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nist-gov/www.nist.gov/baldrige/2021-2022-baldrige-excellence-framework-health-care
Scott Williams 4063bef310 Initital commit.
2025-03-05 18:59:57 +00:00

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<h2><a href="/baldrige">Baldrige Performance Excellence Program</a></h2>
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<a href="/baldrige/how-baldrige-works" data-drupal-link-system-path="">How Baldrige Works</a>
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<a href="/baldrige/how-baldrige-works/about-baldrige/history" data-drupal-link-system-path="">History</a>
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<a href="/baldrige/how-baldrige-works/about-baldrige/history/how-baldrige-program-began" data-drupal-link-system-path="">How the Baldrige Program Began</a>
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<a href="/baldrige/how-baldrige-works/about-baldrige/baldrige-process-integrity" data-drupal-link-system-path="">Baldrige Process Integrity</a>
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<a href="/baldrige/how-baldrige-works/baldrige-director" data-drupal-link-system-path="">Baldrige Director</a>
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<a href="/baldrige/examiners-list" data-drupal-link-system-path="">Examiners</a>
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<a href="/baldrige/examiner-resources" data-drupal-link-system-path="">Examiner Resources</a>
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<a href="/baldrige/how-baldrige-works/baldrige-community/board-overseers" data-drupal-link-system-path="">Board of Overseers</a>
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<a href="/baldrige/how-baldrige-works/baldrige-community/judges-panel" data-drupal-link-system-path="">Judges Panel</a>
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<a href="/baldrige/how-baldrige-works/baldrige-community/executive-fellows" data-drupal-link-system-path="">Executive Fellows</a>
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<a href="/baldrige/how-baldrige-works/baldrige-community/baldrige-foundation" data-drupal-link-system-path="">Baldrige Foundation</a>
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<a href="/baldrige/how-baldrige-works/baldrige-community/state-local-baldrige-based-programs" data-drupal-link-system-path="">State &amp; Local Baldrige-Based Programs</a>
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<a href="/baldrige/how-baldrige-works/baldrige-community/baldrige-ambassadors" data-drupal-link-system-path="">Baldrige Ambassadors</a>
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<a href="/baldrige/how-baldrige-works/baldrige-community/communities-excellence-2026" data-drupal-link-system-path="">Communities of Excellence 2026</a>
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<a href="/baldrige/how-baldrige-works/newsmedia-room" data-drupal-link-system-path="">News/Media Room</a>
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<a href="/baldrige/how-baldrige-works/newsmedia-room/researchers" data-drupal-link-system-path="">Researchers</a>
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<a href="/baldrige/self-assessing" data-drupal-link-system-path="">Self-Assessing</a>
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<a href="/baldrige/self-assessing/getting-started" data-drupal-link-system-path="">Getting Started</a>
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<a href="/baldrige/self-assessing/baldrige-key-terms" data-drupal-link-system-path="">Baldrige Key Terms</a>
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<a href="/baldrige/self-assessing/improvement-tools" data-drupal-link-system-path="">Improvement Tools</a>
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<a href="/baldrige/self-assessing/improvement-tools/foundations-successful-business" title="Foundations for a Successful Business" data-drupal-link-system-path="">Foundations for a Successful Business</a>
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<a href="/baldrige/self-assessing/improvement-tools/are-we-making-progress" data-drupal-link-system-path="">Are We Making Progress?</a>
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<a href="/baldrige/self-assessing/improvement-tools/are-we-making-progress-leaders" data-drupal-link-system-path="">Are We Making Progress as Leaders?</a>
