1642 lines
114 KiB
Text
1642 lines
114 KiB
Text
<!DOCTYPE html>
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<html lang="en" dir="ltr" prefix="content: http://purl.org/rss/1.0/modules/content/ dc: http://purl.org/dc/terms/ foaf: http://xmlns.com/foaf/0.1/ og: http://ogp.me/ns# rdfs: http://www.w3.org/2000/01/rdf-schema# schema: http://schema.org/ sioc: http://rdfs.org/sioc/ns# sioct: http://rdfs.org/sioc/types# skos: http://www.w3.org/2004/02/skos/core# xsd: http://www.w3.org/2001/XMLSchema# ">
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<head>
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<h1 class="nist-page__title">Is PDCA the Right Tool for Leaders in 2022?</h1>
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<div class="daterange"><time datetime="2022-07-26T12:00:00Z">July 26, 2022</time>
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<span>By: </span>
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<a href="/blogs/blogrige/authors/harry-hertz-baldrige-cheermudgeon" hreflang="en">Harry Hertz “The Baldrige Cheermudgeon”</a>
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<img loading="lazy" src="/sites/default/files/styles/960_x_960_limit/public/images/2022/07/18/Is-PDCA-the-Right-Tool-for-Leaders.jpg?itok=8J5bq1mq" width="960" height="600" alt="Plan-Do-Check-Act circle that connects back to Plan with Continuous Improvement? in the middle of the circle." typeof="foaf:Image" />
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<span class="nist-image__credit-label">Credit:</span>
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Elnur/Shutterstock
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<p>Since the 1950's, <a href="https://kanbanize.com/lean-management/improvement/what-is-pdca-cycle" title="History of PDCA">PDCA</a> has been accepted as a premier tool for improvement. However, I contend that this tool is incomplete for the challenges leaders (and organizations) face in 2022.</p>
|
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<p>As stated in a <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="d886af01-f58b-4139-bb33-cd7ad4172992" href="/blogs/blogrige/building-trust-ceo-2022-are-you-thinking-about-focus-and-constant-reinvention" title="Building Trust as a CEO in 2022: Are You Thinking about Focus and Constant Reinvention?">recent blog posting</a> on CEO challenges for 2022, CEOs must both provide organizational focus and reinvent the organization at the same time. It is central to the opportunity and challenge senior leaders face to focus on the vital few areas that will create impact, while simultaneously keeping an eye on constant reinvention to continue to create and achieve positive impact.</p>
|
||
|
||
<p>With the need to both focus on the vital few and reinvent for the future, I would propose that "PDCA" has become more complex. My proposal is A<strong>r</strong>S<strong>r</strong>PAR<strong>r</strong>, where<strong> r</strong> stands for<strong> reflect</strong>. ASPAR is Analyze-Synthesize-Prioritize-Act-Review. The whole cycle must be accomplished with efficiency, effectiveness, and times for reflection.</p>
|
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<figure class=" align-center nist-image--lightbox nist-image" role="group">
|
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<div data-lightbox="https://www.nist.gov/sites/default/files/styles/2800_x_2800_limit/public/images/2022/07/26/Is-PDCA-the-Right-Tool-for-Leaders.png?itok=LbKiu51I" data-media-id="649416">
|
||
|
||
<img alt="ArSrPARr, where r stands for reflect. ASPAR is Analyze-Synthesize-Prioritize-Act-Review. The whole cycle must be accomplished with efficiency, effectiveness, and times for reflection" height="328" loading="lazy" src="/sites/default/files/styles/480_x_480_limit/public/images/2022/07/26/Is-PDCA-the-Right-Tool-for-Leaders.png?itok=7uEPi4Cx" typeof="foaf:Image" width="480">
|
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<figcaption class="nist-image__caption"></figcaption>
|
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</figure>
|
||
|
||
|
||
|
||
<h3>ASPAR and r</h3>
|
||
|
||
<h4>Analyze</h4>
|
