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<h1 class="m-fs4 fw7 mt2 mb2 headline">Replacement or Corrected Social Security Cards during the COVID-19 Pandemic</h1>
<p class="fs1 mb2 gray-lighter bc-gray metabox">March 23, 2021 •
By <a href="https://blog.ssa.gov/author/9320ca13decdbc87d1e58377212451bf0c730d94/" title="Posts by Darlynda Bogle, Assistant Deputy Commissioner" class="author url fn" rel="author">Darlynda Bogle, Assistant Deputy Commissioner</a> </p>
<span class="bsf-rt-reading-time fs1">
Reading Time: 2 Minutes </span>
<p class="fs1 bb bc-gray pb3"><strong><em>Last Updated:&nbsp;February 21, 2023</em></strong></p>
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<p><img fetchpriority="high" decoding="async" class="size-medium wp-image-3189 alignleft" src="https://blog.ssa.gov/wp-content/uploads/2018/04/1-Million-Replacement-Cards-2-300x210.jpg" alt="A hand holding a Social Security Card" width="300" height="210" srcset="https://blog.ssa.gov/wp-content/uploads/2018/04/1-Million-Replacement-Cards-2-300x210.jpg 300w, https://blog.ssa.gov/wp-content/uploads/2018/04/1-Million-Replacement-Cards-2.jpg 500w" sizes="(max-width: 300px) 100vw, 300px" />Social Security offices are currently open only for in-person appointments for limited, critical situations, depending upon local office conditions. However, you can continue to apply for a replacement Social Security card online and by mail.</p>
<p>Before requesting a replacement card, please remember that you might not need the physical card. Most of the time, simply knowing your Social Security number is enough.</p>
<p>If you have a critical situation that requires you to have a physical card and you cannot apply by mail or online, you should call your <a href="https://secure.ssa.gov/ICON/main.jsp">local Social Security office</a>. Please visit our <a href="https://www.ssa.gov/">website</a> for more information.</p>
<p><u>Applying Online</u></p>
<p>If you dont need any changes to your Social Security Number record (such as a name or date of birth change), applying for a replacement card online is your most convenient option. You dont need to mail proof or visit an office.</p>
<p>You can use our online application if you are an adult, have a State-issued drivers license or non-driver identification card, and live in the District of Columbia or one of the 45 States that verifies State-issued documents for us. All you need to do is create a <em>my </em>Social Security account to access and complete <a href="https://www.ssa.gov/myaccount/replacement-card.html">the online application</a>.</p>
<p>If you live in one of the five States that do not participate—Minnesota, Nevada, New Hampshire, Oklahoma, and West Virginia—know that we are working hard to bring this service to you as soon as possible.</p>
<p><u>Applying by Mail</u></p>
<p>We require proof of your identity with <a href="https://www.ssa.gov/forms/ss-5.pdf">your replacement card application</a>, usually a State-issued drivers license or non-driver identification card, or U.S. passport. We call these documents “primary” identity proofs. We understand mailing primary identity proofs with your replacement card application can be challenging. To help, we are temporarily expanding our policy to accept alternative identity documents—or what we call “secondary proofs”—when you cannot mail primary proof.</p>
<p>Acceptable secondary proofs include, but are not limited to:</p>
<ul>
<li>Employee identification card.</li>
<li>School identification card.</li>
<li>Health insurance card (not a Medicare card).</li>
<li>U.S. military identification card.</li>
</ul>
<p>These proofs must be current (not expired), show your name and identifying information (such as your date of birth or age), and be an original or a certified copy.</p>
<p>If you need to change your name, when you mail <a href="https://www.ssa.gov/forms/ss-5.pdf">your replacement card application</a>, you will need to submit proof of identity plus proof of the name change. The proof of identity can be primary or secondary proof. Proof of the name change could be a marriage certificate, divorce decree, Certificate of Naturalization showing the new name, or a court order approving the name change.</p>
<p>You may be able to submit one document to serve as <a href="https://secure.ssa.gov/apps10/poms.nsf/lnx/0110212055">proof of your name change and identity</a>. For example, you may submit a marriage certificate as proof of name change and identity if the certificate shows the marriage occurred within the prior two years and:</p>
<ul>
<li>Includes your prior name.</li>
<li>Includes your age, birth date or parents names.</li>
<li>This information matches your Social Security Number record.</li>
</ul>
<p>We will return any documents you send us.</p>
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<hr class="mb2 after-content"><p class="fs1 gray-lighter"><strong>Tags:</strong> <a href="https://blog.ssa.gov/tag/covid-19/" aria-label='COVID-19 Tag' rel="tag">COVID-19</a>, <a href="https://blog.ssa.gov/tag/social-security-card/" aria-label='Social Security card Tag' rel="tag">Social Security card</a></p> <a class="btn px3" href="#comments-anchor">See Comments</a>
