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nist-gov/www.nist.gov/baldrige/2019-2020-baldrige-graphics
Scott Williams 4063bef310 Initital commit.
2025-03-05 18:59:57 +00:00

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<a href="/baldrige/how-baldrige-works" data-drupal-link-system-path="">How Baldrige Works</a>
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<a href="/baldrige/how-baldrige-works/baldrige-community/baldrige-foundation" data-drupal-link-system-path="">Baldrige Foundation</a>
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<a href="/baldrige/how-baldrige-works/baldrige-community/state-local-baldrige-based-programs" data-drupal-link-system-path="">State &amp; Local Baldrige-Based Programs</a>
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<a href="/baldrige/how-baldrige-works/baldrige-community/baldrige-ambassadors" data-drupal-link-system-path="">Baldrige Ambassadors</a>
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<a href="/baldrige/how-baldrige-works/baldrige-community/communities-excellence-2026" data-drupal-link-system-path="">Communities of Excellence 2026</a>
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<a href="/baldrige/how-baldrige-works/newsmedia-room/researchers" data-drupal-link-system-path="">Researchers</a>
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<a href="/baldrige/self-assessing" data-drupal-link-system-path="">Self-Assessing</a>
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<a href="/baldrige/self-assessing/getting-started" data-drupal-link-system-path="">Getting Started</a>
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<a href="/baldrige/self-assessing/baldrige-key-terms" data-drupal-link-system-path="">Baldrige Key Terms</a>
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<a href="/baldrige/self-assessing/improvement-tools/foundations-successful-business" title="Foundations for a Successful Business" data-drupal-link-system-path="">Foundations for a Successful Business</a>
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<a href="/baldrige/self-assessing/improvement-tools/are-we-making-progress" data-drupal-link-system-path="">Are We Making Progress?</a>
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<a href="/baldrige/self-assessing/improvement-tools/are-we-making-progress-leaders" data-drupal-link-system-path="">Are We Making Progress as Leaders?</a>
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<a href="/baldrige/self-assessing/improvement-tools/easyinsight-take-first-step-toward-baldrige-self" data-drupal-link-system-path="">easyInsight: Take a First Step Toward a Baldrige Self-Assessment</a>
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<a href="/baldrige/self-assessing/improvement-tools/are-you-role-model-leader" data-drupal-link-system-path="">Are You a Role-Model Leader?</a>
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<a href="/baldrige/self-assessing/improvement-tools/integrating-baldrige-other-tools" data-drupal-link-system-path="">Integrating Baldrige with Other Tools</a>
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<a href="/baldrige/self-assessing/baldrige-sector" data-drupal-link-system-path="">Baldrige by Sector</a>
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<a href="/baldrige/self-assessing/baldrige-sector/manufacturing" data-drupal-link-system-path="">Manufacturing</a>
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<a href="/baldrige/self-assessing/baldrige-sector/manufacturing/are-you-ready-address-your-business-challenges" data-drupal-link-system-path="">Are You Ready to Address Your Business Challenges and Get National Recognition?</a>
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<a href="/baldrige/self-assessing/baldrige-sector/service" data-drupal-link-system-path="">Service</a>
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<a href="/baldrige/self-assessing/baldrige-sector/small-business" data-drupal-link-system-path="">Small Business</a>
