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|
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|
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<div class="usa-overlay"></div>
|
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<header class="usa-header nist-header--www nist-header--minimal" role="banner">
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<div class="usa-navbar">
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<div class="usa-logo flex-fill">
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<a href="/" title="National Institute of Standards and Technology" aria-label="Home">
|
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<img src="/libraries/nist-component-library/dist/img/logo/logo.svg" alt="National Institute of Standards and Technology" width="300px" height="80px" />
|
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|
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</a>
|
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</div>
|
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<div class="usa-header__right grid-row flex-auto">
|
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<div class="grid-col-fill nist-header__search-group">
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<form class="usa-search usa-search--small"
|
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accept-charset="UTF-8"
|
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action="/search"
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id="search_form"
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method="get">
|
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<div role="search">
|
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<label class="usa-sr-only" for="search-form">Search NIST</label>
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<input class="usa-input" id="search-form" type="search" name="s" placeholder="Search NIST" required="" maxlength="128">
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<button class="usa-button" type="submit"><img src="/libraries/nist-component-library/dist/img/usa-icons-bg/search--white.svg" class="usa-search__submit-icon" alt="Search"></button>
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</div>
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</form>
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<div class="grid-col-auto padding-left-1">
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<button class="usa-menu-btn">Menu</button>
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<nav aria-label="Primary navigation" class="usa-nav">
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<ul class="usa-nav__primary usa-accordion">
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<a class="usa-nav__link" href="/publications">Publications</a>
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<button class="usa-accordion__button usa-nav__link" aria-expanded="false" aria-controls="primary_menu-2"><span>What We Do</span></button>
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<a href="/topics" class="usa-nav__link">All Topics</a>
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<a href="/energy" class="usa-nav__link">Energy</a>
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<a href="/fire" class="usa-nav__link">Fire</a>
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<a href="/forensic-science" class="usa-nav__link">Forensic science</a>
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<a href="/health" class="usa-nav__link">Health</a>
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<a href="/information-technology" class="usa-nav__link">Information technology</a>
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<a href="/infrastructure" class="usa-nav__link">Infrastructure</a>
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<a href="/manufacturing" class="usa-nav__link">Manufacturing</a>
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<a href="/materials" class="usa-nav__link">Materials</a>
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<a href="/mathematics-statistics" class="usa-nav__link">Mathematics and statistics</a>
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</ul></div><div class="column-break tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
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<li class="usa-nav__submenu-item">
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<a href="/metrology" class="usa-nav__link">Metrology</a>
|
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</li>
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<li class="usa-nav__submenu-item">
|
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<a href="/nanotechnology" class="usa-nav__link">Nanotechnology</a>
|
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</li>
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<li class="usa-nav__submenu-item">
|
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<a href="/neutron-research" class="usa-nav__link">Neutron research</a>
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<li class="usa-nav__submenu-item">
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<a href="/performance-excellence" class="usa-nav__link">Performance excellence</a>
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<li class="usa-nav__submenu-item">
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<a href="/physics" class="usa-nav__link">Physics</a>
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<li class="usa-nav__submenu-item">
|
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<a href="/public-safety" class="usa-nav__link">Public safety</a>
|
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<li class="usa-nav__submenu-item">
|
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<a href="/quantum-information-science" class="usa-nav__link">Quantum information science</a>
|
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|
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<li class="usa-nav__submenu-item">
|
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<a href="/resilience" class="usa-nav__link">Resilience</a>
|
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|
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</li>
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<li class="usa-nav__submenu-item">
|
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<a href="/standards" class="usa-nav__link">Standards</a>
|
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|
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</li>
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<li class="usa-nav__submenu-item">
