1469 lines
108 KiB
Text
1469 lines
108 KiB
Text
<!DOCTYPE html>
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<html lang="en" dir="ltr" prefix="content: http://purl.org/rss/1.0/modules/content/ dc: http://purl.org/dc/terms/ foaf: http://xmlns.com/foaf/0.1/ og: http://ogp.me/ns# rdfs: http://www.w3.org/2000/01/rdf-schema# schema: http://schema.org/ sioc: http://rdfs.org/sioc/ns# sioct: http://rdfs.org/sioc/types# skos: http://www.w3.org/2004/02/skos/core# xsd: http://www.w3.org/2001/XMLSchema# ">
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<h1 class="nist-page__title">Baldrige Award-Winning University Breaks Ground (Again) with Benchmarking Project</h1>
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<div class="daterange"><time datetime="2018-10-02T12:00:00Z">October 2, 2018</time>
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<span>By: </span>
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<a href="/blogs/blogrige/authors/christine-schaefer" hreflang="en">Christine Schaefer</a>
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<img loading="lazy" src="/sites/default/files/styles/960_x_960_limit/public/images/2018/10/01/uw-stout-benchmarking-project.jpg?itok=Q8x-bM4a" width="960" height="600" alt="University of Wisconsin-Stout students walking on campus." title="University of Wisconsin-Stout Benchmarking Project" typeof="foaf:Image" />
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<div class="nist-image__credit">
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<span class="nist-image__credit-label">Credit:</span>
|
||
|
||
University of Wisconsin-Stout
|
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</div>
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</figcaption>
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<p>An assistant chancellor at the <a href="https://www.nist.gov/baldrige/university-wisconsin-stout">University of Wisconsin-Stout</a>—a <a href="https://www.nist.gov/baldrige/baldrige-award">Baldrige Award</a> recipient—helped develop a national benchmarking project that will soon provide comparative data for the nation’s universities to better measure their performance.</p>
|
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|
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<p> </p><figure class=" align-right nist-image" role="group">
|
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<div>
|
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|
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<img alt="Meridith Wentz photo" height="220" loading="lazy" src="/sites/default/files/styles/220_x_220_limit/public/images/2018/09/25/meridith-wentz.jpg?itok=L_mT8k8o" title="Meridith Wentz photo" typeof="foaf:Image" width="198">
|
||
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||
|
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</div>
|
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<figcaption class="nist-image__caption">Meridith Wentz<br><br>
|
||
University of Wisconsin-Stout<br><br>
|
||
Baldrige Award Recipient, 2001<br><br>
|
||
Baldrige Examiner, 2018</figcaption>
|
||
</figure>
|
||
|
||
The project will involve collecting data for performance measures of nonacademic support units within four-year, post-secondary education institutions in the United States. Meridith Wentz, who directs UW-Stout’s office of Planning, Assessment, Research and Quality (PARQ), is playing a leading role in the effort in partnership with the National Higher Education Benchmarking Institute (NHEBI) at Johnson County Community College (JCCC) in Overland Park, Kansas.
|
||
|
||
<p>JCCC Executive Director of Institutional Effectiveness, Planning, and Research John Clayton, who oversees the NHEBI, recently conveyed that he is excited by the prospect of the partnership with UW-Stout. “The Benchmarking Institute has provided this kind of data to the two-year college sector for 15 years,” he said. “Since 2004, over 400 two-year colleges have relied on us to provide comparative data on many key indicators to improve efficiency, institutional effectiveness, and student outcomes.”</p>
|
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|
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<p>
|
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</p><figure class=" align-center nist-image--lightbox nist-image" role="group">
|
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<div data-copyright="Stock Photo" data-lightbox="https://www.nist.gov/sites/default/files/styles/2800_x_2800_limit/public/images/2019/09/04/uw-stout_national_report_example.jpg?itok=PcOR91Lh" data-media-id="461556">
|
||
|
||
<img alt="Screenshot of excerpt from national report with data from 2-year colleges for benchmarking " height="393" loading="lazy" src="/sites/default/files/styles/960_x_960_limit/public/images/2019/09/04/uw-stout_national_report_example.jpg?itok=OOGSir4_" typeof="foaf:Image" width="960">
|
||
|
||
|
||
|
||
|
||
|
||
|
||
</div>
|
||
<figcaption class="nist-image__caption">Fall 2015 report excerpt from the NHEBI's National Community College Benchmark Project (with data from two-year colleges); used with permission. <div class="nist-image__credit">