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<a href="/baldrige/self-assessing/baldrige-sector/education" data-drupal-link-system-path="">Education</a>
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<a href="/baldrige/self-assessing/baldrige-sector/health-care" data-drupal-link-system-path="">Health Care</a>
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<a href="/baldrige/self-assessing/baldrige-sector/nonprofitgovernment" data-drupal-link-system-path="">Nonprofit/Government</a>
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<a href="/baldrige/products-services" data-drupal-link-system-path="">Products &amp; Services</a>
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<a href="/baldrige/products-services/baldrige-cybersecurity-initiative" data-drupal-link-system-path="">Baldrige Cybersecurity Initiative</a>
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<a href="/baldrige/products-services/baldrige-excellence-framework" data-drupal-link-system-path="">Baldrige Excellence Framework</a>
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<a href="/baldrige/products-services/baldrige-excellence-builder" data-drupal-link-system-path="">Baldrige Excellence Builder</a>
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<a href="/baldrige/products-services/baldrige-executive-fellows-program" data-drupal-link-system-path="">Baldrige Executive Fellows Program</a>
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<a href="/baldrige/products-services/become-baldrige-examiner" data-drupal-link-system-path="">Become a Baldrige Examiner</a>
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<a href="/baldrige/become-baldrige-examiner-welcome" data-drupal-link-system-path="">Director Message</a>
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<a href="/baldrige/products-services/become-baldrige-examiner/examiner-role" data-drupal-link-system-path="">Examiner Role</a>
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<a href="/baldrige/baldrige-examiner-code-ethical-conduct" data-drupal-link-system-path="">Code of Ethical Conduct</a>
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<a href="/baldrige/baldrige-examiner-qualifications" data-drupal-link-system-path="">Qualifications</a>
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<a href="/baldrige/products-services/become-baldrige-examiner/apply" data-drupal-link-system-path="">Apply</a>
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<a href="/baldrige/testimonials-why-serve" data-drupal-link-system-path="">Testimonials</a>
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<a href="/baldrige/products-services/baldrige-examiner-training-experience" data-drupal-link-system-path="">Baldrige Examiner Training Experience</a>
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<a href="/baldrige/publications" data-drupal-link-system-path="">Publications</a>
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<a href="/baldrige/publications/baldrige-excellence-framework" data-drupal-link-system-path="">Baldrige Excellence Framework</a>
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<a href="/baldrige/publications/baldrige-excellence-framework/businessnonprofit" data-drupal-link-system-path="">Business/Nonprofit</a>
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<a href="/baldrige/publications/baldrige-excellence-framework/education" data-drupal-link-system-path="">Education</a>
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<a href="/baldrige/publications/baldrige-excellence-framework/baldrige-excellence-framework-graphics" data-drupal-link-system-path="">Baldrige Excellence Framework Graphics</a>
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<a href="/blogs/blogrige" data-drupal-link-system-path="">Blogrige</a>
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<a href="/blogs/blogrige/2024s-ceo-challenge-implement-systems-perspective-accelerating-speed-trust" data-drupal-link-system-path="">Insights on the Road to Performance Excellence</a>
