nist-gov/www.nist.gov/blogs/blogrige/focus-baldrige-board-overseers-deborah-bowen
2025-03-05 18:59:57 +00:00

1422 lines
108 KiB
Text
Raw Blame History

This file contains ambiguous Unicode characters

This file contains Unicode characters that might be confused with other characters. If you think that this is intentional, you can safely ignore this warning. Use the Escape button to reveal them.

<!DOCTYPE html>
<html lang="en" dir="ltr" prefix="content: http://purl.org/rss/1.0/modules/content/ dc: http://purl.org/dc/terms/ foaf: http://xmlns.com/foaf/0.1/ og: http://ogp.me/ns# rdfs: http://www.w3.org/2000/01/rdf-schema# schema: http://schema.org/ sioc: http://rdfs.org/sioc/ns# sioct: http://rdfs.org/sioc/types# skos: http://www.w3.org/2004/02/skos/core# xsd: http://www.w3.org/2001/XMLSchema# ">
<head>
<meta charset="utf-8" /><script type="text/javascript">(window.NREUM||(NREUM={})).init={ajax:{deny_list:["bam.nr-data.net"]}};(window.NREUM||(NREUM={})).loader_config={licenseKey:"37b7ccb661",applicationID:"1089704227"};;/*! For license information please see nr-loader-rum-1.283.2.min.js.LICENSE.txt */
(()=>{var e,t,r={122:(e,t,r)=>{"use strict";r.d(t,{a:()=>i});var n=r(944);function i(e,t){try{if(!e||"object"!=typeof e)return(0,n.R)(3);if(!t||"object"!=typeof t)return(0,n.R)(4);const r=Object.create(Object.getPrototypeOf(t),Object.getOwnPropertyDescriptors(t)),o=0===Object.keys(r).length?e:r;for(let a in o)if(void 0!==e[a])try{if(null===e[a]){r[a]=null;continue}Array.isArray(e[a])&&Array.isArray(t[a])?r[a]=Array.from(new Set([...e[a],...t[a]])):"object"==typeof e[a]&&"object"==typeof t[a]?r[a]=i(e[a],t[a]):r[a]=e[a]}catch(e){(0,n.R)(1,e)}return r}catch(e){(0,n.R)(2,e)}}},555:(e,t,r)=>{"use strict";r.d(t,{Vp:()=>c,fn:()=>s,x1:()=>u});var n=r(384),i=r(122);const o={beacon:n.NT.beacon,errorBeacon:n.NT.errorBeacon,licenseKey:void 0,applicationID:void 0,sa:void 0,queueTime:void 0,applicationTime:void 0,ttGuid:void 0,user:void 0,account:void 0,product:void 0,extra:void 0,jsAttributes:{},userAttributes:void 0,atts:void 0,transactionName:void 0,tNamePlain:void 0},a={};function s(e){try{const t=c(e);return!!t.licenseKey&&!!t.errorBeacon&&!!t.applicationID}catch(e){return!1}}function c(e){if(!e)throw new Error("All info objects require an agent identifier!");if(!a[e])throw new Error("Info for ".concat(e," was never set"));return a[e]}function u(e,t){if(!e)throw new Error("All info objects require an agent identifier!");a[e]=(0,i.a)(t,o);const r=(0,n.nY)(e);r&&(r.info=a[e])}},217:(e,t,r)=>{"use strict";r.d(t,{D0:()=>m,gD:()=>v,xN:()=>h});r(860).K7.genericEvents;const n="experimental.marks",i="experimental.measures",o="experimental.resources",a=e=>{if(!e||"string"!=typeof e)return!1;try{document.createDocumentFragment().querySelector(e)}catch{return!1}return!0};var s=r(614),c=r(944),u=r(384),l=r(122);const d="[data-nr-mask]",f=()=>{const e={feature_flags:[],experimental:{marks:!1,measures:!1,resources:!1},mask_selector:"*",block_selector:"[data-nr-block]",mask_input_options:{color:!1,date:!1,"datetime-local":!1,email:!1,month:!1,number:!1,range:!1,search:!1,tel:!1,text:!1,time:!1,url:!1,week:!1,textarea:!1,select:!1,password:!0}};return{ajax:{deny_list:void 0,block_internal:!0,enabled:!0,autoStart:!0},distributed_tracing:{enabled:void 0,exclude_newrelic_header:void 0,cors_use_newrelic_header:void 0,cors_use_tracecontext_headers:void 0,allowed_origins:void 0},get feature_flags(){return e.feature_flags},set feature_flags(t){e.feature_flags=t},generic_events:{enabled:!0,autoStart:!0},harvest:{interval:30},jserrors:{enabled:!0,autoStart:!0},logging:{enabled:!0,autoStart:!0},metrics:{enabled:!0,autoStart:!0},obfuscate:void 0,page_action:{enabled:!0},page_view_event:{enabled:!0,autoStart:!0},page_view_timing:{enabled:!0,autoStart:!0},performance:{get capture_marks(){return e.feature_flags.includes(n)||e.experimental.marks},set capture_marks(t){e.experimental.marks=t},get capture_measures(){return e.feature_flags.includes(i)||e.experimental.measures},set capture_measures(t){e.experimental.measures=t},capture_detail:!0,resources:{get enabled(){return e.feature_flags.includes(o)||e.experimental.resources},set enabled(t){e.experimental.resources=t},asset_types:[],first_party_domains:[],ignore_newrelic:!0}},privacy:{cookies_enabled:!0},proxy:{assets:void 0,beacon:void 0},session:{expiresMs:s.wk,inactiveMs:s.BB},session_replay:{autoStart:!0,enabled:!1,preload:!1,sampling_rate:10,error_sampling_rate:100,collect_fonts:!1,inline_images:!1,fix_stylesheets:!0,mask_all_inputs:!0,get mask_text_selector(){return e.mask_selector},set mask_text_selector(t){a(t)?e.mask_selector="".concat(t,",").concat(d):""===t||null===t?e.mask_selector=d:(0,c.R)(5,t)},get block_class(){return"nr-block"},get ignore_class(){return"nr-ignore"},get mask_text_class(){return"nr-mask"},get block_selector(){return e.block_selector},set block_selector(t){a(t)?e.block_selector+=",".concat(t):""!==t&&(0,c.R)(6,t)},get mask_input_options(){return e.mask_input_options},set mask_input_options(t){t&&"object"==typeof t?e.mask_input_options={...t,password:!0}:(0,c.R)(7,t)}},session_trace:{enabled:!0,autoStart:!0},soft_navigations:{enabled:!0,autoStart:!0},spa:{enabled:!0,autoStart:!0},ssl:void 0,user_actions:{enabled:!0,elementAttributes:["id","className","tagName","type"]}}},g={},p="All configuration objects require an agent identifier!";function m(e){if(!e)throw new Error(p);if(!g[e])throw new Error("Configuration for ".concat(e," was never set"));return g[e]}function h(e,t){if(!e)throw new Error(p);g[e]=(0,l.a)(t,f());const r=(0,u.nY)(e);r&&(r.init=g[e])}function v(e,t){if(!e)throw new Error(p);var r=m(e);if(r){for(var n=t.split("."),i=0;i<n.length-1;i++)if("object"!=typeof(r=r[n[i]]))return;r=r[n[n.length-1]]}return r}},371:(e,t,r)=>{"use strict";r.d(t,{V:()=>f,f:()=>d});var n=r(122),i=r(384),o=r(154),a=r(324);let s=0;const c={buildEnv:a.F3,distMethod:a.Xs,version:a.xv,originTime:o.WN},u={customTransaction:void 0,disabled:!1,isolatedBacklog:!1,loaderType:void 0,maxBytes:3e4,onerror:void 0,ptid:void 0,releaseIds:{},appMetadata:{},session:void 0,denyList:void 0,timeKeeper:void 0,obfuscator:void 0,harvester:void 0},l={};function d(e){if(!e)throw new Error("All runtime objects require an agent identifier!");if(!l[e])throw new Error("Runtime for ".concat(e," was never set"));return l[e]}function f(e,t){if(!e)throw new Error("All runtime objects require an agent identifier!");l[e]={...(0,n.a)(t,u),...c},Object.hasOwnProperty.call(l[e],"harvestCount")||Object.defineProperty(l[e],"harvestCount",{get:()=>++s});const r=(0,i.nY)(e);r&&(r.runtime=l[e])}},324:(e,t,r)=>{"use strict";r.d(t,{F3:()=>i,Xs:()=>o,xv:()=>n});const n="1.283.2",i="PROD",o="CDN"},154:(e,t,r)=>{"use strict";r.d(t,{OF:()=>c,RI:()=>i,WN:()=>l,bv:()=>o,gm:()=>a,mw:()=>s,sb:()=>u});var n=r(863);const i="undefined"!=typeof window&&!!window.document,o="undefined"!=typeof WorkerGlobalScope&&("undefined"!=typeof self&&self instanceof WorkerGlobalScope&&self.navigator instanceof WorkerNavigator||"undefined"!=typeof globalThis&&globalThis instanceof WorkerGlobalScope&&globalThis.navigator instanceof WorkerNavigator),a=i?window:"undefined"!=typeof WorkerGlobalScope&&("undefined"!=typeof self&&self instanceof WorkerGlobalScope&&self||"undefined"!=typeof globalThis&&globalThis instanceof WorkerGlobalScope&&globalThis),s=Boolean("hidden"===a?.document?.visibilityState),c=/iPad|iPhone|iPod/.test(a.navigator?.userAgent),u=c&&"undefined"==typeof SharedWorker,l=((()=>{const e=a.navigator?.userAgent?.match(/Firefox[/\s](\d+\.\d+)/);Array.isArray(e)&&e.length>=2&&e[1]})(),Date.now()-(0,n.t)())},687:(e,t,r)=>{"use strict";r.d(t,{Ak:()=>c,Ze:()=>d,x3:()=>u});var n=r(836),i=r(606),o=r(860),a=r(646);const s={};function c(e,t){const r={staged:!1,priority:o.P3[t]||0};l(e),s[e].get(t)||s[e].set(t,r)}function u(e,t){e&&s[e]&&(s[e].get(t)&&s[e].delete(t),g(e,t,!1),s[e].size&&f(e))}function l(e){if(!e)throw new Error("agentIdentifier required");s[e]||(s[e]=new Map)}function d(e="",t="feature",r=!1){if(l(e),!e||!s[e].get(t)||r)return g(e,t);s[e].get(t).staged=!0,f(e)}function f(e){const t=Array.from(s[e]);t.every((([e,t])=>t.staged))&&(t.sort(((e,t)=>e[1].priority-t[1].priority)),t.forEach((([t])=>{s[e].delete(t),g(e,t)})))}function g(e,t,r=!0){const o=e?n.ee.get(e):n.ee,s=i.i.handlers;if(!o.aborted&&o.backlog&&s){if(r){const e=o.backlog[t],r=s[t];if(r){for(let t=0;e&&t<e.length;++t)p(e[t],r);Object.entries(r).forEach((([e,t])=>{Object.values(t||{}).forEach((t=>{t[0]?.on&&t[0]?.context()instanceof a.y&&t[0].on(e,t[1])}))}))}}o.isolatedBacklog||delete s[t],o.backlog[t]=null,o.emit("drain-"+t,[])}}function p(e,t){var r=e[1];Object.values(t[r]||{}).forEach((t=>{var r=e[0];if(t[0]===r){var n=t[1],i=e[3],o=e[2];n.apply(i,o)}}))}},836:(e,t,r)=>{"use strict";r.d(t,{P:()=>c,ee:()=>u});var n=r(384),i=r(990),o=r(371),a=r(646),s=r(607);const c="nr@context:".concat(s.W),u=function e(t,r){var n={},s={},l={},d=!1;try{d=16===r.length&&(0,o.f)(r).isolatedBacklog}catch(e){}var f={on:p,addEventListener:p,removeEventListener:function(e,t){var r=n[e];if(!r)return;for(var i=0;i<r.length;i++)r[i]===t&&r.splice(i,1)},emit:function(e,r,n,i,o){!1!==o&&(o=!0);if(u.aborted&&!i)return;t&&o&&t.emit(e,r,n);for(var a=g(n),c=m(e),l=c.length,d=0;d<l;d++)c[d].apply(a,r);var p=v()[s[e]];p&&p.push([f,e,r,a]);return a},get:h,listeners:m,context:g,buffer:function(e,t){const r=v();if(t=t||"feature",f.aborted)return;Object.entries(e||{}).forEach((([e,n])=>{s[n]=t,t in r||(r[t]=[])}))},abort:function(){f._aborted=!0,Object.keys(f.backlog).forEach((e=>{delete f.backlog[e]}))},isBuffering:function(e){return!!v()[s[e]]},debugId:r,backlog:d?{}:t&&"object"==typeof t.backlog?t.backlog:{},isolatedBacklog:d};return Object.defineProperty(f,"aborted",{get:()=>{let e=f._aborted||!1;return e||(t&&(e=t.aborted),e)}}),f;function g(e){return e&&e instanceof a.y?e:e?(0,i.I)(e,c,(()=>new a.y(c))):new a.y(c)}function p(e,t){n[e]=m(e).concat(t)}function m(e){return n[e]||[]}function h(t){return l[t]=l[t]||e(f,t)}function v(){return f.backlog}}(void 0,"globalEE"),l=(0,n.Zm)();l.ee||(l.ee=u)},646:(e,t,r)=>{"use strict";r.d(t,{y:()=>n});class n{constructor(e){this.contextId=e}}},908:(e,t,r)=>{"use strict";r.d(t,{d:()=>n,p:()=>i});var n=r(836).ee.get("handle");function i(e,t,r,i,o){o?