|
||
<span class="nist-image__credit-label">Credit:</span>
|
||
|
||
University of Wisconsin-Stout
|
||
|
||
</div></figcaption>
|
||
</figure>
|
||
|
||
|
||
|
||
<p>Wentz, who is also a senior <a href="https://www.nist.gov/baldrige/products-services/become-baldrige-examiner">Baldrige examiner</a>, has overseen several other ground-breaking improvement efforts at her university in recent years. One example, is UW-Stout’s annual “<a href="https://www.nist.gov/blogs/blogrige/impact-baldrige-award-15-years-later">You Said, We Did</a>” institutional improvements based on faculty and staff input.</p>
|
||
|
||
<div class="nist-callout">
|
||
<p>She described the new benchmarking project as “another example of how the Baldrige program has helped [our university] grow and improve.”</p>
|
||
</div>
|
||
|
||
<h3>Project Scope and Measures</h3>
|
||
|
||
<p>Asked how many other universities will be involved in the benchmarking project, Wentz responded, “For the first year [the university’s fiscal year 2019, which begins this fall], we’re targeting 25 to 50 other four-year universities. The long-term goal is to involve over 300 institutions per year.” She added that the NHEBI previously launched a similar initiative involving two-year colleges that has “consistently had 250 colleges per year” reporting data.</p>
|
||
|
||
<p>Wentz provided two examples of standard measures for the project, as follows:</p>
|
||
|
||
<ul><li>Full-Time Equivalents (FTEs) allocated to the work of a support unit within a university. Data for this measure will be split between centralized and decentralized staff members, she explained, given that (beyond staff members working full-time in such a unit) universities often have some personnel based in other administrative units on campus who help support the work of centralized units.</li>
|
||
<li>Budget allocated to the work of a support unit, split by personnel and non-personnel and by centralized and decentralized</li>
|
||
</ul><p>The project also will collect data for outcome metrics, she said, citing as an example the retention rate of faculty and staff members as a measure associated with a university’s Human Resources office.</p>
|
||
|
||
<h3>Project Phases</h3>
|
||
|
||
<p>As stated in a recent <a href="https://www.uwstout.edu/about-us/news-center/university-helping-develop-national-benchmarking-project">UW-Stout news story</a>, Wentz said a stimulus for the project was the “need to make our [internal] review process more meaningful using benchmarking data.” Faced with a lack of comparative results to provide context for her office’s performance measurements of UW-Stout support units, Wentz decided to help develop such data. “We wanted to provide more meaningful data for continuous improvement,” she said.</p>
|
||
|
||
<p>Wentz and her PARQ colleagues Frank Oakgrove and Elena Carroll are currently developing metrics for the NHEBI project, to be refined based on input from a national advisory board. Data collection for the project will be launched in early November, and the plan is to have results available for use by other universities by mid-February, according to Wentz.</p>
|
||
|
||
<h3>Contact Information</h3>
|
||
|
||
<p>If you are interested in participating in this benchmarking project (e.g., as a university) or getting more information about it, contact the <span class="spamspan"><span class="u">info</span> [at] <span class="d">universitybenchmark.org</span><span class="t"> (University Benchmark Project)</span></span>.</p>
|
||
|
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<hr><h4>Enrich Your Career and Improve Organizational Performance</h4>
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|
||
<img loading="lazy" src="/sites/default/files/styles/220_x_220_limit/public/images/2019/08/14/become-examiner-hero.jpg?itok=bXVmw3PT" width="220" height="132" alt="Become A Baldrige Examiner. People in a business setting having a discussion. Credit: Rawpixel.com/Shutterstock" title="Become A Baldrige Examiner" typeof="foaf:Image">
|
||
|
||
|
||
|
||
|
||
|
||
</div>
|
||
</h2>
|
||
|
||
<p> </p><div class="align-center nist-image">
|
||
|
||
<img loading="lazy" src="/sites/default/files/styles/220_x_220_limit/public/images/2018/10/15/2018-baldrige-lead-custom-content-award.png?itok=MFVQoDR2" width="220" height="95" alt="2018 Baldrige Examiner Training HR.com LEAD Award winner for custom content programming continuing education program with emphasis on leadership/organizational development." title="2018 Baldrige Examiner Training HR.com LEAD Award winner for custom content programming continuing education program with emphasis on leadership/organizational development." typeof="foaf:Image">
|
||
|
||
|
||
|
||
|
||
|
||
</div>
|
||
|
||
</div>
|
||
|
||
<div class="tablet:grid-col-9">
|
||
<h2>Become a Baldrige Examiner</h2>
|
||
|
||
<p>If you are looking for a one-of-a-kind professional development and networking opportunity, and the chance to make a meaningful contribution to organizational improvement and U.S. competitiveness, apply to serve as a volunteer on the <a href="https://www.nist.gov/baldrige/examiners-list">Baldrige Board of Examiners</a>.</p>
|
||
|
||
