nist-gov/www.nist.gov/blogs/blogrige/quest-keynoter-speak-benefits-resilience-mindset
2025-03-05 18:59:57 +00:00

1412 lines
105 KiB
Text
Raw Blame History

This file contains ambiguous Unicode characters

This file contains Unicode characters that might be confused with other characters. If you think that this is intentional, you can safely ignore this warning. Use the Escape button to reveal them.

<!DOCTYPE html>
<html lang="en" dir="ltr" prefix="content: http://purl.org/rss/1.0/modules/content/ dc: http://purl.org/dc/terms/ foaf: http://xmlns.com/foaf/0.1/ og: http://ogp.me/ns# rdfs: http://www.w3.org/2000/01/rdf-schema# schema: http://schema.org/ sioc: http://rdfs.org/sioc/ns# sioct: http://rdfs.org/sioc/types# skos: http://www.w3.org/2004/02/skos/core# xsd: http://www.w3.org/2001/XMLSchema# ">
<head>
<meta charset="utf-8" /><script type="text/javascript">(window.NREUM||(NREUM={})).init={ajax:{deny_list:["bam.nr-data.net"]}};(window.NREUM||(NREUM={})).loader_config={licenseKey:"37b7ccb661",applicationID:"1089704227"};;/*! For license information please see nr-loader-rum-1.283.2.min.js.LICENSE.txt */
(()=>{var e,t,r={122:(e,t,r)=>{"use strict";r.d(t,{a:()=>i});var n=r(944);function i(e,t){try{if(!e||"object"!=typeof e)return(0,n.R)(3);if(!t||"object"!=typeof t)return(0,n.R)(4);const r=Object.create(Object.getPrototypeOf(t),Object.getOwnPropertyDescriptors(t)),o=0===Object.keys(r).length?e:r;for(let a in o)if(void 0!==e[a])try{if(null===e[a]){r[a]=null;continue}Array.isArray(e[a])&&Array.isArray(t[a])?r[a]=Array.from(new Set([...e[a],...t[a]])):"object"==typeof e[a]&&"object"==typeof t[a]?r[a]=i(e[a],t[a]):r[a]=e[a]}catch(e){(0,n.R)(1,e)}return r}catch(e){(0,n.R)(2,e)}}},555:(e,t,r)=>{"use strict";r.d(t,{Vp:()=>c,fn:()=>s,x1:()=>u});var n=r(384),i=r(122);const o={beacon:n.NT.beacon,errorBeacon:n.NT.errorBeacon,licenseKey:void 0,applicationID:void 0,sa:void 0,queueTime:void 0,applicationTime:void 0,ttGuid:void 0,user:void 0,account:void 0,product:void 0,extra:void 0,jsAttributes:{},userAttributes:void 0,atts:void 0,transactionName:void 0,tNamePlain:void 0},a={};function s(e){try{const t=c(e);return!!t.licenseKey&&!!t.errorBeacon&&!!t.applicationID}catch(e){return!1}}function c(e){if(!e)throw new Error("All info objects require an agent identifier!");if(!a[e])throw new Error("Info for ".concat(e," was never set"));return a[e]}function u(e,t){if(!e)throw new Error("All info objects require an agent identifier!");a[e]=(0,i.a)(t,o);const r=(0,n.nY)(e);r&&(r.info=a[e])}},217:(e,t,r)=>{"use strict";r.d(t,{D0:()=>m,gD:()=>v,xN:()=>h});r(860).K7.genericEvents;const n="experimental.marks",i="experimental.measures",o="experimental.resources",a=e=>{if(!e||"string"!=typeof e)return!1;try{document.createDocumentFragment().querySelector(e)}catch{return!1}return!0};var s=r(614),c=r(944),u=r(384),l=r(122);const d="[data-nr-mask]",f=()=>{const e={feature_flags:[],experimental:{marks:!1,measures:!1,resources:!1},mask_selector:"*",block_selector:"[data-nr-block]",mask_input_options:{color:!1,date:!1,"datetime-local":!1,email:!1,month:!1,number:!1,range:!1,search:!1,tel:!1,text:!1,time:!1,url:!1,week:!1,textarea:!1,select:!1,password:!0}};return{ajax:{deny_list:void 0,block_internal:!0,enabled:!0,autoStart:!0},distributed_tracing:{enabled:void 0,exclude_newrelic_header:void 0,cors_use_newrelic_header:void 0,cors_use_tracecontext_headers:void 0,allowed_origins:void 0},get feature_flags(){return e.feature_flags},set feature_flags(t){e.feature_flags=t},generic_events:{enabled:!0,autoStart:!0},harvest:{interval:30},jserrors:{enabled:!0,autoStart:!0},logging:{enabled:!0,autoStart:!0},metrics:{enabled:!0,autoStart:!0},obfuscate:void 0,page_action:{enabled:!0},page_view_event:{enabled:!0,autoStart:!0},page_view_timing:{enabled:!0,autoStart:!0},performance:{get capture_marks(){return e.feature_flags.includes(n)||e.experimental.marks},set capture_marks(t){e.experimental.marks=t},get capture_measures(){return e.feature_flags.includes(i)||e.experimental.measures},set capture_measures(t){e.experimental.measures=t},capture_detail:!0,resources:{get enabled(){return e.feature_flags.includes(o)||e.experimental.resources},set enabled(t){e.experimental.resources=t},asset_types:[],first_party_domains:[],ignore_newrelic:!0}},privacy:{cookies_enabled:!0},proxy:{assets:void 0,beacon:void 0},session:{expiresMs:s.wk,inactiveMs:s.BB},session_replay:{autoStart:!0,enabled:!1,preload:!1,sampling_rate:10,error_sampling_rate:100,collect_fonts:!1,inline_images:!1,fix_stylesheets:!0,mask_all_inputs:!0,get mask_text_selector(){return e.mask_selector},set mask_text_selector(t){a(t)?e.mask_selector="".concat(t,",").concat(d):""===t||null===t?e.mask_selector=d:(0,c.R)(5,t)},get block_class(){return"nr-block"},get ignore_class(){return"nr-ignore"},get mask_text_class(){return"nr-mask"},get block_selector(){return e.block_selector},set block_selector(t){a(t)?e.block_selector+=",".concat(t):""!==t&&(0,c.R)(6,t)},get mask_input_options(){return e.mask_input_options},set mask_input_options(t){t&&"object"==typeof t?e.mask_input_options={...t,password:!0}:(0,c.R)(7,t)}},session_trace:{enabled:!0,autoStart:!0},soft_navigations:{enabled:!0,autoStart:!0},spa:{enabled:!0,autoStart:!0},ssl:void 0,user_actions:{enabled:!0,elementAttributes:["id","className","tagName","type"]}}},g={},p="All configuration objects require an agent identifier!";function m(e){if(!e)throw new Error(p);if(!g[e])throw new Error("Configuration for ".concat(e," was never set"));return g[e]}function h(e,t){if(!e)throw new Error(p);g[e]=(0,l.a)(t,f());const r=(0,u.nY)(e);r&&(r.init=g[e])}function v(e,t){if(!e)throw new Error(p);var r=m(e);if(r){for(var n=t.split("."),i=0;i<n.length-1;i++)if("object"!=typeof(r=r[n[i]]))return;r=r[n[n.length-1]]}return r}},371:(e,t,r)=>{"use strict";r.d(t,{V:()=>f,f:()=>d});var n=r(122),i=r(384),o=r(154),a=r(324);let s=0;const c={buildEnv:a.F3,distMethod:a.Xs,version:a.xv,originTime:o.WN},u={customTransaction:void 0,disabled:!1,isolatedBacklog:!1,loaderType:void 0,maxBytes:3e4,onerror:void 0,ptid:void 0,releaseIds:{},appMetadata:{},session:void 0,denyList:void 0,timeKeeper:void 0,obfuscator:void 0,harvester:void 0},l={};function d(e){if(!e)throw new Error("All runtime objects require an agent identifier!");if(!l[e])throw new Error("Runtime for ".concat(e," was never set"));return l[e]}function f(e,t){if(!e)throw new Error("All runtime objects require an agent identifier!");l[e]={...(0,n.a)(t,u),...c},Object.hasOwnProperty.call(l[e],"harvestCount")||Object.defineProperty(l[e],"harvestCount",{get:()=>++s});const r=(0,i.nY)(e);r&&(r.runtime=l[e])}},324:(e,t,r)=>{"use strict";r.d(t,{F3:()=>i,Xs:()=>o,xv:()=>n});const n="1.283.2",i="PROD",o="CDN"},154:(e,t,r)=>{"use strict";r.d(t,{OF:()=>c,RI:()=>i,WN:()=>l,bv:()=>o,gm:()=>a,mw:()=>s,sb:()=>u});var n=r(863);const i="undefined"!=typeof window&&!!window.document,o="undefined"!=typeof WorkerGlobalScope&&("undefined"!=typeof self&&self instanceof WorkerGlobalScope&&self.navigator instanceof WorkerNavigator||"undefined"!=typeof globalThis&&globalThis instanceof WorkerGlobalScope&&globalThis.navigator instanceof WorkerNavigator),a=i?window:"undefined"!=typeof WorkerGlobalScope&&("undefined"!=typeof self&&self instanceof WorkerGlobalScope&&self||"undefined"!=typeof globalThis&&globalThis instanceof WorkerGlobalScope&&globalThis),s=Boolean("hidden"===a?.document?.visibilityState),c=/iPad|iPhone|iPod/.test(a.navigator?.userAgent),u=c&&"undefined"==typeof SharedWorker,l=((()=>{const e=a.navigator?.userAgent?.match(/Firefox[/\s](\d+\.\d+)/);Array.isArray(e)&&e.length>=2&&e[1]})(),Date.now()-(0,n.t)())},687:(e,t,r)=>{"use strict";r.d(t,{Ak:()=>c,Ze:()=>d,x3:()=>u});var n=r(836),i=r(606),o=r(860),a=r(646);const s={};function c(e,t){const r={staged:!1,priority:o.P3[t]||0};l(e),s[e].get(t)||s[e].set(t,r)}function u(e,t){e&&s[e]&&(s[e].get(t)&&s[e].delete(t),g(e,t,!1),s[e].size&&f(e))}function l(e){if(!e)throw new Error("agentIdentifier required");s[e]||(s[e]=new Map)}function d(e="",t="feature",r=!1){if(l(e),!e||!s[e].get(t)||r)return g(e,t);s[e].get(t).staged=!0,f(e)}function f(e){const t=Array.from(s[e]);t.every((([e,t])=>t.staged))&&(t.sort(((e,t)=>e[1].priority-t[1].priority)),t.forEach((([t])=>{s[e].delete(t),g(e,t)})))}function g(e,t,r=!0){const o=e?n.ee.get(e):n.ee,s=i.i.handlers;if(!o.aborted&&o.backlog&&s){if(r){const e=o.backlog[t],r=s[t];if(r){for(let t=0;e&&t<e.length;++t)p(e[t],r);Object.entries(r).forEach((([e,t])=>{Object.values(t||{}).forEach((t=>{t[0]?.on&&t[0]?.context()instanceof a.y&&t[0].on(e,t[1])}))}))}}o.isolatedBacklog||delete s[t],o.backlog[t]=null,o.emit("drain-"+t,[])}}function p(e,t){var r=e[1];Object.values(t[r]||{}).forEach((t=>{var r=e[0];if(t[0]===r){var n=t[1],i=e[3],o=e[2];n.apply(i,o)}}))}},836:(e,t,r)=>{"use strict";r.d(t,{P:()=>c,ee:()=>u});var n=r(384),i=r(990),o=r(371),a=r(646),s=r(607);const c="nr@context:".concat(s.W),u=function e(t,r){var n={},s={},l={},d=!1;try{d=16===r.length&&(0,o.f)(r).isolatedBacklog}catch(e){}var f={on:p,addEventListener:p,removeEventListener:function(e,t){var r=n[e];if(!r)return;for(var i=0;i<r.length;i++)r[i]===t&&r.splice(i,1)},emit:function(e,r,n,i,o){!1!==o&&(o=!0);if(u.aborted&&!i)return;t&&o&&t.emit(e,r,n);for(var a=g(n),c=m(e),l=c.length,d=0;d<l;d++)c[d].apply(a,r);var p=v()[s[e]];p&&p.push([f,e,r,a]);return a},get:h,listeners:m,context:g,buffer:function(e,t){const r=v();if(t=t||"feature",f.aborted)return;Object.entries(e||{}).forEach((([e,n])=>{s[n]=t,t in r||(r[t]=[])}))},abort:function(){f._aborted=!0,Object.keys(f.backlog).forEach((e=>{delete f.backlog[e]}))},isBuffering:function(e){return!!v()[s[e]]},debugId:r,backlog:d?{}:t&&"object"==typeof t.backlog?t.backlog:{},isolatedBacklog:d};return Object.defineProperty(f,"aborted",{get:()=>{let e=f._aborted||!1;return e||(t&&(e=t.aborted),e)}}),f;function g(e){return e&&e instanceof a.y?e:e?