(o.buffer([e],i),o.emit(e,t,r)):(n.buffer([e],i),n.emit(e,t,r))}},606:(e,t,r)=>{"use strict";r.d(t,{i:()=>o});var n=r(908);o.on=a;var i=o.handlers={};function o(e,t,r,o){a(o||n.d,i,e,t,r)}function a(e,t,r,i,o){o||(o="feature"),e||(e=n.d);var a=t[o]=t[o]||{};(a[r]=a[r]||[]).push([e,i])}},878:(e,t,r)=>{"use strict";function n(e,t){return{capture:e,passive:!1,signal:t}}function i(e,t,r=!1,i){window.addEventListener(e,t,n(r,i))}function o(e,t,r=!1,i){document.addEventListener(e,t,n(r,i))}r.d(t,{DD:()=>o,jT:()=>n,sp:()=>i})},607:(e,t,r)=>{"use strict";r.d(t,{W:()=>n});const n=(0,r(566).bz)()},566:(e,t,r)=>{"use strict";r.d(t,{LA:()=>s,bz:()=>a});var n=r(154);const i="xxxxxxxx-xxxx-4xxx-yxxx-xxxxxxxxxxxx";function o(e,t){return e?15&e[t]:16*Math.random()|0}function a(){const e=n.gm?.crypto||n.gm?.msCrypto;let t,r=0;return e&&e.getRandomValues&&(t=e.getRandomValues(new Uint8Array(30))),i.split("").map((e=>"x"===e?o(t,r++).toString(16):"y"===e?(3&o()|8).toString(16):e)).join("")}function s(e){const t=n.gm?.crypto||n.gm?.msCrypto;let r,i=0;t&&t.getRandomValues&&(r=t.getRandomValues(new Uint8Array(e)));const a=[];for(var s=0;s<e;s++)a.push(o(r,i++).toString(16));return a.join("")}},614:(e,t,r)=>{"use strict";r.d(t,{BB:()=>a,H3:()=>n,g:()=>u,iL:()=>c,tS:()=>s,uh:()=>i,wk:()=>o});const n="NRBA",i="SESSION",o=144e5,a=18e5,s={STARTED:"session-started",PAUSE:"session-pause",RESET:"session-reset",RESUME:"session-resume",UPDATE:"session-update"},c={SAME_TAB:"same-tab",CROSS_TAB:"cross-tab"},u={OFF:0,FULL:1,ERROR:2}},863:(e,t,r)=>{"use strict";function n(){return Math.floor(performance.now())}r.d(t,{t:()=>n})},944:(e,t,r)=>{"use strict";function n(e,t){"function"==typeof console.debug&&console.debug("New Relic Warning: https://github.com/newrelic/newrelic-browser-agent/blob/main/docs/warning-codes.md#".concat(e),t)}r.d(t,{R:()=>n})},284:(e,t,r)=>{"use strict";r.d(t,{t:()=>c,B:()=>s});var n=r(836),i=r(154);const o="newrelic";const a=new Set,s={};function c(e,t){const r=n.ee.get(t);s[t]??={},e&&"object"==typeof e&&(a.has(t)||(r.emit("rumresp",[e]),s[t]=e,a.add(t),function(e={}){try{i.gm.dispatchEvent(new CustomEvent(o,{detail:e}))}catch(e){}}({loaded:!0})))}},990:(e,t,r)=>{"use strict";r.d(t,{I:()=>i});var n=Object.prototype.hasOwnProperty;function i(e,t,r){if(n.call(e,t))return e[t];var i=r();if(Object.defineProperty&&Object.keys)try{return Object.defineProperty(e,t,{value:i,writable:!0,enumerable:!1}),i}catch(e){}return e[t]=i,i}},389:(e,t,r)=>{"use strict";function n(e,t=500,r={}){const n=r?.leading||!1;let i;return(...r)=>{n&&void 0===i&&(e.apply(this,r),i=setTimeout((()=>{i=clearTimeout(i)}),t)),n||(clearTimeout(i),i=setTimeout((()=>{e.apply(this,r)}),t))}}function i(e){let t=!1;return(...r)=>{t||(t=!0,e.apply(this,r))}}r.d(t,{J:()=>i,s:()=>n})},289:(e,t,r)=>{"use strict";r.d(t,{GG:()=>o,sB:()=>a});var n=r(878);function i(){return"undefined"==typeof document||"complete"===document.readyState}function o(e,t){if(i())return e();(0,n.sp)("load",e,t)}function a(e){if(i())return e();(0,n.DD)("DOMContentLoaded",e)}},384:(e,t,r)=>{"use strict";r.d(t,{NT:()=>o,US:()=>l,Zm:()=>a,bQ:()=>c,dV:()=>s,nY:()=>u,pV:()=>d});var n=r(154),i=r(863);const o={beacon:"bam.nr-data.net",errorBeacon:"bam.nr-data.net"};function a(){return n.gm.NREUM||(n.gm.NREUM={}),void 0===n.gm.newrelic&&(n.gm.newrelic=n.gm.NREUM),n.gm.NREUM}function s(){let e=a();return e.o||(e.o={ST:n.gm.setTimeout,SI:n.gm.setImmediate,CT:n.gm.clearTimeout,XHR:n.gm.XMLHttpRequest,REQ:n.gm.Request,EV:n.gm.Event,PR:n.gm.Promise,MO:n.gm.MutationObserver,FETCH:n.gm.fetch,WS:n.gm.WebSocket}),e}function c(e,t){let r=a();r.initializedAgents??={},t.initializedAt={ms:(0,i.t)(),date:new Date},r.initializedAgents[e]=t}function u(e){let t=a();return t.initializedAgents?.[e]}function l(e,t){a()[e]=t}function d(){return function(){let e=a();const t=e.info||{};e.info={beacon:o.beacon,errorBeacon:o.errorBeacon,...t}}(),function(){let e=a();const t=e.init||{};e.init={...t}}(),s(),function(){let e=a();const t=e.loader_config||{};e.loader_config={...t}}(),a()}},843:(e,t,r)=>{"use strict";r.d(t,{u:()=>i});var n=r(878);function i(e,t=!1,r,i){(0,n.DD)("visibilitychange",(function(){if(t)return void("hidden"===document.visibilityState&&e());e(document.visibilityState)}),r,i)}},434:(e,t,r)=>{"use strict";r.d(t,{Jt:()=>o,YM:()=>c});var n=r(836),i=r(607);const o="nr@original:".concat(i.W);var a=Object.prototype.hasOwnProperty,s=!1;function c(e,t){return e||(e=n.ee),r.inPlace=function(e,t,n,i,o){n||(n="");const a="-"===n.charAt(0);for(let s=0;s<t.length;s++){const c=t[s],u=e[c];l(u)||(e[c]=r(u,a?c+n:n,i,c,o))}},r.flag=o,r;function r(t,r,n,s,c){return l(t)?t:(r||(r=""),nrWrapper[o]=t,function(e,t,r){if(Object.defineProperty&&Object.keys)try{return Object.keys(e).forEach((function(r){Object.defineProperty(t,r,{get:function(){return e[r]},set:function(t){return e[r]=t,t}})})),t}catch(e){u([e],r)}for(var n in e)a.call(e,n)&&(t[n]=e[n])}(t,nrWrapper,e),nrWrapper);function nrWrapper(){var o,a,l,d;try{a=this,o=[...arguments],l="function"==typeof n?n(o,a):n||{}}catch(t){u([t,"",[o,a,s],l],e)}i(r+"start",[o,a,s],l,c);try{return d=t.apply(a,o)}catch(e){throw i(r+"err",[o,a,e],l,c),e}finally{i(r+"end",[o,a,d],l,c)}}}function i(r,n,i,o){if(!s||t){var a=s;s=!0;try{e.emit(r,n,i,t,o)}catch(t){u([t,r,n,i],e)}s=a}}}function u(e,t){t||(t=n.ee);try{t.emit("internal-error",e)}catch(e){}}function l(e){return!(e&&"function"==typeof e&&e.apply&&!e[o])}},993:(e,t,r)=>{"use strict";r.d(t,{A$:()=>o,ET:()=>a,p_:()=>i});var n=r(860);const i={ERROR:"ERROR",WARN:"WARN",INFO:"INFO",DEBUG:"DEBUG",TRACE:"TRACE"},o={OFF:0,ERROR:1,WARN:2,INFO:3,DEBUG:4,TRACE:5},a="log";n.K7.logging},773:(e,t,r)=>{"use strict";r.d(t,{z_:()=>o,XG:()=>s,TZ:()=>n,rs:()=>i,xV:()=>a});r(154),r(566),r(384);const n=r(860).K7.metrics,i="sm",o="cm",a="storeSupportabilityMetrics",s="storeEventMetrics"},630:(e,t,r)=>{"use strict";r.d(t,{T:()=>n});const n=r(860).K7.pageViewEvent},782:(e,t,r)=>{"use strict";r.d(t,{T:()=>n});const n=r(860).K7.pageViewTiming},344:(e,t,r)=>{"use strict";r.d(t,{G4:()=>i});var n=r(614);r(860).K7.sessionReplay;const i={RECORD:"recordReplay",PAUSE:"pauseReplay",REPLAY_RUNNING:"replayRunning",ERROR_DURING_REPLAY:"errorDuringReplay"};n.g.ERROR,n.g.FULL,n.g.OFF},234:(e,t,r)=>{"use strict";r.d(t,{W:()=>o});var n=r(836),i=r(687);class o{constructor(e,t){this.agentIdentifier=e,this.ee=n.ee.get(e),this.featureName=t,this.blocked=!1}deregisterDrain(){(0,i.x3)(this.agentIdentifier,this.featureName)}}},603:(e,t,r)=>{"use strict";r.d(t,{j:()=>K});var n=r(860),i=r(555),o=r(371),a=r(908),s=r(836),c=r(687),u=r(289),l=r(154),d=r(944),f=r(773),g=r(384),p=r(344);const m=["setErrorHandler","finished","addToTrace","addRelease","recordCustomEvent","addPageAction","setCurrentRouteName","setPageViewName","setCustomAttribute","interaction","noticeError","setUserId","setApplicationVersion","start",p.G4.RECORD,p.G4.PAUSE,"log","wrapLogger"],h=["setErrorHandler","finished","addToTrace","addRelease"];var v=r(863),b=r(614),y=r(993);var w=r(646),R=r(434);const A=new Map;function E(e,t,r,n){if("object"!=typeof t||!t||"string"!=typeof r||!r||"function"!=typeof t[r])return(0,d.R)(29);const i=function(e){return(e||s.ee).get("logger")}(e),o=(0,R.YM)(i),a=new w.y(s.P);a.level=n.level,a.customAttributes=n.customAttributes;const c=t[r]?.[R.Jt]||t[r];return A.set(c,a),o.inPlace(t,[r],"wrap-logger-",(()=>A.get(c))),i}function _(){const e=(0,g.pV)();m.forEach((t=>{e[t]=(...r)=>function(t,...r){let n=[];return Object.values(e.initializedAgents).forEach((e=>{e&&e.api?e.exposed&&e.api[t]&&n.push(e.api[t](...r)):(0,d.R)(38,t)})),n.length>1?n:n[0]}(t,...r)}))}const x={};function N(e,t,g=!1){t||(0,c.Ak)(e,"api");const m={};var w=s.ee.get(e),R=w.get("tracer");x[e]=b.g.OFF,w.on(p.G4.REPLAY_RUNNING,(t=>{x[e]=t}));var A="api-",_=A+"ixn-";function N(t,r,n,o){const a=(0,i.Vp)(e);return null===r?delete a.jsAttributes[t]:(0,i.x1)(e,{...a,jsAttributes:{...a.jsAttributes,[t]:r}}),j(A,n,!0,o||null===r?"session":void 0)(t,r)}function k(){}m.log=function(e,{customAttributes:t={},level:r=y.p_.INFO}={}){(0,a.p)(f.xV,["API/log/called"],void 0,n.K7.metrics,w),function(e,t,r={},i=y.p_.INFO){(0,a.p)(f.xV,["API/logging/".concat(i.toLowerCase(),"/called")],void 0,n.K7.metrics,e),(0,a.p)(y.ET,[(0,v.t)(),t,r,i],void 0,n.K7.logging,e)}(w,e,t,r)},m.wrapLogger=(e,t,{customAttributes:r={},level:i=y.p_.INFO}={})=>{(0,a.p)(f.xV,["API/wrapLogger/called"],void 0,n.K7.metrics,w),E(w,e,t,{customAttributes:r,level:i})},h.forEach((e=>{m[e]=j(A,e,!0,"api")})),m.addPageAction=j(A,"addPageAction",!0,n.K7.genericEvents),m.recordCustomEvent=j(A,"recordCustomEvent",!0,n.K7.genericEvents),m.setPageViewName=function(t,r){if("string"==typeof t)return"/"!==t.charAt(0)&&(t="/"+t),(0,o.f)(e).customTransaction=(r||"http://custom.transaction")+t,j(A,"setPageViewName",!0)()},m.setCustomAttribute=function(e,t,r=!1){if("string"==typeof e){if(["string","number","boolean"].includes(typeof t)||null===t)return N(e,t,"setCustomAttribute",r);(0,d.R)(40,typeof t)}else(0,d.R)(39,typeof e)},m.setUserId=function(e){if("string"==typeof e||null===e)return N("enduser.id",e,"setUserId",!0);(0,d.R)(41,typeof e)},m.setApplicationVersion=function(e){if("string"==typeof e||null===e)return N("application.version",e,"setApplicationVersion",!1);(0,d.R)(42,typeof e)},m.start=()=>{try{(0,a.p)(f.xV,["API/start/called"],void 0,n.K7.metrics,w),w.emit("manual-start-all")}catch(e){(0,d.R)(23,e)}},m[p.G4.RECORD]=function(){(0,a.p)(f.xV,["API/recordReplay/called"],void 0,n.K7.metrics,w),(0,a.p)(p.G4.RECORD,[],void 0,n.K7.sessionReplay,w)},m[p.G4.PAUSE]=function(){(0,a.p)(f.xV,["API/pauseReplay/called"],void 0,n.K7.metrics,w),(0,a.p)(p.G4.PAUSE,[],void 0,n.K7.sessionReplay,w)},m.interaction=function(e){return(new k).get("object"==typeof e?e:{})};const T=k.prototype={createTracer:function(e,t){var r={},i=this,o="function"==typeof t;return(0,a.p)(f.xV,["API/createTracer/called"],void 0,n.K7.metrics,w),g||(0,a.p)(_+"tracer",[(0,v.t)(),e,r],i,n.K7.spa,w),function(){if(R.emit((o?"":"no-")+"fn-start",[(0,v.t)(),i,o],r),o)try{return t.apply(this,arguments)}catch(e){const t="string"==typeof e?new Error(e):e;throw R.emit("fn-err",[arguments,this,t],r),t}finally{R.emit("fn-end",[(0,v.t)()],r)}}}};function j(e,t,r,i){return function(){return(0,a.p)(f.xV,["API/"+t+"/called"],void 0,n.K7.metrics,w),i&&(0,a.p)(e+t,[r?