|
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<a href="/transportation" class="usa-nav__link">Transportation</a>
|
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</li>
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</ul>
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|
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</div>
|
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</div>
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</div>
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</li>
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<li class="usa-nav__primary-item">
|
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<button class="usa-accordion__button usa-nav__link" aria-expanded="false" aria-controls="primary_menu-3"><span>Labs & Major Programs</span></button>
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<div id="primary_menu-3" class="usa-nav__submenu usa-megamenu">
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<div class="grid-row">
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<div class="tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
|
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<li class="usa-nav__submenu-item">
|
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|
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<a href="/adlp" class="usa-nav__link">Assoc Director of Laboratory Programs</a>
|
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|
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</li>
|
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|
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<li class="usa-nav__submenu-item">
|
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|
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<a href="/laboratories" class="usa-nav__link">Laboratories</a>
|
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|
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<ul class="usa-nav__submenu-list">
|
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|
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<li>
|
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|
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<a href="/ctl" class="usa-nav__link">Communications Technology Laboratory</a>
|
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|
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</li>
|
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|
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<li>
|
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|
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<a href="/el" class="usa-nav__link">Engineering Laboratory</a>
|
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|
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</li>
|
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|
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<li>
|
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|
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<a href="/itl" class="usa-nav__link">Information Technology Laboratory</a>
|
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|
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</li>
|
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|
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<li>
|
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|
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<a href="/mml" class="usa-nav__link">Material Measurement Laboratory</a>
|
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|
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</li>
|
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|
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<li>
|
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|
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<a href="/pml" class="usa-nav__link">Physical Measurement Laboratory</a>
|
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|
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</li>
|
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|
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</ul>
|
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|
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</li>
|
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|
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</ul></div><div class="column-break tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
|
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<li class="usa-nav__submenu-item">
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<a href="/user-facilities" class="usa-nav__link">User Facilities</a>
|
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<ul class="usa-nav__submenu-list">
|
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<li>
|
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|
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<a href="/ncnr" class="usa-nav__link">NIST Center for Neutron Research</a>
|
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|
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|
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|
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<li>
|
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|
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<a href="/cnst" class="usa-nav__link">CNST NanoFab</a>
|
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|
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</ul>
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<li class="usa-nav__submenu-item">
|
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<a href="/labs-major-programs/research-test-beds" class="usa-nav__link">Research Test Beds</a>
|
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|
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</li>
|
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|
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<li class="usa-nav__submenu-item">
|
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|
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<a href="/laboratories/projects-programs" class="usa-nav__link">Research Projects</a>
|
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<li class="usa-nav__submenu-item">
|
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<a href="/laboratories/tools-instruments" class="usa-nav__link">Tools & Instruments</a>
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</li>
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</ul></div><div class="column-break tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