(0,i.I)(e,c,(()=>new a.y(c))):new a.y(c)}function p(e,t){n[e]=m(e).concat(t)}function m(e){return n[e]||[]}function h(t){return l[t]=l[t]||e(f,t)}function v(){return f.backlog}}(void 0,"globalEE"),l=(0,n.Zm)();l.ee||(l.ee=u)},646:(e,t,r)=>{"use strict";r.d(t,{y:()=>n});class n{constructor(e){this.contextId=e}}},908:(e,t,r)=>{"use strict";r.d(t,{d:()=>n,p:()=>i});var n=r(836).ee.get("handle");function i(e,t,r,i,o){o?(o.buffer([e],i),o.emit(e,t,r)):(n.buffer([e],i),n.emit(e,t,r))}},606:(e,t,r)=>{"use strict";r.d(t,{i:()=>o});var n=r(908);o.on=a;var i=o.handlers={};function o(e,t,r,o){a(o||n.d,i,e,t,r)}function a(e,t,r,i,o){o||(o="feature"),e||(e=n.d);var a=t[o]=t[o]||{};(a[r]=a[r]||[]).push([e,i])}},878:(e,t,r)=>{"use strict";function n(e,t){return{capture:e,passive:!1,signal:t}}function i(e,t,r=!1,i){window.addEventListener(e,t,n(r,i))}function o(e,t,r=!1,i){document.addEventListener(e,t,n(r,i))}r.d(t,{DD:()=>o,jT:()=>n,sp:()=>i})},607:(e,t,r)=>{"use strict";r.d(t,{W:()=>n});const n=(0,r(566).bz)()},566:(e,t,r)=>{"use strict";r.d(t,{LA:()=>s,bz:()=>a});var n=r(154);const i="xxxxxxxx-xxxx-4xxx-yxxx-xxxxxxxxxxxx";function o(e,t){return e?15&e[t]:16*Math.random()|0}function a(){const e=n.gm?.crypto||n.gm?.msCrypto;let t,r=0;return e&&e.getRandomValues&&(t=e.getRandomValues(new Uint8Array(30))),i.split("").map((e=>"x"===e?o(t,r++).toString(16):"y"===e?(3&o()|8).toString(16):e)).join("")}function s(e){const t=n.gm?.crypto||n.gm?.msCrypto;let r,i=0;t&&t.getRandomValues&&(r=t.getRandomValues(new Uint8Array(e)));const a=[];for(var s=0;s<e;s++)a.push(o(r,i++).toString(16));return a.join("")}},614:(e,t,r)=>{"use strict";r.d(t,{BB:()=>a,H3:()=>n,g:()=>u,iL:()=>c,tS:()=>s,uh:()=>i,wk:()=>o});const n="NRBA",i="SESSION",o=144e5,a=18e5,s={STARTED:"session-started",PAUSE:"session-pause",RESET:"session-reset",RESUME:"session-resume",UPDATE:"session-update"},c={SAME_TAB:"same-tab",CROSS_TAB:"cross-tab"},u={OFF:0,FULL:1,ERROR:2}},863:(e,t,r)=>{"use strict";function n(){return Math.floor(performance.now())}r.d(t,{t:()=>n})},944:(e,t,r)=>{"use strict";function n(e,t){"function"==typeof console.debug&&console.debug("New Relic Warning: https://github.com/newrelic/newrelic-browser-agent/blob/main/docs/warning-codes.md#".concat(e),t)}r.d(t,{R:()=>n})},284:(e,t,r)=>{"use strict";r.d(t,{t:()=>c,B:()=>s});var n=r(836),i=r(154);const o="newrelic";const a=new Set,s={};function c(e,t){const r=n.ee.get(t);s[t]??={},e&&"object"==typeof e&&(a.has(t)||(r.emit("rumresp",[e]),s[t]=e,a.add(t),function(e={}){try{i.gm.dispatchEvent(new CustomEvent(o,{detail:e}))}catch(e){}}({loaded:!0})))}},990:(e,t,r)=>{"use strict";r.d(t,{I:()=>i});var n=Object.prototype.hasOwnProperty;function i(e,t,r){if(n.call(e,t))return e[t];var i=r();if(Object.defineProperty&&Object.keys)try{return Object.defineProperty(e,t,{value:i,writable:!0,enumerable:!1}),i}catch(e){}return e[t]=i,i}},389:(e,t,r)=>{"use strict";function n(e,t=500,r={}){const n=r?.leading||!1;let i;return(...r)=>{n&&void 0===i&&(e.apply(this,r),i=setTimeout((()=>{i=clearTimeout(i)}),t)),n||(clearTimeout(i),i=setTimeout((()=>{e.apply(this,r)}),t))}}function i(e){let t=!1;return(...r)=>{t||(t=!0,e.apply(this,r))}}r.d(t,{J:()=>i,s:()=>n})},289:(e,t,r)=>{"use strict";r.d(t,{GG:()=>o,sB:()=>a});var n=r(878);function i(){return"undefined"==typeof document||"complete"===document.readyState}function o(e,t){if(i())return e();(0,n.sp)("load",e,t)}function a(e){if(i())return e();(0,n.DD)("DOMContentLoaded",e)}},384:(e,t,r)=>{"use strict";r.d(t,{NT:()=>o,US:()=>l,Zm:()=>a,bQ:()=>c,dV:()=>s,nY:()=>u,pV:()=>d});var n=r(154),i=r(863);const o={beacon:"bam.nr-data.net",errorBeacon:"bam.nr-data.net"};function a(){return n.gm.NREUM||(n.gm.NREUM={}),void 0===n.gm.newrelic&&(n.gm.newrelic=n.gm.NREUM),n.gm.NREUM}function s(){let e=a();return e.o||(e.o={ST:n.gm.setTimeout,SI:n.gm.setImmediate,CT:n.gm.clearTimeout,XHR:n.gm.XMLHttpRequest,REQ:n.gm.Request,EV:n.gm.Event,PR:n.gm.Promise,MO:n.gm.MutationObserver,FETCH:n.gm.fetch,WS:n.gm.WebSocket}),e}function c(e,t){let r=a();r.initializedAgents??={},t.initializedAt={ms:(0,i.t)(),date:new Date},r.initializedAgents[e]=t}function u(e){let t=a();return t.initializedAgents?.[e]}function l(e,t){a()[e]=t}function d(){return function(){let e=a();const t=e.info||{};e.info={beacon:o.beacon,errorBeacon:o.errorBeacon,...t}}(),function(){let e=a();const t=e.init||{};e.init={...t}}(),s(),function(){let e=a();const t=e.loader_config||{};e.loader_config={...t}}(),a()}},843:(e,t,r)=>{"use strict";r.d(t,{u:()=>i});var n=r(878);function i(e,t=!1,r,i){(0,n.DD)("visibilitychange",(function(){if(t)return void("hidden"===document.visibilityState&&e());e(document.visibilityState)}),r,i)}},434:(e,t,r)=>{"use strict";r.d(t,{Jt:()=>o,YM:()=>c});var n=r(836),i=r(607);const o="nr@original:".concat(i.W);var a=Object.prototype.hasOwnProperty,s=!1;function c(e,t){return e||(e=n.ee),r.inPlace=function(e,t,n,i,o){n||(n="");const a="-"===n.charAt(0);for(let s=0;s<t.length;s++){const c=t[s],u=e[c];l(u)||(e[c]=r(u,a?c+n:n,i,c,o))}},r.flag=o,r;function r(t,r,n,s,c){return l(t)?t:(r||(r=""),nrWrapper[o]=t,function(e,t,r){if(Object.defineProperty&&Object.keys)try{return Object.keys(e).forEach((function(r){Object.defineProperty(t,r,{get:function(){return e[r]},set:function(t){return e[r]=t,t}})})),t}catch(e){u([e],r)}for(var n in e)a.call(e,n)&&(t[n]=e[n])}(t,nrWrapper,e),nrWrapper);function nrWrapper(){var o,a,l,d;try{a=this,o=[...arguments],l="function"==typeof n?n(o,a):n||{}}catch(t){u([t,"",[o,a,s],l],e)}i(r+"start",[o,a,s],l,c);try{return d=t.apply(a,o)}catch(e){throw i(r+"err",[o,a,e],l,c),e}finally{i(r+"end",[o,a,d],l,c)}}}function i(r,n,i,o){if(!s||t){var a=s;s=!0;try{e.emit(r,n,i,t,o)}catch(t){u([t,r,n,i],e)}s=a}}}function u(e,t){t||(t=n.ee);try{t.emit("internal-error",e)}catch(e){}}function l(e){return!(e&&"function"==typeof e&&e.apply&&!e[o])}},993:(e,t,r)=>{"use strict";r.d(t,{A$:()=>o,ET:()=>a,p_:()=>i});var n=r(860);const i={ERROR:"ERROR",WARN:"WARN",INFO:"INFO",DEBUG:"DEBUG",TRACE:"TRACE"},o={OFF:0,ERROR:1,WARN:2,INFO:3,DEBUG:4,TRACE:5},a="log";n.K7.logging},773:(e,t,r)=>{"use strict";r.d(t,{z_:()=>o,XG:()=>s,TZ:()=>n,rs:()=>i,xV:()=>a});r(154),r(566),r(384);const n=r(860).K7.metrics,i="sm",o="cm",a="storeSupportabilityMetrics",s="storeEventMetrics"},630:(e,t,r)=>{"use strict";r.d(t,{T:()=>n});const n=r(860).K7.pageViewEvent},782:(e,t,r)=>{"use strict";r.d(t,{T:()=>n});const n=r(860).K7.pageViewTiming},344:(e,t,r)=>{"use strict";r.d(t,{G4:()=>i});var n=r(614);r(860).K7.sessionReplay;const i={RECORD:"recordReplay",PAUSE:"pauseReplay",REPLAY_RUNNING:"replayRunning",ERROR_DURING_REPLAY:"errorDuringReplay"};n.g.ERROR,n.g.FULL,n.g.OFF},234:(e,t,r)=>{"use strict";r.d(t,{W:()=>o});var n=r(836),i=r(687);class o{constructor(e,t){this.agentIdentifier=e,this.ee=n.ee.get(e),this.featureName=t,this.blocked=!1}deregisterDrain(){(0,i.x3)(this.agentIdentifier,this.featureName)}}},603:(e,t,r)=>{"use strict";r.d(t,{j:()=>K});var n=r(860),i=r(555),o=r(371),a=r(908),s=r(836),c=r(687),u=r(289),l=r(154),d=r(944),f=r(773),g=r(384),p=r(344);const m=["setErrorHandler","finished","addToTrace","addRelease","recordCustomEvent","addPageAction","setCurrentRouteName","setPageViewName","setCustomAttribute","interaction","noticeError","setUserId","setApplicationVersion","start",p.G4.RECORD,p.G4.PAUSE,"log","wrapLogger"],h=["setErrorHandler","finished","addToTrace","addRelease"];var v=r(863),b=r(614),y=r(993);var w=r(646),R=r(434);const A=new Map;function E(e,t,r,n){if("object"!=typeof t||!t||"string"!=typeof r||!r||"function"!=typeof t[r])return(0,d.R)(29);const i=function(e){return(e||s.ee).get("logger")}(e),o=(0,R.YM)(i),a=new w.y(s.P);a.level=n.level,a.customAttributes=n.customAttributes;const c=t[r]?.[R.Jt]||t[r];return A.set(c,a),o.inPlace(t,[r],"wrap-logger-",(()=>A.get(c))),i}function _(){const e=(0,g.pV)();m.forEach((t=>{e[t]=(...r)=>function(t,...r){let n=[];return Object.values(e.initializedAgents).forEach((e=>{e&&e.api?e.exposed&&e.api[t]&&n.push(e.api[t](...r)):(0,d.R)(38,t)})),n.length>1?n:n[0]}(t,...r)}))}const x={};function N(e,t,g=!1){t||(0,c.Ak)(e,"api");const m={};var w=s.ee.get(e),R=w.get("tracer");x[e]=b.g.OFF,w.on(p.G4.REPLAY_RUNNING,(t=>{x[e]=t}));var A="api-",_=A+"ixn-";function N(t,r,n,o){const a=(0,i.Vp)(e);return null===r?delete a.jsAttributes[t]:(0,i.x1)(e,{...a,jsAttributes:{...a.jsAttributes,[t]:r}}),j(A,n,!0,o||null===r?"session":void 0)(t,r)}function k(){}m.log=function(e,{customAttributes:t={},level:r=y.p_.INFO}={}){(0,a.p)(f.xV,["API/log/called"],void 0,n.K7.metrics,w),function(e,t,r={},i=y.p_.INFO){(0,a.p)(f.xV,["API/logging/".concat(i.toLowerCase(),"/called")],void 0,n.K7.metrics,e),(0,a.p)(y.ET,[(0,v.t)(),t,r,i],void 0,n.K7.logging,e)}(w,e,t,r)},m.wrapLogger=(e,t,{customAttributes:r={},level:i=y.p_.INFO}={})=>{(0,a.p)(f.xV,["API/wrapLogger/called"],void 0,n.K7.metrics,w),E(w,e,t,{customAttributes:r,level:i})},h.forEach((e=>{m[e]=j(A,e,!0,"api")})),m.addPageAction=j(A,"addPageAction",!0,n.K7.genericEvents),m.recordCustomEvent=j(A,"recordCustomEvent",!0,n.K7.genericEvents),m.setPageViewName=function(t,r){if("string"==typeof t)return"/"!==t.charAt(0)&&(t="/"+t),(0,o.f)(e).customTransaction=(r||"http://custom.transaction")+t,j(A,"setPageViewName",!0)()},m.setCustomAttribute=function(e,t,r=!1){if("string"==typeof e){if(["string","number","boolean"].includes(typeof t)||null===t)return N(e,t,"setCustomAttribute",r);(0,d.R)(40,typeof t)}else(0,d.R)(39,typeof e)},m.setUserId=function(e){if("string"==typeof e||null===e)return N("enduser.id",e,"setUserId",!0);(0,d.R)(41,typeof e)},m.setApplicationVersion=function(e){if("string"==typeof e||null===e)return N("application.version",e,"setApplicationVersion",!1);(0,d.R)(42,typeof e)},m.start=()=>{try{(0,a.p)(f.xV,["API/start/called"],void 0,n.K7.metrics,w),w.emit("manual-start-all")}catch(e){(0,d.R)(23,e)}},m[p.G4.RECORD]=function(){(0,a.p)(f.xV,["API/recordReplay/called"],void 0,n.K7.metrics,w),(0,a.p)(p.G4.RECORD,[],void 0,n.K7.sessionReplay,w)},m[p.G4.PAUSE]=function(){(0,a.p)(f.xV,["API/pauseReplay/called"],void 0,n.K7.metrics,w),(0,a.p)(p.G4.PAUSE,[],void 0,n.K7.sessionReplay,w)},m.interaction=function(e){return(new k).get("object"==typeof e?e:{})};const T=k.prototype={createTracer:function(e,t){var r={},i=this,o="function"==typeof t;return(0,a.p)(f.xV,["API/createTracer/called"],void 0,n.K7.metrics,w),g||(0,a.p)(_+"tracer",[(0,v.t)(),e,r],i,n.K7.spa,w),function(){if(R.emit((o?"":"no-")+"fn-start",[(0,v.t)(),i,o],r),o)try{return t.apply(this,arguments)}catch(e){const t="string"==typeof e?new Error(e):e;throw R.emit("fn-err",[arguments,this,t],r),t}finally{R.emit("fn-end",[(0,v.t)()],r)}}}};function j(e,t,r,i){return function(){return(0,a.p)(f.xV,["API/"+t+"/called"],void 0,n.K7.metrics,w),i&&(0,a.p)(e+t,[r?