||
|
||
<p>Analyze the organization's current plans, priorities, challenges, advantages, and the external environment. Make sure to consider the risk landscape, your industry's competitive environment, and what is happening in adjacent industries.</p>
|
||
|
||
<h4>Synthesize</h4>
|
||
|
||
<p>Develop a coherent picture that describes one or multiple scenarios based on synthesis of the information from your analysis.</p>
|
||
|
||
<h4>Prioritize</h4>
|
||
|
||
<p>Prioritize your short-term actions based on the synthesized information or the likeliest scenario, if there are multiple possibilities. Develop a sense of priorities for the longer term based on your chosen path.</p>
|
||
|
||
<h4>Act</h4>
|
||
|
||
<p>Act with decisiveness. Allocate resources (financial, people, facilities...). Set milestones and develop metrics.</p>
|
||
|
||
<h4>Review</h4>
|
||
|
||
<p>Measure progress. Check if you are reaching your intended milestones and goals.</p>
|
||
|
||
<h4>reflect</h4>
|
||
|
||
<p>At each of the "reflect" points, consider if you are drawing logical and defensible conclusions. This is also the time to see if any disruptive changes have occurred that require going from focus to further reinvention. Make sure you purposefully schedule time to carry out these reflections. Reflection needs devoted thought time. Consider conducting reflections alone and with your key team members.</p>
|
||
|
||
<h3>Leadership from a Baldrige Perspective and <em>reflection</em></h3>
|
||
|
||
<p>The <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="00b6643c-f609-4ef9-baab-8a71ecca6aa9" href="/baldrige/publications/baldrige-excellence-framework" title="Baldrige Excellence Framework">Baldrige Excellence Framework®</a> provides two significant components for considering leadership reflection. The first is the Baldrige core value of <em>visionary leadership</em>. The core value states that leaders are responsible for ongoing organizational success. This includes creating strategies, stimulating innovation, managing risk, and ensuring resilience. Embedded in all these responsibilities is the necessity to analyze, synthesize, prioritize, act, review, and <em>reflect</em>. In upcoming revisions to the framework, the need to <em>reflect</em> might be given specific mention.</p>
|
||
|
||
<p>Within <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="04881de3-55aa-4c9b-bc62-65aac27dc41d" href="/baldrige/baldrige-criteria-commentary#senior" title="item 1.1">item 1.1</a> of the Baldrige Criteria for Performance Excellence®, the last area is about creating a focus on action, including the requirement to identify needed actions, deploy those actions, and demonstrate personal accountability for those actions. The accompanying item note details some of the considerations for a focus on action and might benefit from a specific mention of the need to reflect.</p>
|
||
|
||
<p>The Baldrige Criteria are accompanied by <a href="https://www.nist.gov/image/2021-2022-baldrige-framework-steps-toward-mature-processesjpg" title="Baldrige organizational maturity model">scoring guidelines</a>, with ranges that reflect the organization's maturity in addressing the Criteria questions. I contemplated <em>reflection</em> as a maturity consideration. However, I believe <em>reflection</em> to be a necessity at all levels of maturity. Therefore, I don't believe reflection belongs in the scoring guidelines.</p>
|
||
|
||
<h3>A Final Thought</h3>
|
||
|
||
<p>Much has been written about leadership reflection time. I believe ASPAR provides a logical approach to sharpening reflection time. As a system, ArSrPARr should provide a framework for focus and reinvention. Let me know what you think and what your experience is.<br>
|
||
</p>
|
||
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||
<hr>
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||
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||
<img alt="2021-2022 Baldrige Excellence Framework Business/Nonprofit feature image" height="300" loading="lazy" src="/sites/default/files/styles/960_x_960_limit/public/images/2020/12/17/2021-2022-Baldrige-Excellence-Framework-featured-cover_0.jpg?itok=bk3KBYWd" title="2021-2022 Baldrige Excellence Framework Business/Nonprofit feature image" typeof="foaf:Image" width="233">