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<li class="usa-nav__submenu-item">
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<a href="/major-programs" class="usa-nav__link">Major Programs</a>
|
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<ul class="usa-nav__submenu-list">
|
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<li>
|
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<a href="/baldrige" class="usa-nav__link">Baldrige Performance Excellence Program</a>
|
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|
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</li>
|
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|
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<li>
|
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<a href="/chips" class="usa-nav__link">CHIPS for America Initiative</a>
|
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|
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</li>
|
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<li>
|
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<a href="/mep" class="usa-nav__link">Manufacturing Extension Partnership (MEP)</a>
|
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|
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</li>
|
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<li>
|
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|
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<a href="/oam" class="usa-nav__link">Office of Advanced Manufacturing</a>
|
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</li>
|
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<li>
|
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<a href="/spo" class="usa-nav__link">Special Programs Office</a>
|
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</li>
|
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|
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<li>
|
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|
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<a href="/tpo" class="usa-nav__link">Technology Partnerships Office</a>
|
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|
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</li>
|
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|
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</ul>
|
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|
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</li>
|
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|
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</ul>
|
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|
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</div>
|
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</div>
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</div>
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</li>
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<li class="usa-nav__primary-item">
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<button class="usa-accordion__button usa-nav__link" aria-expanded="false" aria-controls="primary_menu-4"><span>Services & Resources</span></button>
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<div id="primary_menu-4" class="usa-nav__submenu usa-megamenu">
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<div class="grid-row">
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<div class="tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
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<li class="usa-nav__submenu-item">
|
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<a href="/content/standards-measurements" class="usa-nav__link">Standards and Measurements</a>
|
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<ul class="usa-nav__submenu-list">
|
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<li>
|
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<a href="/calibrations" class="usa-nav__link">Calibration Services</a>
|
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|
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</li>
|
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|
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<li>
|
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|
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<a href="/nvlap" class="usa-nav__link">Laboratory Accreditation (NVLAP)</a>
|
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|
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</li>
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<li>
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|
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<a href="/nist-quality-system" class="usa-nav__link">Quality System</a>
|
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</li>
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<li>
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|
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<a href="/srm" class="usa-nav__link">Standard Reference Materials (SRMs)</a>
|
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|
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</li>
|
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|
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<li>
|
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|
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<a href="/sri" class="usa-nav__link">Standard Reference Instruments (SRIs)</a>
|
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|
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</li>
|
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|
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<li>
|
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|
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<a href="/standardsgov" class="usa-nav__link">Standards.gov</a>
|
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|
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</li>
|
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<li>
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<a href="/pml/time-and-frequency-division/time-services" class="usa-nav__link">Time Services</a>
|
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</li>
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<li>
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<a href="/pml/owm" class="usa-nav__link">Office of Weights and Measures</a>
|
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</li>
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</li>
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</ul></div><div class="column-break tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
