTV, at that point go to the framework, and explore to the settings choice. There, you can discover an alternative &#8220;Gadget on your firestick or Firetv.&#8221; <a href="https://swiftstreamapk.com/swift-stream-pc/" rel="nofollow ugc">https://swiftstreamapk.com/swift-stream-pc/</a></p>
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<h3 class="fs2 fw6 mb0">cinehubsapk</h3>
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<time datetime="January 11, 2021 6:45AM">
January 11, 2021 6:45AM </time>
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<p>It gives a wide assortment of substance of various sorts like Action, Romance, Horror, Drama, Thriller, Sci-Fi, and Comedy. CineHub likewise includes Live TV channels from various nations and of various classifications like Infotainment, News, Documentaries, and Sports. <a href="https://cinehubapp.me/download/" rel="nofollow ugc">https://cinehubapp.me/download/</a></p>
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<h3 class="fs2 fw6 mb0">yvette</h3>
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<time datetime="December 14, 2020 2:25PM">
December 14, 2020 2:25PM </time>
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<p>How do I find the form cms-1763 to print</p>
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<h3 class="fs2 fw6 mb0">S.D.</h3>
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<time datetime="December 15, 2020 8:54AM">
December 15, 2020 8:54AM </time>
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<p>Yvette, thank you for reading our blog and for your question. Please check out our <a href="https://faq.ssa.gov/en-us/Topic/article/KA-02713" target="_blank" rel="noopener nofollow ugc">Frequently Asked Questions </a>web page for details on how to terminate Medicare Part B. We hope this is useful.</p>
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<h3 class="fs2 fw6 mb0">Michael M.</h3>
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<time datetime="October 22, 2020 4:37PM">
October 22, 2020 4:37PM </time>
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<p>I NEED TO DOWNLOAD THE CMS 1763 FORM</p>
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<h3 class="fs2 fw6 mb0">V.V.</h3>
<p class="fs1 gray-lighter mt0">
<time datetime="October 23, 2020 7:50AM">
October 23, 2020 7:50AM </time>
</p>
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<div class="fs1 comment-body">
<p>Hi Michael, thanks for using our blog. Check out our<a href="https://faq.ssa.gov/en-us/Topic/article/KA-02713" target="_blank" rel="noopener noreferrer nofollow ugc"> Frequently Asked Questions </a>web page for details on how to terminate Medicare Part B. We hope this is helpful!</p>
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<h3 class="fs2 fw6 mb0">MR T.</h3>
<p class="fs1 gray-lighter mt0">
<time datetime="October 14, 2020 2:56PM">
October 14, 2020 2:56PM </time>
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<div class="fs1 comment-body">
<p>Customer service is the support you offer your customers both before and after they buy and use your products or service that helps them have an easy. <a href="https://typhoon-tv.com/typhoon-tv-apk-download/" rel="nofollow ugc">https://typhoon-tv.com/typhoon-tv-apk-download/</a></p>
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<h3 class="fs2 fw6 mb0">mrvinny</h3>
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<time datetime="October 14, 2020 2:54PM">
October 14, 2020 2:54PM </time>
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<div class="fs1 comment-body">
<p>that helps them have an easy and enjoyable experience with you. Many companies also provide self-service support, so customers can find their own answers at any time day or night. <a href="https://ghd-sports.com/download-ghd-sports-apk/" rel="nofollow ugc">https://ghd-sports.com/download-ghd-sports-apk/</a></p>
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<h3 class="fs2 fw6 mb0">Laura W.</h3>
<p class="fs1 gray-lighter mt0">
<time datetime="October 3, 2020 2:32AM">
October 3, 2020 2:32AM </time>
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<div class="fs1 comment-body">
<p>I have tried and the customer service is very good. Lately, i stuck in a problem and i call them to help late at night and the customer service care boy listened to my problem calmly and instructed me a practical and easy solution. i appreciate their enthusiasm and devotion.</p>
<p><a href="https://samuelthomaslaw.com/" rel="nofollow ugc">https://samuelthomaslaw.com/</a></p>
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<h3 class="fs2 fw6 mb0">Jadzia</h3>
<p class="fs1 gray-lighter mt0">
<time datetime="September 14, 2020 1:28PM">
September 14, 2020 1:28PM </time>
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<div class="fs1 comment-body">
<p>Please I need help .<br />
I need form cms 1763 .</p>
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<div class="mt3 ml3">
<h3 class="fs2 fw6 mb0">V.V.</h3>
<p class="fs1 gray-lighter mt0">
<time datetime="September 14, 2020 2:07PM">
September 14, 2020 2:07PM </time>
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<p>Hi Jadzia, thanks for using our blog. Check out our<a href="https://faq.ssa.gov/en-us/Topic/article/KA-02713" target="_blank" rel="noopener noreferrer nofollow ugc"> Frequently Asked Questions </a>web page for details on how to terminate Medicare Part B.</p>