<h3><a href="https://www.nist.gov/baldrige/products-services/become-baldrige-examiner"><strong>Application Opens: November 2018</strong></a></h3>
|
||
|
||
<p>The 2019 Board of Examiner Application will open in November 2018 and close in January 2019.</p>
|
||
</div>
|
||
</div>
|
||
|
||
<hr><p> </p>
|
||
|
||
</div>
|
||
|
||
</div>
|
||
<div
|
||
class="nist-block"
|
||
>
|
||
|
||
|
||
<div class="nist-tags">
|
||
<a href="/blogrige-categories/award-recipients" hreflang="en">Award Recipients</a>, <a href="/blogrige-categories/community" hreflang="en">Community</a>, <a href="/blogrige-categories/impact-baldrige" hreflang="en">Impact of Baldrige</a>, <a href="/blogrige-categories/sector-focused" hreflang="en">Sector Focused</a> and <a href="/blogrige-categories/self-assessing" hreflang="en">Self-Assessing</a></div>
|
||
|
||
|
||
</div>
|
||
|
||
<div
|
||
class="nist-block"
|
||
>
|
||
|
||
<h2
|
||
class="nist-block__title"
|
||
>About the author</h2>
|
||
|
||
<div class="nist-field nist-field--label-hidden entity-reference">
|
||
<div class="nist-field__items">
|
||
<div class="nist-field__item">
|
||
|
||
<article
|
||
about="/blogs/blogrige/authors/christine-schaefer" class="nist-teaser"
|
||
>
|
||
<div class="nist-teaser__image">
|
||
<div class="entity-reference"> <a href="/blogs/blogrige/authors/christine-schaefer" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2017/10/25/Christine-Schaefer-2016.jpg?itok=5neDOeBx" width="100" height="100" alt="Picture of Christine Schaefer" typeof="foaf:Image" />
|
||
|
||
</a>
|
||
</div>
|
||
|
||
</div>
|
||
<div class="nist-teaser__content-wrapper">
|
||
<header>
|
||
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/authors/christine-schaefer"><span>Christine Schaefer</span>
|
||
</a></h3>
|
||
|
||
</header>
|
||
<div class="nist-teaser__content">
|
||
<div class="text-with-summary"><p>Christine Schaefer is a longtime staff member of the Baldrige Performance Excellence Program (BPEP). Her work has focused on producing BPEP publications and communications. She also has been highly involved in the Baldrige Award process, Baldrige examiner training, and other offerings of the program.</p><p>She is a Phi Beta Kappa graduate of the University of Virginia, where she was an Echols Scholar and a double major, receiving highest distinction for her thesis in the interdisciplinary Political & Social Thought Program. She also has a master's degree from Georgetown University, where her studies and thesis focused on social and public policy issues. </p><p>When not working, she sits in traffic in one of the most congested regions of the country, receives consolation from her rescued beagles, writes poetry, practices hot yoga, and tries to cultivate a foundation for three kids to direct their own lifelong learning (and to PLEASE STOP YELLING at each other—after all, we'll never end wars if we can't even make peace at home!).</p></div>
|
||
|
||
</div>
|
||
</div>
|
||
</article>
|
||
</div>
|
||
</div>
|
||
</div>
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||
|
||
|
||
</div>
|
||
|
||
<div
|
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class="views-element-container nist-block"
|
||
>
|
||
|
||
<h2
|
||
class="nist-block__title"
|
||
>Related posts</h2>
|
||
|
||
<div><div class="js-view-dom-id-9ad5ca98d79158bb4926bdeaa7b33bf8a2ba5890c246d3e7f4f88a21e52076ea">
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|
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|
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|
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|
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|
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|
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<article
|
||
about="/blogs/blogrige/100-satisfaction-guaranteed" class="nist-teaser"
|
||
>
|
||
<div class="nist-teaser__image">
|
||
<div class="entity-reference"> <a href="/blogs/blogrige/100-satisfaction-guaranteed" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2025/02/06/Satisfaction-Guaranteed.jpg?itok=ThnLiBh5" width="100" height="63" alt="A home with hurricane shutters next to a ladder." typeof="foaf:Image" />
|
||
|
||
</a>
|
||
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|
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|
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|
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<div class="nist-teaser__content-wrapper">
|
||
<header>
|
||
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/100-satisfaction-guaranteed"><span>100% Satisfaction Guaranteed</span>
|
||
</a></h3>
|
||
<div class="nist-teaser__date">
|
||
<div class="daterange"><time datetime="2025-02-18T12:00:00Z">February 18, 2025</time>
|
||
</div>
|
||
|
||
</div>
|
||
|
||
</header>
|
||
<div class="nist-teaser__content">
|
||
<div class="text-with-summary"> 100% satisfaction guaranteed. A simple statement. Easy to understand. But…. My story begins with Hurricane Milton, one of two tragic hurricanes to hit the west
|
||
|
||
</div>
|
||
|
||
</div>
|
||
</div>
|
||
</article>
|
||
</div>
|
||
<div>
|
||
|
||
<article
|
||
about="/blogs/blogrige/more-reasons-apply-be-2025-baldrige-examiner" class="nist-teaser"