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<h2 class="fs2 fw6 mb0 mt4">About the Author</h2>
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<img data-del="avatar" alt="Darlynda Bogle, Assistant Deputy Commissioner" src='https://blog.ssa.gov/wp-content/uploads/2019/02/darlynda-bogle-headshot-300x300-1-125x125.jpg' class='avatar pp-user-avatar avatar-60 photo mt0 br-100' height='60' width='60'/> <div class="ml3 mt3">
<h3 class="fs2 fw6 mb0"><a href="https://blog.ssa.gov/author/9320ca13decdbc87d1e58377212451bf0c730d94/" title="Posts by Darlynda Bogle, Assistant Deputy Commissioner" class="author url fn" rel="author">Darlynda Bogle, Assistant Deputy Commissioner</a></h3>
<p class="fs1 gray-lighter mt0">Darlynda Bogle, Assistant Deputy Commissioner</p>
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<h3 class="fs2 fw6 mb0">Darrin J.</h3>
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<time datetime="September 18, 2021 2:19PM">
September 18, 2021 2:19PM </time>
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<p>If I mail my Id with my documents will it be mailed back</p>
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<h3 class="fs2 fw6 mb0">V.V.</h3>
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<time datetime="September 21, 2021 8:12AM">
September 21, 2021 8:12AM </time>
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<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Hi Darrin, thanks for using our blog.&nbsp;</span><span style="font-family: Arial, sans-serif; font-size: 12pt;">Our&nbsp;</span><a style="font-family: Arial, sans-serif; font-size: 12pt;" href="https://www.ssa.gov/coronavirus/" target="_blank" rel="noopener"><span style="color: blue;">Social Security and Coronavirus</span></a><span style="font-family: Arial, sans-serif; font-size: 12pt;">&nbsp;web page, under &ldquo;Social Security Numbers and Cards&rdquo; heading, provides details on the documents you need to mail in with your Social Security card application to get a replacement card. We temporarily expanded our policy to accept secondary identity documents.</span></p>
<p class="MsoNormal" style="background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">&nbsp;</p>
<p><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">All submitted documents must be either originals or certified copies by the issuing agency. We cannot accept photocopies or notarized copies of documents. All documents will be returned to you. We hope this helps!</span></span></p>
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<h3 class="fs2 fw6 mb0">Nicole C.</h3>
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<time datetime="September 18, 2021 10:21AM">
September 18, 2021 10:21AM </time>
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<p>Hi &#8211; I was married in October of 2020. Been waiting to see if SS office would reopen so I could go in-person to change my name. Tired of waiting. Going to mail in. </p>
<p>Is it correct that to get a name change I can mail in:<br />
Application for a corrected card,<br />
Health insurance card (has name and D.O.B)<br />
certified copy of marriage license. </p>
<p>For obvious reasons, I&#8217;m hesitant to throw these things in the mail, even when tracked. Is there anything else you would need?</p>
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<h3 class="fs2 fw6 mb0">V.V.</h3>
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<time datetime="September 21, 2021 8:07AM">
September 21, 2021 8:07AM </time>
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<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Hi Nicole, thanks for using our blog. You may want to c<span style="color: #333333; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">ontact your&nbsp;</span><span style="color: black; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><a href="https://secure.ssa.gov/ICON/main.jsp"><span style="color: #1155cc;">local Social Security office</span></a></span><span style="color: #333333; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">&nbsp;or your&nbsp;</span><span style="color: black; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><a href="https://www.ssa.gov/cardcenters/cardcenterinfo.html"><span style="color: #1155cc;">local Social Security Card Center</span></a></span><span style="color: #333333; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"> to find out your options for submitting the required documentation. We hope this helps!</span></span></p>
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<h3 class="fs2 fw6 mb0">Charlotte</h3>
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<time datetime="September 17, 2021 8:45PM">
September 17, 2021 8:45PM </time>
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<p>I mailed in my application for new social security card after my marriage (name change) along with supporting documents. It&#8217;s been almost 5 weeks, when can I expect to get my new card?</p>
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<h3 class="fs2 fw6 mb0">P.H.</h3>
