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<ssa-header class="print-dn"><noscript><header class="bg-logo white" id="banner" role="banner" style="background-color: #0b4778;"><div class="fx fx-jc-sb px2 py0 wrapper"><div class="fs2 fw4 ma0 l-fs3"><a class="fx fx-ai-c hover-yellow py3 white m-py2" href="/"><img alt="" class="svg3 m-svg5" src="/framework/images/logo.svg" height="64" width="64"> <span class="pl1 m-pl2">Social Security</span></a></div><nav class="fs1 fx print-dn"><a class="fx fx-ai-c hover-yellow px2 white" href="https://search.ssa.gov/search?affiliate=ssa" id="ssa-search" title="Search" target="_blank"><svg class="svg1" focusable="false" viewbox="0 0 24 24"><path d="M14.182.0q-1.994.0-3.814.78t-3.132 2.092-2.092 3.132-.78 3.814q0 1.713.558 3.281t1.59 2.847l-6.196 6.187q-.315.315-.315.776.0.469.311.78t.78.311q.46.0.776-.315l6.187-6.196q1.278 1.031 2.847 1.59t3.281.558q1.994.0 3.814-.78t3.132-2.092 2.092-3.132.78-3.814-.78-3.814-2.092-3.132-3.132-2.092-3.814-.78zm0 2.182q1.551.0 2.966.605t2.438 1.628 1.628 2.438.605 2.966-.605 2.966-1.628 2.438-2.438 1.628-2.966.605-2.966-.605-2.438-1.628-1.628-2.438-.605-2.966.605-2.966 1.628-2.438 2.438-1.628 2.966-.605z" vector-effect="non-scaling-stroke"></path></svg> <span class="dn m-dib m-pl1">Search</span> </a><a class="fx fx-ai-c hover-yellow px2 white" href="/menu" id="ssa-menu" title="Menu"><svg class="svg1" focusable="false" viewbox="0 0 24 24"><path d="M3 5h18q.414.0.707.293T22 6t-.293.707T21 7H3q-.414.0-.707-.293T2 6t.293-.707T3 5zm0 12h18q.414.0.707.293T22 18t-.293.707T21 19H3q-.414.0-.707-.293T2 18t.293-.707T3 17zm0-6h18q.414.0.707.293T22 12t-.293.707T21 13H3q-.414.0-.707-.293T2 12t.293-.707T3 11z" vector-effect="non-scaling-stroke"></path></svg> <span class="dn m-dib m-pl1">Menu</span> </a><a class="fx fx-ai-c hover-yellow px2 white" hreflang="es" href="/es" id="ssa-languages" title="Español"><svg class="svg1" focusable="false" viewbox="0 0 14 16"><path fill-rule="evenodd" d="M7 1C3.14 1 0 4.14.0 8s3.14 7 7 7c.48.0.94-.05 1.38-.14-.17-.08-.2-.73-.02-1.09.19-.41.81-1.45.2-1.8-.61-.35-.44-.5-.81-.91-.37-.41-.22-.47-.25-.58-.08-.34.36-.89.39-.94.02-.06.02-.27.0-.33.0-.08-.27-.22-.34-.23-.06.0-.11.11-.2.13-.09.02-.5-.25-.59-.33-.09-.08-.14-.23-.27-.34-.13-.13-.14-.03-.33-.11s-.8-.31-1.28-.48c-.48-.19-.52-.47-.52-.66-.02-.2-.3-.47-.42-.67-.14-.2-.16-.47-.2-.41-.04.06.25.78.2.81-.05.02-.16-.2-.3-.38-.14-.19.14-.09-.3-.95s.14-1.3.17-1.75c.03-.45.38.17.19-.13-.19-.3.0-.89-.14-1.11-.13-.22-.88.25-.88.25.02-.22.69-.58 1.16-.92.47-.34.78-.06 1.16.05.39.13.41.09.28-.05-.13-.13.06-.17.36-.13.28.05.38.41.83.36.47-.03.05.09.11.22s-.06.11-.38.3c-.3.2.02.22.55.61s.38-.25.31-.55c-.07-.3.39-.06.39-.06.33.22.27.02.5.08.23.06.91.64.91.64-.83.44-.31.48-.17.59.14.11-.28.3-.28.3-.17-.17-.19.02-.3.08-.11.06-.02.22-.02.22-.56.09-.44.69-.42.83.0.14-.38.36-.47.58-.09.2.25.64.06.66-.19.03-.34-.66-1.31-.41-.3.08-.94.41-.59 1.08.36.69.92-.19 1.11-.09.19.1-.06.53-.02.55.04.02.53.02.56.61.03.59.77.53.92.55.17.0.7-.44.77-.45.06-.03.38-.28 1.03.09.66.36.98.31 1.2.47.22.16.08.47.28.58.2.11 1.06-.03 1.28.31.22.34-.88 2.09-1.22 2.28-.34.19-.48.64-.84.92s-.81.64-1.27.91c-.41.23-.47.66-.66.8 3.14-.7 5.48-3.5 5.48-6.84.0-3.86-3.14-7-7-7L7 1zm1.64 6.56c-.09.03-.28.22-.78-.08-.48-.3-.81-.23-.86-.28.0.0-.05-.11.17-.14.44-.05.98.41 1.11.41.13.0.19-.13.41-.05.22.08.05.13-.05.14zM6.34 1.7c-.05-.03.03-.08.09-.14.03-.03.02-.11.05-.14.11-.11.61-.25.52.03-.11.27-.58.3-.66.25zm1.23.89c-.19-.02-.58-.05-.52-.14.3-.28-.09-.38-.34-.38-.25-.02-.34-.16-.22-.19.12-.03.61.02.7.08.08.06.52.25.55.38.02.13.0.25-.17.25zm1.47-.05c-.14.09-.83-.41-.95-.52-.56-.48-.89-.31-1-.41-.11-.1-.08-.19.11-.34.19-.15.69.06 1 .09.3.03.66.27.66.55.02.25.33.5.19.63h-.01z" vector-effect="non-scaling-stroke"></path></svg> <span class="dn m-dib m-pl1">Español</span> </a><a class="fx fx-ai-c hover-yellow