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<a href="/baldrige/conferences" data-drupal-link-system-path="">Conferences</a>
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<a href="/baldrige/qe" data-drupal-link-system-path="">Quest for Excellence Conference</a>
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<a href="https://www.baldrigeconference.org" data-drupal-link-system-path="">Baldrige Fall Conference</a>
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<a href="/baldrige/conferences/baldrige-exhibit-schedule" data-drupal-link-system-path="">Baldrige Exhibit Schedule</a>
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<a href="/baldrige/award-recipients" data-drupal-link-system-path="">Award Recipients</a>
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<a href="/news-events/news/2024/10/nist-announces-2024-baldrige-awards-performance-excellence" data-drupal-link-system-path="">Current Baldrige Recipients</a>
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<a href="/news-events/news/2024/10/nist-announces-2024-baldrige-awards-performance-excellence/baldrige-best" data-drupal-link-system-path="">Baldrige Best Practice Spotlight</a>
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<a href="/baldrige/award-recipients/name-trademark-guidelines" data-drupal-link-system-path="">Name &amp; Trademark Guidelines</a>
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<li class="usa-sidenav__item usa-sidenav__item--parent">
<a href="/baldrige/baldrige-award" data-drupal-link-system-path="">Baldrige Award</a>
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<ul id="menu-baldrige-7" class="usa-sidenav__sublist usa-accordion">
<li class="usa-sidenav__item">
<a href="/baldrige/baldrige-award/are-you-ready-apply-baldrige-award" data-drupal-link-system-path="">Are You Ready to Apply for the Baldrige Award?</a>
</li>
<li class="usa-sidenav__item">
<a href="/baldrige/baldrige-award/award-criteria" title="Baldrige Award" data-drupal-link-system-path="">Award Criteria</a>
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<li class="usa-sidenav__item">
<a href="/baldrige/baldrige-award/how-apply" data-drupal-link-system-path="">How to Apply</a>
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<ul id="menu-baldrige-7-3" class="usa-sidenav__sublist usa-accordion">
<li class="usa-sidenav__item">
<a href="/baldrige/baldrige-award/how-apply/application-format" title="Application Format" data-drupal-link-system-path="">Application Format</a>
</li>
</ul>
</li>
<li class="usa-sidenav__item">
<a href="/baldrige/baldrige-award/award-cycle-overview" data-drupal-link-system-path="">Award Cycle Overview</a>
</li>
<li class="usa-sidenav__item">
<a href="/baldrige/baldrige-award/your-organization-eligible" data-drupal-link-system-path="">Is Your Organization Eligible?</a>
</li>
<li class="usa-sidenav__item">
<a href="/baldrige/baldrige-award/award-process-fees" data-drupal-link-system-path="">Award Process Fees</a>
</li>
</ul>
</li>
</ul>
</nav>
</span></div></div>
</div>
</div>
</div>
<!-- nist-index-ignore-end -->
<!-- nist-index-ignore-start -->
<div
class="views-element-container nist-block nist-social__wrapper--block" data-elastic-exclude=""
>
<h2
class="nist-block__title"
>Connect with us</h2>
<div><div class="js-view-dom-id-118e20e639038facbb9e4844c7e022c3b987901e8700d075fcbc7f5a5653d9e7">
<div><div class="views-field views-field-nid"><span class="field-content">
<div><a href="https://www.x.com/BaldrigeProgram" class="nist-social nist-social--x" title="X (Twitter)" ><span>X (Twitter)</span></a><a href="https://public.govdelivery.com/accounts/USNIST/subscriber/new?qsp=2561" class="nist-social nist-social--envelope" title="GovDelivery" ><span>GovDelivery</span></a><a href="https://www.youtube.com/playlist?list=PL914FB9D44BF49C14" class="nist-social nist-social--youtube" title="Youtube" ><span>Youtube</span></a></div></span></div></div>