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<time datetime="September 20, 2021 12:34PM">
September 20, 2021 12:34PM </time>
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<p class="MsoNormal"><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">Hi Charlotte, thanks for using our blog. Typically, after we receive the application and verify the documents, you can expect to receive the card in the mail within 10 &ndash; 14 business days.&nbsp; For status of your card application and documents, call your local Social Security office. Please look for the general inquiry telephone number at the <a href="https://secure.ssa.gov/ICON/main.jsp">Social Security Office Locator</a>.&nbsp; The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.</span></p>
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<h3 class="fs2 fw6 mb0">Bruce N.</h3>
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<time datetime="September 17, 2021 5:04PM">
September 17, 2021 5:04PM </time>
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<p>Hi, long story short. Born in Chicago 1959 moved to Sweden 4 years old. Now after 48 years retired and moving back to the US. Lost my birth certificate along the way. Now living in Florida. Sent all the paperwork needed to Chicago. How long do I need to wait for my birth certificate so I can get my Social security card. Kind regards. Bruce</p>
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<h3 class="fs2 fw6 mb0">V.V.</h3>
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<time datetime="September 21, 2021 8:04AM">
September 21, 2021 8:04AM </time>
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<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Hi Bruce, thank you for using our blog. Please contact the agency that is processing your request for a birth certificate. In the meantime, c</span><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">heck out our <a href="https://www.ssa.gov/ssnumber/">Social Security Number and Card</a> web page for details on how to get a new, replacement or corrected Social Security card. If you click on Step 1, you can learn what documents you will need. All submitted documents must be either originals or certified copies by the issuing agency. We cannot accept photocopies or notarized copies of documents. All documents will be returned to you. We hope this helps!</span></span></p>
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<h3 class="fs2 fw6 mb0">Shaye</h3>
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<time datetime="September 17, 2021 12:49AM">
September 17, 2021 12:49AM </time>
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<p>Hi, I changed my name back in 1997 which meant I got a new replacement Soc Sec card with my new name. I am migrating to another country and am being required to present proof that I changed my name. I did not need a court order at the time (pre 9/11), I presented the SSA with a notarized form and was given a new card with my new name. How can I access my records with the SSA to show that I changed my name with your agency so that I can forward it to the requesting department for my migration case?</p>
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<h3 class="fs2 fw6 mb0">V.V.</h3>
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<time datetime="September 21, 2021 7:35AM">
September 21, 2021 7:35AM </time>
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<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Hi Shaye, thank you for using our blog to ask your question. It sounds like you need to request a replacement Social Security card.&nbsp;<span style="color: black;">Check out our&nbsp;<a title="How to Apply for a Replacement Card FAQ" href="https://faq.ssa.gov/en-us/Topic/article/KA-02017" target="_blank" rel="noopener nofollow ugc"><span style="color: blue;">Frequently Asked Questions</span></a>&nbsp;web page on how to apply for a replacement Social Security card. All submitted documents must be either originals or certified copies by the issuing agency. We cannot accept photocopies or notarized copies of documents.</span></span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; "><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif; color: black;">If you&#8217;re unable to apply for a replacement card online, check out our <a href="https://www.ssa.gov/coronavirus/" target="_blank" rel="noopener nofollow ugc"><span style="color: blue;">Social Security and Coronavirus</span></a> web page, under &ldquo;Social Security Numbers and Cards&rdquo; heading, for details on the documents you need to mail in with your Social Security card application to get a replacement card. We temporarily expanded our policy to accept secondary identity documents.</span></p>