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||
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</figure>
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||
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</div>
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||
|
||
<div class="grid-col-9">
|
||
<h2>Baldrige Excellence Framework®</h2>
|
||
|
||
<p>The <a href="https://www.nist.gov/baldrige/publications/baldrige-excellence-framework">Baldrige Excellence Framework</a> has empowered organizations to accomplish their missions, improve results, and become more competitive. It includes the Criteria for Performance Excellence, core values and concepts, and guidelines for evaluating your processes and results.</p>
|
||
|
||
<h3><a href="https://www.nist.gov/baldrige/publications/baldrige-excellence-framework"><strong>Purchase your copy today!</strong></a></h3>
|
||
|
||
<p>Available versions: <a href="https://www.nist.gov/baldrige/publications/baldrige-excellence-framework/businessnonprofit">Business/Nonprofit</a>, <a href="https://www.nist.gov/baldrige/publications/baldrige-excellence-framework/education">Education</a>, and <a href="https://www.nist.gov/baldrige/publications/baldrige-excellence-framework/health-care">Health Care</a></p>
|
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</div>
|
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</div>
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<hr>
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</div>
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>
|
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||
|
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<div class="nist-tags">
|
||
<a href="/blogrige-categories/baldrige-excellence-framework-criteria" hreflang="en">Baldrige Excellence Framework (Criteria)</a></div>
|
||
|
||
|
||
</div>
|
||
|
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<div
|
||
class="nist-block"
|
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>
|
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<h2
|
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class="nist-block__title"
|
||
>About the author</h2>
|
||
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||
<div class="nist-field nist-field--label-hidden entity-reference">
|
||
<div class="nist-field__items">
|
||
<div class="nist-field__item">
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|
||
<article
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||
about="/blogs/blogrige/authors/harry-hertz-baldrige-cheermudgeon" class="nist-teaser"
|
||
>
|
||
<div class="nist-teaser__image">
|
||
<div class="entity-reference"> <a href="/blogs/blogrige/authors/harry-hertz-baldrige-cheermudgeon" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/baldrige/dr-_harry_hertz_photo.jpg?itok=A_2psdFg" width="71" height="100" alt="Dr. Harry Hertz Photo" typeof="foaf:Image" />
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</a>
|
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</div>
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|
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</div>
|
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<div class="nist-teaser__content-wrapper">
|
||
<header>
|
||
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/authors/harry-hertz-baldrige-cheermudgeon"><span>Harry Hertz “The Baldrige Cheermudgeon”</span>
|
||
</a></h3>
|
||
|
||
</header>
|
||
<div class="nist-teaser__content">
|
||
<div class="text-with-summary"><p>I am Harry Hertz, the Baldrige Cheermudgeon, and Director Emeritus of the Baldrige Program. I joined the Program in 1992 after a decade in management in the analytical chemistry and chemical sciences laboratories at the National Institute of Standards and Technology (NIST), the home of the Baldrige Program. I started my career at NIST (NBS) as a bench analytical chemist.</p>
|
||
|
||