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<li class="usa-nav__submenu-item">
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<a href="/services-resources/software" class="usa-nav__link">Software</a>
|
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</li>
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<li class="usa-nav__submenu-item">
|
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<a href="/data" class="usa-nav__link">Data</a>
|
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<ul class="usa-nav__submenu-list">
|
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|
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<li>
|
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|
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<a href="https://webbook.nist.gov/chemistry/" class="usa-nav__link">Chemistry WebBook</a>
|
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|
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</li>
|
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<li>
|
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|
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<a href="https://nvd.nist.gov/" class="usa-nav__link">National Vulnerability Database</a>
|
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|
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</li>
|
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<li>
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<a href="/pml/productsservices/physical-reference-data" class="usa-nav__link">Physical Reference Data</a>
|
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|
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</li>
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<li>
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|
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<a href="/srd" class="usa-nav__link">Standard Reference Data (SRD)</a>
|
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</ul>
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<li class="usa-nav__submenu-item">
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<a href="https://shop.nist.gov/" class="usa-nav__link">Storefront</a>
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<li class="usa-nav__submenu-item">
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<a href="/tpo" class="usa-nav__link">License & Patents</a>
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</li>
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</ul></div><div class="column-break tablet:grid-col-fill"><ul class="usa-nav__submenu-list">
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<li class="usa-nav__submenu-item">
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<a href="https://csrc.nist.gov/" class="usa-nav__link">Computer Security Resource Center (CSRC)</a>
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</li>
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<li class="usa-nav__submenu-item">
|
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<a href="/nist-research-library" class="usa-nav__link">NIST Research Library</a>
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</li>
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</ul>
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</div>
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</div>
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</div>
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</li>
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<li class="usa-nav__primary-item">
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<button class="usa-accordion__button usa-nav__link" aria-expanded="false" aria-controls="primary_menu-5"><span>News & Events</span></button>
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<div id="primary_menu-5" class="usa-nav__submenu usa-megamenu">
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<div class="grid-row">
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<li class="usa-nav__submenu-item">
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<a href="/news-events/news" class="usa-nav__link">News</a>
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<a href="/news-events/events" class="usa-nav__link">Events</a>
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<li class="usa-nav__submenu-item">
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</h2>
|
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<div class="nist-blog-header__tagline">
|
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<p class="text">The Official Baldrige Blog</p>
|
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class="nist-page__region nist-page__region--content-top"
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<div
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class="nist-block"
|
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>
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|
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<h1 class="nist-page__title">Board of Director Responsibilities</h1>
|
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|
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</div>
|
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|
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class="font-body-md"
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>
|
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|
|||
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|
|||
|
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<div class="daterange"><time datetime="2019-11-07T12:00:00Z">November 7, 2019</time>
|
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|
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</div>
|
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|
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</div>
|
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<div
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class="nist-block"
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>
|
|||
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|
|||
|
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|
|||
|
|
|
|||
|
|
<span>By: </span>
|
|||
|
|
<a href="/blogs/blogrige/authors/harry-hertz-baldrige-cheermudgeon" hreflang="en">Harry Hertz “The Baldrige Cheermudgeon”</a>
|
|||
|
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|
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</div>
|
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class="nist-block"
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<h2 class="nist-social__title">Share</h2>