(0,v.t)():performance.now(),...arguments],r?null:this,i,w),r?void 0:this}}function I(){r.e(296).then(r.bind(r,778)).then((({setAPI:t})=>{t(e),(0,c.Ze)(e,"api")})).catch((e=>{(0,d.R)(27,e),w.abort()}))}return["actionText","setName","setAttribute","save","ignore","onEnd","getContext","end","get"].forEach((e=>{T[e]=j(_,e,void 0,g?n.K7.softNav:n.K7.spa)})),m.setCurrentRouteName=g?j(_,"routeName",void 0,n.K7.softNav):j(A,"routeName",!0,n.K7.spa),m.noticeError=function(t,r){"string"==typeof t&&(t=new Error(t)),(0,a.p)(f.xV,["API/noticeError/called"],void 0,n.K7.metrics,w),(0,a.p)("err",[t,(0,v.t)(),!1,r,!!x[e]],void 0,n.K7.jserrors,w)},l.RI?(0,u.GG)((()=>I()),!0):I(),m}var k=r(217),T=r(122);const j={accountID:void 0,trustKey:void 0,agentID:void 0,licenseKey:void 0,applicationID:void 0,xpid:void 0},I={};var O=r(284);const S=e=>{const t=e.startsWith("http");e+="/",r.p=t?e:"https://"+e};let P=!1;function K(e,t={},r,n){let{init:a,info:c,loader_config:u,runtime:d={},exposed:f=!0}=t;d.loaderType=r;const p=(0,g.pV)();c||(a=p.init,c=p.info,u=p.loader_config),(0,k.xN)(e.agentIdentifier,a||{}),function(e,t){if(!e)throw new Error("All loader-config objects require an agent identifier!");I[e]=(0,T.a)(t,j);const r=(0,g.nY)(e);r&&(r.loader_config=I[e])}(e.agentIdentifier,u||{}),c.jsAttributes??={},l.bv&&(c.jsAttributes.isWorker=!0),(0,i.x1)(e.agentIdentifier,c);const m=(0,k.D0)(e.agentIdentifier),h=[c.beacon,c.errorBeacon];P||(m.proxy.assets&&(S(m.proxy.assets),h.push(m.proxy.assets)),m.proxy.beacon&&h.push(m.proxy.beacon),_(),(0,g.US)("activatedFeatures",O.B),e.runSoftNavOverSpa&&=!0===m.soft_navigations.enabled&&m.feature_flags.includes("soft_nav")),d.denyList=[...m.ajax.deny_list||[],...m.ajax.block_internal?h:[]],d.ptid=e.agentIdentifier,(0,o.V)(e.agentIdentifier,d),e.ee=s.ee.get(e.agentIdentifier),void 0===e.api&&(e.api=N(e.agentIdentifier,n,e.runSoftNavOverSpa)),void 0===e.exposed&&(e.exposed=f),P=!0}},374:(e,t,r)=>{r.nc=(()=>{try{return document?.currentScript?.nonce}catch(e){}return""})()},860:(e,t,r)=>{"use strict";r.d(t,{$J:()=>u,K7:()=>s,P3:()=>c,XX:()=>i,qY:()=>n,v4:()=>a});const n="events",i="jserrors",o="browser/blobs",a="rum",s={ajax:"ajax",genericEvents:"generic_events",jserrors:i,logging:"logging",metrics:"metrics",pageAction:"page_action",pageViewEvent:"page_view_event",pageViewTiming:"page_view_timing",sessionReplay:"session_replay",sessionTrace:"session_trace",softNav:"soft_navigations",spa:"spa"},c={[s.pageViewEvent]:1,[s.pageViewTiming]:2,[s.metrics]:3,[s.jserrors]:4,[s.spa]:5,[s.ajax]:6,[s.sessionTrace]:7,[s.softNav]:8,[s.sessionReplay]:9,[s.logging]:10,[s.genericEvents]:11},u={[s.pageViewEvent]:a,[s.pageViewTiming]:n,[s.ajax]:n,[s.spa]:n,[s.softNav]:n,[s.metrics]:i,[s.jserrors]:i,[s.sessionTrace]:o,[s.sessionReplay]:o,[s.logging]:"browser/logs",[s.genericEvents]:"ins"}}},n={};function i(e){var t=n[e];if(void 0!==t)return t.exports;var o=n[e]={exports:{}};return r[e](o,o.exports,i),o.exports}i.m=r,i.d=(e,t)=>{for(var r in t)i.o(t,r)&&!i.o(e,r)&&Object.defineProperty(e,r,{enumerable:!0,get:t[r]})},i.f={},i.e=e=>Promise.all(Object.keys(i.f).reduce(((t,r)=>(i.f[r](e,t),t)),[])),i.u=e=>"nr-rum-1.283.2.min.js",i.o=(e,t)=>Object.prototype.hasOwnProperty.call(e,t),e={},t="NRBA-1.283.2.PROD:",i.l=(r,n,o,a)=>{if(e[r])e[r].push(n);else{var s,c;if(void 0!==o)for(var u=document.getElementsByTagName("script"),l=0;l<u.length;l++){var d=u[l];if(d.getAttribute("src")==r||d.getAttribute("data-webpack")==t+o){s=d;break}}if(!s){c=!0;var f={296:"sha512-2Y8GMAOGF658KnXzOZ/v+DlLch8TBFvV0tTNnOy9wrpvtDa1t5CdZMyX+LubTymBlzPp6NUjllBghMCZqXBPmg=="};(s=document.createElement("script")).charset="utf-8",s.timeout=120,i.nc&&s.setAttribute("nonce",i.nc),s.setAttribute("data-webpack",t+o),s.src=r,0!==s.src.indexOf(window.location.origin+"/")&&(s.crossOrigin="anonymous"),f[a]&&(s.integrity=f[a])}e[r]=[n];var g=(t,n)=>{s.onerror=s.onload=null,clearTimeout(p);var i=e[r];if(delete e[r],s.parentNode&&s.parentNode.removeChild(s),i&&i.forEach((e=>e(n))),t)return t(n)},p=setTimeout(g.bind(null,void 0,{type:"timeout",target:s}),12e4);s.onerror=g.bind(null,s.onerror),s.onload=g.bind(null,s.onload),c&&document.head.appendChild(s)}},i.r=e=>{"undefined"!=typeof Symbol&&Symbol.toStringTag&&Object.defineProperty(e,Symbol.toStringTag,{value:"Module"}),Object.defineProperty(e,"__esModule",{value:!0})},i.p="https://js-agent.newrelic.com/",(()=>{var e={374:0,840:0};i.f.j=(t,r)=>{var n=i.o(e,t)?e[t]:void 0;if(0!==n)if(n)r.push(n[2]);else{var o=new Promise(((r,i)=>n=e[t]=[r,i]));r.push(n[2]=o);var a=i.p+i.u(t),s=new Error;i.l(a,(r=>{if(i.o(e,t)&&(0!==(n=e[t])&&(e[t]=void 0),n)){var o=r&&("load"===r.type?"missing":r.type),a=r&&r.target&&r.target.src;s.message="Loading chunk "+t+" failed.\n("+o+": "+a+")",s.name="ChunkLoadError",s.type=o,s.request=a,n[1](s)}}),"chunk-"+t,t)}};var t=(t,r)=>{var n,o,[a,s,c]=r,u=0;if(a.some((t=>0!==e[t]))){for(n in s)i.o(s,n)&&(i.m[n]=s[n]);if(c)c(i)}for(t&&t(r);u<a.length;u++)o=a[u],i.o(e,o)&&e[o]&&e[o][0](),e[o]=0},r=self["webpackChunk:NRBA-1.283.2.PROD"]=self["webpackChunk:NRBA-1.283.2.PROD"]||[];r.forEach(t.bind(null,0)),r.push=t.bind(null,r.push.bind(r))})(),(()=>{"use strict";i(374);var e=i(944),t=i(344),r=i(566);class n{agentIdentifier;constructor(){this.agentIdentifier=(0,r.LA)(16)}#e(t,...r){if("function"==typeof this.api?.[t])return this.api[t](...r);(0,e.R)(35,t)}addPageAction(e,t){return this.#e("addPageAction",e,t)}recordCustomEvent(e,t){return this.#e("recordCustomEvent",e,t)}setPageViewName(e,t){return this.#e("setPageViewName",e,t)}setCustomAttribute(e,t,r){return this.#e("setCustomAttribute",e,t,r)}noticeError(e,t){return this.#e("noticeError",e,t)}setUserId(e){return this.#e("setUserId",e)}setApplicationVersion(e){return this.#e("setApplicationVersion",e)}setErrorHandler(e){return this.#e("setErrorHandler",e)}addRelease(e,t){return this.#e("addRelease",e,t)}log(e,t){return this.#e("log",e,t)}}class o extends n{#e(t,...r){if("function"==typeof this.api?.[t])return this.api[t](...r);(0,e.R)(35,t)}start(){return this.#e("start")}finished(e){return this.#e("finished",e)}recordReplay(){return this.#e(t.G4.RECORD)}pauseReplay(){return this.#e(t.G4.PAUSE)}addToTrace(e){return this.#e("addToTrace",e)}setCurrentRouteName(e){return this.#e("setCurrentRouteName",e)}interaction(){return this.#e("interaction")}wrapLogger(e,t,r){return this.#e("wrapLogger",e,t,r)}}var a=i(860),s=i(217);const c=Object.values(a.K7);function u(e){const t={};return c.forEach((r=>{t[r]=function(e,t){return!0===(0,s.gD)(t,"".concat(e,".enabled"))}(r,e)})),t}var l=i(603);var d=i(687),f=i(234),g=i(289),p=i(154),m=i(384);const h=e=>p.RI&&!0===(0,s.gD)(e,"privacy.cookies_enabled");function v(e){return!!(0,m.dV)().o.MO&&h(e)&&!0===(0,s.gD)(e,"session_trace.enabled")}var b=i(389);class y extends f.W{constructor(e,t,r=!0){super(e.agentIdentifier,t),this.auto=r,this.abortHandler=void 0,this.featAggregate=void 0,this.onAggregateImported=void 0,!1===e.init[this.featureName].autoStart&&(this.auto=!1),this.auto?(0,d.Ak)(e.agentIdentifier,t):this.ee.on("manual-start-all",(0,b.J)((()=>{(0,d.Ak)(e.agentIdentifier,this.featureName),this.auto=!0,this.importAggregator(e)})))}importAggregator(t,r={}){if(this.featAggregate||!this.auto)return;let n;this.onAggregateImported=new Promise((e=>{n=e}));const o=async()=>{let o;try{if(h(this.agentIdentifier)){const{setupAgentSession:e}=await i.e(296).then(i.bind(i,861));o=e(t)}}catch(t){(0,e.R)(20,t),this.ee.emit("internal-error",[t]),this.featureName===a.K7.sessionReplay&&this.abortHandler?.()}try{if(!this.#t(this.featureName,o))return(0,d.Ze)(this.agentIdentifier,this.featureName),void n(!1);const{lazyFeatureLoader:e}=await i.e(296).then(i.bind(i,103)),{Aggregate:a}=await e(this.featureName,"aggregate");this.featAggregate=new a(t,r),t.runtime.harvester.initializedAggregates.push(this.featAggregate),n(!0)}catch(t){(0,e.R)(34,t),this.abortHandler?.(),(0,d.Ze)(this.agentIdentifier,this.featureName,!0),n(!1),this.ee&&this.ee.abort()}};p.RI?(0,g.GG)((()=>o()),!0):o()}#t(e,t){switch(e){case a.K7.sessionReplay:return v(this.agentIdentifier)&&!!t;case a.K7.sessionTrace:return!!t;default:return!0}}}var w=i(630);class R extends y{static featureName=w.T;constructor(e,t=!0){super(e,w.T,t),this.importAggregator(e)}}var A=i(908),E=i(843),_=i(878),x=i(782),N=i(863);class k extends y{static featureName=x.T;constructor(e,t=!0){super(e,x.T,t),p.RI&&((0,E.u)((()=>(0,A.p)("docHidden",[(0,N.t)()],void 0,x.T,this.ee)),!0),(0,_.sp)("pagehide",(()=>(0,A.p)("winPagehide",[(0,N.t)()],void 0,x.T,this.ee))),this.importAggregator(e))}}var T=i(773);class j extends y{static featureName=T.TZ;constructor(e,t=!0){super(e,T.TZ,t),this.importAggregator(e)}}new class extends o{constructor(t){super(),p.gm?(this.features={},(0,m.bQ)(this.agentIdentifier,this),this.desiredFeatures=new Set(t.features||[]),this.desiredFeatures.add(R),this.runSoftNavOverSpa=[...this.desiredFeatures].some((e=>e.featureName===a.K7.softNav)),(0,l.j)(this,t,t.loaderType||"agent"),this.run()):(0,e.R)(21)}get config(){return{info:this.info,init:this.init,loader_config:this.loader_config,runtime:this.runtime}}run(){try{const t=u(this.agentIdentifier),r=[...this.desiredFeatures];r.sort(((e,t)=>a.P3[e.featureName]-a.P3[t.featureName])),r.forEach((r=>{if(!t[r.featureName]&&r.featureName!==a.K7.pageViewEvent)return;if(this.runSoftNavOverSpa&&r.featureName===a.K7.spa)return;if(!this.runSoftNavOverSpa&&r.featureName===a.K7.softNav)return;const n=function(e){switch(e){case a.K7.ajax:return[a.K7.jserrors];case a.K7.sessionTrace:return[a.K7.ajax,a.K7.pageViewEvent];case a.K7.sessionReplay:return[a.K7.sessionTrace];case a.K7.pageViewTiming:return[a.K7.pageViewEvent];default:return[]}}(r.featureName).filter((e=>!(e in this.features)));n.length>0&&(0,e.R)(36,{targetFeature:r.featureName,missingDependencies:n}),this.features[r.featureName]=new r(this)}))}catch(t){(0,e.R)(22,t);for(const e in this.features)this.features[e].abortHandler?.();const r=(0,m.Zm)();delete r.initializedAgents[this.agentIdentifier]?.api,delete r.initializedAgents[this.agentIdentifier]?.features,delete this.sharedAggregator;return r.ee.get(this.agentIdentifier).abort(),!1}}}({features:[R,k,j],loaderType:"lite"})})()})();</script>
