nist-gov/www.nist.gov/baldrige/baldrige-health-care-performance-excellence-delivers-world-class-results
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<h2><a href="/baldrige">Baldrige Performance Excellence Program</a></h2>
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<a href="/baldrige/how-baldrige-works" data-drupal-link-system-path="">How Baldrige Works</a>
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<a href="/baldrige/how-baldrige-works/baldrige-community/baldrige-foundation" data-drupal-link-system-path="">Baldrige Foundation</a>
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<a href="/baldrige/how-baldrige-works/baldrige-community/state-local-baldrige-based-programs" data-drupal-link-system-path="">State &amp; Local Baldrige-Based Programs</a>
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<a href="/baldrige/how-baldrige-works/baldrige-community/baldrige-ambassadors" data-drupal-link-system-path="">Baldrige Ambassadors</a>
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<a href="/baldrige/how-baldrige-works/newsmedia-room/researchers" data-drupal-link-system-path="">Researchers</a>
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<a href="/baldrige/self-assessing" data-drupal-link-system-path="">Self-Assessing</a>
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<a href="/baldrige/self-assessing/getting-started" data-drupal-link-system-path="">Getting Started</a>
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<a href="/baldrige/self-assessing/baldrige-key-terms" data-drupal-link-system-path="">Baldrige Key Terms</a>
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<a href="/baldrige/self-assessing/improvement-tools/foundations-successful-business" title="Foundations for a Successful Business" data-drupal-link-system-path="">Foundations for a Successful Business</a>
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<a href="/baldrige/self-assessing/improvement-tools/are-we-making-progress" data-drupal-link-system-path="">Are We Making Progress?</a>
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<a href="/baldrige/self-assessing/improvement-tools/are-we-making-progress-leaders" data-drupal-link-system-path="">Are We Making Progress as Leaders?</a>
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<a href="/baldrige/self-assessing/improvement-tools/easyinsight-take-first-step-toward-baldrige-self" data-drupal-link-system-path="">easyInsight: Take a First Step Toward a Baldrige Self-Assessment</a>
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<a href="/baldrige/self-assessing/improvement-tools/are-you-role-model-leader" data-drupal-link-system-path="">Are You a Role-Model Leader?</a>
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<a href="/baldrige/self-assessing/improvement-tools/integrating-baldrige-other-tools" data-drupal-link-system-path="">Integrating Baldrige with Other Tools</a>
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<a href="/baldrige/self-assessing/baldrige-sector" data-drupal-link-system-path="">Baldrige by Sector</a>
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<a href="/baldrige/self-assessing/baldrige-sector/manufacturing" data-drupal-link-system-path="">Manufacturing</a>
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<a href="/baldrige/self-assessing/baldrige-sector/manufacturing/are-you-ready-address-your-business-challenges" data-drupal-link-system-path="">Are You Ready to Address Your Business Challenges and Get National Recognition?</a>
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<a href="/baldrige/self-assessing/baldrige-sector/service" data-drupal-link-system-path="">Service</a>
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<a href="/baldrige/self-assessing/baldrige-sector/small-business" data-drupal-link-system-path="">Small Business</a>
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<a href="/baldrige/self-assessing/baldrige-sector/education" data-drupal-link-system-path="">Education</a>
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<a href="/baldrige/self-assessing/baldrige-sector/health-care" data-drupal-link-system-path="">Health Care</a>
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<a href="/baldrige/self-assessing/baldrige-sector/nonprofitgovernment" data-drupal-link-system-path="">Nonprofit/Government</a>
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<a href="/baldrige/products-services" data-drupal-link-system-path="">Products &amp; Services</a>
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<a href="/baldrige/products-services/baldrige-cybersecurity-initiative" data-drupal-link-system-path="">Baldrige Cybersecurity Initiative</a>
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<a href="/baldrige/products-services/baldrige-excellence-framework" data-drupal-link-system-path="">Baldrige Excellence Framework</a>
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<a href="/baldrige/products-services/baldrige-excellence-builder" data-drupal-link-system-path="">Baldrige Excellence Builder</a>
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<a href="/baldrige/products-services/baldrige-executive-fellows-program" data-drupal-link-system-path="">Baldrige Executive Fellows Program</a>
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<a href="/baldrige/products-services/become-baldrige-examiner" data-drupal-link-system-path="">Become a Baldrige Examiner</a>