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<a target="_blank" rel="noopener" href="https://www.facebook.com/share.php?u=https://www.nist.gov/blogs/blogrige/board-director-responsibilities"
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<a target="_blank" rel="noopener" href="https://www.linkedin.com/shareArticle?mini=true&url=https://www.nist.gov/blogs/blogrige/board-director-responsibilities&source=https://www.nist.gov/blogs/blogrige/board-director-responsibilities"
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<a target="_blank" rel="noopener" href="https://x.com/intent/tweet?url=https://www.nist.gov/blogs/blogrige/board-director-responsibilities&status=https://www.nist.gov/blogs/blogrige/board-director-responsibilities"
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title="X.com" class="nist-social nist-social--x-gray">
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<span>X.com</span>
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</a>
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<div>
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<a href="mailto:?subject=NIST.gov&body=Check out this site https://www.nist.gov/blogs/blogrige/board-director-responsibilities"
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title="Email" class="nist-social nist-social--envelope-gray">
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<span>Email</span>
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class="nist-page__region nist-page__region--content tablet-lg:grid-col-8"
|
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<div class="text-with-summary">
|
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<figure class="nist-image">
|
|||
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|
|||
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<img loading="lazy" src="/sites/default/files/styles/960_x_960_limit/public/images/2019/09/26/board-of-director-responsibilities.jpg?itok=TdJoF8Th" width="960" height="600" alt="An empty board room and chairs showing the core values and concepts in the background with the Board of Director Responsibilities highlighted." typeof="foaf:Image" />
|
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|
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<figcaption class="nist-image__caption">
|
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<div data-caption-editable="true" class="nist-image__caption-content">
|
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</div>
|
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<div class="nist-image__credit">
|
|||
|
|
<span class="nist-image__credit-label">Credit:</span>
|
|||
|
|
|
|||
|
|
faitotoro/Shutterstock, vasabii/Shutterstock
|
|||
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|
|||
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</div>
|
|||
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</figcaption>
|
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</figure>
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|||
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<p>The <a href="https://www.nist.gov/baldrige/publications/baldrige-excellence-framework">Baldrige Excellence Framework </a>is underpinned by a set of <a href="https://www.nist.gov/baldrige/core-values-and-concepts">11 core values and concepts</a>. These core values have guided both the development and understanding of the Baldrige Criteria for many years. They have served as the basis for defining <a href="https://www.nist.gov/baldrige/self-assessing/improvement-tools/are-you-role-model-leader">role model leadership attributes</a>. These leadership attributes, with a focus on the roles that Boards of Directors play, are also applicable to their performance. The core values are listed below with examples of their meaning for Boards.</p>
|
|||
|
|
|
|||
|
|
<p>The values and examples are equally appropriate to public and privately held businesses, nonprofits, and public sector organizations. Depending on a board's current focus and challenges, different attributes may have greater relative importance at a given time.</p>
|
|||
|
|
|
|||
|
|
<h3>Selects and Guides Visionary Leadership</h3>
|
|||
|
|
|
|||
|
|
<p>Exemplified by:</p>
|
|||
|
|
|
|||
|
|
<ol><li>Holding the CEO (the designated senior leader) accountable for adherence to the organization’s values and mission</li>
|
|||
|
|
<li>Reviewing organizational vision, strategies, CEO performance, and systems for achieving ongoing organizational success</li>
|
|||
|
|
<li>Inspiring and motivating the organization to achieve high performance, with high employee engagement </li>
|
|||
|
|
<li>Encouraging authenticity, allowing leaders to admit to missteps and encouraging them to report bad news</li>
|
|||
|
|
</ol><h3>Ensures a Systems Perspective</h3>
|
|||
|
|
|
|||
|
|
<p>Exemplified by:</p>
|
|||
|
|
|
|||
|
|
<ol><li>Holding the CEO accountable for setting a systems perspective across the organization, guiding and assessing the organization holistically</li>
|
|||
|
|
<li>Requiring a focus on strategic direction and customers to improve overall performance</li>
|
|||
|
|
<li>Ensuring utilization of the larger ecosystem (partners, suppliers, customers, communities) in which the organization operates to achieve efficiency and innovation</li>
|
|||
|
|
</ol><h3>Holds Leaders Accountable for Customer-Focused Excellence</h3>
|
|||
|
|
|
|||
|
|
<p>Exemplified by:</p>
|
|||
|
|
|
|||
|
|
<ol><li>Holding leaders accountable for a customer-focused culture in the organization, integrating customer engagement and loyalty as a strategic concept</li>
|
|||
|
|
<li>Requiring leadership attention to changing and emerging customer and market requirements</li>
|
|||
|
|
<li>Holding leaders accountable for the organization’s development of innovative offerings and customer relationships that serve as a differentiator from competitors</li>
|
|||
|
|
</ol><h3>Values People</h3>
|
|||
|
|
|
|||
|
|
<p>Exemplified by:</p>
|
|||
|
|
|
|||
|
|
<ol><li>Reviewing organizational culture to ensure a focus on meaningful work, engagement, empowerment, accountability, development, and well-being of workforce members </li>
|
|||
|
|
<li>Holding leaders accountable for an organizational environment of safety</li>
|
|||
|
|
<li>Ensuring a culture of inclusivity that capitalizes on the diversity of the workforce and the Board </li>
|
|||
|
|
</ol><h3>Holds Leaders Accountable for Organizational Learning and Agility</h3>
|
|||
|
|
|
|||
|
|
<p>Exemplified by:</p>
|
|||
|
|
|
|||
|
|
<ol><li>Reviewing organizational capacity for rapid change and for flexibility in operations</li>
|
|||
|
|