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<a href="/baldrige/self-assessing/improvement-tools/easyinsight-take-first-step-toward-baldrige-self" data-drupal-link-system-path="">easyInsight: Take a First Step Toward a Baldrige Self-Assessment</a>
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<a href="/baldrige/self-assessing/improvement-tools/are-you-role-model-leader" data-drupal-link-system-path="">Are You a Role-Model Leader?</a>
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<a href="/baldrige/self-assessing/improvement-tools/integrating-baldrige-other-tools" data-drupal-link-system-path="">Integrating Baldrige with Other Tools</a>
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<a href="/baldrige/self-assessing/baldrige-sector" data-drupal-link-system-path="">Baldrige by Sector</a>
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<a href="/baldrige/self-assessing/baldrige-sector/manufacturing" data-drupal-link-system-path="">Manufacturing</a>
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<a href="/baldrige/self-assessing/baldrige-sector/manufacturing/are-you-ready-address-your-business-challenges" data-drupal-link-system-path="">Are You Ready to Address Your Business Challenges and Get National Recognition?</a>
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<a href="/baldrige/self-assessing/baldrige-sector/service" data-drupal-link-system-path="">Service</a>
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<a href="/baldrige/self-assessing/baldrige-sector/small-business" data-drupal-link-system-path="">Small Business</a>
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<a href="/baldrige/self-assessing/baldrige-sector/education" data-drupal-link-system-path="">Education</a>
</li>
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<a href="/baldrige/self-assessing/baldrige-sector/health-care" data-drupal-link-system-path="">Health Care</a>
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<a href="/baldrige/self-assessing/baldrige-sector/nonprofitgovernment" data-drupal-link-system-path="">Nonprofit/Government</a>
</li>
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<a href="/baldrige/products-services" data-drupal-link-system-path="">Products &amp; Services</a>
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<a href="/baldrige/products-services/baldrige-cybersecurity-initiative" data-drupal-link-system-path="">Baldrige Cybersecurity Initiative</a>
</li>
<li class="usa-sidenav__item">
<a href="/baldrige/products-services/baldrige-excellence-framework" data-drupal-link-system-path="">Baldrige Excellence Framework</a>
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<a href="/baldrige/products-services/baldrige-excellence-builder" data-drupal-link-system-path="">Baldrige Excellence Builder</a>
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<a href="/baldrige/products-services/baldrige-executive-fellows-program" data-drupal-link-system-path="">Baldrige Executive Fellows Program</a>
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<a href="/baldrige/products-services/become-baldrige-examiner" data-drupal-link-system-path="">Become a Baldrige Examiner</a>
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<a href="/baldrige/become-baldrige-examiner-welcome" data-drupal-link-system-path="">Director Message</a>
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<a href="/baldrige/products-services/become-baldrige-examiner/examiner-role" data-drupal-link-system-path="">Examiner Role</a>
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<li>
<a href="/baldrige/baldrige-examiner-code-ethical-conduct" data-drupal-link-system-path="">Code of Ethical Conduct</a>
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<a href="/baldrige/baldrige-examiner-qualifications" data-drupal-link-system-path="">Qualifications</a>
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<a href="/baldrige/products-services/become-baldrige-examiner/apply" data-drupal-link-system-path="">Apply</a>
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<a href="/baldrige/testimonials-why-serve" data-drupal-link-system-path="">Testimonials</a>
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<a href="/baldrige/products-services/baldrige-examiner-training-experience" data-drupal-link-system-path="">Baldrige Examiner Training Experience</a>
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<a href="/baldrige/publications" data-drupal-link-system-path="">Publications</a>
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<a href="/baldrige/publications/baldrige-excellence-framework" data-drupal-link-system-path="">Baldrige Excellence Framework</a>
