Blogrige

Workforce Engagement: Do You Have Them at "Hello"?

April 10, 2012

In considering "workforce engagement" (a term that may sound somewhat turgid at first to those who are not business management experts), I recently thought of Renée Zellweger's character, Dorothy Boyd

Building Customer Relationships: Is This Love, Friendship, or Just Good Business?

February 15, 2012

Christine Schaefer

My last birthday came and went with little fanfare. Naturally, my mom and a few friends remembered the occasion, and I received VIP treatment from my family for a day. I've never been a "birthday

Saving Manufacturing Jobs: A Systems Perspective (aka the Baldrige Approach)

February 9, 2012

Christine Schaefer

Is there any hope for saving, even increasing, jobs in U.S. manufacturing plants? Adam Davidson probes this question in the January/February issue of The A tlantic and "illuminates why the job crisis

The Verdict Is In -- Baldrige Is About Revenue and Jobs -- Part 2

September 19, 2011

Dawn Bailey

While I believed the data were impressive in my first Blogrige post on this topic, a number of you asked me to prove it. So we have been looking for comparative data. While we were not able to find

The Verdict Is In -- Baldrige Is About Revenue and Jobs!

August 25, 2011

Dawn Bailey

In these days of careful scrutiny of all business investments, a common request of us is "Prove Baldrige is worth the effort." We have data of all types, including data shared by Cargill about