(0,v.t)():performance.now(),...arguments],r?null:this,i,w),r?void 0:this}}function I(){r.e(296).then(r.bind(r,778)).then((({setAPI:t})=>{t(e),(0,c.Ze)(e,"api")})).catch((e=>{(0,d.R)(27,e),w.abort()}))}return["actionText","setName","setAttribute","save","ignore","onEnd","getContext","end","get"].forEach((e=>{T[e]=j(_,e,void 0,g?n.K7.softNav:n.K7.spa)})),m.setCurrentRouteName=g?j(_,"routeName",void 0,n.K7.softNav):j(A,"routeName",!0,n.K7.spa),m.noticeError=function(t,r){"string"==typeof t&&(t=new Error(t)),(0,a.p)(f.xV,["API/noticeError/called"],void 0,n.K7.metrics,w),(0,a.p)("err",[t,(0,v.t)(),!1,r,!!x[e]],void 0,n.K7.jserrors,w)},l.RI?(0,u.GG)((()=>I()),!0):I(),m}var k=r(217),T=r(122);const j={accountID:void 0,trustKey:void 0,agentID:void 0,licenseKey:void 0,applicationID:void 0,xpid:void 0},I={};var O=r(284);const S=e=>{const t=e.startsWith("http");e+="/",r.p=t?e:"https://"+e};let P=!1;function K(e,t={},r,n){let{init:a,info:c,loader_config:u,runtime:d={},exposed:f=!0}=t;d.loaderType=r;const p=(0,g.pV)();c||(a=p.init,c=p.info,u=p.loader_config),(0,k.xN)(e.agentIdentifier,a||{}),function(e,t){if(!e)throw new Error("All loader-config objects require an agent identifier!");I[e]=(0,T.a)(t,j);const r=(0,g.nY)(e);r&&(r.loader_config=I[e])}(e.agentIdentifier,u||{}),c.jsAttributes??={},l.bv&&(c.jsAttributes.isWorker=!0),(0,i.x1)(e.agentIdentifier,c);const m=(0,k.D0)(e.agentIdentifier),h=[c.beacon,c.errorBeacon];P||(m.proxy.assets&&(S(m.proxy.assets),h.push(m.proxy.assets)),m.proxy.beacon&&h.push(m.proxy.beacon),_(),(0,g.US)("activatedFeatures",O.B),e.runSoftNavOverSpa&&=!0===m.soft_navigations.enabled&&m.feature_flags.includes("soft_nav")),d.denyList=[...m.ajax.deny_list||[],...m.ajax.block_internal?h:[]],d.ptid=e.agentIdentifier,(0,o.V)(e.agentIdentifier,d),e.ee=s.ee.get(e.agentIdentifier),void 0===e.api&&(e.api=N(e.agentIdentifier,n,e.runSoftNavOverSpa)),void 0===e.exposed&&(e.exposed=f),P=!0}},374:(e,t,r)=>{r.nc=(()=>{try{return document?.currentScript?.nonce}catch(e){}return""})()},860:(e,t,r)=>{"use strict";r.d(t,{$J:()=>u,K7:()=>s,P3:()=>c,XX:()=>i,qY:()=>n,v4:()=>a});const n="events",i="jserrors",o="browser/blobs",a="rum",s={ajax:"ajax",genericEvents:"generic_events",jserrors:i,logging:"logging",metrics:"metrics",pageAction:"page_action",pageViewEvent:"page_view_event",pageViewTiming:"page_view_timing",sessionReplay:"session_replay",sessionTrace:"session_trace",softNav:"soft_navigations",spa:"spa"},c={[s.pageViewEvent]:1,[s.pageViewTiming]:2,[s.metrics]:3,[s.jserrors]:4,[s.spa]:5,[s.ajax]:6,[s.sessionTrace]:7,[s.softNav]:8,[s.sessionReplay]:9,[s.logging]:10,[s.genericEvents]:11},u={[s.pageViewEvent]:a,[s.pageViewTiming]:n,[s.ajax]:n,[s.spa]:n,[s.softNav]:n,[s.metrics]:i,[s.jserrors]:i,[s.sessionTrace]:o,[s.sessionReplay]:o,[s.logging]:"browser/logs",[s.genericEvents]:"ins"}}},n={};function i(e){var t=n[e];if(void 0!==t)return t.exports;var o=n[e]={exports:{}};return r[e](o,o.exports,i),o.exports}i.m=r,i.d=(e,t)=>{for(var r in t)i.o(t,r)&&!i.o(e,r)&&Object.defineProperty(e,r,{enumerable:!0,get:t[r]})},i.f={},i.e=e=>Promise.all(Object.keys(i.f).reduce(((t,r)=>(i.f[r](e,t),t)),[])),i.u=e=>"nr-rum-1.283.2.min.js",i.o=(e,t)=>Object.prototype.hasOwnProperty.call(e,t),e={},t="NRBA-1.283.2.PROD:",i.l=(r,n,o,a)=>{if(e[r])e[r].push(n);else{var s,c;if(void 0!==o)for(var u=document.getElementsByTagName("script"),l=0;l<u.length;l++){var d=u[l];if(d.getAttribute("src")==r||d.getAttribute("data-webpack")==t+o){s=d;break}}if(!s){c=!0;var f={296:"sha512-2Y8GMAOGF658KnXzOZ/v+DlLch8TBFvV0tTNnOy9wrpvtDa1t5CdZMyX+LubTymBlzPp6NUjllBghMCZqXBPmg=="};(s=document.createElement("script")).charset="utf-8",s.timeout=120,i.nc&&s.setAttribute("nonce",i.nc),s.setAttribute("data-webpack",t+o),s.src=r,0!==s.src.indexOf(window.location.origin+"/")&&(s.crossOrigin="anonymous"),f[a]&&(s.integrity=f[a])}e[r]=[n];var g=(t,n)=>{s.onerror=s.onload=null,clearTimeout(p);var i=e[r];if(delete e[r],s.parentNode&&s.parentNode.removeChild(s),i&&i.forEach((e=>e(n))),t)return t(n)},p=setTimeout(g.bind(null,void 0,{type:"timeout",target:s}),12e4);s.onerror=g.bind(null,s.onerror),s.onload=g.bind(null,s.onload),c&&document.head.appendChild(s)}},i.r=e=>{"undefined"!=typeof Symbol&&Symbol.toStringTag&&Object.defineProperty(e,Symbol.toStringTag,{value:"Module"}),Object.defineProperty(e,"__esModule",{value:!0})},i.p="https://js-agent.newrelic.com/",(()=>{var e={374:0,840:0};i.f.j=(t,r)=>{var n=i.o(e,t)?e[t]:void 0;if(0!==n)if(n)r.push(n[2]);else{var o=new Promise(((r,i)=>n=e[t]=[r,i]));r.push(n[2]=o);var a=i.p+i.u(t),s=new Error;i.l(a,(r=>{if(i.o(e,t)&&(0!==(n=e[t])&&(e[t]=void 0),n)){var o=r&&("load"===r.type?"missing":r.type),a=r&&r.target&&r.target.src;s.message="Loading chunk "+t+" failed.\n("+o+": "+a+")",s.name="ChunkLoadError",s.type=o,s.request=a,n[1](s)}}),"chunk-"+t,t)}};var t=(t,r)=>{var n,o,[a,s,c]=r,u=0;if(a.some((t=>0!==e[t]))){for(n in s)i.o(s,n)&&(i.m[n]=s[n]);if(c)c(i)}for(t&&t(r);u<a.length;u++)o=a[u],i.o(e,o)&&e[o]&&e[o][0](),e[o]=0},r=self["webpackChunk:NRBA-1.283.2.PROD"]=self["webpackChunk:NRBA-1.283.2.PROD"]||[];r.forEach(t.bind(null,0)),r.push=t.bind(null,r.push.bind(r))})(),(()=>{"use strict";i(374);var e=i(944),t=i(344),r=i(566);class n{agentIdentifier;constructor(){this.agentIdentifier=(0,r.LA)(16)}#e(t,...r){if("function"==typeof this.api?.[t])return this.api[t](...r);(0,e.R)(35,t)}addPageAction(e,t){return this.#e("addPageAction",e,t)}recordCustomEvent(e,t){return this.#e("recordCustomEvent",e,t)}setPageViewName(e,t){return this.#e("setPageViewName",e,t)}setCustomAttribute(e,t,r){return this.#e("setCustomAttribute",e,t,r)}noticeError(e,t){return this.#e("noticeError",e,t)}setUserId(e){return this.#e("setUserId",e)}setApplicationVersion(e){return this.#e("setApplicationVersion",e)}setErrorHandler(e){return this.#e("setErrorHandler",e)}addRelease(e,t){return this.#e("addRelease",e,t)}log(e,t){return this.#e("log",e,t)}}class o extends n{#e(t,...r){if("function"==typeof this.api?.[t])return this.api[t](...r);(0,e.R)(35,t)}start(){return this.#e("start")}finished(e){return this.#e("finished",e)}recordReplay(){return this.#e(t.G4.RECORD)}pauseReplay(){return this.#e(t.G4.PAUSE)}addToTrace(e){return this.#e("addToTrace",e)}setCurrentRouteName(e){return this.#e("setCurrentRouteName",e)}interaction(){return this.#e("interaction")}wrapLogger(e,t,r){return this.#e("wrapLogger",e,t,r)}}var a=i(860),s=i(217);const c=Object.values(a.K7);function u(e){const t={};return c.forEach((r=>{t[r]=function(e,t){return!0===(0,s.gD)(t,"".concat(e,".enabled"))}(r,e)})),t}var l=i(603);var d=i(687),f=i(234),g=i(289),p=i(154),m=i(384);const h=e=>p.RI&&!0===(0,s.gD)(e,"privacy.cookies_enabled");function v(e){return!!(0,m.dV)().o.MO&&h(e)&&!0===(0,s.gD)(e,"session_trace.enabled")}var b=i(389);class y extends f.W{constructor(e,t,r=!0){super(e.agentIdentifier,t),this.auto=r,this.abortHandler=void 0,this.featAggregate=void 0,this.onAggregateImported=void 0,!1===e.init[this.featureName].autoStart&&(this.auto=!1),this.auto?(0,d.Ak)(e.agentIdentifier,t):this.ee.on("manual-start-all",(0,b.J)((()=>{(0,d.Ak)(e.agentIdentifier,this.featureName),this.auto=!0,this.importAggregator(e)})))}importAggregator(t,r={}){if(this.featAggregate||!this.auto)return;let n;this.onAggregateImported=new Promise((e=>{n=e}));const o=async()=>{let o;try{if(h(this.agentIdentifier)){const{setupAgentSession:e}=await i.e(296).then(i.bind(i,861));o=e(t)}}catch(t){(0,e.R)(20,t),this.ee.emit("internal-error",[t]),this.featureName===a.K7.sessionReplay&&this.abortHandler?.()}try{if(!this.#t(this.featureName,o))return(0,d.Ze)(this.agentIdentifier,this.featureName),void n(!1);const{lazyFeatureLoader:e}=await i.e(296).then(i.bind(i,103)),{Aggregate:a}=await e(this.featureName,"aggregate");this.featAggregate=new a(t,r),t.runtime.harvester.initializedAggregates.push(this.featAggregate),n(!0)}catch(t){(0,e.R)(34,t),this.abortHandler?.(),(0,d.Ze)(this.agentIdentifier,this.featureName,!0),n(!1),this.ee&&this.ee.abort()}};p.RI?(0,g.GG)((()=>o()),!0):o()}#t(e,t){switch(e){case a.K7.sessionReplay:return v(this.agentIdentifier)&&!!t;case a.K7.sessionTrace:return!!t;default:return!0}}}var w=i(630);class R extends y{static featureName=w.T;constructor(e,t=!0){super(e,w.T,t),this.importAggregator(e)}}var A=i(908),E=i(843),_=i(878),x=i(782),N=i(863);class k extends y{static featureName=x.T;constructor(e,t=!0){super(e,x.T,t),p.RI&&((0,E.u)((()=>(0,A.p)("docHidden",[(0,N.t)()],void 0,x.T,this.ee)),!0),(0,_.sp)("pagehide",(()=>(0,A.p)("winPagehide",[(0,N.t)()],void 0,x.T,this.ee))),this.importAggregator(e))}}var T=i(773);class j extends y{static featureName=T.TZ;constructor(e,t=!0){super(e,T.TZ,t),this.importAggregator(e)}}new class extends o{constructor(t){super(),p.gm?(this.features={},(0,m.bQ)(this.agentIdentifier,this),this.desiredFeatures=new Set(t.features||[]),this.desiredFeatures.add(R),this.runSoftNavOverSpa=[...this.desiredFeatures].some((e=>e.featureName===a.K7.softNav)),(0,l.j)(this,t,t.loaderType||"agent"),this.run()):(0,e.R)(21)}get config(){return{info:this.info,init:this.init,loader_config:this.loader_config,runtime:this.runtime}}run(){try{const t=u(this.agentIdentifier),r=[...this.desiredFeatures];r.sort(((e,t)=>a.P3[e.featureName]-a.P3[t.featureName])),r.forEach((r=>{if(!t[r.featureName]&&r.featureName!==a.K7.pageViewEvent)return;if(this.runSoftNavOverSpa&&r.featureName===a.K7.spa)return;if(!this.runSoftNavOverSpa&&r.featureName===a.K7.softNav)return;const n=function(e){switch(e){case a.K7.ajax:return[a.K7.jserrors];case a.K7.sessionTrace:return[a.K7.ajax,a.K7.pageViewEvent];case a.K7.sessionReplay:return[a.K7.sessionTrace];case a.K7.pageViewTiming:return[a.K7.pageViewEvent];default:return[]}}(r.featureName).filter((e=>!(e in this.features)));n.length>0&&(0,e.R)(36,{targetFeature:r.featureName,missingDependencies:n}),this.features[r.featureName]=new r(this)}))}catch(t){(0,e.R)(22,t);for(const e in this.features)this.features[e].abortHandler?.();const r=(0,m.Zm)();delete r.initializedAgents[this.agentIdentifier]?.api,delete r.initializedAgents[this.agentIdentifier]?.features,delete this.sharedAggregator;return r.ee.get(this.agentIdentifier).abort(),!1}}}({features:[R,k,j],loaderType:"lite"})})()})();</script>