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<a href="/baldrige/products-services/become-baldrige-examiner/apply" data-drupal-link-system-path="">Apply</a>
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<a href="/baldrige/publications/baldrige-excellence-framework/baldrige-excellence-framework-graphics" data-drupal-link-system-path="">Baldrige Excellence Framework Graphics</a>
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<a href="/blogs/blogrige" data-drupal-link-system-path="">Blogrige</a>
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<a href="/blogs/blogrige/2024s-ceo-challenge-implement-systems-perspective-accelerating-speed-trust" data-drupal-link-system-path="">Insights on the Road to Performance Excellence</a>
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<a href="/baldrige/qe" data-drupal-link-system-path="">Quest for Excellence Conference</a>
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<a href="https://www.baldrigeconference.org" data-drupal-link-system-path="">Baldrige Fall Conference</a>
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<a href="/baldrige/conferences/baldrige-exhibit-schedule" data-drupal-link-system-path="">Baldrige Exhibit Schedule</a>
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<a href="/baldrige/award-recipients" data-drupal-link-system-path="">Award Recipients</a>
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<a href="/news-events/news/2024/10/nist-announces-2024-baldrige-awards-performance-excellence" data-drupal-link-system-path="">Current Baldrige Recipients</a>
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<a href="/news-events/news/2024/10/nist-announces-2024-baldrige-awards-performance-excellence/baldrige-best" data-drupal-link-system-path="">Baldrige Best Practice Spotlight</a>
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<a href="/baldrige/award-recipients/name-trademark-guidelines" data-drupal-link-system-path="">Name &amp; Trademark Guidelines</a>
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<li class="usa-sidenav__item usa-sidenav__item--parent">
<a href="/baldrige/baldrige-award" data-drupal-link-system-path="">Baldrige Award</a>
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<a href="/baldrige/baldrige-award/are-you-ready-apply-baldrige-award" data-drupal-link-system-path="">Are You Ready to Apply for the Baldrige Award?</a>
</li>
<li class="usa-sidenav__item">
<a href="/baldrige/baldrige-award/award-criteria" title="Baldrige Award" data-drupal-link-system-path="">Award Criteria</a>
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<a href="/baldrige/baldrige-award/how-apply" data-drupal-link-system-path="">How to Apply</a>
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<li class="usa-sidenav__item">
<a href="/baldrige/baldrige-award/how-apply/application-format" title="Application Format" data-drupal-link-system-path="">Application Format</a>
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</ul>
</li>
<li class="usa-sidenav__item">
<a href="/baldrige/baldrige-award/award-cycle-overview" data-drupal-link-system-path="">Award Cycle Overview</a>
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<li class="usa-sidenav__item">
<a href="/baldrige/baldrige-award/your-organization-eligible" data-drupal-link-system-path="">Is Your Organization Eligible?</a>
</li>
<li class="usa-sidenav__item">
<a href="/baldrige/baldrige-award/award-process-fees" data-drupal-link-system-path="">Award Process Fees</a>
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<h2
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<div><a href="https://www.x.com/BaldrigeProgram" class="nist-social nist-social--x" title="X (Twitter)" ><span>X (Twitter)</span></a><a href="https://public.govdelivery.com/accounts/USNIST/subscriber/new?qsp=2561" class="nist-social nist-social--envelope" title="GovDelivery" ><span>GovDelivery</span></a><a href="https://www.youtube.com/playlist?list=PL914FB9D44BF49C14" class="nist-social nist-social--youtube" title="Youtube" ><span>Youtube</span></a></div></span></div></div>
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<h1 class="nist-page__title">Baldrige in Health Care: Performance Excellence Delivers World-Class Results</h1>
</div>
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<h3>CEO Issue Sheet</h3>
<p>Learn how using the <a href="https://www.nist.gov/baldrige/publications/baldrige-excellence-framework/health-care">Baldrige Excellence Framework (Health Care)</a>&nbsp;as a framework for management and performance measurement leads to performance excellence.&nbsp; Baldrige Award recipients in health care have achieved superior results in six areas:</p>
<ul><li>health care and service delivery outcomes</li>
<li>patient- and other customer-focused outcomes</li>
<li>financial and market outcomes</li>
<li>human resource outcomes</li>
<li>organizational effectiveness outcomes</li>
<li>leadership and social responsibility outcomes</li>
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<p><a href="https://www.nist.gov/baldrige/self-assessing/baldrige-sector/health-care" title="Baldrige by Sector: Health Care">Baldrige by Sector: Health Care</a></p>
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Created January 27, 2010, Updated November 15, 2019
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