1622 lines
111 KiB
Text
1622 lines
111 KiB
Text
<!DOCTYPE html>
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<html lang="en" dir="ltr" prefix="content: http://purl.org/rss/1.0/modules/content/ dc: http://purl.org/dc/terms/ foaf: http://xmlns.com/foaf/0.1/ og: http://ogp.me/ns# rdfs: http://www.w3.org/2000/01/rdf-schema# schema: http://schema.org/ sioc: http://rdfs.org/sioc/ns# sioct: http://rdfs.org/sioc/types# skos: http://www.w3.org/2004/02/skos/core# xsd: http://www.w3.org/2001/XMLSchema# ">
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<head>
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<h1 class="nist-page__title">The Verdict Is In -- Baldrige Is About Revenue and Jobs!</h1>
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<div class="daterange"><time datetime="2011-08-25T12:00:00Z">August 25, 2011</time>
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<span>By: </span>
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<a href="/blogs/blogrige/authors/dawn-bailey-0" hreflang="en">Dawn Bailey</a>
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<img loading="lazy" src="/sites/default/files/styles/960_x_960_limit/public/images/2019/08/06/6a011571626a2b970c015390e6606d970b-pi.jpg?itok=muLjMyPb" width="625" height="720" alt="Revenue and jobs art" typeof="foaf:Image" />
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<p>In these days of careful scrutiny of all business investments, a common request of us is "Prove Baldrige is worth the effort."</p>
|
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<p>We have data of all types, including data shared by <a href="https://www.nist.gov/baldrige/qe/roi.cfm" target="_blank" title="Cargill business unit performance">Cargill about performance </a>of their business units correlated with their use of the Baldrige-based Cargill Excellence framework. It seemed one additional clear piece of evidence would be to look at the five businesses that are two-time recipients of the Baldrige Award.</p>
|
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|
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<p>Why them? For two reasons: 1. They clearly used Baldrige for an extended period, since at least six years must elapse before they can re-apply after receiving the Award, and 2. They represent a significant time span, reflecting the history and evolution of the Baldrige Program and Criteria.</p>
|
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<p><a href="http://www.baldrige.nist.gov/Solectron_97.htm" target="_blank" title="Solectron profile">Solectron</a> received its second Baldrige Award in 1997 and <a href="http://www.baldrige.nist.gov/PDF_files/2010_MEDRAD_Profile.pdf" target="_blank" title="MEDRAD profile">MEDRAD</a> in 2010. The other two-time winners are <a href="https://www.nist.gov/baldrige/ritz.cfm" target="_blank" title="Ritz-Carlton profile">Ritz-Carlton Hotel Company</a>, <a href="https://www.nist.gov/public_affairs/releases/upload/Texas_Nameplate_PDF_final.pdf" target="_blank" title="Texas Nameplate profile">Texas Nameplate </a>and <a href="http://www.baldrige.nist.gov/PDF_files/Sunny_Fresh_Foods_Profile.pdf" target="_blank" title="Sunny Fresh Foods profile">Sunny Fresh Foods </a>(now Cargill Kitchen Solutions). As a group, they represent large business, small business, manufacturing, and service. We looked at three areas of potential growth: sites, revenue, and jobs.</p>
|
||
|
||
<p>While individual results are proprietary for some of the companies, we could clearly see common patterns and the medians for the group are impressive!</p>
|
||
|
||
<p>The median growth in number of sites was 67%. The median growth in revenue was 93%. And the median growth in jobs was 63%.</p>
|
||
|
||
<p>What would it be like, if every U.S. business and organization used Baldrige for six or more years? Would they all achieve these results? I don't know, but I certainly would like to know. I am sure we would all be better off as a nation!</p>
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<a href="/blogrige-categories/award-recipients" hreflang="en">Award Recipients</a></div>
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>About the author</h2>
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about="/blogs/blogrige/authors/dawn-bailey-0" class="nist-teaser"
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|
||
<header>
|
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<h3 class="nist-teaser__title"><a href="/blogs/blogrige/authors/dawn-bailey-0"><span>Dawn Bailey</span>
|
||
</a></h3>
|
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|
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<div class="nist-teaser__content">
|
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class="nist-block__title"
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>Related posts</h2>
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<div><div class="js-view-dom-id-e2f982629d9b2c5185b72b45a629cb541ebd22cadcebc63a233915f5e1fdfec2">
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<article
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about="/blogs/blogrige/how-role-models-support-organizational-resilience" class="nist-teaser"
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>
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<div class="entity-reference"> <a href="/blogs/blogrige/how-role-models-support-organizational-resilience" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2024/06/13/How-Role-Models-Support-Organizational-Resilience.jpg?itok=81LfnYR4" width="100" height="63" alt="Baldrige Award recipient Role Models showing images from four different recipient organizations." typeof="foaf:Image" />
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|
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<header>
|
||
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/how-role-models-support-organizational-resilience"><span>How Role Models Support Organizational Resilience</span>
|
||
</a></h3>
|
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<div class="nist-teaser__date">
|
||
<div class="daterange"><time datetime="2024-06-25T12:00:00Z">June 25, 2024</time>
|
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</div>
|
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|
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</div>
|
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|
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</header>
|
||
<div class="nist-teaser__content">
|
||
<div class="text-with-summary"> Senior executives of a sampling of Baldrige Award recipients since 2017 recently described exemplary practices of their organizations that are aligned with the