<noscript><style>form.antibot * :not(.antibot-message) { display: none !important; }</style>
</noscript><script async src="https://www.googletagmanager.com/gtag/js?id=G-HEQ0YF2VYL"></script>
<script>window.dataLayer = window.dataLayer || [];function gtag(){dataLayer.push(arguments)};gtag("js", new Date());gtag("set", "developer_id.dMDhkMT", true);gtag('set', {'cookie_flags': 'SameSite=None;Secure', 'cookie_domain': 'www.nist.gov'});gtag("config", "G-HEQ0YF2VYL", {"groups":"default","page_placeholder":"PLACEHOLDER_page_location","link_attribution":true,"allow_ad_personalization_signals":false});gtag("config", "G-CSLL4ZEK4L", {"groups":"default","page_placeholder":"PLACEHOLDER_page_location","link_attribution":true,"allow_ad_personalization_signals":false});gtag("event", "custom", {"node_title":"Focus on the Baldrige Board of Overseers: Deborah Bowen","node_id":"1504821","blog_author":"Dawn Bailey","content_type":"Blog entry"});</script>
<meta name="description" content="Board of Overseers Blog Series Like other federal programs, the Baldrige Performance Excellence Program" />
<link rel="canonical" href="https://www.nist.gov/blogs/blogrige/focus-baldrige-board-overseers-deborah-bowen" />
<link rel="shortlink" href="https://www.nist.gov/node/1504821" />
<meta name="citation_title" content="Focus on the Baldrige Board of Overseers: Deborah Bowen | NIST" />
<meta property="og:site_name" content="NIST" />
<meta property="og:type" content="Article" />
<meta property="og:url" content="https://www.nist.gov/blogs/blogrige/focus-baldrige-board-overseers-deborah-bowen" />
<meta property="og:title" content="Focus on the Baldrige Board of Overseers: Deborah Bowen" />
<meta property="og:description" content="Board of Overseers Blog Series Like other federal programs, the Baldrige Performance Excellence Program" />
<meta property="og:image" content="https://www.nist.gov/sites/default/files/styles/social/public/images/2018/08/08/focus-overseers-deborah-bowen.jpg?itok=Hb1Kstxv" />
<meta property="og:image" content="https://www.nist.gov/themes/custom/nist_www/img/homepage/nist_mark.png" />
<meta property="og:image:width" content="960" />
<meta property="og:image:height" content="600" />
<meta property="og:image:alt" content="Healthcare Executives sitting at a table having a meeting." />
<meta property="article:author" content="Dawn Bailey" />
<meta property="article:published_time" content="2018-08-14T08:00-04:00" />
<meta property="article:modified_time" content="2019-11-15T02:09-05:00" />
<meta name="dcterms.title" content="Focus on the Baldrige Board of Overseers: Deborah Bowen" />
<meta name="dcterms.creator" content="Dawn Bailey" />
<meta name="dcterms.description" content="Board of Overseers Blog Series Like other federal programs, the Baldrige Performance Excellence Program" />
<meta name="dcterms.publisher" content="Dawn Bailey" />
<meta name="dcterms.contributor" content="NIST" />
<meta name="dcterms.date" content="2018-08-14T08:00-04:00" />
<meta name="dcterms.type" content="text" />
<meta name="dcterms.format" content="text/html" />
<meta name="dcterms.identifier" content="https://www.nist.gov/blogs/blogrige/focus-baldrige-board-overseers-deborah-bowen" />
<meta name="dcterms.source" content="NIST" />
<meta name="dcterms.created" content="2018-08-14T08:00-04:00" />
<meta name="dcterms.modified" content="2019-11-15T02:09-05:00" />
<meta name="twitter:card" content="summary_large_image" />
<meta name="twitter:description" content="Board of Overseers Blog Series Like other federal programs, the Baldrige Performance Excellence Program" />
<meta name="twitter:site" content="NIST" />
<meta name="twitter:title" content="Focus on the Baldrige Board of Overseers: Deborah Bowen" />
<meta name="google-site-verification" content="QMu0ODkER3rN5hLcMLqNVf7e3bkjYsNLTuhqfH48jCA" />
<meta name="Generator" content="Drupal 10 (https://www.drupal.org)" />
<meta name="MobileOptimized" content="width" />
<meta name="HandheldFriendly" content="true" />
<meta name="viewport" content="width=device-width, initial-scale=1.0" />
<meta name="nist_search_modified" class="elastic" content="2019-11-15T02:09:00-05:00" />
<script type="application/ld+json">{
"@context": "https://schema.org",
"@graph": [
{
"@type": "Article",
"@id": "https://www.nist.gov/blogs/blogrige/focus-baldrige-board-overseers-deborah-bowen",
"headline": "Focus on the Baldrige Board of Overseers: Deborah Bowen",
"name": "Focus on the Baldrige Board of Overseers: Deborah Bowen",
"description": "Board of Overseers Blog Series\n\nLike other federal programs, the Baldrige Performance Excellence Program",
"image": {
"@type": "ImageObject",
"url": "https://www.nist.gov/sites/default/files/styles/social/public/images/2018/08/08/focus-overseers-deborah-bowen.jpg?itok=Hb1Kstxv",
"width": "960",
"height": "600"
},
"datePublished": "2018-08-14T08:00-04:00",
"dateModified": "2019-11-15T02:09-05:00",
"author": {
"@type": "Person",
"@id": "https://www.nist.gov/blogs/blogrige/authors/dawn-bailey",
"name": "Dawn Bailey",
"url": "https://www.nist.gov/blogs/blogrige/authors/dawn-bailey"
},
"publisher": {
"@type": "GovernmentOrganization",
"@id": "https://www.nist.gov/",
"name": "National Institute of Standards and Technology",
"url": "https://www.nist.gov/"
}
}
]
}</script>
<meta name="nist_search_bundle" class="elastic" content="blog" />
<link rel="icon" href="/themes/custom/nist_www/favicon.ico" type="image/vnd.microsoft.icon" />
<title>Focus on the Baldrige Board of Overseers: Deborah Bowen | NIST</title>
<link rel="stylesheet" media="all" href="/sites/default/files/css/css_ZtlGKjRlcsetYFZOgm4XEB79Us1_9Rfto8uYAe8uLYA.css?delta=0&amp;language=en&amp;theme=nist_www&amp;include=eJxNTYsKwyAM_CGpnxSihi00mmLSuv797B5scIS7cI-EeQXXiS2mHwfO2kJjc_A7VZo_lYQdqpZY2DAJgXBbg53mVGfW6OWPN9GE8s6OMb6aHn75Y-n7hrJ8ZDiYhsXXXWb3LhRMM6NApcJ49XIOgqfuDnM460H9jNoo699I5dzV2OkJfltSHw" />
<link rel="stylesheet" media="all" href="/sites/default/files/css/css_kGS0ApDpFo-_3JI4Ijxg4RCWlTqsImK3lqH7bCv5v2U.css?delta=1&amp;language=en&amp;theme=nist_www&amp;include=eJxNTYsKwyAM_CGpnxSihi00mmLSuv797B5scIS7cI-EeQXXiS2mHwfO2kJjc_A7VZo_lYQdqpZY2DAJgXBbg53mVGfW6OWPN9GE8s6OMb6aHn75Y-n7hrJ8ZDiYhsXXXWb3LhRMM6NApcJ49XIOgqfuDnM460H9jNoo699I5dzV2OkJfltSHw" />
<link rel="stylesheet" media="print" href="/sites/default/files/css/css_-IXwLuTUdm8IGHxib8GX8wWKw3LjKsNWSYYskZ5fEGg.css?delta=2&amp;language=en&amp;theme=nist_www&amp;include=eJxNTYsKwyAM_CGpnxSihi00mmLSuv797B5scIS7cI-EeQXXiS2mHwfO2kJjc_A7VZo_lYQdqpZY2DAJgXBbg53mVGfW6OWPN9GE8s6OMb6aHn75Y-n7hrJ8ZDiYhsXXXWb3LhRMM6NApcJ49XIOgqfuDnM460H9jNoo699I5dzV2OkJfltSHw" />
<link rel="stylesheet" media="all" href="/sites/default/files/css/css_jmXeSZNqhh6ayjrVIlS8rDw3mcnQaE5dzE2ZwwPSzNA.css?delta=3&amp;language=en&amp;theme=nist_www&amp;include=eJxNTYsKwyAM_CGpnxSihi00mmLSuv797B5scIS7cI-EeQXXiS2mHwfO2kJjc_A7VZo_lYQdqpZY2DAJgXBbg53mVGfW6OWPN9GE8s6OMb6aHn75Y-n7hrJ8ZDiYhsXXXWb3LhRMM6NApcJ49XIOgqfuDnM460H9jNoo699I5dzV2OkJfltSHw" />
<script src="/sites/default/files/js/js_GM8kl6wk698qKTTwusj83bCoGHHtOZ1UinjY1sE_Qbk.js?scope=header&amp;delta=0&amp;language=en&amp;theme=nist_www&amp;include=eJxdjQ0OwjAIhS-0yZEIXbFja0vTH6u3t5sajQkkfI_3wNCyY9VRCcx3xq1MTtV5RorkH1WWAv_CFKVUvMrQrPbolSzWPI5IdODotS5SWULKemP4F44vp1ZXDjz-qjeUMagFK4XMOOwl7qcHnFdDfn5HYGWynD-IvfcfB9_rEQSbWyJ_eeNUEoXREdRcW1mo8nQT7gW3FhIGjg1Ong-eD34CTWRxsA"></script>
</head>
<body class="node-1504821">
<a href="#main-content" class="visually-hidden focusable" data-elastic-exclude>
Skip to main content
</a>
<div class="dialog-off-canvas-main-canvas" data-off-canvas-main-canvas>
<!-- nist-index-ignore-start -->
<section data-elastic-exclude class="usa-banner" aria-label="Official government website">
<div class="usa-accordion">
<header class="usa-banner__header">
<div class="usa-banner__inner">
<div class="grid-col-auto">
<img class="usa-banner__header-flag" src="/libraries/nist-component-library/dist/img/us_flag_small.png" alt="U.S. flag">
</div>
<div class="grid-col-fill tablet:grid-col-auto">
<p class="usa-banner__header-text">An official website of the United States government</p>
<p class="usa-banner__header-action" aria-hidden="true">Heres how you know</p>
</div>
<button class="usa-accordion__button usa-banner__button" aria-expanded="false" aria-controls="gov-banner-default">
<span class="usa-banner__button-text">Heres how you know</span>
</button>
</div>
</header>
<div class="usa-banner__content usa-accordion__content" id="gov-banner-default">
<div class="grid-row grid-gap-lg">
<div class="usa-banner__guidance tablet:grid-col-6">
<img class="usa-banner__icon usa-media-block__img" src="/libraries/nist-component-library/dist/img/icon-dot-gov.svg" role="img" alt="" aria-hidden="true">
<div class="usa-media-block__body">
<p>
<strong>Official websites use .gov</strong>
<br/>
A <strong>.gov</strong> website belongs to an official government organization in the United States.
</p>
</div>
</div>
<div class="usa-banner__guidance tablet:grid-col-6">
<img class="usa-banner__icon usa-media-block__img" src="/libraries/nist-component-library/dist/img/icon-https.svg" role="img" alt="" aria-hidden="true">
<div class="usa-media-block__body">
<p>
<strong>Secure .gov websites use HTTPS</strong>
<br/>
A <strong>lock</strong> ( <span class="icon-lock">
<svg xmlns="http://www.w3.org/2000/svg" width="52" height="64" viewbox="0 0 52 64" class="usa-banner__lock-image" role="img" aria-labelledby="banner-lock-title banner-lock-description" focusable="false">
<title id="banner-lock-title">Lock</title>
<desc id="banner-lock-description">A locked padlock</desc><path fill="#000000" fill-rule="evenodd" d="M26 0c10.493 0 19 8.507 19 19v9h3a4 4 0 0 1 4 4v28a4 4 0 0 1-4 4H4a4 4 0 0 1-4-4V32a4 4 0 0 1 4-4h3v-9C7 8.507 15.507 0 26 0zm0 8c-5.979 0-10.843 4.77-10.996 10.712L15 19v9h22v-9c0-6.075-4.925-11-11-11z"/></svg>
</span>
) or <strong>https://</strong> means youve safely connected to the .gov website. Share sensitive information only on official, secure websites.