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<a href="/baldrige/publications/baldrige-excellence-framework/businessnonprofit" data-drupal-link-system-path="">Business/Nonprofit</a>
</li>
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<a href="/baldrige/publications/baldrige-excellence-framework/education" data-drupal-link-system-path="">Education</a>
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<a href="/baldrige/publications/baldrige-excellence-framework/health-care" data-drupal-link-system-path="">Health Care</a>
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<a href="/baldrige/publications/baldrige-excellence-framework/baldrige-excellence-framework-graphics" data-drupal-link-system-path="">Baldrige Excellence Framework Graphics</a>
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<a href="/blogs/blogrige" data-drupal-link-system-path="">Blogrige</a>
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<a href="/blogs/blogrige/2024s-ceo-challenge-implement-systems-perspective-accelerating-speed-trust" data-drupal-link-system-path="">Insights on the Road to Performance Excellence</a>
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<a href="/baldrige/conferences" data-drupal-link-system-path="">Conferences</a>
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<a href="/baldrige/qe" data-drupal-link-system-path="">Quest for Excellence Conference</a>
</li>
<li class="usa-sidenav__item">
<a href="https://www.baldrigeconference.org" data-drupal-link-system-path="">Baldrige Fall Conference</a>
</li>
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<a href="/baldrige/conferences/baldrige-exhibit-schedule" data-drupal-link-system-path="">Baldrige Exhibit Schedule</a>
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<a href="/baldrige/award-recipients" data-drupal-link-system-path="">Award Recipients</a>
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<a href="/news-events/news/2024/10/nist-announces-2024-baldrige-awards-performance-excellence" data-drupal-link-system-path="">Current Baldrige Recipients</a>
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<a href="/news-events/news/2024/10/nist-announces-2024-baldrige-awards-performance-excellence/baldrige-best" data-drupal-link-system-path="">Baldrige Best Practice Spotlight</a>
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</li>
<li class="usa-sidenav__item">
<a href="/baldrige/award-recipients/name-trademark-guidelines" data-drupal-link-system-path="">Name &amp; Trademark Guidelines</a>
</li>
</ul>
</li>
<li class="usa-sidenav__item usa-sidenav__item--parent">
<a href="/baldrige/baldrige-award" data-drupal-link-system-path="">Baldrige Award</a>
<button class="usa-accordion__button" aria-expanded="false" aria-controls="menu-baldrige-7"><span class="usa-sr-only">Expand or Collapse</span></button>
<ul id="menu-baldrige-7" class="usa-sidenav__sublist usa-accordion">
<li class="usa-sidenav__item">
<a href="/baldrige/baldrige-award/are-you-ready-apply-baldrige-award" data-drupal-link-system-path="">Are You Ready to Apply for the Baldrige Award?</a>
</li>
<li class="usa-sidenav__item">
<a href="/baldrige/baldrige-award/award-criteria" title="Baldrige Award" data-drupal-link-system-path="">Award Criteria</a>
</li>
<li class="usa-sidenav__item">
<a href="/baldrige/baldrige-award/how-apply" data-drupal-link-system-path="">How to Apply</a>
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<ul id="menu-baldrige-7-3" class="usa-sidenav__sublist usa-accordion">
<li class="usa-sidenav__item">
<a href="/baldrige/baldrige-award/how-apply/application-format" title="Application Format" data-drupal-link-system-path="">Application Format</a>
</li>
</ul>
</li>
<li class="usa-sidenav__item">
<a href="/baldrige/baldrige-award/award-cycle-overview" data-drupal-link-system-path="">Award Cycle Overview</a>
</li>
<li class="usa-sidenav__item">
<a href="/baldrige/baldrige-award/your-organization-eligible" data-drupal-link-system-path="">Is Your Organization Eligible?</a>
</li>
<li class="usa-sidenav__item">
<a href="/baldrige/baldrige-award/award-process-fees" data-drupal-link-system-path="">Award Process Fees</a>
</li>
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class="views-element-container nist-block nist-social__wrapper--block" data-elastic-exclude=""
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<h2
class="nist-block__title"
>Connect with us</h2>
<div><div class="js-view-dom-id-040c9a40da65b93522ca235da1ef5e68d48305e9465514b89b818865fcc7b5b5">