|
||
|
||
</div>
|
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|
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</div>
|
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</div>
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</article>
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</div>
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<div>
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<article
|
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about="/blogs/blogrige/whats-happening-now-communities-excellence-2026" class="nist-teaser"
|
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>
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<div class="entity-reference"> <a href="/blogs/blogrige/whats-happening-now-communities-excellence-2026" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2021/04/05/2021-quest-coe2026-blog.jpg?itok=1aoOTKtW" width="100" height="56" alt="Collage of photos depicting groups of people posing together at various COE 2026 events." typeof="foaf:Image" />
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|
||
<header>
|
||
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/whats-happening-now-communities-excellence-2026"><span>What's Happening Now with Communities of Excellence 2026?</span>
|
||
</a></h3>
|
||
<div class="nist-teaser__date">
|
||
<div class="daterange"><time datetime="2024-04-30T12:00:00Z">April 30, 2024</time>
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||
</div>
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|
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</div>
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||
</header>
|
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<div class="nist-teaser__content">
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<div class="text-with-summary"> It started with a big idea—about improving the quality of life in the United States. Cross-sector collaboration was a central part of it. Essentially, the
|
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</div>
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</div>
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|
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about="/blogs/blogrige/senior-leadership-succession-planning-who-cares" class="nist-teaser"
|
||
>
|
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<div class="nist-teaser__image">
|
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<div class="entity-reference"> <a href="/blogs/blogrige/senior-leadership-succession-planning-who-cares" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2019/08/14/insights-on-the-road-to-performance-excellence.jpg?itok=7PXFGXDb" width="100" height="63" alt="Insights on the road to performance excellence by Dr. Harry Hertz, Director Emeritus Baldrige Performance Excellence Program. Shows him driving in a car looking at road signs for Results at next exit." typeof="foaf:Image" />
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|
||
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/senior-leadership-succession-planning-who-cares"><span>Senior Leadership Succession Planning: Who Cares?</span>
|
||
</a></h3>
|
||
<div class="nist-teaser__date">
|
||
<div class="daterange"><time datetime="2024-04-16T12:00:00Z">April 16, 2024</time>
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|
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|
||
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|
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<div class="nist-teaser__content">
|
||
<div class="text-with-summary"> Who cares about succession planning? As an organization or an aspiring senior leader, you need to care. Proper succession planning by an organization and its
|
||
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class="nist-block__title"
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>Comments</h2>
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<section>
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<article data-comment-user-id="0" id="comment-12846" class="nist-comment js-comment">
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<span class="nist-comment__author"><span lang="" typeof="schema:Person" property="schema:name" datatype="">Steve George</span></span>
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on
|
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<span class="nist-comment__date">August 25, 2011 4:40 PM</span>
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<mark class="hidden nist-comment__new" data-comment-timestamp="1314304848"></mark>
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<div class="text-long">Thanks for the data, Harry. Can you share what time span was studied to arrive at these numbers? Does this mean the median revenue growth was 93% from the time the companies received their first awards to the second awards or to the present?</div>
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<article data-comment-user-id="0" id="comment-12851" class="nist-comment js-comment">
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<span class="nist-comment__author"><span lang="" typeof="schema:Person" property="schema:name" datatype="">Carlos Magarinos</span></span>
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on
|
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<span class="nist-comment__date">August 25, 2011 4:42 PM</span>
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<mark class="hidden nist-comment__new" data-comment-timestamp="1314304942"></mark>
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<div class="text-long">Wow. Any chance to have access to hard data / evidence about this study? No need to disclose any company names...</div>
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<article data-comment-user-id="0" id="comment-12856" class="nist-comment js-comment">
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<span class="nist-comment__author"><span lang="" typeof="schema:Person" property="schema:name" datatype="">Tim Brown</span></span>
|
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on
|
||
<span class="nist-comment__date">August 25, 2011 8:04 PM</span>
|
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<mark class="hidden nist-comment__new" data-comment-timestamp="1314317078"></mark>
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<div class="nist-comment__permalink"><a href="#comment-12856">Permalink</a></div>
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<div class="nist-comment__content">