<p>My favorite aspects of the Baldrige Program are: (1) the opportunity to interact with leading thinkers from all sectors of the U.S. economy who serve as volunteers in the Baldrige Program, who participate in the Baldrige Executive Fellows Program, and who represent Award applicants at the forefront of the continuous journey to performance excellence, and (2) the intellectual challenge of synthesizing ideas from leading thinkers and from personal research into <em>Insights on the Road to Performance Excellence</em> and other blogs that tackle challenges at the “leading edge of validated leadership and performance practice,” and contribute to the continuous revision of the Baldrige Performance Excellence Framework.</p>
|
||
|
||
<p>Outside of work I spend my time with family (including three beautiful granddaughters), exercising, baking bread, traveling, educating tomorrow’s leaders, and participating on various boards and board committees.</p></div>
|
||
|
||
</div>
|
||
</div>
|
||
</article>
|
||
</div>
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||
</div>
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||
</div>
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</div>
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<div
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class="views-element-container nist-block"
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||
>
|
||
|
||
<h2
|
||
class="nist-block__title"
|
||
>Related posts</h2>
|
||
|
||
<div><div class="js-view-dom-id-343cdc6bd82b5f50ec4e547c79b452e723f57fe0e6eaabffe549d31c2962cfb0">
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<article
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about="/blogs/blogrige/100-satisfaction-guaranteed" class="nist-teaser"
|
||
>
|
||
<div class="nist-teaser__image">
|
||
<div class="entity-reference"> <a href="/blogs/blogrige/100-satisfaction-guaranteed" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2025/02/06/Satisfaction-Guaranteed.jpg?itok=ThnLiBh5" width="100" height="63" alt="A home with hurricane shutters next to a ladder." typeof="foaf:Image" />
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</a>
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<div class="nist-teaser__content-wrapper">
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<header>
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||
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/100-satisfaction-guaranteed"><span>100% Satisfaction Guaranteed</span>
|
||
</a></h3>
|
||
<div class="nist-teaser__date">
|
||
<div class="daterange"><time datetime="2025-02-18T12:00:00Z">February 18, 2025</time>
|
||
</div>
|
||
|
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</div>
|
||
|
||
</header>
|
||
<div class="nist-teaser__content">
|
||
<div class="text-with-summary"> 100% satisfaction guaranteed. A simple statement. Easy to understand. But…. My story begins with Hurricane Milton, one of two tragic hurricanes to hit the west
|
||
|
||
</div>
|
||
|
||
</div>
|
||
</div>
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||
</article>
|
||
</div>
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||
<div>
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<article
|
||
about="/blogs/blogrige/more-reasons-apply-be-2025-baldrige-examiner" class="nist-teaser"
|
||
>
|
||
<div class="nist-teaser__image">
|
||
<div class="entity-reference"> <a href="/blogs/blogrige/more-reasons-apply-be-2025-baldrige-examiner" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2025/01/07/More-Reasons-to-Apply-to-Be-2025-Examiner.jpg?itok=ot0YShWL" width="100" height="63" alt="Why Apply to be a 2025 Baldrige Examiner showing a man holding an iPad displaying the online application." typeof="foaf:Image" />
|
||
|
||
</a>
|
||
</div>
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</div>
|
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<div class="nist-teaser__content-wrapper">
|
||
<header>
|
||
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/more-reasons-apply-be-2025-baldrige-examiner"><span>More Reasons to Apply to Be a 2025 Baldrige Examiner</span>
|
||
</a></h3>
|
||
<div class="nist-teaser__date">
|
||
<div class="daterange"><time datetime="2025-01-14T12:00:00Z">January 14, 2025</time>