<noscript><style>form.antibot * :not(.antibot-message) { display: none !important; }</style>
</noscript><script async src="https://www.googletagmanager.com/gtag/js?id=G-HEQ0YF2VYL"></script>
<script>window.dataLayer = window.dataLayer || [];function gtag(){dataLayer.push(arguments)};gtag("js", new Date());gtag("set", "developer_id.dMDhkMT", true);gtag('set', {'cookie_flags': 'SameSite=None;Secure', 'cookie_domain': 'www.nist.gov'});gtag("config", "G-HEQ0YF2VYL", {"groups":"default","page_placeholder":"PLACEHOLDER_page_location","link_attribution":true,"allow_ad_personalization_signals":false});gtag("config", "G-CSLL4ZEK4L", {"groups":"default","page_placeholder":"PLACEHOLDER_page_location","link_attribution":true,"allow_ad_personalization_signals":false});gtag("event", "custom", {"node_title":"Quest Keynoter to Speak on Benefits of a \u0026quot;Resilience Mindset\u0026quot;","node_id":"1835731","blog_author":"Dawn Bailey","content_type":"Blog entry"});</script>
<meta name="description" content="Imagine a workplace of happiness and engagement. What does that look like?" />
<link rel="canonical" href="https://www.nist.gov/blogs/blogrige/quest-keynoter-speak-benefits-resilience-mindset" />
<link rel="shortlink" href="https://www.nist.gov/node/1835731" />
<meta name="citation_title" content="Quest Keynoter to Speak on Benefits of a &quot;Resilience Mindset&quot; | NIST" />
<meta property="og:site_name" content="NIST" />
<meta property="og:type" content="Article" />
<meta property="og:url" content="https://www.nist.gov/blogs/blogrige/quest-keynoter-speak-benefits-resilience-mindset" />
<meta property="og:title" content="Quest Keynoter to Speak on Benefits of a &quot;Resilience Mindset&quot;" />
<meta property="og:description" content="Imagine a workplace of happiness and engagement. What does that look like?" />
<meta property="og:image" content="https://www.nist.gov/sites/default/files/styles/social/public/images/2024/01/22/Shola-Richards-blog.jpg?itok=zE6yzBee" />
<meta property="og:image" content="https://www.nist.gov/themes/custom/nist_www/img/homepage/nist_mark.png" />
<meta property="og:image:width" content="960" />
<meta property="og:image:height" content="600" />
<meta property="og:image:alt" content="35th Quest Opening Keynote Shola Richards, Founder &amp; CEO, Go Together Global &amp; Author" />
<meta property="article:author" content="Dawn Bailey" />
<meta property="article:published_time" content="2024-01-23T07:00-05:00" />
<meta property="article:modified_time" content="2024-01-23T16:08-05:00" />
<meta name="dcterms.title" content="Quest Keynoter to Speak on Benefits of a &quot;Resilience Mindset&quot;" />
<meta name="dcterms.creator" content="Dawn Bailey" />
<meta name="dcterms.description" content="Imagine a workplace of happiness and engagement. What does that look like?" />
<meta name="dcterms.publisher" content="Dawn Bailey" />
<meta name="dcterms.contributor" content="NIST" />
<meta name="dcterms.date" content="2024-01-23T07:00-05:00" />
<meta name="dcterms.type" content="text" />
<meta name="dcterms.format" content="text/html" />
<meta name="dcterms.identifier" content="https://www.nist.gov/blogs/blogrige/quest-keynoter-speak-benefits-resilience-mindset" />
<meta name="dcterms.source" content="NIST" />
<meta name="dcterms.created" content="2024-01-23T07:00-05:00" />
<meta name="dcterms.modified" content="2024-01-23T16:08-05:00" />
<meta name="twitter:card" content="summary_large_image" />
<meta name="twitter:description" content="Imagine a workplace of happiness and engagement. What does that look like?" />
<meta name="twitter:site" content="NIST" />
<meta name="twitter:title" content="Quest Keynoter to Speak on Benefits of a &quot;Resilience Mindset&quot;" />
<meta name="google-site-verification" content="QMu0ODkER3rN5hLcMLqNVf7e3bkjYsNLTuhqfH48jCA" />
<meta name="Generator" content="Drupal 10 (https://www.drupal.org)" />
<meta name="MobileOptimized" content="width" />
<meta name="HandheldFriendly" content="true" />
<meta name="viewport" content="width=device-width, initial-scale=1.0" />
<meta name="nist_search_modified" class="elastic" content="2024-01-23T16:08:00-05:00" />
<script type="application/ld+json">{
"@context": "https://schema.org",
"@graph": [
{
"@type": "Article",
"@id": "https://www.nist.gov/blogs/blogrige/quest-keynoter-speak-benefits-resilience-mindset",
"headline": "Quest Keynoter to Speak on Benefits of a \u0022Resilience Mindset\u0022",
"name": "Quest Keynoter to Speak on Benefits of a \u0022Resilience Mindset\u0022",
"description": "Imagine a workplace of happiness and engagement. What does that look like?",
"image": {
"@type": "ImageObject",
"url": "https://www.nist.gov/sites/default/files/styles/social/public/images/2024/01/22/Shola-Richards-blog.jpg?itok=zE6yzBee",
"width": "960",
"height": "600"
},
"datePublished": "2024-01-23T07:00-05:00",
"dateModified": "2024-01-23T16:08-05:00",
"author": {
"@type": "Person",
"@id": "https://www.nist.gov/blogs/blogrige/authors/dawn-bailey",
"name": "Dawn Bailey",
"url": "https://www.nist.gov/blogs/blogrige/authors/dawn-bailey"
},
"publisher": {
"@type": "GovernmentOrganization",
"@id": "https://www.nist.gov/",
"name": "National Institute of Standards and Technology",
"url": "https://www.nist.gov/"
}
}
]
}</script>
<meta name="nist_search_bundle" class="elastic" content="blog" />
<link rel="icon" href="/themes/custom/nist_www/favicon.ico" type="image/vnd.microsoft.icon" />
<title>Quest Keynoter to Speak on Benefits of a &quot;Resilience Mindset&quot; | NIST</title>
<link rel="stylesheet" media="all" href="/sites/default/files/css/css_hKAD9a0878O1Pdb6alKtCmESLiUtQmrBX15rQUvSgOA.css?delta=0&amp;language=en&amp;theme=nist_www&amp;include=eJxNTgsOwjAIvVCzHqmhFJWMlqWwzd3ebmo0IYRH3i8Dzsl1zBLz706M2kJj8-QPqjR-Khl6qlpiYYMslITbHOwwpzq0Rhc_3kUzyFu77_sX09NPfix9XUCmDwwb027x2tPwXoXCjcWpR4TFeZQwRQZJlQrDGcMYBA5dPY0eqBv1I2oj1L_MytjV2OkFcnNX7g" />
<link rel="stylesheet" media="all" href="/sites/default/files/css/css_kGS0ApDpFo-_3JI4Ijxg4RCWlTqsImK3lqH7bCv5v2U.css?delta=1&amp;language=en&amp;theme=nist_www&amp;include=eJxNTgsOwjAIvVCzHqmhFJWMlqWwzd3ebmo0IYRH3i8Dzsl1zBLz706M2kJj8-QPqjR-Khl6qlpiYYMslITbHOwwpzq0Rhc_3kUzyFu77_sX09NPfix9XUCmDwwb027x2tPwXoXCjcWpR4TFeZQwRQZJlQrDGcMYBA5dPY0eqBv1I2oj1L_MytjV2OkFcnNX7g" />
<link rel="stylesheet" media="print" href="/sites/default/files/css/css_-IXwLuTUdm8IGHxib8GX8wWKw3LjKsNWSYYskZ5fEGg.css?delta=2&amp;language=en&amp;theme=nist_www&amp;include=eJxNTgsOwjAIvVCzHqmhFJWMlqWwzd3ebmo0IYRH3i8Dzsl1zBLz706M2kJj8-QPqjR-Khl6qlpiYYMslITbHOwwpzq0Rhc_3kUzyFu77_sX09NPfix9XUCmDwwb027x2tPwXoXCjcWpR4TFeZQwRQZJlQrDGcMYBA5dPY0eqBv1I2oj1L_MytjV2OkFcnNX7g" />
<link rel="stylesheet" media="all" href="/sites/default/files/css/css_jmXeSZNqhh6ayjrVIlS8rDw3mcnQaE5dzE2ZwwPSzNA.css?delta=3&amp;language=en&amp;theme=nist_www&amp;include=eJxNTgsOwjAIvVCzHqmhFJWMlqWwzd3ebmo0IYRH3i8Dzsl1zBLz706M2kJj8-QPqjR-Khl6qlpiYYMslITbHOwwpzq0Rhc_3kUzyFu77_sX09NPfix9XUCmDwwb027x2tPwXoXCjcWpR4TFeZQwRQZJlQrDGcMYBA5dPY0eqBv1I2oj1L_MytjV2OkFcnNX7g" />
<script src="/sites/default/files/js/js_GM8kl6wk698qKTTwusj83bCoGHHtOZ1UinjY1sE_Qbk.js?scope=header&amp;delta=0&amp;language=en&amp;theme=nist_www&amp;include=eJxdjQ0OwjAIhS-0yZEIXbFja0vTH6u3t5sajQkkfI_3wNCyY9VRCcx3xq1MTtV5RorkH1WWAv_CFKVUvMrQrPbolSzWPI5IdODotS5SWULKemP4F44vp1ZXDjz-qjeUMagFK4XMOOwl7qcHnFdDfn5HYGWynD-IvfcfB9_rEQSbWyJ_eeNUEoXREdRcW1mo8nQT7gW3FhIGjg1Ong-eD34CTWRxsA"></script>
</head>
<body class="node-1835731">
<a href="#main-content" class="visually-hidden focusable" data-elastic-exclude>
Skip to main content
</a>
<div class="dialog-off-canvas-main-canvas" data-off-canvas-main-canvas>
<!-- nist-index-ignore-start -->
<section data-elastic-exclude class="usa-banner" aria-label="Official government website">
<div class="usa-accordion">
<header class="usa-banner__header">
<div class="usa-banner__inner">
<div class="grid-col-auto">
<img class="usa-banner__header-flag" src="/libraries/nist-component-library/dist/img/us_flag_small.png" alt="U.S. flag">
</div>
<div class="grid-col-fill tablet:grid-col-auto">
<p class="usa-banner__header-text">An official website of the United States government</p>
<p class="usa-banner__header-action" aria-hidden="true">Heres how you know</p>
</div>
<button class="usa-accordion__button usa-banner__button" aria-expanded="false" aria-controls="gov-banner-default">
<span class="usa-banner__button-text">Heres how you know</span>
</button>
</div>
</header>
<div class="usa-banner__content usa-accordion__content" id="gov-banner-default">
<div class="grid-row grid-gap-lg">
<div class="usa-banner__guidance tablet:grid-col-6">
<img class="usa-banner__icon usa-media-block__img" src="/libraries/nist-component-library/dist/img/icon-dot-gov.svg" role="img" alt="" aria-hidden="true">
<div class="usa-media-block__body">
<p>
<strong>Official websites use .gov</strong>
<br/>
A <strong>.gov</strong> website belongs to an official government organization in the United States.