</p>
</div>
</div>
</div>
</div>
</div>
</section>
<!-- nist-index-ignore-end -->
<div data-elastic-exclude>
<!-- nist-index-ignore-start -->
<div class="nist-print-header" style="display:none;">
<p class="nist-print-header__url">https://www.nist.gov/blogs/blogrige/focus-baldrige-board-overseers-deborah-bowen</p>
<img class="nist-print-header__logo" width="289" height="38" src="/libraries/nist-component-library/dist/img/logo/nist_logo_sidestack.svg" alt="National Institute of Standards and Technology" />
</div>
<div class="usa-overlay"></div>
<header class="usa-header nist-header--www nist-header--minimal" role="banner">
<div class="usa-navbar">
<div class="usa-logo flex-fill">
<a href="/" title="National Institute of Standards and Technology" aria-label="Home">
<img src="/libraries/nist-component-library/dist/img/logo/logo.svg" alt="National Institute of Standards and Technology" width="300px" height="80px" />
</a>
</div>
<div class="usa-header__right grid-row flex-auto">
<div class="grid-col-fill nist-header__search-group">
<form class="usa-search usa-search--small"
accept-charset="UTF-8"
action="/search"
id="search_form"
method="get">
<div role="search">
<label class="usa-sr-only" for="search-form">Search NIST</label>
<input class="usa-input" id="search-form" type="search" name="s" placeholder="Search NIST" required="" maxlength="128">
<button class="usa-button" type="submit"><img src="/libraries/nist-component-library/dist/img/usa-icons-bg/search--white.svg" class="usa-search__submit-icon" alt="Search"></button>
</div>
</form>
</div>
<div class="grid-col-auto padding-left-1">
<button class="usa-menu-btn">Menu</button>
</div>
</div>
</div>
<nav aria-label="Primary navigation" class="usa-nav">
<div class="usa-nav__inner">
<button class="usa-nav__close">Close</button>
<ul class="usa-nav__primary usa-accordion">
<li class="usa-nav__primary-item">
<a class="usa-nav__link" href="/publications">Publications</a>
</li>
<li class="usa-nav__primary-item">
<button class="usa-accordion__button usa-nav__link" aria-expanded="false" aria-controls="primary_menu-2"><span>What We Do</span></button>
<div id="primary_menu-2" class="usa-nav__submenu usa-megamenu">
<div class="grid-row">
<div class="tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
<li class="usa-nav__submenu-item">
<a href="/topics" class="usa-nav__link">All Topics</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/advanced-communications" class="usa-nav__link">Advanced communications</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/artificial-intelligence" class="usa-nav__link">Artificial intelligence</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/bioscience" class="usa-nav__link">Bioscience</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/buildings-construction" class="usa-nav__link">Buildings and construction</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/chemistry" class="usa-nav__link">Chemistry</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/cybersecurity" class="usa-nav__link">Cybersecurity</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/electronics" class="usa-nav__link">Electronics</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/energy" class="usa-nav__link">Energy</a>
</li>
</ul></div><div class="column-break tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
<li class="usa-nav__submenu-item">
<a href="/environment" class="usa-nav__link">Environment</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/fire" class="usa-nav__link">Fire</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/forensic-science" class="usa-nav__link">Forensic science</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/health" class="usa-nav__link">Health</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/information-technology" class="usa-nav__link">Information technology</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/infrastructure" class="usa-nav__link">Infrastructure</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/manufacturing" class="usa-nav__link">Manufacturing</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/materials" class="usa-nav__link">Materials</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/mathematics-statistics" class="usa-nav__link">Mathematics and statistics</a>
</li>
</ul></div><div class="column-break tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
<li class="usa-nav__submenu-item">
<a href="/metrology" class="usa-nav__link">Metrology</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/nanotechnology" class="usa-nav__link">Nanotechnology</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/neutron-research" class="usa-nav__link">Neutron research</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/performance-excellence" class="usa-nav__link">Performance excellence</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/physics" class="usa-nav__link">Physics</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/public-safety" class="usa-nav__link">Public safety</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/quantum-information-science" class="usa-nav__link">Quantum information science</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/resilience" class="usa-nav__link">Resilience</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/standards" class="usa-nav__link">Standards</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/transportation" class="usa-nav__link">Transportation</a>
</li>
</ul>
</div>
</div>
</div>
</li>
<li class="usa-nav__primary-item">
<button class="usa-accordion__button usa-nav__link" aria-expanded="false" aria-controls="primary_menu-3"><span>Labs &amp; Major Programs</span></button>
<div id="primary_menu-3" class="usa-nav__submenu usa-megamenu">
<div class="grid-row">
<div class="tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
<li class="usa-nav__submenu-item">
<a href="/adlp" class="usa-nav__link">Assoc Director of Laboratory Programs</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/laboratories" class="usa-nav__link">Laboratories</a>
<ul class="usa-nav__submenu-list">
<li>
<a href="/ctl" class="usa-nav__link">Communications Technology Laboratory</a>
</li>
<li>
<a href="/el" class="usa-nav__link">Engineering Laboratory</a>
</li>
<li>
<a href="/itl" class="usa-nav__link">Information Technology Laboratory</a>
</li>
<li>
<a href="/mml" class="usa-nav__link">Material Measurement Laboratory</a>
</li>
<li>
<a href="/pml" class="usa-nav__link">Physical Measurement Laboratory</a>
</li>
</ul>
</li>
</ul></div><div class="column-break tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
<li class="usa-nav__submenu-item">
<a href="/user-facilities" class="usa-nav__link">User Facilities</a>
<ul class="usa-nav__submenu-list">
<li>
<a href="/ncnr" class="usa-nav__link">NIST Center for Neutron Research</a>
</li>
<li>
<a href="/cnst" class="usa-nav__link">CNST NanoFab</a>
</li>
</ul>
</li>
<li class="usa-nav__submenu-item">
<a href="/labs-major-programs/research-test-beds" class="usa-nav__link">Research Test Beds</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/laboratories/projects-programs" class="usa-nav__link">Research Projects</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/laboratories/tools-instruments" class="usa-nav__link">Tools &amp; Instruments</a>
</li>
</ul></div><div class="column-break tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
<li class="usa-nav__submenu-item">
<a href="/major-programs" class="usa-nav__link">Major Programs</a>
<ul class="usa-nav__submenu-list">
<li>
<a href="/baldrige" class="usa-nav__link">Baldrige Performance Excellence Program</a>
</li>
<li>
<a href="/chips" class="usa-nav__link">CHIPS for America Initiative</a>
</li>
<li>
<a href="/mep" class="usa-nav__link">Manufacturing Extension Partnership (MEP)</a>
</li>
<li>
<a href="/oam" class="usa-nav__link">Office of Advanced Manufacturing</a>
</li>
<li>
<a href="/spo" class="usa-nav__link">Special Programs Office</a>
</li>
<li>
<a href="/tpo" class="usa-nav__link">Technology Partnerships Office</a>
</li>
</ul>
</li>
</ul>
</div>
</div>
</div>
</li>
<li class="usa-nav__primary-item">
<button class="usa-accordion__button usa-nav__link" aria-expanded="false" aria-controls="primary_menu-4"><span>Services &amp; Resources</span></button>
<div id="primary_menu-4" class="usa-nav__submenu usa-megamenu">
<div class="grid-row">
<div class="tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
<li class="usa-nav__submenu-item">
<a href="/content/standards-measurements" class="usa-nav__link">Standards and Measurements</a>
<ul class="usa-nav__submenu-list">
<li>
<a href="/calibrations" class="usa-nav__link">Calibration Services</a>
</li>
<li>
<a href="/nvlap" class="usa-nav__link">Laboratory Accreditation (NVLAP)</a>
</li>
<li>
<a href="/nist-quality-system" class="usa-nav__link">Quality System</a>
</li>
<li>
<a href="/srm" class="usa-nav__link">Standard Reference Materials (SRMs)</a>
</li>
<li>
<a href="/sri" class="usa-nav__link">Standard Reference Instruments (SRIs)</a>
</li>
<li>
<a href="/standardsgov" class="usa-nav__link">Standards.gov</a>
</li>
<li>
<a href="/pml/time-and-frequency-division/time-services" class="usa-nav__link">Time Services</a>
</li>
<li>
<a href="/pml/owm" class="usa-nav__link">Office of Weights and Measures</a>
</li>
</ul>
</li>
</ul></div><div class="column-break tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
<li class="usa-nav__submenu-item">
<a href="/services-resources/software" class="usa-nav__link">Software</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/data" class="usa-nav__link">Data</a>
<ul class="usa-nav__submenu-list">
<li>
<a href="https://webbook.nist.gov/chemistry/" class="usa-nav__link">Chemistry WebBook</a>
</li>
<li>
<a href="https://nvd.nist.gov/" class="usa-nav__link">National Vulnerability Database</a>
</li>
<li>
<a href="/pml/productsservices/physical-reference-data" class="usa-nav__link">Physical Reference Data</a>
</li>
<li>
<a href="/srd" class="usa-nav__link">Standard Reference Data (SRD)</a>
</li>
</ul>
</li>
<li class="usa-nav__submenu-item">
<a href="https://shop.nist.gov/" class="usa-nav__link">Storefront</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/tpo" class="usa-nav__link">License &amp; Patents</a>
</li>
</ul></div><div class="column-break tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
<li class="usa-nav__submenu-item">
<a href="https://csrc.nist.gov/" class="usa-nav__link">Computer Security Resource Center (CSRC)</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/nist-research-library" class="usa-nav__link">NIST Research Library</a>
</li>
</ul>
</div>
</div>
</div>
</li>
<li class="usa-nav__primary-item">
<button class="usa-accordion__button usa-nav__link" aria-expanded="false" aria-controls="primary_menu-5"><span>News &amp; Events</span></button>
<div id="primary_menu-5" class="usa-nav__submenu usa-megamenu">
<div class="grid-row">
<div class="tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
<li class="usa-nav__submenu-item">
<a href="/news-events/news" class="usa-nav__link">News</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/news-events/events" class="usa-nav__link">Events</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/blogs" class="usa-nav__link">Blogs</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/feature-stories" class="usa-nav__link">Feature Stories</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/awards" class="usa-nav__link">Awards</a>
</li>
</ul></div><div class="column-break tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
<li class="usa-nav__submenu-item">
<a href="/video-gallery" class="usa-nav__link">Video Gallery</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/image-gallery" class="usa-nav__link">Image Gallery</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/pao/media-contacts" class="usa-nav__link">Media Contacts</a>
</li>
</ul>
</div>
</div>
</div>
</li>
<li class="usa-nav__primary-item">
<button class="usa-accordion__button usa-nav__link" aria-expanded="false" aria-controls="primary_menu-6"><span>About NIST</span></button>
<div id="primary_menu-6" class="usa-nav__submenu usa-megamenu">
<div class="grid-row">
<div class="tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
<li class="usa-nav__submenu-item">
<a href="/about-nist" class="usa-nav__link">About Us</a>
<ul class="usa-nav__submenu-list">
<li>
<a href="/director/leadership" class="usa-nav__link">Leadership</a>
</li>
<li>
<a href="/director/nist-organization-structure" class="usa-nav__link">Organization Structure</a>
</li>
<li>
<a href="/about-nist/budget-planning" class="usa-nav__link">Budget &amp; Planning</a>
</li>
</ul>
</li>
<li class="usa-nav__submenu-item">
<a href="/about-nist/contact-us" class="usa-nav__link">Contact Us</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/about-nist/visit" class="usa-nav__link">Visit</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/careers" class="usa-nav__link">Careers</a>
<ul class="usa-nav__submenu-list">
<li>
<a href="/iaao/academic-affairs-office" class="usa-nav__link">Student programs</a>
</li>
</ul>
</li>