<li>Monitoring the organization’s ability to manage risk and make transformational changes despite ever-shorter cycle times</li>
|
|||
|
|
<li>Holding leaders accountable for embedding learning and improvement in the way the organization operates</li>
|
|||
|
|
</ol><h3>Focuses on Organizational Success (Sustainability)</h3>
|
|||
|
|
|
|||
|
|
<p>Exemplified by:</p>
|
|||
|
|
|
|||
|
|
<ol><li>Working with leaders to create a focus on short- and longer-term factors that affect the organization, its reputation, its stakeholders, and its future marketplace success, including needed core competencies and skills</li>
|
|||
|
|
<li>Accomplishing strategic succession planning for topmost leaders, selecting the CEO, and setting appropriate compensation </li>
|
|||
|
|
<li>Focusing on the “big picture,” ensuring that organizational planning anticipates future marketplace, economic, and technological influences and disruptions</li>
|
|||
|
|
</ol><h3>Guides the Organization for Innovation</h3>
|
|||
|
|
|
|||
|
|
<p>Exemplified by:</p>
|
|||
|
|
|
|||
|
|
<ol><li>Holding leaders accountable for an environment where strategic opportunities are identified, and the workforce is supported in taking intelligent risks</li>
|
|||
|
|
</ol><h3>Governs by Fact</h3>
|
|||
|
|
|
|||
|
|
<p>Exemplified by:</p>
|
|||
|
|
|
|||
|
|
<ol><li>Compelling the organization to measure performance both inside the organization and in its competitive environment</li>
|
|||
|
|
<li>Ensuring that data and analysis are used in operational and strategic decision making</li>
|
|||
|
|
<li>Challenging leaders and the organization to extract larger meaning from data and information</li>
|
|||
|
|
<li>Conducting audits and overseeing financial controls</li>
|
|||
|
|
</ol><h3>Encourages Societal Contributions</h3>
|
|||
|
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|
|||
|
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<p>Exemplified by:</p>
|
|||
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|
|||
|
|
<ol><li>Acting as a governance role model for public and community responsibility </li>
|
|||
|
|
<li>Holding leaders accountable for organizational actions leading to societal well-being and benefit, thereby contributing to organizational success</li>
|
|||
|
|
<li>Motivating the organization to excel beyond minimal compliance with laws and regulations</li>
|
|||
|
|
</ol><h3>Ensures Ethics and Transparency</h3>
|
|||
|
|
|
|||
|
|
<p>Exemplified by:</p>
|
|||
|
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|
|||
|
|
<ol><li>Demonstrating and requiring highly ethical behavior in all board and organizational activities and interactions</li>
|
|||
|
|
<li>Governing with transparency through open communication of clear and accurate information </li>
|
|||
|
|
<li>Holding leaders accountable for open communication of clear and accurate organizational information</li>
|
|||
|
|
</ol><h3>Ensures a Focus on Delivering Value and Results</h3>
|
|||
|
|
|
|||
|
|
<p>Exemplified by:</p>
|
|||
|
|
|
|||
|
|
<ol><li>Driving the organization to achieve excellent performance results</li>
|
|||
|
|
<li>Driving the organization’s leaders to exceed stakeholder requirements and achieve value for all stakeholders </li>
|
|||
|
|
</ol><p>How do members of your Board Of Directors or your Advisory Body perform relative to these attributes and behaviors? Are they fulfilling all their responsibilities? Are they going beyond their roles and stepping into "leadership" roles? Would a discussion or self-assessment using these attributes enhance Board performance? This could start their journey into building a high performing organization in collaboration with the organization's senior leaders.</p>
|
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|
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<hr><div class="grid-row grid-gap">
|
|||
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<div class="tablet:grid-col-3">
|
|||
|
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<h2> <div class="align-center nist-image">
|
|||
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|
|||
|
|
<img loading="lazy" src="/sites/default/files/styles/220_x_220_limit/public/images/2018/12/14/2019-2020-baldrige-excellence-framework-cover.jpg?itok=Lyi-8PTP" width="171" height="220" alt="2019-2020 Baldrige Excellence Framework Business/Nonprofit cover artwork" title="2019-2020 Baldrige Excellence Framework Business/Nonprofit cover" typeof="foaf:Image">
|
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|
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</div>
|
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</h2>
|
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</div>
|
|||
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|
|||
|
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<div class="tablet:grid-col-9">
|
|||
|
|
<h2>Baldrige Excellence Framework</h2>
|
|||
|
|
|
|||
|
|
<p>The <a href="https://www.nist.gov/baldrige/publications/baldrige-excellence-framework">Baldrige Excellence Framework</a> has empowered organizations to accomplish their missions, improve results, and become more competitive. It includes the Criteria for Performance Excellence, core values and concepts, and guidelines for evaluating your processes and results.</p>
|
|||
|
|
|
|||
|
|
<h3><a href="https://www.nist.gov/baldrige/publications/baldrige-excellence-framework"><strong>Purchase your copy today!</strong></a></h3>
|
|||
|
|
|
|||
|
|
<p>Available versions: <a href="https://www.nist.gov/baldrige/publications/baldrige-excellence-framework/businessnonprofit">Business/Nonprofit</a>, <a href="https://www.nist.gov/baldrige/publications/baldrige-excellence-framework/education">Education</a>, and <a href="https://www.nist.gov/baldrige/publications/baldrige-excellence-framework/health-care">Health Care</a></p>
|
|||
|
|
</div>
|
|||
|
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</div>
|
|||
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|
|||
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<hr>
|
|||
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|
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</div>
|
|||
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</div>
|
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<div
|
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class="nist-block"
|
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>
|
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|
|||
|
|
<div class="nist-tags">
|
|||
|
|
<a href="/blogrige-categories/baldrige-excellence-framework-criteria" hreflang="en">Baldrige Excellence Framework (Criteria)</a> and <a href="/blogrige-categories/self-assessing" hreflang="en">Self-Assessing</a></div>