<div><div class="views-field views-field-nid"><span class="field-content">
<div><a href="https://www.x.com/BaldrigeProgram" class="nist-social nist-social--x" title="X (Twitter)" ><span>X (Twitter)</span></a><a href="https://public.govdelivery.com/accounts/USNIST/subscriber/new?qsp=2561" class="nist-social nist-social--envelope" title="GovDelivery" ><span>GovDelivery</span></a><a href="https://www.youtube.com/playlist?list=PL914FB9D44BF49C14" class="nist-social nist-social--youtube" title="Youtube" ><span>Youtube</span></a></div></span></div></div>
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class="nist-page__region nist-page__region--content tablet-lg:grid-col-8 desktop-lg:grid-col-9"
>
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class="nist-block"
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<h1 class="nist-page__title">2021-2022 Baldrige Excellence Framework (Health Care)</h1>
</div>
<div
class="nist-block"
>
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<h2 class="nist-social__title">Share</h2>
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<a target="_blank" rel="noopener" href="https://www.facebook.com/share.php?u=https://www.nist.gov/baldrige/2021-2022-baldrige-excellence-framework-health-care"
title="Facebook" class="nist-social nist-social--facebook-gray">
<span>Facebook</span>
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<h5>Proven Leadership and Management Practices for High Performance</h5>
<h2><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="1f6247d8-5cbb-4b40-b8cc-be99ef1387c9" href="/baldrige/purchase-previous-framework-versions" title="Purchase 2021-2022 Health Care Framework">Purchase</a> your copy today.</h2>
<p>This leadership and performance management framework (for the <a href="https://www.nist.gov/baldrige/baldrige-sector/health-care">health care</a> sector) empowers your organization to accomplish its mission, improve results, and become more competitive. The <em>2021–2022&nbsp;Baldrige Excellence Framework (Health Care)</em> booklet includes</p>
<ul>
<li>the Health Care Criteria for Performance Excellence (covering critical aspects of achieving excellence throughout your organization),</li>
<li><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="d409d323-38a1-4501-9898-f35840b344eb" href="/baldrige/core-values-and-concepts" title="Core Values and Concepts">core values and concepts</a> (beliefs and behaviors found in high-performing organizations),</li>
<li>guidelines for responding to the Health Care Criteria and evaluating and scoring processes and results, and</li>
<li>a glossary of <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="d3862c78-0c8c-46ba-a364-e568bc61edfe" href="/baldrige/self-assessing/baldrige-key-terms" title="Baldrige Key Terms">key terms</a>.</li>
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<hr>
<h2>Criteria Commentary</h2>
<p>Learn about the Criteria categories and items in the <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="2d00b997-98b4-4795-8dd5-72b8e335f232" href="/baldrige/baldrige-criteria-commentary-health-care" title="Baldrige Criteria Commentary (Health Care)">Criteria Commentary</a>.</p>
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<p><strong>Health Care Framework Overview</strong><br>
(<a data-entity-substitution="canonical" data-entity-type="media" data-entity-uuid="a0b8f176-a3a2-4b79-b09a-c51ca256bcf9" href="/image/2021-2022-baldrige-framework-overviewhcjpg" title="2021-2022-Baldrige-Framework-Overview.HC.jpg">JPEG</a>, <a class="media-link-ga " data-entity-substitution="canonical" data-entity-type="media" data-entity-uuid="f4c77d2a-edc0-407d-882c-51706bab1657" data-file-url="/system/files/documents/2021/04/14/2021-2022-Baldrige-Framework-Overview.HC_.eps" href="/document/2021-2022-baldrige-framework-overviewhceps" title="2021-2022-Baldrige-Framework-Overview.HC.eps">EPS</a>)</p>
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<h2>&nbsp;</h2>
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<h2><strong><a href name="hc"></a>Explore Free Content</strong></h2>
<ul>
<li><a class="media-link-ga " data-entity-substitution="canonical" data-entity-type="media" data-entity-uuid="1892db06-49da-44f0-a043-07b6b8bf7d8a" data-file-url="/system/files/documents/2021/01/14/2021-2022-baldrige-framework-hc-free-sample.pdf" href="/document/2021-2022-baldrige-framework-hc-free-samplepdf" title="2021-2022-baldrige-framework-hc-free-sample.pdf">Table of Contents and sample Health Care Criteria Item</a>&nbsp;PDF</li>