</ul></div><div class="column-break tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
<li class="usa-nav__submenu-item">
<a href="/about-nist/work-nist" class="usa-nav__link">Work with NIST</a>
</li>
<li class="usa-nav__submenu-item">
<a href="/history" class="usa-nav__link">History</a>
<ul class="usa-nav__submenu-list">
<li>
<a href="http://nistdigitalarchives.contentdm.oclc.org/" class="usa-nav__link">NIST Digital Archives</a>
</li>
<li>
<a href="/nist-museum" class="usa-nav__link">NIST Museum</a>
</li>
<li>
<a href="/nist-and-nobel" class="usa-nav__link">NIST and the Nobel</a>
</li>
</ul>
</li>
<li class="usa-nav__submenu-item">
<a href="/education" class="usa-nav__link">Educational Resources</a>
</li>
</ul>
</div>
</div>
</div>
</li>
</ul>
</div>
</nav>
</header>
<!-- nist-index-ignore-end -->
</div>
<div class="grid-container">
</div>
<div
id="block-nist-www-content" class="nist-block"
>
<section
class="nist-page__content usa-section clearfix"
>
<a id="main-content" tabindex="-1"></a>
<div
class="nist-page__region nist-page__region--content-top-full"
>
<div
class="nist-block"
>
<div class="entity-reference">
<div class="nist-blog-header nist-blog-header--inner">
<div class="nist-blog-header__bkgrd">
<div class="nist-blog-header__main grid-container">
<div class="grid-row">
<h2 class="nist-blog-header__title">
<a href="/blogs/blogrige"> Blogrige
</a>
</h2>
<div class="nist-blog-header__tagline">
<p class="text">The Official Baldrige Blog</p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="grid-container margin-top-4">
<div
class="nist-page__region nist-page__region--content-top"
>
<div
class="nist-block"
>
<h1 class="nist-page__title">Focus on the Baldrige Board of Overseers: Deborah Bowen</h1>
</div>
<div
class="font-body-md"
>
<div class="daterange"><time datetime="2018-08-14T12:00:00Z">August 14, 2018</time>
</div>
</div>
<div
class="nist-block"
>
<span>By: </span>
<a href="/blogs/blogrige/authors/dawn-bailey" hreflang="en">Dawn Bailey</a>
</div>
<div
class="nist-block"
>
<!-- nist-index-ignore-start -->
<div data-elastic-exclude class="nist-block nist-social__wrapper">
<h2 class="nist-social__title">Share</h2>
<div class="social-media-sharing">
<div class="nist-social__wrapper--share">
<div>
<a target="_blank" rel="noopener" href="https://www.facebook.com/share.php?u=https://www.nist.gov/blogs/blogrige/focus-baldrige-board-overseers-deborah-bowen"
title="Facebook" class="nist-social nist-social--facebook-gray">
<span>Facebook</span>
</a>
</div>
<div>
<a target="_blank" rel="noopener" href="https://www.linkedin.com/shareArticle?mini=true&amp;url=https://www.nist.gov/blogs/blogrige/focus-baldrige-board-overseers-deborah-bowen&amp;source=https://www.nist.gov/blogs/blogrige/focus-baldrige-board-overseers-deborah-bowen"
title="Linkedin" class="nist-social nist-social--linkedin-gray">
<span>Linkedin</span>
</a>
</div>
<div>
<a target="_blank" rel="noopener" href="https://x.com/intent/tweet?url=https://www.nist.gov/blogs/blogrige/focus-baldrige-board-overseers-deborah-bowen&amp;status=https://www.nist.gov/blogs/blogrige/focus-baldrige-board-overseers-deborah-bowen"
title="X.com" class="nist-social nist-social--x-gray">
<span>X.com</span>
</a>
</div>
<div>
<a href="mailto:?subject=NIST.gov&amp;body=Check out this site https://www.nist.gov/blogs/blogrige/focus-baldrige-board-overseers-deborah-bowen"
title="Email" class="nist-social nist-social--envelope-gray">
<span>Email</span>
</a>
</div>
</div>
</div>
</div>
<!-- nist-index-ignore-end -->
</div>
</div>
</div>
<div class="grid-container margin-top-4">
<div class="grid-row grid-gap-6">
<div
class="nist-page__region nist-page__region--content tablet-lg:grid-col-8"
>
<div
class="nist-block"
>
<div class="text-with-summary">
<figure class="nist-image">
<img loading="lazy" src="/sites/default/files/styles/960_x_960_limit/public/images/2018/08/08/focus-overseers-deborah-bowen.jpg?itok=PdyC1gZi" width="960" height="600" alt="Healthcare Executives sitting at a table having a meeting." title="Healthcare Executives sitting at a table having a meeting." typeof="foaf:Image" />
<figcaption class="nist-image__caption">
<div data-caption-editable="true" class="nist-image__caption-content">
</div>
<div class="nist-image__credit">
<span class="nist-image__credit-label">Credit:</span>
dotshock/Shutterstock
</div>
</figcaption>
</figure>
<h5>Board of Overseers Blog Series</h5>
<p>Like other federal programs, the <a href="https://www.nist.gov/baldrige">Baldrige Performance Excellence Program</a> is overseen by an advisory committee whose members are appointed by&nbsp;a cabinet member of the Presidential administration; in our case, the U.S. Secretary of Commerce.&nbsp;By charter, the&nbsp;<a href="https://www.nist.gov/baldrige/how-baldrige-works/baldrige-community/board-overseers">Baldrige Board of Overseers</a>&nbsp;is tasked with reviewing the work of the program and recommending improvements.</p>
<p>In this <a href="#series">Board of Overseers blog series</a>, we will be interviewing members of the Board of Overseers. In the interviews, they share their insights and perspectives on their experiences, on the Baldrige Program and its <a href="https://www.nist.gov/baldrige/products-services">products and services</a>, and on the Baldrige approach to organizational improvement.</p>
<h3>Meet Baldrige Overseer Deborah Bowen</h3>
<p> </p><div class="align-left nist-image">
<img loading="lazy" src="/sites/default/files/styles/480_x_480_limit/public/images/2016/12/02/bowen_deborah_1.jpg?itok=iPfKeCY_" width="135" height="150" alt="Photo of Deborah J. Bowen, Board of Overseers, Baldrige Program" title="Deborah J. Bowen, Board of Overseers, Baldrige Program" typeof="foaf:Image">
</div>
<br><strong>Deborah J. Bowen (Chair)</strong><br>
President and Chief Executive Officer<br>
American College of Healthcare Executives (ACHE)<br><a href="https://www.nist.gov/baldrige/products-services/baldrige-executive-fellows-program">Baldrige Executive Fellow, 2012</a>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><strong>What experiences led you to the role of Baldrige overseer?</strong></p>
<p>Having served as a senior leader for ACHE for many years, Ive been keenly aware of Baldrige and the value it offers the health care sector. The health care executives who are members of our association are deeply committed to ACHEs core values: Integrity, Lifelong Learning, Leadership, Diversity, and Inclusion. So, there is great consistency between the values of ACHE and the value offered by the <a href="https://www.nist.gov/baldrige/publications/baldrige-excellence-framework">Baldrige Excellence Framework</a>.</p>
<p>Nearly 65% of health care organizations that have received a <a href="https://www.nist.gov/baldrige/baldrige-award">Malcolm Baldrige National Quality Award</a> and about 60% of top-level, Baldrige-based, state award recipients were led by ACHE members at the time of receiving the recognition. ACHEs members and member-elected leaders know and appreciate the value of Baldrige. This partially led to ACHE adopting the framework itself.</p>
<p>When ACHE began our own journey using Baldrige in 2011, I wanted to begin learning more and actively supporting the Baldrige Program and its foundation in every way I could. In 2012, I participated in the <a href="https://www.nist.gov/baldrige/products-services/baldrige-executive-fellows-program">Baldrige Executive Fellows Program</a> and developed even more appreciation for the framework and the results it can help any organization achieve. Shortly after, I was honored to be asked to join the Board of Overseers.</p>
<p><strong>How do you see the Baldrige Excellence Framework as valuable to organizations in your sector/industry?</strong></p>
<p>The value of Baldrige to the industry of health care has been researched and proven. According to a <a href="https://www.nist.gov/baldrige/how-baldrige-works/about-baldrige/baldrige-impacts">2011 Thomson Reuters study</a>, Baldrige hospitals were six times more likely to be counted among the 100 Top Hospitals and statistically outperform the 100 Top Hospitals on core measures established by the U.S. Centers for Medicare and Medicaid Services. Beyond those results,&nbsp;the rate and scale of change in health care require leaders to be more agile, systems-focused, results-oriented, and innovative. Engaging and inspiring the workforce to do that work are essential to success. Baldrige showcases how some of the best organizations achieve top-decile-level engagement for the many dimensions of their workforces <em>and</em> deliver top-decile ratings for patient outcomes and safety. &nbsp;</p>
<p>While ACHE serves the health care industry, we also serve the nonprofit world of professional associations. It is a large industry that people dont often think about. There are well over 7,000 associations in the United States. While Baldrige has traction in health care, in the association world,&nbsp;many leaders do not know about or appreciate the value of Baldrige, and many hesitate to embrace the framework and program because of the lean nature of their workforces and competing priorities for time and resources—not to mention a lack of understanding or commitment from their boards. I think what is under-appreciated is that the <a href="https://www.nist.gov/baldrige/publications/baldrige-excellence-framework">Baldrige framework</a>, when effectively used, can help any organization do more with less. It can help align organizations—even for those with a small workforce—to focus on whats most important to effectively serve customers and achieve world-class results. Certainly, former <a href="https://www.nist.gov/baldrige/award-recipients">Baldrige Award winners</a> have borne this out time and time again.</p>
<p><strong>How do you apply Baldrige principles/concepts to your current work experience/employer?</strong></p>
<p>We are using the Baldrige framework and annual cycles of application and feedback to pursue excellence, so that we can better serve our members and customers. We began applying through <a href="http://ilpex.org/">Illinois Performance Excellence (ILPEx)</a> in 2011 and were honored with a Gold Award for Achievement of Excellence in 2016.</p>
<p class="nist-block__title">&nbsp;</p>
<p class="nist-block__title">But in many ways our path toward excellence is just beginning, as we learn something new through every cycle. <a href="https://www.nist.gov/baldrige/baldrige-award/how-apply">Applying</a> annually to receive <a href="https://www.nist.gov/baldrige/baldrige-award/feedback-report">feedback</a> from <a href="https://www.nist.gov/baldrige/products-services/become-baldrige-examiner">Baldrige examiners</a> helps us continuously check our priorities, focus our efforts, and ensure progress toward integrating each of the Baldrige core values and concepts to more fully realize ACHEs potential—all for the purpose of advancing both our members in their work as leaders but also to advance health for all.</p>
<p><strong>The charter of the Board of Overseers says the overseers shall make suggestions for the improvement of Baldrige and act as an advisory committee for the program. As an overseer, what would you like the community/stakeholders to know about the Baldrige Program and its award and other products? </strong></p>
<p>Baldrige is more than an award. Baldrige is a way of doing business. Its a blueprint for pursuing and achieving excellence. While at first blush it may seem overwhelming, I am not aware of any other framework, methodology, or set of process improvement tools that offers a comprehensive and clear path toward exceptional performance, regardless of sector.</p>
<p>All that being said, as overseers, we want to make sure we practice what we preach so we look at the data to see where the Baldrige Program can improve. In doing that, we also review feedback on the barriers encountered by applicants and look for ways to remove them. Simplifying the system without losing its core is work that is currently underway. I am most excited by improvements to the Baldrige Program that make using the blueprint (i.e., framework) feel less daunting and make clear to all organizations that the award is not the end-game. Baldrige is not, ultimately, a recognition program. It is a defined way to create a better organization. &nbsp;</p>
<p>I have heard from leaders of multiple organizations that pursuing the Baldrige Award is too time and resource intensive. At the same time, staying relevant today requires systematic ways to learn and improve so that we can sustain our businesses today and tomorrow, while inspiring others to do their best and be their best. That IS the job of leaders.</p>
<p><strong>What encouragement/advice would you give U.S. organizations thinking about applying for the Baldrige Award or using another one of the Baldrige Programs products or services?</strong></p>
<p>Just get started with Baldrige and then keep at it. So many people refer to using the framework to achieve excellent performance as a journey. Its the perfect word to describe it. There are so many ways you can start to embark on the journey: conducting simple self-assessments, writing an Organizational Profile, better defining your most key processes, or refining what you understand as the most key results for your organization.</p>