</div>
</div>
</div>
<!-- nist-index-ignore-end -->
</div>
</aside>
<div
class="nist-page__region nist-page__region--content tablet-lg:grid-col-8 desktop-lg:grid-col-9"
>
<div
class="nist-block"
>
<h1 class="nist-page__title">2019–2020 Baldrige Graphics</h1>
</div>
<div
class="nist-block"
>
<!-- nist-index-ignore-start -->
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<h2 class="nist-social__title">Share</h2>
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<div class="nist-social__wrapper--share">
<div>
<a target="_blank" rel="noopener" href="https://www.facebook.com/share.php?u=https://www.nist.gov/baldrige/2019-2020-baldrige-graphics"
title="Facebook" class="nist-social nist-social--facebook-gray">
<span>Facebook</span>
</a>
</div>
<div>
<a target="_blank" rel="noopener" href="https://www.linkedin.com/shareArticle?mini=true&amp;url=https://www.nist.gov/baldrige/2019-2020-baldrige-graphics&amp;source=https://www.nist.gov/baldrige/2019-2020-baldrige-graphics"
title="Linkedin" class="nist-social nist-social--linkedin-gray">
<span>Linkedin</span>
</a>
</div>
<div>
<a target="_blank" rel="noopener" href="https://x.com/intent/tweet?url=https://www.nist.gov/baldrige/2019-2020-baldrige-graphics&amp;status=https://www.nist.gov/baldrige/2019-2020-baldrige-graphics"
title="X.com" class="nist-social nist-social--x-gray">
<span>X.com</span>
</a>
</div>
<div>
<a href="mailto:?subject=NIST.gov&amp;body=Check out this site https://www.nist.gov/baldrige/2019-2020-baldrige-graphics"
title="Email" class="nist-social nist-social--envelope-gray">
<span>Email</span>
</a>
</div>
</div>
</div>
</div>
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</div>
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class="nist-block"
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<div class="text-with-summary">
<p><a href="https://www.nist.gov/baldrige/publications/baldrige-excellence-framework/businessnonprofit">Baldrige Excellence Framework</a> | <a href="https://www.nist.gov/baldrige-performance-excellence-program/baldrige-excellence-framework-education">Baldrige Excellence Framework (Education)</a> | <a href="https://www.nist.gov/baldrige-performance-excellence-program/baldrige-excellence-framework-health-care">Baldrige Excellence Framework (Health Care)</a></p>
<h3><a href name="overview"></a>Framework Overview</h3>
<div class="grid-row grid-gap">
<div class="grid-col">
<h2>&nbsp;</h2>
<figure class=" align-center nist-image" role="group">
<div>
<img alt="The Baldrige Criteria for Performance Excellence Overview consists of the six categories (Organizational Profile, Leadership, Strategy, Customers, Measurement, Analysis, and Knowledge Management, Workforce, Operations, and Results)." height="171" loading="lazy" src="/sites/default/files/styles/220_x_220_limit/public/images/2019/06/12/2019-2020-baldrige-framework-overview.jpg?itok=3qaCA8bH" typeof="foaf:Image" width="220">
</div>
<figcaption class="nist-image__caption"></figcaption>
</figure>
<p><a href="https://www.nist.gov/image/2019-2020-baldrige-framework-overviewjpg">JPEG</a>&nbsp;| <a href="https://www.nist.gov/image/2019-2020-baldrige-framework-overviewpng">PNG</a>&nbsp;| <a class="media-link-ga " data-entity-substitution="canonical" data-entity-type="media" data-entity-uuid="ed6873d5-583c-4d8f-a351-23d4b70a27b6" data-file-url="/system/files/documents/2019/06/10/2019-2020-baldrige-framework-overview.eps" href="/document/2019-2020-baldrige-framework-overvieweps" title="2019-2020-baldrige-framework-overview.eps">EPS</a><br>
<strong>Business/Nonprofit</strong></p>
<p>Credit: From Baldrige Performance Excellence Program. 2019. <em>2019–2020 Baldrige Excellence Framework: Proven Leadership and Management Practices for High Performance</em>.&nbsp;Gaithersburg, MD: U.S. Department of Commerce, National Institute of Standards and Technology. <a href="https://www.nist.gov/baldrige">https://www.nist.gov/baldrige</a>.</p>