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<option value='https://blog.ssa.gov/2021/02/'> February 2021 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2021/01/'> January 2021 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2020/12/'> December 2020 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2020/11/'> November 2020 &nbsp;(2)</option>
<option value='https://blog.ssa.gov/2020/10/'> October 2020 &nbsp;(6)</option>
<option value='https://blog.ssa.gov/2020/09/'> September 2020 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2020/08/'> August 2020 &nbsp;(3)</option>
<option value='https://blog.ssa.gov/2020/07/'> July 2020 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2020/06/'> June 2020 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2020/05/'> May 2020 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2020/04/'> April 2020 &nbsp;(11)</option>
<option value='https://blog.ssa.gov/2020/03/'> March 2020 &nbsp;(8)</option>
<option value='https://blog.ssa.gov/2020/02/'> February 2020 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2020/01/'> January 2020 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2019/12/'> December 2019 &nbsp;(3)</option>
<option value='https://blog.ssa.gov/2019/11/'> November 2019 &nbsp;(6)</option>
<option value='https://blog.ssa.gov/2019/10/'> October 2019 &nbsp;(6)</option>
<option value='https://blog.ssa.gov/2019/09/'> September 2019 &nbsp;(6)</option>
<option value='https://blog.ssa.gov/2019/08/'> August 2019 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2019/07/'> July 2019 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2019/06/'> June 2019 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2019/05/'> May 2019 &nbsp;(8)</option>
<option value='https://blog.ssa.gov/2019/04/'> April 2019 &nbsp;(8)</option>
<option value='https://blog.ssa.gov/2019/03/'> March 2019 &nbsp;(3)</option>
<option value='https://blog.ssa.gov/2019/02/'> February 2019 &nbsp;(3)</option>
<option value='https://blog.ssa.gov/2019/01/'> January 2019 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2018/12/'> December 2018 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2018/11/'> November 2018 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2018/10/'> October 2018 &nbsp;(7)</option>
<option value='https://blog.ssa.gov/2018/09/'> September 2018 &nbsp;(6)</option>
<option value='https://blog.ssa.gov/2018/08/'> August 2018 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2018/07/'> July 2018 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2018/06/'> June 2018 &nbsp;(7)</option>
<option value='https://blog.ssa.gov/2018/05/'> May 2018 &nbsp;(6)</option>
<option value='https://blog.ssa.gov/2018/04/'> April 2018 &nbsp;(8)</option>
<option value='https://blog.ssa.gov/2018/03/'> March 2018 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2018/02/'> February 2018 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2018/01/'> January 2018 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2017/12/'> December 2017 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2017/11/'> November 2017 &nbsp;(7)</option>
<option value='https://blog.ssa.gov/2017/10/'> October 2017 &nbsp;(6)</option>
<option value='https://blog.ssa.gov/2017/09/'> September 2017 &nbsp;(6)</option>
<option value='https://blog.ssa.gov/2017/08/'> August 2017 &nbsp;(9)</option>
<option value='https://blog.ssa.gov/2017/07/'> July 2017 &nbsp;(9)</option>
<option value='https://blog.ssa.gov/2017/06/'> June 2017 &nbsp;(9)</option>
<option value='https://blog.ssa.gov/2017/05/'> May 2017 &nbsp;(10)</option>
<option value='https://blog.ssa.gov/2017/04/'> April 2017 &nbsp;(6)</option>
<option value='https://blog.ssa.gov/2017/03/'> March 2017 &nbsp;(11)</option>
<option value='https://blog.ssa.gov/2017/02/'> February 2017 &nbsp;(5)</option>
<option value='https://blog.ssa.gov/2017/01/'> January 2017 &nbsp;(8)</option>
<option value='https://blog.ssa.gov/2016/12/'> December 2016 &nbsp;(9)</option>
<option value='https://blog.ssa.gov/2016/11/'> November 2016 &nbsp;(11)</option>
<option value='https://blog.ssa.gov/2016/10/'> October 2016 &nbsp;(8)</option>
<option value='https://blog.ssa.gov/2016/09/'> September 2016 &nbsp;(11)</option>
<option value='https://blog.ssa.gov/2016/08/'> August 2016 &nbsp;(8)</option>
<option value='https://blog.ssa.gov/2016/07/'> July 2016 &nbsp;(8)</option>
<option value='https://blog.ssa.gov/2016/06/'> June 2016 &nbsp;(6)</option>
<option value='https://blog.ssa.gov/2016/05/'> May 2016 &nbsp;(11)</option>
<option value='https://blog.ssa.gov/2016/04/'> April 2016 &nbsp;(9)</option>
<option value='https://blog.ssa.gov/2016/03/'> March 2016 &nbsp;(9)</option>
<option value='https://blog.ssa.gov/2016/02/'> February 2016 &nbsp;(9)</option>
<option value='https://blog.ssa.gov/2016/01/'> January 2016 &nbsp;(6)</option>
<option value='https://blog.ssa.gov/2015/12/'> December 2015 &nbsp;(4)</option>
<option value='https://blog.ssa.gov/2015/11/'> November 2015 &nbsp;(9)</option>
<option value='https://blog.ssa.gov/2015/10/'> October 2015 &nbsp;(8)</option>
<option value='https://blog.ssa.gov/2015/09/'> September 2015 &nbsp;(8)</option>
<option value='https://blog.ssa.gov/2015/08/'> August 2015 &nbsp;(10)</option>
<option value='https://blog.ssa.gov/2015/07/'> July 2015 &nbsp;(8)</option>
<option value='https://blog.ssa.gov/2015/06/'> June 2015 &nbsp;(8)</option>
<option value='https://blog.ssa.gov/2015/05/'> May 2015 &nbsp;(6)</option>
<option value='https://blog.ssa.gov/2015/04/'> April 2015 &nbsp;(1)</option>
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