|
|||
|
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|
|||
|
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|
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|
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</div>
|
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<div
|
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class="nist-block"
|
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>
|
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<h2
|
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class="nist-block__title"
|
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>About the author</h2>
|
|||
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|
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<div class="nist-field nist-field--label-hidden entity-reference">
|
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<div class="nist-field__items">
|
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<div class="nist-field__item">
|
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|
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<article
|
|||
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|
about="/blogs/blogrige/authors/harry-hertz-baldrige-cheermudgeon" class="nist-teaser"
|
|||
|
|
>
|
|||
|
|
<div class="nist-teaser__image">
|
|||
|
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<div class="entity-reference"> <a href="/blogs/blogrige/authors/harry-hertz-baldrige-cheermudgeon" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/baldrige/dr-_harry_hertz_photo.jpg?itok=A_2psdFg" width="71" height="100" alt="Dr. Harry Hertz Photo" typeof="foaf:Image" />
|
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</a>
|
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</div>
|
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</div>
|
|||
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<div class="nist-teaser__content-wrapper">
|
|||
|
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<header>
|
|||
|
|
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/authors/harry-hertz-baldrige-cheermudgeon"><span>Harry Hertz “The Baldrige Cheermudgeon”</span>
|
|||
|
|
</a></h3>
|
|||
|
|
|
|||
|
|
</header>
|
|||
|
|
<div class="nist-teaser__content">
|
|||
|
|
<div class="text-with-summary"><p>I am Harry Hertz, the Baldrige Cheermudgeon, and Director Emeritus of the Baldrige Program. I joined the Program in 1992 after a decade in management in the analytical chemistry and chemical sciences laboratories at the National Institute of Standards and Technology (NIST), the home of the Baldrige Program. I started my career at NIST (NBS) as a bench analytical chemist.</p>
|
|||
|
|
|
|||
|
|
<p>My favorite aspects of the Baldrige Program are: (1) the opportunity to interact with leading thinkers from all sectors of the U.S. economy who serve as volunteers in the Baldrige Program, who participate in the Baldrige Executive Fellows Program, and who represent Award applicants at the forefront of the continuous journey to performance excellence, and (2) the intellectual challenge of synthesizing ideas from leading thinkers and from personal research into <em>Insights on the Road to Performance Excellence</em> and other blogs that tackle challenges at the “leading edge of validated leadership and performance practice,” and contribute to the continuous revision of the Baldrige Performance Excellence Framework.</p>
|
|||
|
|
|
|||
|
|
<p>Outside of work I spend my time with family (including three beautiful granddaughters), exercising, baking bread, traveling, educating tomorrow’s leaders, and participating on various boards and board committees.</p></div>
|
|||
|
|
|
|||
|
|
</div>
|
|||
|
|
</div>
|
|||
|
|
</article>
|
|||
|
|
</div>
|
|||
|
|
</div>
|
|||
|
|
</div>
|
|||
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|
|||
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|
|||
|
|
</div>
|
|||
|
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|
|||
|
|
<div
|
|||
|
|
class="views-element-container nist-block"
|
|||
|
|
>
|
|||
|
|
|
|||
|
|
<h2
|
|||
|
|
class="nist-block__title"
|
|||
|
|
>Related posts</h2>
|
|||
|
|
|
|||
|
|
<div><div class="js-view-dom-id-9f59e35b84f88ebaf0d178488049e3784c6dc18c2cd5a592c76df1cb20fa3b95">
|
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|
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|
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<div>
|
|||
|
|
|
|||
|
|
<article
|
|||
|
|
about="/blogs/blogrige/100-satisfaction-guaranteed" class="nist-teaser"
|
|||
|
|
>
|
|||
|
|
<div class="nist-teaser__image">
|
|||
|
|
<div class="entity-reference"> <a href="/blogs/blogrige/100-satisfaction-guaranteed" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2025/02/06/Satisfaction-Guaranteed.jpg?itok=ThnLiBh5" width="100" height="63" alt="A home with hurricane shutters next to a ladder." typeof="foaf:Image" />
|
|||
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|
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|
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</a>
|
|||
|
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</div>
|
|||
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|
|||
|
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</div>
|
|||
|
|
<div class="nist-teaser__content-wrapper">
|
|||
|
|
<header>
|
|||
|
|
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/100-satisfaction-guaranteed"><span>100% Satisfaction Guaranteed</span>
|
|||
|
|
</a></h3>
|
|||
|
|
<div class="nist-teaser__date">
|
|||
|
|
<div class="daterange"><time datetime="2025-02-18T12:00:00Z">February 18, 2025</time>
|
|||
|
|
</div>
|
|||
|
|
|
|||
|
|
</div>
|
|||
|
|
|
|||
|
|
</header>
|
|||
|
|
<div class="nist-teaser__content">
|
|||
|
|
<div class="text-with-summary"> 100% satisfaction guaranteed. A simple statement. Easy to understand. But…. My story begins with Hurricane Milton, one of two tragic hurricanes to hit the west
|
|||
|
|
|
|||
|
|
</div>
|
|||
|
|
|
|||
|
|
</div>
|
|||
|
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</div>
|
|||
|
|
</article>
|
|||
|
|
</div>
|
|||
|
|
<div>
|
|||
|
|
|
|||
|
|
<article
|
|||
|
|
about="/blogs/blogrige/more-reasons-apply-be-2025-baldrige-examiner" class="nist-teaser"
|
|||
|
|
>
|
|||
|
|
<div class="nist-teaser__image">
|
|||
|
|
<div class="entity-reference"> <a href="/blogs/blogrige/more-reasons-apply-be-2025-baldrige-examiner" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2025/01/07/More-Reasons-to-Apply-to-Be-2025-Examiner.jpg?itok=ot0YShWL" width="100" height="63" alt="Why Apply to be a 2025 Baldrige Examiner showing a man holding an iPad displaying the online application." typeof="foaf:Image" />