px2 white" href="https://secure.ssa.gov/RIL/SiView.action" id="ssa-signin" title="Sign in" target="_blank"><svg class="svg1" focusable="false" viewbox="0 0 24 24"><path d="M12 17.016q-.797.0-1.406-.61t-.61-1.405.61-1.405 1.406-.61 1.406.61.61 1.406-.61 1.407-1.406.61zm6 3V9.986H6v10.03h12zm-6-17.11q-1.266.0-2.18.914T8.906 6H9v2.016h6.094V6q0-1.266-.914-2.18T12 2.906zm6 5.11q.797.0 1.406.586t.61 1.383v10.03q0 .798-.61 1.384T18 21.984H6q-.797.0-1.406-.586t-.61-1.384V9.986q0-.798.61-1.384T6 8.016h.984V6q0-2.063 1.477-3.54T12 .985t3.54 1.477T17.015 6v2.016H18z" vector-effect="non-scaling-stroke"></path></svg> <span class="dn m-dib m-pl1">Sign in</span></a></nav></div></header></noscript></ssa-header><script src="https://www.ssa.gov/legacy/components/dist/ssa-header.js"></script>
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<h2 class="fw4 ma0">Technical Support</h2>
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<ol>
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<li><a href="https://www.ssa.gov">SSA Home</a></li>
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<li><a href="index.html">Data Exchange</a></li>
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<li aria-current="page">Security Information</li>
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</article><!--END FIRST COLUMN-->
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<!-- FIRST COLUMN -->
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<article class="cell w-100 m-w-20">
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<p class="js-toggle navigation_class"><a href="index.html">Data Exchange Overview</a></p>
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<div class="js-toggle">
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<a class="js-toggle-link navigation_class" href="#!">About Data Exchange</a>
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<section class="js-toggle-content">
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<p><a href="agreement_types.html">Agreement Types</a></p>
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<p><a href="stateagreements.html">State Agreements</a></p>
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<p><a href="community_of_excellence/">State Data Exchange Community of Excellence</a></p>
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</section>
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</div>
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<p class="js-toggle navigation_class"><a href="privacyinfo.html">Privacy Information</a></p>
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<p class="js-toggle navigation_class"><a href="security.html">Security Information</a></p>
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<p class="js-toggle navigation_class"><a href="applications.html">Data Exchange Applications</a></p>
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<p class="js-toggle navigation_class"><a href="https://www.ssa.gov/onlineservices/">Online Services</a></p>
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<p class="js-toggle navigation_class"><a href="definitions.html">Glossary</a></p>
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<p class="js-toggle navigation_class"><a href="support.html">Technical Support</a></p>
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<p class="js-toggle navigation_class"><a href="request_dx.html">How To Request A Data Exchange</a></p>
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<p class="js-toggle navigation_class"><a href="request_dmf.html">Requesting SSA’s Death Information</a></p>
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<div class="js-toggle">
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<a class="js-toggle-link navigation_class" href="#!">Consent Based Social Security Number Verification</a>