</p>
</div>
</div>
<div class="usa-banner__guidance tablet:grid-col-6">
<img class="usa-banner__icon usa-media-block__img" src="/libraries/nist-component-library/dist/img/icon-https.svg" role="img" alt="" aria-hidden="true">
<div class="usa-media-block__body">
<p>
<strong>Secure .gov websites use HTTPS</strong>
<br/>
A <strong>lock</strong> ( <span class="icon-lock">
<svg xmlns="http://www.w3.org/2000/svg" width="52" height="64" viewbox="0 0 52 64" class="usa-banner__lock-image" role="img" aria-labelledby="banner-lock-title banner-lock-description" focusable="false">
<title id="banner-lock-title">Lock</title>
<desc id="banner-lock-description">A locked padlock</desc><path fill="#000000" fill-rule="evenodd" d="M26 0c10.493 0 19 8.507 19 19v9h3a4 4 0 0 1 4 4v28a4 4 0 0 1-4 4H4a4 4 0 0 1-4-4V32a4 4 0 0 1 4-4h3v-9C7 8.507 15.507 0 26 0zm0 8c-5.979 0-10.843 4.77-10.996 10.712L15 19v9h22v-9c0-6.075-4.925-11-11-11z"/></svg>
</span>
) or <strong>https://</strong> means youve safely connected to the .gov website. Share sensitive information only on official, secure websites.
</p>
</div>
</div>
</div>
</div>
</div>
</section>
<!-- nist-index-ignore-end -->
<div data-elastic-exclude>
<!-- nist-index-ignore-start -->
<div class="nist-print-header" style="display:none;">
<p class="nist-print-header__url">https://www.nist.gov/blogs/blogrige/quest-keynoter-speak-benefits-resilience-mindset</p>
<img class="nist-print-header__logo" width="289" height="38" src="/libraries/nist-component-library/dist/img/logo/nist_logo_sidestack.svg" alt="National Institute of Standards and Technology" />
</div>
<div class="usa-overlay"></div>
<header class="usa-header nist-header--www nist-header--minimal" role="banner">
<div class="usa-navbar">
<div class="usa-logo flex-fill">
<a href="/" title="National Institute of Standards and Technology" aria-label="Home">
<img src="/libraries/nist-component-library/dist/img/logo/logo.svg" alt="National Institute of Standards and Technology" width="300px" height="80px" />
</a>
</div>
<div class="usa-header__right grid-row flex-auto">
<div class="grid-col-fill nist-header__search-group">
<form class="usa-search usa-search--small"
accept-charset="UTF-8"
action="/search"
id="search_form"
method="get">
<div role="search">
<label class="usa-sr-only" for="search-form">Search NIST</label>
<input class="usa-input" id="search-form" type="search" name="s" placeholder="Search NIST" required="" maxlength="128">
<button class="usa-button" type="submit"><img src="/libraries/nist-component-library/dist/img/usa-icons-bg/search--white.svg" class="usa-search__submit-icon" alt="Search"></button>
</div>
</form>
</div>
<div class="grid-col-auto padding-left-1">
<button class="usa-menu-btn">Menu</button>
</div>
</div>
</div>
<nav aria-label="Primary navigation" class="usa-nav">
<div class="usa-nav__inner">
<button class="usa-nav__close">Close</button>
<ul class="usa-nav__primary usa-accordion">
<li class="usa-nav__primary-item">
<a class="usa-nav__link" href="/publications">Publications</a>
</li>
<li class="usa-nav__primary-item">
<button class="usa-accordion__button usa-nav__link" aria-expanded="false" aria-controls="primary_menu-2"><span>What We Do</span></button>
<div id="primary_menu-2" class="usa-nav__submenu usa-megamenu">
<div class="grid-row">
<div class="tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
<li class="usa-nav__submenu-item">
<a href="/topics" class="usa-nav__link">All Topics</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/advanced-communications" class="usa-nav__link">Advanced communications</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/artificial-intelligence" class="usa-nav__link">Artificial intelligence</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/bioscience" class="usa-nav__link">Bioscience</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/buildings-construction" class="usa-nav__link">Buildings and construction</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/chemistry" class="usa-nav__link">Chemistry</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/cybersecurity" class="usa-nav__link">Cybersecurity</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/electronics" class="usa-nav__link">Electronics</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/energy" class="usa-nav__link">Energy</a>
</li>
</ul></div><div class="column-break tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
<li class="usa-nav__submenu-item">
<a href="/environment" class="usa-nav__link">Environment</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/fire" class="usa-nav__link">Fire</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/forensic-science" class="usa-nav__link">Forensic science</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/health" class="usa-nav__link">Health</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/information-technology" class="usa-nav__link">Information technology</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/infrastructure" class="usa-nav__link">Infrastructure</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/manufacturing" class="usa-nav__link">Manufacturing</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/materials" class="usa-nav__link">Materials</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/mathematics-statistics" class="usa-nav__link">Mathematics and statistics</a>
</li>
</ul></div><div class="column-break tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
<li class="usa-nav__submenu-item">
<a href="/metrology" class="usa-nav__link">Metrology</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/nanotechnology" class="usa-nav__link">Nanotechnology</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/neutron-research" class="usa-nav__link">Neutron research</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/performance-excellence" class="usa-nav__link">Performance excellence</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/physics" class="usa-nav__link">Physics</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/public-safety" class="usa-nav__link">Public safety</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/quantum-information-science" class="usa-nav__link">Quantum information science</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/resilience" class="usa-nav__link">Resilience</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/standards" class="usa-nav__link">Standards</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/transportation" class="usa-nav__link">Transportation</a>
</li>
</ul>
</div>
</div>
</div>
</li>
<li class="usa-nav__primary-item">
<button class="usa-accordion__button usa-nav__link" aria-expanded="false" aria-controls="primary_menu-3"><span>Labs &amp; Major Programs</span></button>
<div id="primary_menu-3" class="usa-nav__submenu usa-megamenu">
<div class="grid-row">
<div class="tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
<li class="usa-nav__submenu-item">
<a href="/adlp" class="usa-nav__link">Assoc Director of Laboratory Programs</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/laboratories" class="usa-nav__link">Laboratories</a>
<ul class="usa-nav__submenu-list">
<li>
<a href="/ctl" class="usa-nav__link">Communications Technology Laboratory</a>
</li>
<li>
<a href="/el" class="usa-nav__link">Engineering Laboratory</a>
</li>
<li>
<a href="/itl" class="usa-nav__link">Information Technology Laboratory</a>
</li>
<li>
<a href="/mml" class="usa-nav__link">Material Measurement Laboratory</a>
</li>
<li>
<a href="/pml" class="usa-nav__link">Physical Measurement Laboratory</a>
</li>
</ul>
</li>
</ul></div><div class="column-break tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
<li class="usa-nav__submenu-item">
<a href="/user-facilities" class="usa-nav__link">User Facilities</a>
<ul class="usa-nav__submenu-list">
<li>
<a href="/ncnr" class="usa-nav__link">NIST Center for Neutron Research</a>
</li>
<li>
<a href="/cnst" class="usa-nav__link">CNST NanoFab</a>
</li>
</ul>
</li>
<li class="usa-nav__submenu-item">
<a href="/labs-major-programs/research-test-beds" class="usa-nav__link">Research Test Beds</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/laboratories/projects-programs" class="usa-nav__link">Research Projects</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/laboratories/tools-instruments" class="usa-nav__link">Tools &amp; Instruments</a>
</li>
</ul></div><div class="column-break tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
<li class="usa-nav__submenu-item">
<a href="/major-programs" class="usa-nav__link">Major Programs</a>
<ul class="usa-nav__submenu-list">
<li>
<a href="/baldrige" class="usa-nav__link">Baldrige Performance Excellence Program</a>
</li>
<li>
<a href="/chips" class="usa-nav__link">CHIPS for America Initiative</a>
</li>
<li>
<a href="/mep" class="usa-nav__link">Manufacturing Extension Partnership (MEP)</a>
</li>
<li>
<a href="/oam" class="usa-nav__link">Office of Advanced Manufacturing</a>
</li>
<li>
<a href="/spo" class="usa-nav__link">Special Programs Office</a>
</li>
<li>
<a href="/tpo" class="usa-nav__link">Technology Partnerships Office</a>
</li>
</ul>
</li>
</ul>
</div>
</div>
</div>
</li>
<li class="usa-nav__primary-item">
<button class="usa-accordion__button usa-nav__link" aria-expanded="false" aria-controls="primary_menu-4"><span>Services &amp; Resources</span></button>
<div id="primary_menu-4" class="usa-nav__submenu usa-megamenu">
<div class="grid-row">
<div class="tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
<li class="usa-nav__submenu-item">
<a href="/content/standards-measurements" class="usa-nav__link">Standards and Measurements</a>
<ul class="usa-nav__submenu-list">
<li>
<a href="/calibrations" class="usa-nav__link">Calibration Services</a>
</li>
<li>
<a href="/nvlap" class="usa-nav__link">Laboratory Accreditation (NVLAP)</a>
</li>
<li>
<a href="/nist-quality-system" class="usa-nav__link">Quality System</a>
</li>
<li>
<a href="/srm" class="usa-nav__link">Standard Reference Materials (SRMs)</a>
</li>
<li>
<a href="/sri" class="usa-nav__link">Standard Reference Instruments (SRIs)</a>
</li>
<li>
<a href="/standardsgov" class="usa-nav__link">Standards.gov</a>
</li>
<li>
<a href="/pml/time-and-frequency-division/time-services" class="usa-nav__link">Time Services</a>
</li>
<li>
<a href="/pml/owm" class="usa-nav__link">Office of Weights and Measures</a>
</li>
</ul>
</li>
</ul></div><div class="column-break tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
<li class="usa-nav__submenu-item">
<a href="/services-resources/software" class="usa-nav__link">Software</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/data" class="usa-nav__link">Data</a>
<ul class="usa-nav__submenu-list">
<li>
<a href="https://webbook.nist.gov/chemistry/" class="usa-nav__link">Chemistry WebBook</a>
</li>
<li>
<a href="https://nvd.nist.gov/" class="usa-nav__link">National Vulnerability Database</a>
</li>
<li>
<a href="/pml/productsservices/physical-reference-data" class="usa-nav__link">Physical Reference Data</a>
</li>
<li>
<a href="/srd" class="usa-nav__link">Standard Reference Data (SRD)</a>
</li>
</ul>
</li>
<li class="usa-nav__submenu-item">
<a href="https://shop.nist.gov/" class="usa-nav__link">Storefront</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/tpo" class="usa-nav__link">License &amp; Patents</a>
</li>
</ul></div><div class="column-break tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
<li class="usa-nav__submenu-item">
<a href="https://csrc.nist.gov/" class="usa-nav__link">Computer Security Resource Center (CSRC)</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/nist-research-library" class="usa-nav__link">NIST Research Library</a>
</li>
</ul>
</div>
</div>
</div>
</li>
<li class="usa-nav__primary-item">
<button class="usa-accordion__button usa-nav__link" aria-expanded="false" aria-controls="primary_menu-5"><span>News &amp; Events</span></button>
<div id="primary_menu-5" class="usa-nav__submenu usa-megamenu">
<div class="grid-row">
<div class="tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
<li class="usa-nav__submenu-item">