|
||
</div>
|
||
|
||
</div>
|
||
|
||
</header>
|
||
<div class="nist-teaser__content">
|
||
<div class="text-with-summary"> In a blog last week, I provided a multitude of reasons to apply to be a 2025 Baldrige examiner®. The benefits of serving in this volunteer role were conveyed by
|
||
|
||
</div>
|
||
|
||
</div>
|
||
</div>
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||
</article>
|
||
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||
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<article
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||
about="/blogs/blogrige/why-apply-be-2025-baldrige-examiner" class="nist-teaser"
|
||
>
|
||
<div class="nist-teaser__image">
|
||
<div class="entity-reference"> <a href="/blogs/blogrige/why-apply-be-2025-baldrige-examiner" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2025/01/07/Why-Apply-to-Be-2025-Examiner.jpg?itok=eCEy9jXg" width="100" height="63" alt="Why apply to become a Baldrige Examiner showing a woman holding an iPad with the examiner application on the screen." typeof="foaf:Image" />
|
||
|
||
</a>
|
||
</div>
|
||
|
||
</div>
|
||
<div class="nist-teaser__content-wrapper">
|
||
<header>
|
||
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/why-apply-be-2025-baldrige-examiner"><span>Why Apply to Be a 2025 Baldrige Examiner?</span>
|
||
</a></h3>
|
||
<div class="nist-teaser__date">
|
||
<div class="daterange"><time datetime="2025-01-08T12:00:00Z">January 8, 2025</time>
|
||
</div>
|
||
|
||
</div>
|
||
|
||
</header>
|
||
<div class="nist-teaser__content">
|
||
<div class="text-with-summary"> IYKYK. * But if you don’t know why it’s beneficial to be a Baldrige examiner®, I invite you to find out what experienced Baldrige examiners have discovered
|
||
|
||
</div>
|
||
|
||
</div>
|
||
</div>
|
||
</article>
|
||
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||
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|
||
|
||
|
||
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|
||
class="nist-block no-print"
|
||
>
|
||
|
||
<h2
|
||
class="nist-block__title"
|
||
>Comments</h2>
|
||
|
||
<section>
|
||
|
||
|
||
|
||
|
||
<article data-comment-user-id="0" id="comment-108876" class="nist-comment js-comment">
|
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|
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|
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<footer class="nist-comment__info">
|
||
<p class="submitted">
|
||
<span class="nist-comment__author"><span lang="" typeof="schema:Person" property="schema:name" datatype="">Susan Allred</span></span>
|
||
on
|
||
<span class="nist-comment__date">July 26, 2022 11:40 AM</span>
|
||
<mark class="hidden nist-comment__new" data-comment-timestamp="1658850227"></mark>
|
||
</p>
|
||
|
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<div class="nist-comment__permalink"><a href="#comment-108876">Permalink</a></div>
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||
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|
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<div class="nist-comment__content">
|
||
<div class="text-long"><p>Yea! yes! And yes! Having worked with PDSA (C) in education for 22 years, our P has included all of your thoughts because no improvement can exist outside of the overall mission , vision, values supported by data and information. Alignment with leadership vision to every work process in the organization is crucial. Thank you for this capture!!!!!</p>
|
||
</div>
|
||
|
||
<ul class="links inline nist-comment__links">
|
||
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|
||
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|
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|
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|
||
</article>
|
||
|
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|
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<article data-comment-user-id="0" id="comment-108891" class="nist-comment js-comment">
|
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|
||
<footer class="nist-comment__info">
|
||