<p>Take one of the many available <a href="https://www.nist.gov/baldrige/self-assessing/getting-started">first steps</a> that Baldrige can offer. After that first step, chances are that the most logical and helpful next step will present itself. As long as you are choosing your next step in Baldrige based on what makes most sense for your organization, you will be well on your way to excel.</p>
<h5><a id="series" name="series" href></a>Board of Overseers Blog Series: Previous Blogs</h5>
<p><a href="https://www.nist.gov/blogs/blogrige/focus-baldrige-board-overseers-bennie-fowler">Bennie W. Fowler</a><br><a href="https://www.nist.gov/blogs/blogrige/focus-baldrige-board-overseers-pat-greco">Patricia Fagan Greco</a><br><a href="https://www.nist.gov/blogs/blogrige/focus-baldrige-board-overseers-john-jasinski">John Jasinski</a><br><a href="https://www.nist.gov/blogs/blogrige/focus-baldrige-board-overseers-reatha-clark-king">Reatha Clark King</a><br><a href="https://www.nist.gov/blogs/blogrige/focus-baldrige-board-overseers-robert-pence">Robert Pence</a></p>
<hr><h4>A Systems Approach to Improving Your Organizations Performance</h4>
<div class="grid-row grid-gap">
<div class="tablet:grid-col-3">
<p> </p><div class="align-center nist-image">
<img loading="lazy" src="/sites/default/files/styles/220_x_220_limit/public/images/2019/05/31/2017-2018-baldrige-excellence-framework-cover.jpg?itok=a6FXwOEg" width="171" height="220" alt="2019-2020 Baldrige Excellence Framework cover photo" typeof="foaf:Image">
</div>
</div>
<div class="tablet:grid-col-9">
<h2>Baldrige Excellence Framework</h2>
<p>The <a href="https://www.nist.gov/baldrige/publications/baldrige-excellence-framework">Baldrige Excellence Framework</a> has empowered organizations to accomplish their missions, improve results, and become more competitive. It includes the Criteria for Performance Excellence, core values and concepts, and guidelines for evaluating your processes and results.</p>
<h3><a href="https://www.nist.gov/baldrige/publications/baldrige-excellence-framework"><strong>Purchase your copy today!</strong></a></h3>
<p>Available versions: <a href="https://www.nist.gov/baldrige-performance-excellence-program/baldrige-excellence-framework" title="Business / Nonprofit Criteria">Business/Nonprofit</a>, <a href="https://www.nist.gov/baldrige/publications/baldrige-excellence-framework/education">Education</a>, and <a href="https://www.nist.gov/baldrige/publications/baldrige-excellence-framework/health-care">Health Care</a></p>
</div>
</div>
<hr><p>&nbsp;</p>
</div>
</div>
<div
class="nist-block"
>
<div class="nist-tags">
<a href="/blogrige-categories/award-process-events-and-training" hreflang="en">Award Process, Events, and Training</a>, <a href="/blogrige-categories/baldrige-excellence-framework-criteria" hreflang="en">Baldrige Excellence Framework (Criteria)</a> and <a href="/blogrige-categories/community" hreflang="en">Community</a></div>
</div>
<div
class="nist-block"
>
<h2
class="nist-block__title"
>About the author</h2>
<div class="nist-field nist-field--label-hidden entity-reference">
<div class="nist-field__items">
<div class="nist-field__item">
<article
about="/blogs/blogrige/authors/dawn-bailey" class="nist-teaser"
>
<div class="nist-teaser__image">
<div class="entity-reference"> <a href="/blogs/blogrige/authors/dawn-bailey" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2019/12/18/IMG_2952.JPG?itok=-PWaG3HO" width="100" height="85" alt="Dawn Bailey" typeof="foaf:Image" />
</a>
</div>
</div>
<div class="nist-teaser__content-wrapper">
<header>
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/authors/dawn-bailey"><span>Dawn Bailey</span>
</a></h3>
</header>
<div class="nist-teaser__content">
<div class="text-with-summary"><p><span>Dawn Bailey is a writer/editor for the Baldrige Program and involved in all aspects of communications, from leading the Baldrige Executive Fellows program to managing the direction of case studies, social media efforts, and assessment teams. She has more than 25 years of experience, 18 years at the Baldrige Program. Her background is in English and journalism, with degrees from the University of Connecticut and an advanced degree from George Mason University.</span></p></div>
</div>
</div>
</article>
</div>
</div>
</div>
</div>
<div
class="views-element-container nist-block"
>
<h2
class="nist-block__title"
>Related posts</h2>
<div><div class="js-view-dom-id-f3ff273e65b4df4c0cfcc400acb0d74b989b3979fcbe880568d80020efe35b4e">
<div>
<article
about="/blogs/blogrige/100-satisfaction-guaranteed" class="nist-teaser"
>
<div class="nist-teaser__image">
<div class="entity-reference"> <a href="/blogs/blogrige/100-satisfaction-guaranteed" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2025/02/06/Satisfaction-Guaranteed.jpg?itok=ThnLiBh5" width="100" height="63" alt="A home with hurricane shutters next to a ladder." typeof="foaf:Image" />
</a>
</div>
</div>
<div class="nist-teaser__content-wrapper">
<header>
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/100-satisfaction-guaranteed"><span>100% Satisfaction Guaranteed</span>
</a></h3>
<div class="nist-teaser__date">
<div class="daterange"><time datetime="2025-02-18T12:00:00Z">February 18, 2025</time>
</div>
</div>
</header>
<div class="nist-teaser__content">
<div class="text-with-summary"> 100% satisfaction guaranteed. A simple statement. Easy to understand. But…. My story begins with Hurricane Milton, one of two tragic hurricanes to hit the west
</div>
</div>
</div>
</article>
</div>
<div>
<article
about="/blogs/blogrige/boost-innovation-your-work-thinking-poet" class="nist-teaser"
>
<div class="nist-teaser__image">
<div class="entity-reference"> <a href="/blogs/blogrige/boost-innovation-your-work-thinking-poet" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2025/02/04/Tucker-Bryant-blog.jpg?itok=gDhGrp2O" width="100" height="63" alt="Tucker Bryant speaks on a stage in front of an audience." typeof="foaf:Image" />
</a>
</div>
</div>
<div class="nist-teaser__content-wrapper">
<header>
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/boost-innovation-your-work-thinking-poet"><span>Boost Innovation in Your Work—by Thinking Like a Poet</span>
</a></h3>
<div class="nist-teaser__date">
<div class="daterange"><time datetime="2025-02-04T12:00:00Z">February 4, 2025</time>
</div>
</div>
</header>
<div class="nist-teaser__content">
<div class="text-with-summary"> Tucker Bryant is a Stanford-educated poet and entrepreneur. Hes also a former employee of technology behemoth Google, where he used his creative perspective to
</div>
</div>
</div>
</article>
</div>
<div>
<article
about="/blogs/blogrige/more-reasons-apply-be-2025-baldrige-examiner" class="nist-teaser"
>
<div class="nist-teaser__image">
<div class="entity-reference"> <a href="/blogs/blogrige/more-reasons-apply-be-2025-baldrige-examiner" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2025/01/07/More-Reasons-to-Apply-to-Be-2025-Examiner.jpg?itok=ot0YShWL" width="100" height="63" alt="Why Apply to be a 2025 Baldrige Examiner showing a man holding an iPad displaying the online application." typeof="foaf:Image" />
</a>
</div>
</div>
<div class="nist-teaser__content-wrapper">
<header>
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/more-reasons-apply-be-2025-baldrige-examiner"><span>More Reasons to Apply to Be a 2025 Baldrige Examiner</span>
</a></h3>
<div class="nist-teaser__date">
<div class="daterange"><time datetime="2025-01-14T12:00:00Z">January 14, 2025</time>
</div>
</div>
</header>
<div class="nist-teaser__content">
<div class="text-with-summary"> In a blog last week, I provided a multitude of reasons to apply to be a 2025 Baldrige examiner®. The benefits of serving in this volunteer role were conveyed by
</div>
</div>
</div>
</article>
</div>
</div>
</div>
</div>
<div
class="nist-block no-print"
>
<h2
class="nist-block__title"
>Comments</h2>
<section>
<h2>Add new comment</h2>
<link rel="stylesheet" media="all" href="/sites/default/files/css/css_Lx5yvw0vUi4TN7C0L-5Rdrp4Q049mXEKn-dXREWOtBs.css?delta=0&amp;language=en&amp;theme=nist_www&amp;include=eJxLzCvJTMov0U-E0Hpp-UW5OsmJBSXJGYn6SYnFqTppmTklqUX6KUWlBYk5ehAeAD47FNs&amp;exclude=eJx1UAuuwyAMuxAdR0IBsi5bIBWfdb39QrunVZOeRFDsWI7BQ3i4JnoW67-9u1fj_xlRkGxmkZnRQQbeGoVqfwmTqTZ3JeWirJkFomtFbSjPdoZjXKkhpaXIE-0vMSLsXLthQt0s7KG4JNFGquDVmCk_TN1qw6QJK-56O7N44HM_fazsDSFi-YNuXdez-oSHBF9tLLCx9AX48oHmSbhWu98XDdMZTV0gaWUr_tprgKaUBAJ2CSPByEbBMGzSm9PwQZ9XNisZg_Bh6O49LSrP_bCeBp4G_kZLFIqMH3oD_KWsjg" />
<form class="comment-comment-node-blog-form comment-form usa-form antibot" novalidate="novalidate" data-drupal-selector="comment-form" data-action="/comment/reply/node/1504821/comment_node_blog" action="/antibot" method="post" id="comment-form" accept-charset="UTF-8">
<noscript>
<div class="antibot-no-js antibot-message antibot-message-warning">You must have JavaScript enabled to use this form.</div>
</noscript>
<div class="form-item js-form-item form-type-textfield js-form-type-textfield form-item-name js-form-item-name">
<label for="edit-name" class="usa-label">
Your name
</label>
<input data-drupal-default-value="Anonymous" data-drupal-selector="edit-name" type="text" id="edit-name" name="name" value="" size="30" maxlength="60" class="form-text usa-input" />
</div>
<input data-drupal-selector="form-uj-six9hmm4w6p47mviwkiavruaxgfnxspswlj9xg1w" type="hidden" name="form_build_id" value="form-uj_sIx9HMm4W6P47MvIWKIavRuAxGFNxsPsWLj9xG1w" class="usa-input" /><input data-drupal-selector="edit-comment-comment-node-blog-form" type="hidden" name="form_id" value="comment_comment_node_blog_form" class="usa-input" /><input data-drupal-selector="edit-antibot-key" type="hidden" name="antibot_key" value="" class="usa-input" /><div class="field--type-text-long field--name-comment-body field--widget-text-textarea js-form-wrapper form-wrapper" data-drupal-selector="edit-comment-body-wrapper" id="edit-comment-body-wrapper"> <div class="js-text-format-wrapper js-form-item form-item">
<div class="form-item js-form-item form-type-textarea js-form-type-textarea form-item-comment-body-0-value js-form-item-comment-body-0-value">
<label for="edit-comment-body-0-value" class="usa-label form-required">
Comment
<span class="usa-label--required"> <span class="usa-sr-only">Required</span>*</span></label>
<div class="form-textarea-wrapper">
<textarea class="js-text-full text-full form-textarea required usa-textarea resize-vertical" data-entity_embed-host-entity-langcode="en" data-media-embed-host-entity-langcode="en" data-drupal-selector="edit-comment-body-0-value" id="edit-comment-body-0-value" name="comment_body[0][value]" rows="5" cols="60" placeholder="" required="required" aria-required="true"></textarea>
</div>
</div>
<div class="js-filter-wrapper filter-wrapper hidden js-form-wrapper form-wrapper" data-drupal-selector="edit-comment-body-0-format" id="edit-comment-body-0-format"><div class="js-filter-guidelines filter-guidelines js-form-wrapper form-wrapper" data-drupal-selector="edit-comment-body-0-format-guidelines" id="edit-comment-body-0-format-guidelines"><div data-drupal-format-id="plain_text">
<h4>Plain text</h4>
<ul>
<li>No HTML tags allowed.</li>
<li>Web page addresses and email addresses turn into links automatically.</li>
<li>Lines and paragraphs break automatically.</li>
</ul>
</div>
</div>
</div>
</div>
</div>
<fieldset data-drupal-selector="edit-captcha" class="captcha captcha-type-challenge--image">
<legend class="captcha__title js-form-required form-required">
CAPTCHA
</legend>
<div class="captcha__element">
<input data-drupal-selector="edit-captcha-sid" type="hidden" name="captcha_sid" value="652179071" class="usa-input" /><input data-drupal-selector="edit-captcha-token" type="hidden" name="captcha_token" value="iwNpB1W3AX64JLd1n-uxbp4YSf7Dfu_kpxI63DsO2zQ" class="usa-input" /><div class="captcha__image-wrapper js-form-wrapper form-wrapper" data-drupal-selector="edit-captcha-image-wrapper" id="edit-captcha-image-wrapper"><img data-drupal-selector="edit-captcha-image" src="/image-captcha-generate/652179071/1741082706" width="180" height="60" alt="Image CAPTCHA" title="Image CAPTCHA" loading="lazy" typeof="foaf:Image" />
</div>
<div class="form-item js-form-item form-type-textfield js-form-type-textfield form-item-captcha-response js-form-item-captcha-response">
<label for="edit-captcha-response" class="usa-label form-required">
What code is in the image?
<span class="usa-label--required"> <span class="usa-sr-only">Required</span>*</span></label>
<input autocomplete="off" data-drupal-selector="edit-captcha-response" aria-describedby="edit-captcha-response--description" type="text" id="edit-captcha-response" name="captcha_response" value="" size="15" maxlength="128" class="form-text required usa-input" required="required" aria-required="true" />
<div id="edit-captcha-response--description" class="description help-block">
Enter the characters shown in the image.