<a href="/news-events/news" class="usa-nav__link">News</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/news-events/events" class="usa-nav__link">Events</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/blogs" class="usa-nav__link">Blogs</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/feature-stories" class="usa-nav__link">Feature Stories</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/awards" class="usa-nav__link">Awards</a>
</li>
</ul></div><div class="column-break tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
<li class="usa-nav__submenu-item">
<a href="/video-gallery" class="usa-nav__link">Video Gallery</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/image-gallery" class="usa-nav__link">Image Gallery</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/pao/media-contacts" class="usa-nav__link">Media Contacts</a>
</li>
</ul>
</div>
</div>
</div>
</li>
<li class="usa-nav__primary-item">
<button class="usa-accordion__button usa-nav__link" aria-expanded="false" aria-controls="primary_menu-6"><span>About NIST</span></button>
<div id="primary_menu-6" class="usa-nav__submenu usa-megamenu">
<div class="grid-row">
<div class="tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
<li class="usa-nav__submenu-item">
<a href="/about-nist" class="usa-nav__link">About Us</a>
<ul class="usa-nav__submenu-list">
<li>
<a href="/director/leadership" class="usa-nav__link">Leadership</a>
</li>
<li>
<a href="/director/nist-organization-structure" class="usa-nav__link">Organization Structure</a>
</li>
<li>
<a href="/about-nist/budget-planning" class="usa-nav__link">Budget &amp; Planning</a>
</li>
</ul>
</li>
<li class="usa-nav__submenu-item">
<a href="/about-nist/contact-us" class="usa-nav__link">Contact Us</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/about-nist/visit" class="usa-nav__link">Visit</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/careers" class="usa-nav__link">Careers</a>
<ul class="usa-nav__submenu-list">
<li>
<a href="/iaao/academic-affairs-office" class="usa-nav__link">Student programs</a>
</li>
</ul>
</li>
</ul></div><div class="column-break tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
<li class="usa-nav__submenu-item">
<a href="/about-nist/work-nist" class="usa-nav__link">Work with NIST</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/history" class="usa-nav__link">History</a>
<ul class="usa-nav__submenu-list">
<li>
<a href="http://nistdigitalarchives.contentdm.oclc.org/" class="usa-nav__link">NIST Digital Archives</a>
</li>
<li>
<a href="/nist-museum" class="usa-nav__link">NIST Museum</a>
</li>
<li>
<a href="/nist-and-nobel" class="usa-nav__link">NIST and the Nobel</a>
</li>
</ul>
</li>
<li class="usa-nav__submenu-item">
<a href="/education" class="usa-nav__link">Educational Resources</a>
</li>
</ul>
</div>
</div>
</div>
</li>
</ul>
</div>
</nav>
</header>
<!-- nist-index-ignore-end -->
</div>
<div class="grid-container">
</div>
<div
id="block-nist-www-content" class="nist-block"
>
<section
class="nist-page__content usa-section clearfix"
>
<a id="main-content" tabindex="-1"></a>
<div
class="nist-page__region nist-page__region--content-top-full"
>
<div
class="nist-block"
>
<div class="entity-reference">
<div class="nist-blog-header nist-blog-header--inner">
<div class="nist-blog-header__bkgrd">
<div class="nist-blog-header__main grid-container">
<div class="grid-row">
<h2 class="nist-blog-header__title">
<a href="/blogs/blogrige"> Blogrige
</a>
</h2>
<div class="nist-blog-header__tagline">
<p class="text">The Official Baldrige Blog</p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="grid-container margin-top-4">
<div
class="nist-page__region nist-page__region--content-top"
>
<div
class="nist-block"
>
<h1 class="nist-page__title">Quest Keynoter to Speak on Benefits of a &quot;Resilience Mindset&quot;</h1>
</div>
<div
class="font-body-md"
>
<div class="daterange"><time datetime="2024-01-23T12:00:00Z">January 23, 2024</time>
</div>
</div>
<div
class="nist-block"
>
<span>By: </span>
<a href="/blogs/blogrige/authors/dawn-bailey" hreflang="en">Dawn Bailey</a>
</div>
<div
class="nist-block"
>
<!-- nist-index-ignore-start -->
<div data-elastic-exclude class="nist-block nist-social__wrapper">
<h2 class="nist-social__title">Share</h2>
<div class="social-media-sharing">
<div class="nist-social__wrapper--share">
<div>
<a target="_blank" rel="noopener" href="https://www.facebook.com/share.php?u=https://www.nist.gov/blogs/blogrige/quest-keynoter-speak-benefits-resilience-mindset"
title="Facebook" class="nist-social nist-social--facebook-gray">
<span>Facebook</span>
</a>
</div>
<div>
<a target="_blank" rel="noopener" href="https://www.linkedin.com/shareArticle?mini=true&amp;url=https://www.nist.gov/blogs/blogrige/quest-keynoter-speak-benefits-resilience-mindset&amp;source=https://www.nist.gov/blogs/blogrige/quest-keynoter-speak-benefits-resilience-mindset"
title="Linkedin" class="nist-social nist-social--linkedin-gray">
<span>Linkedin</span>
</a>
</div>
<div>
<a target="_blank" rel="noopener" href="https://x.com/intent/tweet?url=https://www.nist.gov/blogs/blogrige/quest-keynoter-speak-benefits-resilience-mindset&amp;status=https://www.nist.gov/blogs/blogrige/quest-keynoter-speak-benefits-resilience-mindset"
title="X.com" class="nist-social nist-social--x-gray">
<span>X.com</span>
</a>
</div>
<div>
<a href="mailto:?subject=NIST.gov&amp;body=Check out this site https://www.nist.gov/blogs/blogrige/quest-keynoter-speak-benefits-resilience-mindset"
title="Email" class="nist-social nist-social--envelope-gray">
<span>Email</span>
</a>
</div>
</div>
</div>
</div>
<!-- nist-index-ignore-end -->
</div>
</div>
</div>
<div class="grid-container margin-top-4">
<div class="grid-row grid-gap-6">
<div
class="nist-page__region nist-page__region--content tablet-lg:grid-col-8"
>
<div
class="nist-block"
>
<div class="text-with-summary">
<figure class="nist-image">
<img loading="lazy" src="/sites/default/files/styles/960_x_960_limit/public/images/2024/01/22/Shola-Richards-blog.jpg?itok=tPAvbYFy" width="960" height="600" alt="35th Quest Opening Keynote Shola Richards, Founder &amp; CEO, Go Together Global &amp; Author" typeof="foaf:Image" />
<figcaption class="nist-image__caption">
<div data-caption-editable="true" class="nist-image__caption-content">
<p>Shola Richards, Opening Keynote speaker, 35th Baldrige Quest for Excellence® Conference</p>
</div>
<div class="nist-image__credit">
<span class="nist-image__credit-label">Credit:</span>
Shola Richards
</div>
</figcaption>
</figure>
<p><span><span>Imagine a workplace of happiness and engagement. What does that look like? </span></span></p>
<p><span><span><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="764a1cc0-b12d-490f-bda6-895905105493" href="/baldrige/qe/schedule/keynote-speakers#opening" title="Opening Monday Keynote">Shola Richards</a>, the CEO and founder of Go Together Global™, said leaders will need a “resilience mindset” to guide their teams to that workplace, where individuals—and organizations—are able to “bounce back” even stronger from challenges and disruptions.</span></span></p>
<p><span><span>At the Baldrige Program's upcoming,&nbsp;<a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="23d30ad2-c593-44c9-bd9a-331612798174" href="/baldrige/qe" title="35th Quest for Excellence&nbsp;Conference homepage">35th Quest for Excellence®&nbsp;Conference</a><a href="https://www.nist.gov/baldrige/qe" title="Quest for Excellence">,</a>&nbsp;Richards, who is the author of <em>Making Work Work</em> <em>and Go Together,</em> will present the keynote address “<a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="eb91fe71-20fa-41aa-9981-84d506aa68d3" href="/baldrige/qe/schedule#opening" title="Opening Keynote Presentation Time">Unstoppable Resilience™: The Keys to Staying Strong During any Challenge</a>” to help leaders “build unshakable strength within themselves and within their teams.” </span></span></p>
<p><span><span>Drawing on his experience as “an authority on workplace happiness and engagement,” Richards plans to inspire the Quest audience with practical tools to build resilience and “a sprinkle of inspiration to share with your teams and model yourself as leaders . . . to make significant differences in how [you] work, live, and lead.”</span></span></p>
<h3><span><span><strong>Individual and Organizational Resilience</strong></span></span></h3>
<p><span><span>Richards defines resilience as the ability to bounce back quickly from difficult or unpleasant circumstances; for organizations, this could mean bouncing back from natural disasters, economic downturns, supply-chain challenges, and, most recently, global pandemics. For individuals, it is about having “a resilience mindset.”</span></span></p>
<div class="nist-callout">
<p><span><span>“Organizations that are able to bounce back from challenging circumstances will be made up of individuals who are balancing their own resilience challenges,” he said. “The idea is to make sure the individual is strong so that he or she can pair up with other strong individuals to ultimately build strong organizations.”</span></span></p>
</div>
<h3><span><span><strong>Facing the Coming Challenges</strong></span></span></h3>
<p><span><span>In 2024, leaders will need to be willing to do hard things, Richards said, but the challenge is how to do the hard things a little bit better. Talent management, diversity, and a culture of psychological safety will be key, he said.</span></span></p>
<p><span><span>Talent management, with the ability to attract and retain great talent, is going to be a differentiator for resilient organizations going forward, said Richards. High-performing staff members will have many options and opportunities to move to more agile organizations that meet their needs. </span></span></p>
<p><span><span>“If youre operating in the same way that you did in 2019, that is not going to be attractive to the best talent,” said Richards. “Any organization that is serious about innovating, improving, and being the best will need to put a heightened focus on not just talent management but creating a high-performing culture . . . where folks are excited to be there and will tell others about their experience. They will want to stay longer, knowing that they will have the opportunity to grow and thrive and do their best work.”</span></span></p>
<p><span><span>In addition, Richards said that truly innovative companies embrace diverse perspectives. “They dont just listen to the same people, get the same information. . . . [Companies] who successfully innovate are the ones that put themselves in uncomfortable situations, encourage thoughtful risk taking, and embrace diverse perspectives.”</span></span></p>
<p><span><span>“It comes down to being passionate about doing hard things and not wishing for things to get easier, because they probably wont,” he said.</span></span></p>
<h3><span><span><strong>Drivers of Culture</strong></span></span></h3>
<p><span><span>The keynote theme of “unstoppable resilience” applies to leaders because they are the drivers of culture, creating an “environment of psychological safety” where people are able to communicate openly, “where they can raise their hand and say things like I dont know, or Im burned out, or I need help without the fear of being shamed for doing so,” Richards said.</span></span></p>
<p><span><span>In a culture without open communication, he said, people fear their promotability will be impacted if they speak honestly about their struggles. They may withhold information instead of sharing it, which could affect innovation and the ability to perform for customers. </span></span></p>
<div class="nist-callout">
<p><span><span>“The first step for leaders is to make sure that they are creating an environment where people are able to do their best work,” he said.</span></span></p>
</div>
<p><span><span>Richards, whose background is in organizational psychology, said he often sees leaders who behave in a way that actually lessens the resilience of their organizations because they do not role model the right behaviors, he said. &nbsp;</span></span></p>
<p><span><span>"For leaders, modeling the right behaviors is one of the most important skills,” said Richards. "It may seem like an unnerving thought, but the people youre entrusted to lead are always watching you. Theyre observing if you are working, communicating<span>,</span> and leading in a way that strengthens the team, or weakens it.”</span></span></p>