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<div class="text-long">How does this growth differ from the industry standard growth? Was this growth over 6 years? What was the range of individual growth?</div>
|
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<article data-comment-user-id="0" id="comment-12861" class="nist-comment js-comment">
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<span class="nist-comment__author"><span lang="" typeof="schema:Person" property="schema:name" datatype="">Jim Butt</span></span>
|
||
on
|
||
<span class="nist-comment__date">August 25, 2011 9:55 PM</span>
|
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<mark class="hidden nist-comment__new" data-comment-timestamp="1314323739"></mark>
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<div class="nist-comment__permalink"><a href="#comment-12861">Permalink</a></div>
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<div class="nist-comment__content">
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<div class="text-long">Concur with the prior comments. Needs a baseline to compare with.</div>
|
||
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||
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<article data-comment-user-id="0" id="comment-12866" class="nist-comment js-comment">
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<span class="nist-comment__author"><span lang="" typeof="schema:Person" property="schema:name" datatype="">Carol Knight-Wallace</span></span>
|
||
on
|
||
<span class="nist-comment__date">August 25, 2011 11:24 PM</span>
|
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<mark class="hidden nist-comment__new" data-comment-timestamp="1314329077"></mark>
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</p>
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||
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<div class="nist-comment__permalink"><a href="#comment-12866">Permalink</a></div>
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|
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|
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<div class="nist-comment__content">
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||
<div class="text-long">Agree that a baseline or control is warrented. But, at face value, these are impressive. Wish the company I worked for could report those results.</div>
|
||
|
||
<ul class="links inline nist-comment__links">
|
||
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|
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|
||
</article>
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<article data-comment-user-id="0" id="comment-12871" class="nist-comment js-comment">
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<footer class="nist-comment__info">
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<span class="nist-comment__author"><span lang="" typeof="schema:Person" property="schema:name" datatype="">Greg Hanners</span></span>
|
||
on
|
||
<span class="nist-comment__date">August 26, 2011 9:04 AM</span>
|
||
<mark class="hidden nist-comment__new" data-comment-timestamp="1314363882"></mark>
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||
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||
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<div class="nist-comment__permalink"><a href="#comment-12871">Permalink</a></div>
|
||
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||
</footer>
|
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|
||
<div class="nist-comment__content">
|
||
<div class="text-long">Wow. Serious Baldrige-heads don't miss a beat! They want benchmarks for comparison NOW. LOL</div>
|
||
|
||
<ul class="links inline nist-comment__links">
|
||
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|
||
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|
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|
||
</article>
|
||
|
||
|
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||
<article data-comment-user-id="0" id="comment-12876" class="nist-comment js-comment">
|
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||
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||
<footer class="nist-comment__info">
|
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<p class="submitted">
|
||
<span class="nist-comment__author"><span lang="" typeof="schema:Person" property="schema:name" datatype="">Thomas J. Williams</span></span>
|
||
on
|
||
<span class="nist-comment__date">August 26, 2011 9:26 AM</span>
|
||
<mark class="hidden nist-comment__new" data-comment-timestamp="1314365162"></mark>
|
||
</p>
|
||
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<div class="nist-comment__permalink"><a href="#comment-12876">Permalink</a></div>
|
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||
</footer>
|
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|
||
<div class="nist-comment__content">
|
||
<div class="text-long">I'd like to see the data (both business results and student achievement) from the Education Sector recipients as well if that is available. Thanks Harry!</div>
|
||
|
||
<ul class="links inline nist-comment__links">
|
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|
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</article>
|
||
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||
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||
<article data-comment-user-id="26326" id="comment-12881" class="nist-comment js-comment">
|
||
|
||
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||
<footer class="nist-comment__info">
|
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<p class="submitted">
|
||
<span class="nist-comment__author"><span lang="" about="/user/26326" typeof="schema:Person" property="schema:name" datatype="">harry.hertz@nist.gov</span></span>
|
||
on
|
||
<span class="nist-comment__date">August 27, 2011 3:54 PM</span>
|
||
<mark class="hidden nist-comment__new" data-comment-timestamp="1314474891"></mark>
|
||
</p>
|
||
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||
<div class="nist-comment__permalink"><a href="#comment-12881">Permalink</a></div>
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||
<div class="nist-comment__content">
|
||
<div class="text-long">Thanks for all the comments. The span of time that is reflected for each company in these numbers is the period from the first award to the second award. Furthermore the estimates are conservative. In some cases we only had the range of the organization's reported value from the check boxes on their application. In that case we always assumed the value at the second win was the lowest value in the range.