<p class="submitted">
|
||
<span class="nist-comment__author"><span lang="" typeof="schema:Person" property="schema:name" datatype="">Barry C Johnson</span></span>
|
||
on
|
||
<span class="nist-comment__date">July 26, 2022 12:54 PM</span>
|
||
<mark class="hidden nist-comment__new" data-comment-timestamp="1658857518"></mark>
|
||
</p>
|
||
|
||
<div class="nist-comment__permalink"><a href="#comment-108891">Permalink</a></div>
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||
|
||
</footer>
|
||
|
||
<div class="nist-comment__content">
|
||
<div class="text-long"><p>Greetings Harry. Please excuse that fact that I haven’t finished reading all 17 articles from your May 31 post, but thanks for the pointers. Lots of reflections going on there.</p>
|
||
<p>It looks like you might have been empathetically channeling “The Man from Olympus” by finding that specific [Criteria requirements] “have penumbras, formed by emanations from those, that help give life and substance" to unenumerated requirements derived from The Core Values. The “new improved” 5 Step (+ 4 Reflection Steps) in the “ASPAR and r” model seems also to be “penumbras formed by emanations from” PDCA.</p>
|
||
<p>Has the ASPAR+r model been field tested by anyone?</p>
|
||
</div>
|
||
|
||
<ul class="links inline nist-comment__links">
|
||
<li class="comment-reply nist-comment__link">
|
||
<a href="/comment/reply/node/1708401/comment_node_blog/108891">Reply</a></li></ul>
|
||
</div>
|
||
|
||
|
||
|
||
</article>
|
||
|
||
<div class="indented">
|
||
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||
|
||
<article data-comment-user-id="26326" id="comment-108901" class="nist-comment js-comment">
|
||
|
||
|
||
<footer class="nist-comment__info">
|
||
<p class="submitted">
|
||
<span class="nist-comment__author"><span lang="" about="/user/26326" typeof="schema:Person" property="schema:name" datatype="">harry.hertz@nist.gov</span></span>
|
||
on
|
||
<span class="nist-comment__date">July 26, 2022 1:52 PM</span>
|
||
<mark class="hidden nist-comment__new" data-comment-timestamp="1658857977"></mark>
|
||
<span class="nist-comment__parent">| Replied to <a href="/comment/108891#comment-108891" class="permalink" rel="bookmark" hreflang="en">Greetings Harry. Please…</a></span>
|
||
</p>
|
||
|
||
<div class="nist-comment__permalink"><a href="#comment-108901">Permalink</a></div>
|
||
|
||
</footer>
|
||
|
||
<div class="nist-comment__content">
|
||
<div class="text-long"><p>Barry,</p>
|
||
|
||
<p>Thanks for your comments and congratulations on abandoning Texas in favor of Mt. Olympus! I would suspect that many leaders have subconsciously practiced ASPAR+r for years and more so recently. Although not necessarily verbalizing it until now, I have used ASPAR+r for many years. I was "famous" for using my yard tractor mowing time for analyzing, synthesizing.... and reflecting while I was BPEP Director. It led to many Monday morning discussions at work!</p></div>
|
||
|
||
<ul class="links inline nist-comment__links">
|
||
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|
||
<a href="/comment/reply/node/1708401/comment_node_blog/108901">Reply</a></li></ul>
|
||
</div>
|
||
|
||
|
||
|
||
</article>
|
||
</div>
|
||
|
||
|
||
<article data-comment-user-id="0" id="comment-108906" class="nist-comment js-comment">
|
||
|
||
|
||
<footer class="nist-comment__info">
|
||
<p class="submitted">
|
||
<span class="nist-comment__author"><span lang="" typeof="schema:Person" property="schema:name" datatype="">Joe Marchese</span></span>
|
||
on
|
||
<span class="nist-comment__date">July 26, 2022 2:14 PM</span>
|
||
<mark class="hidden nist-comment__new" data-comment-timestamp="1658860854"></mark>
|
||
</p>
|
||
|
||
<div class="nist-comment__permalink"><a href="#comment-108906">Permalink</a></div>
|
||
|
||
</footer>
|
||
|
||
<div class="nist-comment__content">
|
||
<div class="text-long"><p>I like your new tool. Our thinking, starting from the BEF, came around to a similar approach, though yours is updated for the moment. Thx for sharing it.</p>
|
||
<p><a href="https://www.linkedin.com/pulse/pdca-wttmsw-joe-marchese/">https://www.linkedin.com/pulse/pdca-wttmsw-joe-marchese/</a></p>