<p><span><span>It all comes back to having a resilience mindset, Richards said.</span></span></p>
<p><span><span>“Its the ability to bounce back from difficult circumstances even if that bounce back is small. Its a step in the right direction, and thats what Im hoping to talk about at the conference.”</span></span><br>
&nbsp;</p>
<hr>
<h4>Join us at the Quest for Excellence® 2024!</h4>
<div class="grid-row grid-gap">
<div class="grid-col-3">
<figure class=" align-center nist-image" role="group">
<div>
<img alt="The Quest for Excellence Conference March 20 - April 2, 2025. New location: Baltimore Marriott Waterfront, Baltimore, MD. Register today! " height="480" loading="lazy" src="/sites/default/files/styles/480_x_480_limit/public/images/2025/02/03/36th-Quest-blog-teaser.jpg?itok=1id_nk-9" typeof="foaf:Image" width="258">
</div>
<figcaption class="nist-image__caption"></figcaption>
</figure>
</div>
<div class="grid-col-9">
<h2>The Quest for Excellence® Conference</h2>
<h4><strong>Sunday, April 7Wednesday,&nbsp;April 10, 2024&nbsp;&nbsp;|&nbsp;&nbsp;#BaldrigeQuest</strong></h4>
<p>The conference will feature new and exciting opportunities to learn role-model best practices from nationally recognized thought leaders, Baldrige Award recipients, and representatives from other high-performing organizations. Conference highlights include sessions focusing on organizational resilience and future emerging challenges and take-home solutions to help your organization achieve breakthrough performance in areas such as leadership; strategy; customers; measurement, analysis, and knowledge management; workforce; and operations.</p>
<h3><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="0d4033cc-dbd0-4348-afad-ac95406b7e4e" href="/baldrige/qe/register" title="Quest Registration">Register Today!&nbsp;</a><br>
&nbsp;</h3>
</div>
</div>
<hr>
</div>
</div>
<div
class="nist-block"
>
<div class="nist-tags">
<a href="/blogrige-categories/award-process-events-and-training" hreflang="en">Award Process, Events, and Training</a>, <a href="/blogrige-categories/award-recipients" hreflang="en">Award Recipients</a>, <a href="/blogrige-categories/baldrige-excellence-framework-criteria" hreflang="en">Baldrige Excellence Framework (Criteria)</a> and <a href="/blogrige-categories/impact-baldrige" hreflang="en">Impact of Baldrige</a></div>
</div>
<div
class="nist-block"
>
<h2
class="nist-block__title"
>About the author</h2>
<div class="nist-field nist-field--label-hidden entity-reference">
<div class="nist-field__items">
<div class="nist-field__item">
<article
about="/blogs/blogrige/authors/dawn-bailey" class="nist-teaser"
>
<div class="nist-teaser__image">
<div class="entity-reference"> <a href="/blogs/blogrige/authors/dawn-bailey" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2019/12/18/IMG_2952.JPG?itok=-PWaG3HO" width="100" height="85" alt="Dawn Bailey" typeof="foaf:Image" />
</a>
</div>
</div>
<div class="nist-teaser__content-wrapper">
<header>
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/authors/dawn-bailey"><span>Dawn Bailey</span>
</a></h3>
</header>
<div class="nist-teaser__content">
<div class="text-with-summary"><p><span>Dawn Bailey is a writer/editor for the Baldrige Program and involved in all aspects of communications, from leading the Baldrige Executive Fellows program to managing the direction of case studies, social media efforts, and assessment teams. She has more than 25 years of experience, 18 years at the Baldrige Program. Her background is in English and journalism, with degrees from the University of Connecticut and an advanced degree from George Mason University.</span></p></div>
</div>
</div>
</article>
</div>
</div>
</div>
</div>
<div
class="views-element-container nist-block"
>
<h2
class="nist-block__title"
>Related posts</h2>
<div><div class="js-view-dom-id-e96a17434f12ea77efebfade88655443844e1a604590a198d6c28658e3398e5d">
<div>
<article
about="/blogs/blogrige/100-satisfaction-guaranteed" class="nist-teaser"
>
<div class="nist-teaser__image">
<div class="entity-reference"> <a href="/blogs/blogrige/100-satisfaction-guaranteed" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2025/02/06/Satisfaction-Guaranteed.jpg?itok=ThnLiBh5" width="100" height="63" alt="A home with hurricane shutters next to a ladder." typeof="foaf:Image" />
</a>
</div>
</div>
<div class="nist-teaser__content-wrapper">
<header>
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/100-satisfaction-guaranteed"><span>100% Satisfaction Guaranteed</span>
</a></h3>
<div class="nist-teaser__date">
<div class="daterange"><time datetime="2025-02-18T12:00:00Z">February 18, 2025</time>
</div>
</div>
</header>
<div class="nist-teaser__content">
<div class="text-with-summary"> 100% satisfaction guaranteed. A simple statement. Easy to understand. But…. My story begins with Hurricane Milton, one of two tragic hurricanes to hit the west
</div>
</div>
</div>
</article>
</div>
<div>
<article
about="/blogs/blogrige/boost-innovation-your-work-thinking-poet" class="nist-teaser"
>
<div class="nist-teaser__image">
<div class="entity-reference"> <a href="/blogs/blogrige/boost-innovation-your-work-thinking-poet" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2025/02/04/Tucker-Bryant-blog.jpg?itok=gDhGrp2O" width="100" height="63" alt="Tucker Bryant speaks on a stage in front of an audience." typeof="foaf:Image" />
</a>
</div>
</div>
<div class="nist-teaser__content-wrapper">
<header>
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/boost-innovation-your-work-thinking-poet"><span>Boost Innovation in Your Work—by Thinking Like a Poet</span>
</a></h3>
<div class="nist-teaser__date">
<div class="daterange"><time datetime="2025-02-04T12:00:00Z">February 4, 2025</time>
</div>
</div>
</header>
<div class="nist-teaser__content">
<div class="text-with-summary"> Tucker Bryant is a Stanford-educated poet and entrepreneur. Hes also a former employee of technology behemoth Google, where he used his creative perspective to
</div>
</div>
</div>
</article>
</div>
<div>
<article
about="/blogs/blogrige/more-reasons-apply-be-2025-baldrige-examiner" class="nist-teaser"
>
<div class="nist-teaser__image">
<div class="entity-reference"> <a href="/blogs/blogrige/more-reasons-apply-be-2025-baldrige-examiner" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2025/01/07/More-Reasons-to-Apply-to-Be-2025-Examiner.jpg?itok=ot0YShWL" width="100" height="63" alt="Why Apply to be a 2025 Baldrige Examiner showing a man holding an iPad displaying the online application." typeof="foaf:Image" />
</a>
</div>
</div>
<div class="nist-teaser__content-wrapper">
<header>
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/more-reasons-apply-be-2025-baldrige-examiner"><span>More Reasons to Apply to Be a 2025 Baldrige Examiner</span>
</a></h3>
<div class="nist-teaser__date">
<div class="daterange"><time datetime="2025-01-14T12:00:00Z">January 14, 2025</time>
</div>
</div>
</header>
<div class="nist-teaser__content">
<div class="text-with-summary"> In a blog last week, I provided a multitude of reasons to apply to be a 2025 Baldrige examiner®. The benefits of serving in this volunteer role were conveyed by
</div>
</div>
</div>
</article>
</div>
</div>
</div>
</div>
<div
class="nist-block no-print"
>
<h2
class="nist-block__title"
>Comments</h2>
<section>
<h2>Add new comment</h2>
<link rel="stylesheet" media="all" href="/sites/default/files/css/css_Lx5yvw0vUi4TN7C0L-5Rdrp4Q049mXEKn-dXREWOtBs.css?delta=0&amp;language=en&amp;theme=nist_www&amp;include=eJxLzCvJTMov0U-E0Hpp-UW5OsmJBSXJGYn6SYnFqTppmTklqUX6KUWlBYk5ehAeAD47FNs&amp;exclude=eJx1UAuuwyAMuxAdR0IBsi5bIBWfdb39QrunVZOeRFDsWI7BQ3i4JnoW67-9u1fj_xlRkGxmkZnRQQbeGoVqfwmTqTZ3JeWirJkFomtFbSjPdoZjXKkhpaXIE-0vMSLsXLthQt0s7KG4JNFGquDVmCk_TN1qw6QJK-56O7N44HM_fazsDSFi-YNuXdez-oSHBF9tLLCx9AX48oHmSbhWu98XDdMZTV0gaWUr_tprgKaUBAJ2CSPByEbBMGzSm9PwQZ9XNisZg_Bh6O49LSrP_bCeBp4G_kZLFIqMH3oD_KWsjg" />
<form class="comment-comment-node-blog-form comment-form usa-form antibot" novalidate="novalidate" data-drupal-selector="comment-form" data-action="/comment/reply/node/1835731/comment_node_blog" action="/antibot" method="post" id="comment-form" accept-charset="UTF-8">
<noscript>
<div class="antibot-no-js antibot-message antibot-message-warning">You must have JavaScript enabled to use this form.</div>
</noscript>
<div class="form-item js-form-item form-type-textfield js-form-type-textfield form-item-name js-form-item-name">
<label for="edit-name" class="usa-label">
Your name
</label>
<input data-drupal-default-value="Anonymous" data-drupal-selector="edit-name" type="text" id="edit-name" name="name" value="" size="30" maxlength="60" class="form-text usa-input" />
</div>
<input data-drupal-selector="form-6lj6reggsudaxst7x9rzea-tu3vrudteuh7vqxs9fpw" type="hidden" name="form_build_id" value="form-6lj6rEgGsuDaxst7x9rzEa_TU3VRUDtEUh7VqXs9fPw" class="usa-input" /><input data-drupal-selector="edit-comment-comment-node-blog-form" type="hidden" name="form_id" value="comment_comment_node_blog_form" class="usa-input" /><input data-drupal-selector="edit-antibot-key" type="hidden" name="antibot_key" value="" class="usa-input" /><div class="field--type-text-long field--name-comment-body field--widget-text-textarea js-form-wrapper form-wrapper" data-drupal-selector="edit-comment-body-wrapper" id="edit-comment-body-wrapper"> <div class="js-text-format-wrapper js-form-item form-item">
<div class="form-item js-form-item form-type-textarea js-form-type-textarea form-item-comment-body-0-value js-form-item-comment-body-0-value">
<label for="edit-comment-body-0-value" class="usa-label form-required">
Comment
<span class="usa-label--required"> <span class="usa-sr-only">Required</span>*</span></label>
<div class="form-textarea-wrapper">
<textarea class="js-text-full text-full form-textarea required usa-textarea resize-vertical" data-entity_embed-host-entity-langcode="en" data-media-embed-host-entity-langcode="en" data-drupal-selector="edit-comment-body-0-value" id="edit-comment-body-0-value" name="comment_body[0][value]" rows="5" cols="60" placeholder="" required="required" aria-required="true"></textarea>
</div>
</div>
<div class="js-filter-wrapper filter-wrapper hidden js-form-wrapper form-wrapper" data-drupal-selector="edit-comment-body-0-format" id="edit-comment-body-0-format"><div class="js-filter-guidelines filter-guidelines js-form-wrapper form-wrapper" data-drupal-selector="edit-comment-body-0-format-guidelines" id="edit-comment-body-0-format-guidelines"><div data-drupal-format-id="plain_text">
<h4>Plain text</h4>
<ul>
<li>No HTML tags allowed.</li>
<li>Web page addresses and email addresses turn into links automatically.</li>
<li>Lines and paragraphs break automatically.</li>
</ul>
</div>
</div>
</div>
</div>
</div>
<fieldset data-drupal-selector="edit-captcha" class="captcha captcha-type-challenge--image">
<legend class="captcha__title js-form-required form-required">
CAPTCHA
</legend>
<div class="captcha__element">
<input data-drupal-selector="edit-captcha-sid" type="hidden" name="captcha_sid" value="652067076" class="usa-input" /><input data-drupal-selector="edit-captcha-token" type="hidden" name="captcha_token" value="9Kcfx_E3PEcfXuCK8mq7uzucG68NeSlOCARCBzkj2aY" class="usa-input" /><div class="captcha__image-wrapper js-form-wrapper form-wrapper" data-drupal-selector="edit-captcha-image-wrapper" id="edit-captcha-image-wrapper"><img data-drupal-selector="edit-captcha-image" src="/image-captcha-generate/652067076/1741068209" width="180" height="60" alt="Image CAPTCHA" title="Image CAPTCHA" loading="lazy" typeof="foaf:Image" />
</div>
<div class="form-item js-form-item form-type-textfield js-form-type-textfield form-item-captcha-response js-form-item-captcha-response">
<label for="edit-captcha-response" class="usa-label form-required">
What code is in the image?
<span class="usa-label--required"> <span class="usa-sr-only">Required</span>*</span></label>
<input autocomplete="off" data-drupal-selector="edit-captcha-response" aria-describedby="edit-captcha-response--description" type="text" id="edit-captcha-response" name="captcha_response" value="" size="15" maxlength="128" class="form-text required usa-input" required="required" aria-required="true" />
<div id="edit-captcha-response--description" class="description help-block">
Enter the characters shown in the image.