</div>
<div class="grid-col">
<h2>&nbsp;</h2>
<figure class=" align-center nist-image" role="group">
<div>
<img alt="The Baldrige Education Criteria for Performance Excellence Overview consists of the six categories (Organizational Profile, Leadership, Strategy, Customers, Measurement, Analysis, and Knowledge Management, Workforce, Operations, and Results)." height="171" loading="lazy" src="/sites/default/files/styles/220_x_220_limit/public/images/2019/06/12/2019-2020-baldrige-framework-overview-ed.jpg?itok=aD9R13g8" typeof="foaf:Image" width="220">
</div>
<figcaption class="nist-image__caption"></figcaption>
</figure>
<p><a href="https://www.nist.gov/image/2019-2020-baldrige-framework-overview-edjpg">JPEG</a> | <a href="https://www.nist.gov/image/2019-2020-baldrige-framework-overview-edpng">PNG</a>&nbsp;| <a class="media-link-ga " data-entity-substitution="canonical" data-entity-type="media" data-entity-uuid="7b3feb12-ed97-4312-8e12-cffd92ee8714" data-file-url="/system/files/documents/2019/06/11/2019-2020-baldrige-framework-overview-ed.eps" href="/document/2019-2020-baldrige-framework-overview-edeps" title="2019-2020-baldrige-framework-overview-ed.eps">EPS</a><br>
<strong>Education</strong></p>
<p>Credit: From Baldrige Performance Excellence Program. 2019. <em>2019–2020 Baldrige Excellence Framework: Proven Leadership and Management Practices for High Performance (Education)</em>.&nbsp;Gaithersburg, MD: U.S. Department of Commerce, National Institute of Standards and Technology. <a href="https://www.nist.gov/baldrige">https://www.nist.gov/baldrige</a>.</p>
</div>
<div class="grid-col last">
<h2>&nbsp;</h2>
<figure class=" align-center nist-image" role="group">
<div>
<img alt="The Baldrige Health Care Criteria for Performance Excellence Overview consists of the six categories (Organizational Profile, Leadership, Strategy, Customers, Measurement, Analysis, and Knowledge Management, Workforce, Operations, and Results)." height="171" loading="lazy" src="/sites/default/files/styles/220_x_220_limit/public/images/2019/06/12/2019-2020-baldrige-framework-overview-hc.jpg?itok=panN2Mi5" typeof="foaf:Image" width="220">
</div>
<figcaption class="nist-image__caption"></figcaption>
</figure>
<p><a href="https://www.nist.gov/image/2019-2020-baldrige-framework-overview-hcjpg">JPEG</a> | <a href="https://www.nist.gov/image/2019-2020-baldrige-framework-overview-hcpng">PNG</a>&nbsp;| <a class="media-link-ga " data-entity-substitution="canonical" data-entity-type="media" data-entity-uuid="5f91ccf6-c34f-4175-839a-f62ef6ae79d6" data-file-url="/system/files/documents/2019/06/11/2019-2020-baldrige-framework-overview-hc.eps" href="/document/2019-2020-baldrige-framework-overview-hceps" title="2019-2020-baldrige-framework-overview-hc.eps">EPS</a><br>
<strong>Health Care</strong></p>
<p>Credit: From Baldrige Performance Excellence Program. 2019. <em>2019–2020 Baldrige Excellence Framework: Proven Leadership and Management Practices for High Performance (Health Care)</em>.&nbsp;Gaithersburg, MD: U.S. Department of Commerce, National Institute of Standards and Technology. <a href="https://www.nist.gov/baldrige">https://www.nist.gov/baldrige</a>.</p>
</div>
</div>
<div class="grid-row grid-gap">
<div class="grid-col">
<h3><a href name="analogy"></a>From Fighting Fires to Innovation:<br>
An Analogy for Learning</h3>
<p>&nbsp;</p>
<figure class=" align-center nist-image" role="group">
<div>
<img alt="2019-2020 Baldrige Framework Fighting Fires to Innovation Analogy jpeg Download" height="220" loading="lazy" src="/sites/default/files/styles/220_x_220_limit/public/images/2019/06/12/2019-2020-baldrige-framework-fighting-fires-to-innovation.jpg?itok=bM4pInly" typeof="foaf:Image" width="168">
</div>
<figcaption class="nist-image__caption"></figcaption>
</figure>