|
||
</div>
|
||
|
||
<ul class="links inline nist-comment__links">
|
||
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|
||
<a href="/comment/reply/node/1708401/comment_node_blog/108906">Reply</a></li></ul>
|
||
</div>
|
||
|
||
|
||
|
||
</article>
|
||
|
||
|
||
|
||
<article data-comment-user-id="0" id="comment-108911" class="nist-comment js-comment">
|
||
|
||
|
||
<footer class="nist-comment__info">
|
||
<p class="submitted">
|
||
<span class="nist-comment__author"><span lang="" typeof="schema:Person" property="schema:name" datatype="">Robert Crow</span></span>
|
||
on
|
||
<span class="nist-comment__date">July 26, 2022 2:24 PM</span>
|
||
<mark class="hidden nist-comment__new" data-comment-timestamp="1658860938"></mark>
|
||
</p>
|
||
|
||
<div class="nist-comment__permalink"><a href="#comment-108911">Permalink</a></div>
|
||
|
||
</footer>
|
||
|
||
<div class="nist-comment__content">
|
||
<div class="text-long"><p>Should be PDSA. What we are looking for is Continual improvement, not continuos i provement. Taking a Systems approach starting with the larger Systems on which you operate.</p>
|
||
</div>
|
||
|
||
<ul class="links inline nist-comment__links">
|
||
<li class="comment-reply nist-comment__link">
|
||
<a href="/comment/reply/node/1708401/comment_node_blog/108911">Reply</a></li></ul>
|
||
</div>
|
||
|
||
|
||
|
||
</article>
|
||
|
||
|
||
|
||
<article data-comment-user-id="0" id="comment-108916" class="nist-comment js-comment">
|
||
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||
|
||
<footer class="nist-comment__info">
|
||
<p class="submitted">
|
||
<span class="nist-comment__author"><span lang="" typeof="schema:Person" property="schema:name" datatype="">David Fischer</span></span>
|
||
on
|
||
<span class="nist-comment__date">July 26, 2022 4:26 PM</span>
|
||
<mark class="hidden nist-comment__new" data-comment-timestamp="1658867458"></mark>
|
||
</p>
|
||
|
||
<div class="nist-comment__permalink"><a href="#comment-108916">Permalink</a></div>
|
||
|
||
</footer>
|
||
|
||
<div class="nist-comment__content">
|
||
<div class="text-long"><p>26 July 2022 - ASPAR and r. I grasp the embedded concepts, and I like it. I am, however, curious as to the degree to which organizational leaders are willing to devote time to these elements. I would hope so, and perhaps there is reason to believe this is already "going on" in our more successful high-performance organizations. Good thinking, Harry.</p>
|
||
</div>
|
||
|
||
<ul class="links inline nist-comment__links">
|
||
<li class="comment-reply nist-comment__link">
|
||
<a href="/comment/reply/node/1708401/comment_node_blog/108916">Reply</a></li></ul>
|
||
</div>
|
||
|
||
|
||
|
||
</article>
|
||
|
||
|
||
|
||
<article data-comment-user-id="0" id="comment-108921" class="nist-comment js-comment">
|
||
|
||
|
||
<footer class="nist-comment__info">
|
||
<p class="submitted">
|
||
<span class="nist-comment__author"><span lang="" typeof="schema:Person" property="schema:name" datatype="">Paul Wilkinson</span></span>
|
||
on
|
||
<span class="nist-comment__date">July 26, 2022 4:57 PM</span>
|
||
<mark class="hidden nist-comment__new" data-comment-timestamp="1658869863"></mark>
|
||
</p>
|
||
|
||
<div class="nist-comment__permalink"><a href="#comment-108921">Permalink</a></div>
|
||
|
||
</footer>
|
||
|
||
<div class="nist-comment__content">
|
||
<div class="text-long"><p>'Is PDCA the best tool' has been plaguing me too, for decades. Have a look at The Cynefin Framework. It's much more than a 'decision making tool' (as described in the 2007 HBR article), and I prefer the headers 'Explore, Expertise, Execution (E3)', rather than 'Complex, Complicated, Simple'. Organisational excellence is the outcome of optimising E3 and PDCA can be useful within each E.</p>
|
||
</div>
|
||
|
||
<ul class="links inline nist-comment__links">
|
||
<li class="comment-reply nist-comment__link">
|
||
<a href="/comment/reply/node/1708401/comment_node_blog/108921">Reply</a></li></ul>
|
||
</div>
|
||
|
||
|
||
|
||
</article>
|
||
|
||
|
||
<h2>Add new comment</h2>
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