</div>
</div>
</div>
<div class="captcha__description description">This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.</div>
</fieldset>
<div data-drupal-selector="edit-actions" class="form-actions js-form-wrapper form-wrapper" id="edit-actions--2"><input data-drupal-selector="edit-submit" type="submit" id="edit-submit" name="op" value="Save" class="button button--primary js-form-submit form-submit usa-button" /></div>
<div class="comments__disclaimer padding-top-2">
<em>Please be respectful when posting comments. We will post all comments without editing as long as they are appropriate for a public, family friendly website, are on topic and do not contain profanity, personal attacks, misleading or false information/accusations or promote specific commercial products, services or organizations. Comments that violate our comment policy or include links to non-government organizations/web pages will not be posted.</em>
</div>
</form>
</section>
</div>
</div>
<aside class="nist-page__region nist-page__region--sidebar-second tablet-lg:grid-col-4">
<div>
<div
class="nist-block"
>
<div>
<div about="/blogs/blogrige">
<div
class="views-exposed-form usa-form filters nist-block" novalidate="novalidate" data-drupal-selector="views-exposed-form-search-blog-blogrige-search-page"
>
<h2
class="nist-block__title"
>Search</h2>
<form action="/blogs/blogrige/search" method="get" id="views-exposed-form-search-blog-blogrige-search-page" accept-charset="UTF-8" class="usa-form">
<div class="form-item js-form-item form-type-textfield js-form-type-textfield form-item-k js-form-item-k form-no-label">
<input placeholder="Search this blog" data-drupal-selector="edit-k" type="text" id="edit-k" name="k" value="" size="30" maxlength="128" class="form-text usa-input" />
<div id="edit-k--description" class="description help-block">
Put exact phrase in quotes (e.g., "Quest conference")
</div>
</div>
<div class="grid-col-12 form-actions js-form-wrapper form-wrapper" data-drupal-selector="edit-actions" id="edit-actions"><input data-drupal-selector="edit-submit-search-blog" type="submit" id="edit-submit-search-blog" value="Search" class="button js-form-submit form-submit usa-button" /></div>
</form>
</div>
<div
class="nist-block no-print"
>
<h2
class="nist-block__title"
>Email alerts</h2>
<div class="text-long"><p>Sign up for e-mail alerts from the Blogrige blog by entering your e-mail address in the box below.</p>
<form action="https://public.govdelivery.com/accounts/USNIST/subscribers/qualify" accept-charset="UTF-8" method="post">
<input name="utf8" type="hidden" value="&#x2713;">
<input type="hidden" name="authenticity_token" value="D/AeWFqoqPEK65O+YJQQI9Pn9yEDHk1zubt0IGJg18L5pRydZ/PnAQrfCWp/IaMadbiMiAYyimIxV+5ICYMpdQ==">
<input type="hidden" name="topic_id" id="topic_id" value="USNIST_29">
<div class="grid-row grid-gap-1">
<div class="tablet:grid-col-8">
<label class="usa-sr-only" for="email">Enter Email Address</label>
<input class="usa-input" type="text" name="email" id="email" title="email">
</div>
<div class="tablet:grid-col-4">
<input type="submit" name="commit" value="Sign Up" class="usa-button margin-top-1">
</div>
</div>
</form>
</div>
</div>
<div
class="nist-block no-print"
>
<h2
class="nist-block__title"
>Stay Connected</h2>
<div><a href="https://www.x.com/BaldrigeProgram" class="nist-social nist-social--x" title="X (Twitter)" ><span>X (Twitter)</span></a><a href="https://www.youtube.com/playlist?list=PL914FB9D44BF49C14" class="nist-social nist-social--youtube" title="Youtube" ><span>Youtube</span></a><a href="https://public.govdelivery.com/accounts/USNIST/subscriber/new?topic_id=USNIST_29" class="nist-social nist-social--envelope" title="GovDelivery" ><span>GovDelivery</span></a></div>
</div>
<div
class="views-element-container nist-block no-print"
>
<h2
class="nist-block__title"
>Categories</h2>
<div><div class="js-view-dom-id-fd40e1677c83c18cc3563c23ea68a53d0c03f4d605fc9623c2deb422a5623492">
<div>
<select class="usa-select ViewsJumpMenu js-viewsJumpMenu" title="-- Choose --" id="blog-categories-block-4-jump-menu">
<option>-- Choose --</option>
<option data-url="/blogrige-categories/award-process-events-and-training">Award Process, Events, and Training</option>
<option data-url="/blogrige-categories/award-recipients">Award Recipients</option>
<option data-url="/blogrige-categories/baldrige-excellence-framework-criteria">Baldrige Excellence Framework (Criteria)</option>
<option data-url="/blogrige-categories/community">Community</option>
<option data-url="/blogrige-categories/cybersecurity">Cybersecurity</option>
<option data-url="/blogrige-categories/impact-baldrige">Impact of Baldrige</option>
<option data-url="/blogrige-categories/insights-road-performance-excellence">Insights on the Road to Performance Excellence</option>
<option data-url="/blogrige-categories/sector-focused">Sector Focused</option>
<option data-url="/blogrige-categories/self-assessing">Self-Assessing</option>
</select>
</div>
</div>
</div>
</div>
<div
class="nist-block"
>
<h2
class="nist-block__title"
>About this blog</h2>
<div class="text-long"><p>Blogrige, the official blog of the <a href="https://www.nist.gov/baldrige">Baldrige Performance Excellence Program</a>, shares practical guidance, success stories, examples, and inspiration on how Baldrige resources can support your long-term success, whether your organization is large or small, has one site or worldwide locations, and is just getting started or continuously improving.</p>
<p>The Baldrige Program offers a comprehensive and proven leadership and management&nbsp;<a href="https://www.nist.gov/baldrige/publications/baldrige-excellence-framework">framework</a>&nbsp;that focuses on results in all areas of your organization. Learn more about the&nbsp;<a href="https://www.nist.gov/baldrige">Baldrige Program</a>,&nbsp;the&nbsp;<a href="https://www.nist.gov/baldrige/products-services">products and services</a>&nbsp;available to help your organization succeed, and how to&nbsp;<a href="https://www.nist.gov/baldrige/self-assessing">self-assess</a>&nbsp;using the Baldrige framework.</p>
<p>If you have any questions about Blogrige, please contact Baldrige Customer Service at&nbsp;<span class="spamspan"><span class="u">baldrige</span> [at] <span class="d">nist.gov</span><span class="t"> (baldrige[at]nist[dot]gov)</span></span>.</p>
<p>The views presented here are those of the author and do not necessarily represent the views or policies of NIST.</p></div>
</div>
</div>
</div>
</div>
</div>
</aside>
</div>
</div>
<div class="grid-container">
</div>
</section>
</div>
<div data-elastic-exclude>
<!-- nist-index-ignore-start -->
<footer class="nist-footer padding-bottom-4">
<div class="grid-container nist-footer__info">
<div class="grid-row">
<div class="tablet:grid-col-6">
<div class="nist-footer__logo">
<a href="/" title="National Institute of Standards and Technology" rel="home">
<img class="nist-footer__logo-img" src="/libraries/nist-component-library/dist/img/logo/NIST-Logo-Brand-White.svg" alt="National Institute of Standards and Technology logo" width="300px" height="42px" />
</a>
</div>
<div class="nist-footer__contact">
<h3 class="nist-footer__contact-heading">HEADQUARTERS</h3>
<address>
100 Bureau Drive<br>
Gaithersburg, MD 20899<br>
<a href="tel:301-975-2000">301-975-2000</a>
</address>
<p>
<a href="mailto:do-webmaster@nist.gov">Webmaster</a> | <a href="https://www.nist.gov/about-nist/contact-us">Contact Us</a> | <a href="https://www.nist.gov/visit">Our Other Offices</a>
</p>
</div>
</div>
<div class="tablet:grid-col-6">
<div class="nist-footer__social-links">
<a class="nist-social nist-social--x-white" href=" https://x.com/NIST">
<span>X.com</span>
</a>
<a class="nist-social nist-social--facebook-white" href=" https://www.facebook.com/NIST">
<span>Facebook</span>
</a>
<a class="nist-social nist-social--linkedin-white" href=" https://www.linkedin.com/company/nist">
<span>LinkedIn</span>
</a>
<a class="nist-social nist-social--instagram-white" href=" https://www.instagram.com/nist/">
<span>Instagram</span>
</a>
<a class="nist-social nist-social--youtube-white" href=" https://www.youtube.com/NIST">
<span>YouTube</span>
</a>
<a class="nist-social nist-social--giphy-white" href=" https://giphy.com/nist">
<span>Giphy</span>
</a>
<a class="nist-social nist-social--rss-white" href=" https://www.nist.gov/news-events/nist-rss-feeds">
<span>RSS Feed</span>
</a>
<a class="nist-social nist-social--envelope-white" href=" https://public.govdelivery.com/accounts/USNIST/subscriber/new">
<span>Mailing List</span>
</a>
</div>
<div class="nist-footer__feedback">
How are we doing? <a class="usa-button" rel="nofollow" href="/form/nist-gov-feedback?destination=/blogs/blogrige/quest-keynoter-speak-benefits-resilience-mindset" title="Provide feedback">Feedback</a>
</div>
</div>
</div>
</div>
<div class="grid-container">
<div class="nist-footer__nav" role="navigation">
<ul>
<li class="nist-footer__menu-item">
<a href="https://www.nist.gov/privacy-policy">Site Privacy</a>
</li>
<li class="nist-footer__menu-item">
<a href="https://www.nist.gov/oism/accessibility">Accessibility</a>
</li>
<li class="nist-footer__menu-item">
<a href="https://www.nist.gov/privacy">Privacy Program</a>
</li>
<li class="nist-footer__menu-item">
<a href="https://www.nist.gov/oism/copyrights">Copyrights</a>
</li>
<li class="nist-footer__menu-item">
<a href="https://www.commerce.gov/vulnerability-disclosure-policy">Vulnerability Disclosure</a>
</li>
<li class="nist-footer__menu-item">
<a href="https://www.nist.gov/no-fear-act-policy">No Fear Act Policy</a>
</li>
<li class="nist-footer__menu-item">
<a href="https://www.nist.gov/office-director/freedom-information-act">FOIA</a>
</li>
<li class="nist-footer__menu-item">
<a href="https://www.nist.gov/environmental-policy-statement">Environmental Policy</a>
</li>
<li class="nist-footer__menu-item">
<a href="https://www.nist.gov/summary-report-scientific-integrity">Scientific Integrity</a>
</li>
<li class="nist-footer__menu-item">
<a href="https://www.nist.gov/nist-information-quality-standards">Information Quality Standards</a>
</li>
<li class="nist-footer__menu-item">
<a href="https://www.commerce.gov/">Commerce.gov</a>
</li>
<li class="nist-footer__menu-item">
<a href="http://www.science.gov/">Science.gov</a>
</li>
<li class="nist-footer__menu-item">
<a href="http://www.usa.gov/">USA.gov</a>
</li>
<li class="nist-footer__menu-item">
<a href="https://vote.gov/">Vote.gov</a>
</li>
</ul>
</div>
</div>
</footer>
<!-- nist-index-ignore-end -->
</div>
</div>
<script type="application/json" data-drupal-selector="drupal-settings-json">{"path":{"baseUrl":"\/","pathPrefix":"","currentPath":"node\/1835731","currentPathIsAdmin":false,"isFront":false,"currentLanguage":"en"},"pluralDelimiter":"\u0003","suppressDeprecationErrors":true,"back_to_top":{"back_to_top_button_trigger":100,"back_to_top_speed":1200,"back_to_top_prevent_on_mobile":false,"back_to_top_prevent_in_admin":true,"back_to_top_button_type":"image","back_to_top_button_text":"Back to top"},"google_analytics":{"account":"G-HEQ0YF2VYL","trackOutbound":true,"trackMailto":true,"trackTel":true,"trackDownload":true,"trackDownloadExtensions":"7z|aac|arc|arj|asf|asx|avi|bin|bsh|c|csv|doc(x|m)?|dot(x|m)?|dw(fx|g|gd)|dxf|eps|epub|exe|f(90)|flv|gif|gz|gzip|hqx|jar|jpe?g|js|m1v|mp(2|3|4|e?g)|mobi|mov(ie)?|msi|msp|pdf|phps|pl|png|ppt(x|m)?|pot(x|m)?|pps(x|m)?|ppam|sld(x|m)?|thmx|qtm?|ra(m|r)?|rfa|rtf|rvt|sch|sea|sit|swf|tar|tgz|tif|txt|txz|wav|wma|wmv|wpd|wrl|xls(x|m|b)?|xlt(x|m)|xlam|xml|xsd|z|zip"},"nist_search":{"clickTracking":"search-report-click","isDebug":false,"clickTrackEnabled":true,"message":"NIST Search in debug mode. Check the browsers network inspector for Click Track reporting results..."},"data":{"extlink":{"extTarget":false,"extTargetNoOverride":false,"extNofollow":false,"extNoreferrer":false,"extFollowNoOverride":false,"extClass":"ext","extLabel":"(link is external)","extImgClass":false,"extSubdomains":true,"extExclude":"\\.gov\\\/|\\.mil\\\/|\\manufacturingusa\\.com\\\/","extInclude":"","extCssExclude":".ck-editor, .nist-video-thumbnail__lightbox-trigger, a.nist-icon--mail-blue","extCssExplicit":"","extAlert":true,"extAlertText":"Thank you for visiting NIST. We hope your visit was informative. We have provided a link to this site because it has information that may be of interest to our users. NIST does not necessarily endorse the views expressed or the facts presented on this site. Further, NIST does not endorse any commercial products that may be advertised or available on this site. Click OK to be directed to your link.","mailtoClass":"0","mailtoLabel":"(link sends email)","extUseFontAwesome":false,"extIconPlacement":"after","extFaLinkClasses":"fa fa-external-link","extFaMailtoClasses":"fa fa-envelope-o","whitelistedDomains":[]}},"viewsJumpMenu":{"blog-categories-block-4-jump-menu":{"new_window":false}},"ajaxTrustedUrl":{"\/blogs\/blogrige\/search":true,"\/comment\/reply\/node\/1835731\/comment_node_blog":true},"user":{"uid":0,"permissionsHash":"bd6a443844dbe99b4e6942f3b1397526e760137efd2b1ee6b2d588fc414dff20"},"antibot":{"forms":{"comment-form":{"id":"comment-form","key":"8s3HerPNUiBWAup-NU0eICdfN5XSJ1VRGAW7gyEytXD"}}}}</script>
<script src="/sites/default/files/js/js_jDaFaXhHm6gPUKstNYX9eIyoQXghVs3g7rbR0QoqpYY.js?scope=footer&amp;delta=0&amp;language=en&amp;theme=nist_www&amp;include=eJxdjwEOwiAMRS_E7JFIGR3WASXQid5eNmc0JiXlfX5_g8N5tSqjCrjv3d6aCSIhksWM8ak8N_gXTOamduGheek5CnqrdYRwDhDw_dxYiVOpcif4F_Yth6ZXSjT2SnRYbRIPnhu6ERw5r4cHQhSHcTpH4EroqX7Q9t5_HPTQfRB83QrGy4mmFUzjZBC3bG1GJXNn6s3etlRsorzBwdPO084Gs7IThbNfFqnJjC8r1U_6m15OEIHs"></script>
<script src="https://siteimproveanalytics.com/js/siteanalyze_6017546.js" async></script>
<script src="/sites/default/files/js/js_fjIvy-IlwXd4rbnk9n_suaZdKKa0a8uyiypGvlE0sBs.js?scope=footer&amp;delta=2&amp;language=en&amp;theme=nist_www&amp;include=eJxdjwEOwiAMRS_E7JFIGR3WASXQid5eNmc0JiXlfX5_g8N5tSqjCrjv3d6aCSIhksWM8ak8N_gXTOamduGheek5CnqrdYRwDhDw_dxYiVOpcif4F_Yth6ZXSjT2SnRYbRIPnhu6ERw5r4cHQhSHcTpH4EroqX7Q9t5_HPTQfRB83QrGy4mmFUzjZBC3bG1GJXNn6s3etlRsorzBwdPO084Gs7IThbNfFqnJjC8r1U_6m15OEIHs"></script>
<script type="text/javascript">window.NREUM||(NREUM={});NREUM.info={"beacon":"bam.nr-data.net","licenseKey":"37b7ccb661","applicationID":"1089704227","transactionName":"YFxUN0sADEdYVkBaClkWdwBNCA1aFnFGRhVWVWoNVgUHaHpaWkcXWFVaBks9LFtdUGJaAEB6WQ1NEw1YVVBGHltBUFMU","queueTime":4,"applicationTime":926,"atts":"TBtXQQMaH0k=","errorBeacon":"bam.nr-data.net","agent":""}</script></body>
</html>