<p class="MsoNormal"><span style="font-size: 12pt; font-family: Arial, sans-serif; color: #333333; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Contact your&nbsp;</span><span style="font-size: 10.5pt; font-family: Arial, sans-serif; color: black; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><a href="https://secure.ssa.gov/ICON/main.jsp" rel="nofollow ugc"><span style="font-size: 12.0pt; color: #1155cc;">local Social Security office</span></a></span><span style="font-size: 12pt; font-family: Arial, sans-serif; color: #333333; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">&nbsp;or your&nbsp;</span><span style="font-size: 10.5pt; font-family: Arial, sans-serif; color: black; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><a href="https://www.ssa.gov/cardcenters/cardcenterinfo.html" rel="nofollow ugc"><span style="font-size: 12.0pt; color: #1155cc;">local Social Security Card Center</span></a></span><span style="font-size: 12pt; font-family: Arial, sans-serif; color: #333333; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">&nbsp;to find out your submission options. We hope this helps!</span></p>
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<h3 class="fs2 fw6 mb0">Rachel H.</h3>
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<time datetime="September 16, 2021 6:06PM">
September 16, 2021 6:06PM </time>
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<p>So am I supposed to send my actual drivers license? A copy of it wont do? I am trying to get a replacement social security card. The actual offices are closed &amp; I cant get an answer, what if it gets lost in the mail? Then I am out my birth certificate (which I sent) AND drivers license, while still not having a actual security card…..</p>
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<h3 class="fs2 fw6 mb0">P.H.</h3>
<p class="fs1 gray-lighter mt0">
<time datetime="September 17, 2021 11:10AM">
September 17, 2021 11:10AM </time>
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<p>Hi Rachel. Thank you for using our blog. Good news! You may be able to apply for a <a href="https://www.ssa.gov/myaccount/replacement-card.html" target="_blank" rel="noopener nofollow ugc">replacement Social Security card online</a>. Check out our <a href="https://faq.ssa.gov/en-us/Topic/article/KA-02017" target="_blank" rel="noopener nofollow ugc">Frequently Asked Questions</a> web page to learn how.</p>
<p>If you are unable or would rather not apply online, check out our <a href="https://www.ssa.gov/coronavirus/" target="_blank" rel="noopener nofollow ugc">Social Security and Coronavirus </a>web page, under “Social Security Numbers and Cards” heading, which provides details on the documents you need to mail in with your Social Security card application to get a replacement card. We have temporarily expanded our policy to accept secondary identity documents. All submitted documents must be either originals or certified copies by the issuing agency. We cannot accept photocopies or notarized copies of documents.</p>
<p>If you need further assistance, you can call your local Social Security office. Please look for the general inquiry telephone number at the <a href="https://secure.ssa.gov/ICON/main.jsp" target="_blank" rel="noopener nofollow ugc">Social Security Office Locator</a>. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.</p>
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<h3 class="fs2 fw6 mb0">John S.</h3>
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<time datetime="September 18, 2021 10:17AM">
September 18, 2021 10:17AM </time>
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<p>Dont mail your drivers license. There is a list of secondary and 3rd choice documents you can send as identification. I had to get a certified medical record in lieu of my license. If my health insurance card showed my DOB I would have sent that. And your birth certificate is only needed if youre not a US citizen. Its not proof of identity. I was very rudely informed prior to mailing, that it was of no use to them.</p>
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<h3 class="fs2 fw6 mb0">Mustafe H.</h3>
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<time datetime="September 16, 2021 1:30PM">
September 16, 2021 1:30PM </time>
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<p>Hi.<br />
I submitted my application for Card replacement on Aug 12th with My passport.<br />
I received the card on 19th of August, But I didn&#8217;t receive my passport up to date.<br />
So I just wanted to know why i didn&#8217;t receive my passport.</p>
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<h3 class="fs2 fw6 mb0">P.H.</h3>
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<time datetime="September 17, 2021 8:28AM">
September 17, 2021 8:28AM </time>
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<p class="MsoNormal"><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">Hi Mustafe, thanks for using our blog. &nbsp;Please call your local Social Security office for status on your documents.&nbsp; Look for the general inquiry number at the <a href="https://secure.ssa.gov/ICON/main.jsp"><span style="color: #2271b1; background: #F6F7F7;">Social Security Office Locator</span></a>.&nbsp; &nbsp;The number may appear under &ldquo;Show Additional Office Information&rdquo;.&nbsp; Please be aware that our call wait times are longer than normal.&nbsp;</span></p>