<li><a href="https://www.nist.gov/baldrige-performance-excellence-program/about-baldrige-excellence-framework-health-care">About the Baldrige Excellence Framework</a> (Health Care)&nbsp;</li>
<li><a class="media-link-ga " data-entity-substitution="canonical" data-entity-type="media" data-entity-uuid="c689682f-f090-4b45-8a65-49a10cd76ca7" data-file-url="/system/files/documents/2021/01/14/2021-2022-organizational-profile-health-care.pdf" href="/document/2021-2022-organizational-profile-health-carepdf" title="2021-2022-organizational-profile-health-care.pdf">Organizational Profile</a> PDF: The starting point for self-assessment and application writing.</li>
<li><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="2d00b997-98b4-4795-8dd5-72b8e335f232" href="/baldrige/baldrige-criteria-commentary-health-care" title="Baldrige Criteria Commentary (Health Care)">Criteria Commentary</a></li>
<li><a href="https://www.nist.gov/baldrige/publications/baldrige-excellence-framework/baldrige-excellence-framework-graphics#analogy">From Fighting Fires to Innovation: An Analogy for Learning</a>: Learning can move your organization from reaction to prevention.</li>
<li><a href="https://www.nist.gov/baldrige/publications/baldrige-excellence-framework/baldrige-excellence-framework-graphics#processes">Steps toward Mature Processes</a>: Are your processes "Reactive" or "Integrated"?</li>
<li><a href="https://www.nist.gov/baldrige/publications/baldrige-excellence-framework/baldrige-excellence-framework-graphics#role">The Role of Core Values and Concepts</a>: Values that underlie the Criteria</li>
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<h2>Getting Started</h2>
<p><a href="https://www.nist.gov/baldrige/how-baldrige-works">How Baldrige Works</a><br>
<a href="https://www.nist.gov/baldrige/products-services/baldrige-excellence-builder">Baldrige Excellence Builder</a><br>
<a href="https://www.nist.gov/baldrige/self-assessing">Self-Assessing Your Organization</a><br>
<a href="https://www.nist.gov/baldrige/baldrige-organizational-profile">Create an Organizational Profile</a><br>
<a href="https://www.nist.gov/baldrige/baldrige-award">Baldrige Award</a></p>
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<h3>Resources</h3>
<p class="noBorder"><a href="https://www.nist.gov/baldrige/about-baldrige-excellence-framework-health-care">About the Baldrige Framework</a> (Health Care)<br>
<a href="https://www.nist.gov/baldrige/products-services/baldrige-excellence-framework">Purchase</a> Baldrige Excellence Framework <a href="https://www.nist.gov/baldrige/publications/baldrige-excellence-framework/businessnonprofit">Business/Nonprofit</a>, <a href="https://www.nist.gov/baldrige-performance-excellence-program/baldrige-excellence-framework-education">Education</a>, <a href="https://www.nist.gov/baldrige-performance-excellence-program/baldrige-excellence-framework-health-care">Health Care</a><br>
<a class="media-link-ga " data-entity-substitution="canonical" data-entity-type="media" data-entity-uuid="283995a4-a9b6-4708-959a-8a9b07447be9" data-file-url="/system/files/documents/2020/12/14/2021-2022-self-analysis-worksheet.docx" href="/document/2021-2022-self-analysis-worksheetdocx" title="2021-2022-self-analysis-worksheet.docx">2021-2022 Self-Analysis Worksheet</a> Word<br>
<a href="https://www.nist.gov/baldrige/products-services/baldrige-excellence-builder">Baldrige Excellence Builder</a><br>
<a href="https://www.nist.gov/baldrige/baldrige-key-terms">Baldrige Key Terms</a><br>
<a href="https://www.nist.gov/baldrige/self-assessing/improvement-tools">Baldrige Improvement Tools</a><br>
<a href="https://www.nist.gov/baldrige/publications/upload/The-Baldrige-Criteria-101.docx">The Baldrige Criteria 101</a> Word</p>
<h3>Related Links</h3>
<p><a href="https://www.nist.gov/baldrige/how-baldrige-works">How Baldrige Works</a><br>
<a href="https://www.nist.gov/baldrige/about-baldrige/baldrige-impacts">Baldrige Impacts</a><br>
<a href="https://www.nist.gov/baldrige/self-assessing">Self-Assessing Your Organization</a><br>
<a href="https://www.nist.gov/baldrige/products-services">Baldrige Products and Services</a><br>
<a href="https://www.nist.gov/baldrige/baldrige-award">Baldrige Award</a><br>
<a href="https://www.nist.gov/baldrige/award-recipients">Baldrige Award Recipient Listing</a><br>
<a href="https://www.nist.gov/baldrige/how-baldrige-works/about-baldrige/baldrige-faqs#Framework">Baldrige FAQs</a></p>
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