|
||
The actual dates are different for the first and second awards for each of the recipients and the industries are very different. We are trying to respond to your data request for typical growth rates while protecting the proprietary nature of individual organizations' data. We have the NIST research library working on it and will see what we can find out.
|
||
We cannot share the ranges of results without sharing specific data for at least two organizations in each case, the high and the low. And that comes too close to sharing proprietary data. We chose the median because that clearly indicates half the organizations were actually higher. The average could be dominated by one organization, if we had chosen that statistic. The average is indeed higher.</div>
|
||
|
||
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|
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|
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|
||
</article>
|
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||
<article data-comment-user-id="0" id="comment-12886" class="nist-comment js-comment">
|
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||
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||
<footer class="nist-comment__info">
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|
||
<span class="nist-comment__author"><span lang="" typeof="schema:Person" property="schema:name" datatype="">Baldrige OFI</span></span>
|
||
on
|
||
<span class="nist-comment__date">August 31, 2011 12:15 PM</span>
|
||
<mark class="hidden nist-comment__new" data-comment-timestamp="1314807300"></mark>
|
||
</p>
|
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<div class="nist-comment__permalink"><a href="#comment-12886">Permalink</a></div>
|
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|
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|
||
<div class="nist-comment__content">
|
||
<div class="text-long">One might interpret the "selective" data you use as the Baldrige version of "figures lie and liars figure". For instance, a simple internet search using "Solectron" and "layoff" reveals that Solectron cut tens of thousands of jobs not that long after its second Baldrige win. Was that a factor in the decision to ignore performance following the second win?</div>
|
||
|
||
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<a href="/comment/reply/node/1290646/comment_node_blog/12886">Reply</a></li></ul>
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</article>
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<article data-comment-user-id="26326" id="comment-12891" class="nist-comment js-comment">
|
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<span class="nist-comment__author"><span lang="" about="/user/26326" typeof="schema:Person" property="schema:name" datatype="">harry.hertz@nist.gov</span></span>
|
||
on
|
||
<span class="nist-comment__date">September 1, 2011 6:54 AM</span>
|
||
<mark class="hidden nist-comment__new" data-comment-timestamp="1314874454"></mark>
|
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</p>
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<div class="nist-comment__content">
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<div class="text-long">I thank BaldrigeOFI for the comment because it allows me to provide some further insight that might not have been clear. We chose the period from first to second receipt of the Award because it is a period that we know the organizations have continued to use the Baldrige Criteria. After receiving the Award we have no way of guaranteeing continued use of the Baldrige Criteria. For the Solectron data cited in your blog comments we know that Solectron had a change in its senior leadership ranks and policies after the second Baldrige award and a departure from the Baldrige Criteria and established internal processes.This change is very parallel to some that Jim Collins describes in his latest book that shows how great organizations stumble.
|
||
We always report data in the most transparent and fair way we can. We have intentionally chosen the median so that no one organization could unduly influence the results reported. Indeed, because of some very high performers the mean is considerably higher than the median in several cases.</div>
|
||
|
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