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<h3 class="fs2 fw6 mb0">John S.</h3>
<p class="fs1 gray-lighter mt0">
<time datetime="September 18, 2021 10:14AM">
September 18, 2021 10:14AM </time>
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<p>The passport office is different. Social security administration does not update your passport… now that your ss is updated, you can go to the your local dmv to update your drivers license and contact the passport office to update your passport</p>
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<h3 class="fs2 fw6 mb0">Dana</h3>
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<time datetime="September 15, 2021 4:55PM">
September 15, 2021 4:55PM </time>
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<p>Hi. I sent in all the documents for myself and my two children for replacement Social Security cards I got the passports birth certificates and my drivers license back but I did not get Social Security cards theres no other correspondence should I be expecting the cards to be coming in the next few days</p>
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<h3 class="fs2 fw6 mb0">P.H.</h3>
<p class="fs1 gray-lighter mt0">
<time datetime="September 16, 2021 9:24AM">
September 16, 2021 9:24AM </time>
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<p class="MsoNormal"><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">Hi Dana, thanks for using our blog. <span style="color: #2c3338;">The Social Security card will be mailed separately. Typically, after we receive the application and verify the documents, you can expect to receive the card within 10 &ndash; 14 business days. If you would like to find out the status of your card, please call your local Social Security office. Look for the general inquiry telephone number at the&nbsp;<a href="https://secure.ssa.gov/ICON/main.jsp"><span style="color: #2271b1;">Social Security Office Locator</span></a>. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.</span></span></p>
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<h3 class="fs2 fw6 mb0">Monic</h3>
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<time datetime="September 15, 2021 12:56PM">
September 15, 2021 12:56PM </time>
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<p>I am trying to get a replacement card for my son who is trying to get his drivers permit. I have called the 1800 # to speak with a rep to make an appt. He only has a certain amount of time to complete this task before I have to pay for schooling again. The phone hangs up after 15-25 minutes of waiting to speak with a rep.</p>
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<h3 class="fs2 fw6 mb0">P.H.</h3>
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<time datetime="September 15, 2021 1:47PM">
September 15, 2021 1:47PM </time>
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<p class="MsoNormal"><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">Hi Monic. Thanks for using our blog. To get a replacement card for your son, you will need to complete and mail an application with proof of identity for yourself and your son. The good news is that we have temporarily expanded our policy to accept secondary identity documents. For more information please visit: <span style="color: #2c3338;"><a href="https://www.ssa.gov/ssnumber/ss5doc.htm" target="_blank" rel="noopener"><span style="color: #2271b1;">Learn what documents you will need to get a Social Security Card&nbsp;</span></a>. </span>Check out our <span style="color: #2c3338;"><a href="https://faq.ssa.gov/en-us/Topic/article/KA-02723" target="_blank" rel="noopener"><span style="color: #2271b1;">Frequently Asked Questions</span></a> web page for the application and your local Social Security Office address.&nbsp; We hope this helps!</span></span></p>
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September 13, 2021 5:35PM </time>
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<p>Hello<br />
Im sending my orginal passport to social security office to get new number card im new immigrants to usa and the ssa employee told me to do that and when calling the office after 3 weeks the employee told me i don&#8217;t need to send my passport how i can return my passport ? Where is it ?</p>
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September 14, 2021 7:37AM </time>
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<p><span style="color: #000000;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Hi Akif, thanks for using our blog. Please contact your local Social Security office. Look for the general inquiry telephone number at the&nbsp;<span style="color: #0000ff;"><a style="color: #0000ff;" href="https://secure.ssa.gov/ICON/main.jsp">Social Security Office Locator</a></span>. The number may appear under Show Additional Office Information. &nbsp;Please be aware that our call wait times are longer than normal. </span><span style="font-size: 11.5pt; font-family: 'Helvetica Neue';"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">We hope this information helps.</span></span></span></p>
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