<p><a href="https://www.nist.gov/image/2019-2020-baldrige-framework-fighting-fires-innovationjpg">JPEG</a> | <a href="https://www.nist.gov/image/2019-2020-baldrige-framework-fighting-fires-innovationpng">PNG</a>&nbsp;| <a class="media-link-ga " data-entity-substitution="canonical" data-entity-type="media" data-entity-uuid="13190a95-c713-46fe-aa19-705941db53c5" data-file-url="/system/files/documents/2019/06/11/2019-2020-baldrige-framework-fighting-fires-to-innovation.eps" href="/document/2019-2020-baldrige-framework-fighting-fires-innovationeps" title="2019-2020-baldrige-framework-fighting-fires-to-innovation.eps">EPS</a><br>
<strong>Business/Nonprofit, Education, and Health Care</strong></p>
<p>Credit: From Baldrige Performance Excellence Program. 2019. <em>2019–2020 Baldrige Excellence Framework: Proven Leadership and Management Practices for High Performance</em>.&nbsp;Gaithersburg, MD: U.S. Department of Commerce, National Institute of Standards and Technology. <a href="https://www.nist.gov/baldrige">https://www.nist.gov/baldrige</a>.</p>
</div>
<div class="grid-col last">
<h3><a href name="processes"></a>Steps toward Mature Processes<br>
&nbsp;</h3>
<p>&nbsp;</p>
<figure class=" align-center nist-image" role="group">
<div>
<img alt="2019-2020 Baldrige Framework Steps Toward Mature Processes JPEG Download" height="220" loading="lazy" src="/sites/default/files/styles/220_x_220_limit/public/images/2019/06/12/2019-2020-baldrige-framework-steps-toward-mature-processes.jpg?itok=W4-DqZ-s" typeof="foaf:Image" width="164">
</div>
<figcaption class="nist-image__caption"></figcaption>
</figure>
<p><a href="https://www.nist.gov/image/2019-2020-baldrige-framework-steps-toward-mature-processesjpg">JPEG</a> | <a href="https://www.nist.gov/image/2019-2020-baldrige-framework-steps-toward-mature-processespng">PNG</a>&nbsp;| <a class="media-link-ga " data-entity-substitution="canonical" data-entity-type="media" data-entity-uuid="63680297-bdf3-4d9c-bc48-fc9e772e3591" data-file-url="/system/files/documents/2019/06/11/2019-2020-baldrige-framework-steps-toward-mature-processes.eps" href="/document/2019-2020-baldrige-framework-steps-toward-mature-processeseps" title="2019-2020-baldrige-framework-steps-toward-mature-processes.eps">EPS</a><br>
<strong>Business/Nonprofit, Education, and Health Care</strong></p>
<p>Credit: From Baldrige Performance Excellence Program. 2019. <em>2019–2020 Baldrige Excellence Framework: Proven Leadership and Management Practices for High Performance</em>.&nbsp;Gaithersburg, MD: U.S. Department of Commerce, National Institute of Standards and Technology. <a href="https://www.nist.gov/baldrige">https://www.nist.gov/baldrige</a>.</p>
</div>
</div>
<p>&nbsp;</p>
<h3><a href name="role"></a>The Role of Core Values and Concepts</h3>
<div class="grid-row grid-gap">
<div class="grid-col">
<h2>&nbsp;</h2>
<figure class=" align-center nist-image" role="group">
<div>
<img alt="2019-2020 Baldrige Framework Role of Core Values and Concepts JPEG Download" height="197" loading="lazy" src="/sites/default/files/styles/220_x_220_limit/public/images/2019/06/12/2019-2020-bus-np-role-of-core-values.jpg?itok=ZueR6YoT" typeof="foaf:Image" width="220">
</div>
<figcaption class="nist-image__caption"></figcaption>
</figure>
<p><a href="https://www.nist.gov/image/2019-2020-bus-np-role-core-valuesjpg">JPEG</a> | <a href="https://www.nist.gov/image/2019-2020-bus-np-role-core-valuespng">PNG</a>&nbsp;| <a class="media-link-ga " data-entity-substitution="canonical" data-entity-type="media" data-entity-uuid="315efe6a-36c6-4426-9091-4277b57b74a5" data-file-url="/system/files/documents/2019/06/11/2019-2020-bus-np-role-of-core-values.eps" href="/document/2019-2020-bus-np-role-core-valueseps" title="2019-2020-bus-np-role-of-core-values.eps">EPS</a><br>
<strong>Business/Nonprofit</strong></p>
<p>Credit: From Baldrige Performance Excellence Program. 2019. <em>2019–2020 Baldrige Excellence Framework: Proven Leadership and Management Practices for High Performance</em>.&nbsp;Gaithersburg, MD: U.S. Department of Commerce, National Institute of Standards and Technology. <a href="https://www.nist.gov/baldrige">https://www.nist.gov/baldrige</a>.</p>