</div>
</div>
</div>
<div class="captcha__description description">This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.</div>
</fieldset>
<div data-drupal-selector="edit-actions" class="form-actions js-form-wrapper form-wrapper" id="edit-actions--2"><input data-drupal-selector="edit-submit" type="submit" id="edit-submit" name="op" value="Save" class="button button--primary js-form-submit form-submit usa-button" /></div>
<div class="comments__disclaimer padding-top-2">
<em>Please be respectful when posting comments. We will post all comments without editing as long as they are appropriate for a public, family friendly website, are on topic and do not contain profanity, personal attacks, misleading or false information/accusations or promote specific commercial products, services or organizations. Comments that violate our comment policy or include links to non-government organizations/web pages will not be posted.</em>
</div>
</form>
</section>
</div>
</div>
<aside class="nist-page__region nist-page__region--sidebar-second tablet-lg:grid-col-4">
<div>
<div
class="nist-block"
>
<div>
<div about="/blogs/blogrige">
<div
class="views-exposed-form usa-form filters nist-block" novalidate="novalidate" data-drupal-selector="views-exposed-form-search-blog-blogrige-search-page"
>
<h2
class="nist-block__title"
>Search</h2>
<form action="/blogs/blogrige/search" method="get" id="views-exposed-form-search-blog-blogrige-search-page" accept-charset="UTF-8" class="usa-form">
<div class="form-item js-form-item form-type-textfield js-form-type-textfield form-item-k js-form-item-k form-no-label">
<input placeholder="Search this blog" data-drupal-selector="edit-k" type="text" id="edit-k" name="k" value="" size="30" maxlength="128" class="form-text usa-input" />
<div id="edit-k--description" class="description help-block">
Put exact phrase in quotes (e.g., "Quest conference")
</div>
</div>
<div class="grid-col-12 form-actions js-form-wrapper form-wrapper" data-drupal-selector="edit-actions" id="edit-actions"><input data-drupal-selector="edit-submit-search-blog" type="submit" id="edit-submit-search-blog" value="Search" class="button js-form-submit form-submit usa-button" /></div>
</form>
</div>
<div
class="nist-block no-print"
>
<h2
class="nist-block__title"
>Email alerts</h2>
<div class="text-long"><p>Sign up for e-mail alerts from the Blogrige blog by entering your e-mail address in the box below.</p>
<form action="https://public.govdelivery.com/accounts/USNIST/subscribers/qualify" accept-charset="UTF-8" method="post">
<input name="utf8" type="hidden" value="&#x2713;">
<input type="hidden" name="authenticity_token" value="D/AeWFqoqPEK65O+YJQQI9Pn9yEDHk1zubt0IGJg18L5pRydZ/PnAQrfCWp/IaMadbiMiAYyimIxV+5ICYMpdQ==">
<input type="hidden" name="topic_id" id="topic_id" value="USNIST_29">
<div class="grid-row grid-gap-1">
<div class="tablet:grid-col-8">
<label class="usa-sr-only" for="email">Enter Email Address</label>
<input class="usa-input" type="text" name="email" id="email" title="email">
</div>
<div class="tablet:grid-col-4">
<input type="submit" name="commit" value="Sign Up" class="usa-button margin-top-1">
</div>
</div>
</form>
</div>
</div>
<div
class="nist-block no-print"
>
<h2
class="nist-block__title"
>Stay Connected</h2>
<div><a href="https://www.x.com/BaldrigeProgram" class="nist-social nist-social--x" title="X (Twitter)" ><span>X (Twitter)</span></a><a href="https://www.youtube.com/playlist?list=PL914FB9D44BF49C14" class="nist-social nist-social--youtube" title="Youtube" ><span>Youtube</span></a><a href="https://public.govdelivery.com/accounts/USNIST/subscriber/new?topic_id=USNIST_29" class="nist-social nist-social--envelope" title="GovDelivery" ><span>GovDelivery</span></a></div>
</div>
<div
class="views-element-container nist-block no-print"
>
<h2
class="nist-block__title"
>Categories</h2>
<div><div class="js-view-dom-id-b5dacc672c1174b44362b4751aed9ba6c076ceaa21a96161cc177c6b5b9eb248">
<div>
<select class="usa-select ViewsJumpMenu js-viewsJumpMenu" title="-- Choose --" id="blog-categories-block-4-jump-menu">
<option>-- Choose --</option>
<option data-url="/blogrige-categories/award-process-events-and-training">Award Process, Events, and Training</option>
<option data-url="/blogrige-categories/award-recipients">Award Recipients</option>
<option data-url="/blogrige-categories/baldrige-excellence-framework-criteria">Baldrige Excellence Framework (Criteria)</option>
<option data-url="/blogrige-categories/community">Community</option>
<option data-url="/blogrige-categories/cybersecurity">Cybersecurity</option>
<option data-url="/blogrige-categories/impact-baldrige">Impact of Baldrige</option>
<option data-url="/blogrige-categories/insights-road-performance-excellence">Insights on the Road to Performance Excellence</option>
<option data-url="/blogrige-categories/sector-focused">Sector Focused</option>
<option data-url="/blogrige-categories/self-assessing">Self-Assessing</option>
</select>
</div>
</div>
</div>
</div>
<div
class="nist-block"
>
<h2
class="nist-block__title"
>About this blog</h2>
<div class="text-long"><p>Blogrige, the official blog of the <a href="https://www.nist.gov/baldrige">Baldrige Performance Excellence Program</a>, shares practical guidance, success stories, examples, and inspiration on how Baldrige resources can support your long-term success, whether your organization is large or small, has one site or worldwide locations, and is just getting started or continuously improving.</p>
<p>The Baldrige Program offers a comprehensive and proven leadership and management&nbsp;<a href="https://www.nist.gov/baldrige/publications/baldrige-excellence-framework">framework</a>&nbsp;that focuses on results in all areas of your organization. Learn more about the&nbsp;<a href="https://www.nist.gov/baldrige">Baldrige Program</a>,&nbsp;the&nbsp;<a href="https://www.nist.gov/baldrige/products-services">products and services</a>&nbsp;available to help your organization succeed, and how to&nbsp;<a href="https://www.nist.gov/baldrige/self-assessing">self-assess</a>&nbsp;using the Baldrige framework.</p>
<p>If you have any questions about Blogrige, please contact Baldrige Customer Service at&nbsp;<span class="spamspan"><span class="u">baldrige</span> [at] <span class="d">nist.gov</span><span class="t"> (baldrige[at]nist[dot]gov)</span></span>.</p>
<p>The views presented here are those of the author and do not necessarily represent the views or policies of NIST.</p></div>
</div>
</div>
</div>
</div>
</div>
</aside>
</div>
</div>
<div class="grid-container">
</div>
</section>
</div>
<div data-elastic-exclude>
<!-- nist-index-ignore-start -->
<footer class="nist-footer padding-bottom-4">
<div class="grid-container nist-footer__info">
<div class="grid-row">
<div class="tablet:grid-col-6">
<div class="nist-footer__logo">
<a href="/" title="National Institute of Standards and Technology" rel="home">
<img class="nist-footer__logo-img" src="/libraries/nist-component-library/dist/img/logo/NIST-Logo-Brand-White.svg" alt="National Institute of Standards and Technology logo" width="300px" height="42px" />
</a>
</div>
<div class="nist-footer__contact">
<h3 class="nist-footer__contact-heading">HEADQUARTERS</h3>
<address>
100 Bureau Drive<br>
Gaithersburg, MD 20899<br>
<a href="tel:301-975-2000">301-975-2000</a>
</address>
<p>
<a href="mailto:do-webmaster@nist.gov">Webmaster</a> | <a href="https://www.nist.gov/about-nist/contact-us">Contact Us</a> | <a href="https://www.nist.gov/visit">Our Other Offices</a>
</p>
</div>
</div>
<div class="tablet:grid-col-6">
<div class="nist-footer__social-links">
<a class="nist-social nist-social--x-white" href=" https://x.com/NIST">
<span>X.com</span>
</a>
<a class="nist-social nist-social--facebook-white" href=" https://www.facebook.com/NIST">
<span>Facebook</span>
</a>
<a class="nist-social nist-social--linkedin-white" href=" https://www.linkedin.com/company/nist">
<span>LinkedIn</span>
</a>
<a class="nist-social nist-social--instagram-white" href=" https://www.instagram.com/nist/">
<span>Instagram</span>
</a>
<a class="nist-social nist-social--youtube-white" href=" https://www.youtube.com/NIST">
<span>YouTube</span>
</a>
<a class="nist-social nist-social--giphy-white" href=" https://giphy.com/nist">
<span>Giphy</span>
</a>
<a class="nist-social nist-social--rss-white" href=" https://www.nist.gov/news-events/nist-rss-feeds">
<span>RSS Feed</span>
</a>
<a class="nist-social nist-social--envelope-white" href=" https://public.govdelivery.com/accounts/USNIST/subscriber/new">
<span>Mailing List</span>
</a>
</div>
<div class="nist-footer__feedback">
How are we doing? <a class="usa-button" rel="nofollow" href="/form/nist-gov-feedback?destination=/blogs/blogrige/focus-baldrige-board-overseers-deborah-bowen" title="Provide feedback">Feedback</a>
</div>
</div>
</div>
</div>
<div class="grid-container">
<div class="nist-footer__nav" role="navigation">
<ul>
<li class="nist-footer__menu-item">
<a href="https://www.nist.gov/privacy-policy">Site Privacy</a>
</li>
<li class="nist-footer__menu-item">
<a href="https://www.nist.gov/oism/accessibility">Accessibility</a>
</li>
<li class="nist-footer__menu-item">
<a href="https://www.nist.gov/privacy">Privacy Program</a>
</li>
<li class="nist-footer__menu-item">
<a href="https://www.nist.gov/oism/copyrights">Copyrights</a>
</li>
<li class="nist-footer__menu-item">
<a href="https://www.commerce.gov/vulnerability-disclosure-policy">Vulnerability Disclosure</a>
</li>
<li class="nist-footer__menu-item">
<a href="https://www.nist.gov/no-fear-act-policy">No Fear Act Policy</a>
</li>
<li class="nist-footer__menu-item">
<a href="https://www.nist.gov/office-director/freedom-information-act">FOIA</a>
</li>
<li class="nist-footer__menu-item">
<a href="https://www.nist.gov/environmental-policy-statement">Environmental Policy</a>
</li>
<li class="nist-footer__menu-item">
<a href="https://www.nist.gov/summary-report-scientific-integrity">Scientific Integrity</a>
</li>
<li class="nist-footer__menu-item">
<a href="https://www.nist.gov/nist-information-quality-standards">Information Quality Standards</a>
</li>
<li class="nist-footer__menu-item">
<a href="https://www.commerce.gov/">Commerce.gov</a>
</li>
<li class="nist-footer__menu-item">
<a href="http://www.science.gov/">Science.gov</a>
</li>
<li class="nist-footer__menu-item">
<a href="http://www.usa.gov/">USA.gov</a>
</li>
<li class="nist-footer__menu-item">
<a href="https://vote.gov/">Vote.gov</a>
</li>
</ul>
</div>
</div>
</footer>
<!-- nist-index-ignore-end -->
</div>
</div>
<script type="application/json" data-drupal-selector="drupal-settings-json">{"path":{"baseUrl":"\/","pathPrefix":"","currentPath":"node\/1504821","currentPathIsAdmin":false,"isFront":false,"currentLanguage":"en"},"pluralDelimiter":"\u0003","suppressDeprecationErrors":true,"back_to_top":{"back_to_top_button_trigger":100,"back_to_top_speed":1200,"back_to_top_prevent_on_mobile":false,"back_to_top_prevent_in_admin":true,"back_to_top_button_type":"image","back_to_top_button_text":"Back to top"},"google_analytics":{"account":"G-HEQ0YF2VYL","trackOutbound":true,"trackMailto":true,"trackTel":true,"trackDownload":true,"trackDownloadExtensions":"7z|aac|arc|arj|asf|asx|avi|bin|bsh|c|csv|doc(x|m)?|dot(x|m)?|dw(fx|g|gd)|dxf|eps|epub|exe|f(90)|flv|gif|gz|gzip|hqx|jar|jpe?g|js|m1v|mp(2|3|4|e?g)|mobi|mov(ie)?|msi|msp|pdf|phps|pl|png|ppt(x|m)?|pot(x|m)?|pps(x|m)?|ppam|sld(x|m)?|thmx|qtm?|ra(m|r)?|rfa|rtf|rvt|sch|sea|sit|swf|tar|tgz|tif|txt|txz|wav|wma|wmv|wpd|wrl|xls(x|m|b)?|xlt(x|m)|xlam|xml|xsd|z|zip"},"nist_search":{"clickTracking":"search-report-click","isDebug":false,"clickTrackEnabled":true,"message":"NIST Search in debug mode. Check the browsers network inspector for Click Track reporting results..."},"data":{"extlink":{"extTarget":false,"extTargetNoOverride":false,"extNofollow":false,"extNoreferrer":false,"extFollowNoOverride":false,"extClass":"ext","extLabel":"(link is external)","extImgClass":false,"extSubdomains":true,"extExclude":"\\.gov\\\/|\\.mil\\\/|\\manufacturingusa\\.com\\\/","extInclude":"","extCssExclude":".ck-editor, .nist-video-thumbnail__lightbox-trigger, a.nist-icon--mail-blue","extCssExplicit":"","extAlert":true,"extAlertText":"Thank you for visiting NIST. We hope your visit was informative. We have provided a link to this site because it has information that may be of interest to our users. NIST does not necessarily endorse the views expressed or the facts presented on this site. Further, NIST does not endorse any commercial products that may be advertised or available on this site. Click OK to be directed to your link.","mailtoClass":"0","mailtoLabel":"(link sends email)","extUseFontAwesome":false,"extIconPlacement":"after","extFaLinkClasses":"fa fa-external-link","extFaMailtoClasses":"fa fa-envelope-o","whitelistedDomains":[]}},"viewsJumpMenu":{"blog-categories-block-4-jump-menu":{"new_window":false}},"ajaxTrustedUrl":{"\/blogs\/blogrige\/search":true,"\/comment\/reply\/node\/1504821\/comment_node_blog":true},"user":{"uid":0,"permissionsHash":"bd6a443844dbe99b4e6942f3b1397526e760137efd2b1ee6b2d588fc414dff20"},"antibot":{"forms":{"comment-form":{"id":"comment-form","key":"8s3HerPNUiBWAup-NU0eICdfN5XSJ1VRGAW7gyEytXD"}}}}</script>
<script src="/sites/default/files/js/js_jDaFaXhHm6gPUKstNYX9eIyoQXghVs3g7rbR0QoqpYY.js?scope=footer&amp;delta=0&amp;language=en&amp;theme=nist_www&amp;include=eJxdjwEOwiAMRS_E7JFIGR3WASXQid5eNmc0JiXlfX5_g8N5tSqjCrjv3d6aCSIhksWM8ak8N_gXTOamduGheek5CnqrdYRwDhDw_dxYiVOpcif4F_Yth6ZXSjT2SnRYbRIPnhu6ERw5r4cHQhSHcTpH4EroqX7Q9t5_HPTQfRB83QrGy4mmFUzjZBC3bG1GJXNn6s3etlRsorzBwdPO084Gs7IThbNfFqnJjC8r1U_6m15OEIHs"></script>
<script src="https://siteimproveanalytics.com/js/siteanalyze_6017546.js" async></script>
<script src="/sites/default/files/js/js_fjIvy-IlwXd4rbnk9n_suaZdKKa0a8uyiypGvlE0sBs.js?scope=footer&amp;delta=2&amp;language=en&amp;theme=nist_www&amp;include=eJxdjwEOwiAMRS_E7JFIGR3WASXQid5eNmc0JiXlfX5_g8N5tSqjCrjv3d6aCSIhksWM8ak8N_gXTOamduGheek5CnqrdYRwDhDw_dxYiVOpcif4F_Yth6ZXSjT2SnRYbRIPnhu6ERw5r4cHQhSHcTpH4EroqX7Q9t5_HPTQfRB83QrGy4mmFUzjZBC3bG1GJXNn6s3etlRsorzBwdPO084Gs7IThbNfFqnJjC8r1U_6m15OEIHs"></script>
<script type="text/javascript">window.NREUM||(NREUM={});NREUM.info={"beacon":"bam.nr-data.net","licenseKey":"37b7ccb661","applicationID":"1089704227","transactionName":"YFxUN0sADEdYVkBaClkWdwBNCA1aFnFGRhVWVWoNVgUHaHpaWkcXWFVaBks9LFtdUGJaAEB6WQ1NEw1YVVBGHltBUFMU","queueTime":4,"applicationTime":1184,"atts":"TBtXQQMaH0k=","errorBeacon":"bam.nr-data.net","agent":""}</script></body>
</html>