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<section class="js-toggle-content">
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<p><a href="https://www.ssa.gov/cbsv/">Consent Based Social Security Number Verification</a></p>
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<p><a href="eCBSV/">New electronic Consent Based Social Security Number Verification</a></p>
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</section>
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</article><!-- END FIRST COLUMN-->
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<!--SECOND COLUMN-->
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<article class="cell w-100 m-w-80">
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<h3>Support Manuals</h3>
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<ul>
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<li>EDR – <a href="documents/edr_csm.doc">Electronic Death Registration Customer Support Manual</a></li>
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<li>SVES and SOLQ – <a href="documents/sves_solq_manual.pdf">State Verification and Exchange and State Online Query Manual</a></li>
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<li>BENDEX – <a href="documents/BENDEXMANUAL2022.pdf">Beneficiary and Earnings Data Exchange Handbook</a></li>
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<li>SOLQ-I – <a href="documents/STATE SOLQ-I CSM v 1.7.doc">State OnLine Query Internet</a></li>
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<li>SCHIP-I – <a href="documents/SCHIP-I CSM v1.1_0.doc">State Children's Health Insurance Program</a></li>
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</ul>
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<h3>Tutorials</h3>
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<ul>
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<li><a href="documents/Applying a Digital Signature_Internal Partner.pdf">Data Exchange – Internal Components Applying a Digital Signature to a PDF</a></li>
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<li><a href="documents/Applying Digital Signature_External Partners.pdf">Data Exchange – External Partners Applying a Digital Signature to a PDF</a></li>
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</ul>
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<h3>Record Layouts</h3>
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<ul>
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<li>BEER – <a href="documents/BEER record.pdf">Beneficiary Earnings Exchange Record</a> </li>
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<li>BENDEX – <a href="documents/BENDEXMANUAL2022.pdf">Beneficiary & Earnings Data Exchange</a> </li>
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||
<li>DMF – <a href="documents/DMF_DataElementDescriptions.pdf">Death Master File</a></li>
|
||
<li>LIS – <a href="documents/LIS record.pdf">Low-Income Subsidy</a></li>
|
||
<li><a href="documents/Medicare 1144 Outreach record.pdf">Medicare 1144 Outreach</a></li>
|
||
<li>PUPS – <a href="documents/PUPS record.pdf">Prisoner Update Processing</a></li>
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||
<li>SDX – <a href="documents/SDX record.pdf">State Data Exchange</a></li>
|
||
<li>SOLQ/SOLQ-I –<a href="documents/SOLQ-SOLQI record.pdf"> State On-Line Query / State On-Line Query Internet</a></li>
|
||
<li>SVES –<a href="documents/SVES record_July_2017.pdf"> State Verification Exchange System</a></li>
|
||
</ul>
|
||
<h3>We Are Here To Help</h3>
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<p>Experiencing <a href="mailto:ORDP.Data.Exchange@ssa.gov">technical problems with this site</a>? Please let us know! Note that you will not receive a reply message.</p>
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