</div>
<div class="grid-col">
<h2>&nbsp;</h2>
<figure class=" align-center nist-image" role="group">
<div>
<img alt="2019-2020 Baldrige Education Framework Role of Core Values and Concepts JPEG Download" height="197" loading="lazy" src="/sites/default/files/styles/220_x_220_limit/public/images/2019/06/12/2019-2020-ed-role-of-core-values.jpg?itok=e95mDeHT" typeof="foaf:Image" width="220">
</div>
<figcaption class="nist-image__caption"></figcaption>
</figure>
<p><a href="https://www.nist.gov/image/2019-2020-ed-role-core-valuesjpg">JPEG</a> | <a href="https://www.nist.gov/image/2019-2020-ed-role-core-valuespng">PNG</a>&nbsp;| <a class="media-link-ga " data-entity-substitution="canonical" data-entity-type="media" data-entity-uuid="5d93294e-0d06-4f07-b02b-272bba8b12eb" data-file-url="/system/files/documents/2019/06/11/2019-2020-ed-role-of-core-values.eps" href="/document/2019-2020-ed-role-core-valueseps" title="2019-2020-ed-role-of-core-values.eps">EPS</a><br>
<strong>Education</strong></p>
<p>Credit: From Baldrige Performance Excellence Program. 2019. <em>2019–2020 Baldrige Excellence Framework: Proven Leadership and Management Practices for High Performance (Education)</em>.&nbsp;Gaithersburg, MD: U.S. Department of Commerce, National Institute of Standards and Technology. <a href="https://www.nist.gov/baldrige">https://www.nist.gov/baldrige</a>.</p>
</div>
<div class="grid-col last">
<h2>&nbsp;</h2>
<figure class=" align-center nist-image" role="group">
<div>
<img alt="2019-2020 Baldrige Health Care Framework Role of Core Values and Concepts JPEG Download" height="197" loading="lazy" src="/sites/default/files/styles/220_x_220_limit/public/images/2019/06/12/2019-2020-hc-role-of-core-values.jpg?itok=qgL309nO" typeof="foaf:Image" width="220">
</div>
<figcaption class="nist-image__caption"></figcaption>
</figure>
<p><a href="https://www.nist.gov/image/2019-2020-hc-role-core-valuesjpg">JPEG</a> | <a href="https://www.nist.gov/image/2019-2020-hc-role-core-valuespng">PNG</a>&nbsp;| <a class="media-link-ga " data-entity-substitution="canonical" data-entity-type="media" data-entity-uuid="3e150366-9090-42c6-baef-f5733f2c3f4e" data-file-url="/system/files/documents/2019/06/11/2019-2020-hc-role-of-core-values.eps" href="/document/2019-2020-hc-role-core-valueseps" title="2019-2020-hc-role-of-core-values.eps">EPS</a><br>
<strong>Health Care</strong></p>
<p>Credit: From Baldrige Performance Excellence Program. 2019. <em>2019–2020 Baldrige Excellence Framework: Proven Leadership and Management Practices for High Performance (Health Care)</em>.&nbsp;Gaithersburg, MD: U.S. Department of Commerce, National Institute of Standards and Technology. <a href="https://www.nist.gov/baldrige">https://www.nist.gov/baldrige</a>.</p>
</div>
</div>
<p>&nbsp;</p>
<h3>Resources</h3>
<p class="noBorder"><a href="https://www.nist.gov/baldrige/products-services/baldrige-excellence-framework">Purchase</a> Baldrige Excellence Framework <a href="https://www.nist.gov/baldrige/publications/baldrige-excellence-framework/businessnonprofit">Business/Nonprofit</a>, <a href="https://www.nist.gov/baldrige/publications/baldrige-excellence-framework/education">Education</a>, <a href="https://www.nist.gov/baldrige/publications/baldrige-excellence-framework/health-care">Health Care</a><br>
<a href="https://www.nist.gov/baldrige/products-services/baldrige-excellence-builder">Baldrige Excellence Builder</a><br>
<a href="https://www.nist.gov/baldrige/self-assessing/baldrige-key-terms">Baldrige Key Terms</a><br>
<a href="https://www.nist.gov/baldrige/self-assessing/improvement-tools">Baldrige Improvement Tools</a><br>
<a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="61383ebb-bfe1-4df6-981e-8589e3a9f228" href="https://www.nist.gov/media/16931">The Baldrige Criteria 101</a> Word</p>
<h3>Related Links</h3>
<p><a href="https://www.nist.gov/baldrige/how-baldrige-works">How Baldrige Works</a><br>
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