|
||
>
|
||
<div class="nist-teaser__image">
|
||
<div class="entity-reference"> <a href="/blogs/blogrige/more-reasons-apply-be-2025-baldrige-examiner" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2025/01/07/More-Reasons-to-Apply-to-Be-2025-Examiner.jpg?itok=ot0YShWL" width="100" height="63" alt="Why Apply to be a 2025 Baldrige Examiner showing a man holding an iPad displaying the online application." typeof="foaf:Image" />
|
||
|
||
</a>
|
||
</div>
|
||
|
||
</div>
|
||
<div class="nist-teaser__content-wrapper">
|
||
<header>
|
||
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/more-reasons-apply-be-2025-baldrige-examiner"><span>More Reasons to Apply to Be a 2025 Baldrige Examiner</span>
|
||
</a></h3>
|
||
<div class="nist-teaser__date">
|
||
<div class="daterange"><time datetime="2025-01-14T12:00:00Z">January 14, 2025</time>
|
||
</div>
|
||
|
||
</div>
|
||
|
||
</header>
|
||
<div class="nist-teaser__content">
|
||
<div class="text-with-summary"> In a blog last week, I provided a multitude of reasons to apply to be a 2025 Baldrige examiner®. The benefits of serving in this volunteer role were conveyed by
|
||
|
||
</div>
|
||
|
||
</div>
|
||
</div>
|
||
</article>
|
||
</div>
|
||
<div>
|
||
|
||
<article
|
||
about="/blogs/blogrige/why-apply-be-2025-baldrige-examiner" class="nist-teaser"
|
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>
|
||
<div class="nist-teaser__image">
|
||
<div class="entity-reference"> <a href="/blogs/blogrige/why-apply-be-2025-baldrige-examiner" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2025/01/07/Why-Apply-to-Be-2025-Examiner.jpg?itok=eCEy9jXg" width="100" height="63" alt="Why apply to become a Baldrige Examiner showing a woman holding an iPad with the examiner application on the screen." typeof="foaf:Image" />
|
||
|
||
</a>
|
||
</div>
|
||
|
||
</div>
|
||
<div class="nist-teaser__content-wrapper">
|
||
<header>
|
||
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/why-apply-be-2025-baldrige-examiner"><span>Why Apply to Be a 2025 Baldrige Examiner?</span>
|
||
</a></h3>
|
||
<div class="nist-teaser__date">
|
||
<div class="daterange"><time datetime="2025-01-08T12:00:00Z">January 8, 2025</time>
|
||
</div>
|
||
|
||
</div>
|
||
|
||
</header>
|
||
<div class="nist-teaser__content">
|
||
<div class="text-with-summary"> IYKYK. * But if you don’t know why it’s beneficial to be a Baldrige examiner®, I invite you to find out what experienced Baldrige examiners have discovered
|
||
|
||
</div>
|
||
|
||
</div>
|
||
</div>
|
||
</article>
|
||
</div>
|
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|
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|
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|
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|
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|
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|
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||
|
||
|
||
</div>
|
||
|
||
|
||
<div
|
||
class="nist-block no-print"
|
||
>
|
||
|
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<h2
|
||
class="nist-block__title"
|
||
>Comments</h2>
|
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|
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<section>
|
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|
||
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|
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<article data-comment-user-id="0" id="comment-78936" class="nist-comment js-comment">
|
||
|
||
|
||
<footer class="nist-comment__info">
|
||
<p class="submitted">
|
||
<span class="nist-comment__author"><span lang="" typeof="schema:Person" property="schema:name" datatype="">Rob Rouzer</span></span>
|
||
on
|
||
<span class="nist-comment__date">October 20, 2018 12:29 PM</span>
|
||
<mark class="hidden nist-comment__new" data-comment-timestamp="1540052961"></mark>
|
||
</p>
|
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|
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<div class="nist-comment__permalink"><a href="#comment-78936">Permalink</a></div>
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|
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|
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<div class="nist-comment__content">
|
||
<div class="text-long"><p>This is an important effort. The lack of good comparison data has been a stumbling block for higher education institutions' participation in Baldrige improvement programs. While most nonacademic support units have professional associations that have organized efforts to share data, the lack of standardization of collection methods and terminology has made the use of such data difficult. </p>
|
||
<p>It should be noted that the term "benchmark" can lead to confusion. As used in this article, the meaning is "comparison data" as opposed to the Baldrige "best practices, best performances" definition. Ideally, enough institutions will eventually participate to assure that the data provided are indeed benchmarks by both definitions.</p>
|
||
</div>
|
||
|
||
<ul class="links inline nist-comment__links">
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