|
|||
|
|
|
|||
|
|
</a>
|
|||
|
|
</div>
|
|||
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|
|||
|
|
</div>
|
|||
|
|
<div class="nist-teaser__content-wrapper">
|
|||
|
|
<header>
|
|||
|
|
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/more-reasons-apply-be-2025-baldrige-examiner"><span>More Reasons to Apply to Be a 2025 Baldrige Examiner</span>
|
|||
|
|
</a></h3>
|
|||
|
|
<div class="nist-teaser__date">
|
|||
|
|
<div class="daterange"><time datetime="2025-01-14T12:00:00Z">January 14, 2025</time>
|
|||
|
|
</div>
|
|||
|
|
|
|||
|
|
</div>
|
|||
|
|
|
|||
|
|
</header>
|
|||
|
|
<div class="nist-teaser__content">
|
|||
|
|
<div class="text-with-summary"> In a blog last week, I provided a multitude of reasons to apply to be a 2025 Baldrige examiner®. The benefits of serving in this volunteer role were conveyed by
|
|||
|
|
|
|||
|
|
</div>
|
|||
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|
|||
|
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</div>
|
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|
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</article>
|
|||
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|
|||
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<div>
|
|||
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|
|||
|
|
<article
|
|||
|
|
about="/blogs/blogrige/why-apply-be-2025-baldrige-examiner" class="nist-teaser"
|
|||
|
|
>
|
|||
|
|
<div class="nist-teaser__image">
|
|||
|
|
<div class="entity-reference"> <a href="/blogs/blogrige/why-apply-be-2025-baldrige-examiner" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2025/01/07/Why-Apply-to-Be-2025-Examiner.jpg?itok=eCEy9jXg" width="100" height="63" alt="Why apply to become a Baldrige Examiner showing a woman holding an iPad with the examiner application on the screen." typeof="foaf:Image" />
|
|||
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|
|||
|
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</a>
|
|||
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</div>
|
|||
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|||
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</div>
|
|||
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|
<div class="nist-teaser__content-wrapper">
|
|||
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|
<header>
|
|||
|
|
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/why-apply-be-2025-baldrige-examiner"><span>Why Apply to Be a 2025 Baldrige Examiner?</span>
|
|||
|
|
</a></h3>
|
|||
|
|
<div class="nist-teaser__date">
|
|||
|
|
<div class="daterange"><time datetime="2025-01-08T12:00:00Z">January 8, 2025</time>
|
|||
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</div>
|
|||
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|
|||
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</div>
|
|||
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|||
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</header>
|
|||
|
|
<div class="nist-teaser__content">
|
|||
|
|
<div class="text-with-summary"> IYKYK. * But if you don’t know why it’s beneficial to be a Baldrige examiner®, I invite you to find out what experienced Baldrige examiners have discovered
|
|||
|
|
|
|||
|
|
</div>
|
|||
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|
|
|||
|
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</div>
|
|||
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|
|||
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</article>
|
|||
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|||
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|
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|
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|
|||
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|
|||
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>
|
|||
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|
|||
|
|
<h2
|
|||
|
|
class="nist-block__title"
|
|||
|
|
>Comments</h2>
|
|||
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|
|||
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<section>
|
|||
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|||
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<article data-comment-user-id="0" id="comment-85036" class="nist-comment js-comment">
|
|||
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|
|||
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|
|||
|
|
<footer class="nist-comment__info">
|
|||
|
|
<p class="submitted">
|
|||
|
|
<span class="nist-comment__author"><span lang="" typeof="schema:Person" property="schema:name" datatype="">Bob A. DeMarcki</span></span>
|
|||
|
|
on
|
|||
|
|
<span class="nist-comment__date">November 7, 2019 3:19 PM</span>
|
|||
|
|
<mark class="hidden nist-comment__new" data-comment-timestamp="1573157950"></mark>
|
|||
|
|
</p>
|
|||
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|
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|
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<div class="nist-comment__permalink"><a href="#comment-85036">Permalink</a></div>
|
|||
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|
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|
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</footer>
|
|||
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<div class="nist-comment__content">
|
|||
|
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<div class="text-long"><p>Great article. </p>
|
|||
|
|
<p>I will be distributing a few copies where they may do some good.</p>
|
|||
|
|
<p>Many thanks for writing it.</p>
|
|||
|
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</div>
|
|||
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|
|||
|
|
<ul class="links inline nist-comment__links">
|
|||
|
|
<li class="comment-reply nist-comment__link">
|
|||
|
|
<a href="/comment/reply/node/1582226/comment_node_blog/85036">Reply</a></li></ul>
|
|||
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|
|||
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</article>
|
|||
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<h2>Add new comment</h2>
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<input data-drupal-selector="form-ppdcs2wgdllkpbnadiyds8pxlzdudwu9empg4n45ddw" type="hidden" name="form_build_id" value="form-pPDcS2WGdLlkPbNADIYDs8PXLzdudWu9eMpg4n45DDw" class="usa-input" /><input data-drupal-selector="edit-comment-comment-node-blog-form" type="hidden" name="form_id" value="comment_comment_node_blog_form" class="usa-input" /><input data-drupal-selector="edit-antibot-key" type="hidden" name="antibot_key" value="" class="usa-input" /><div class="field--type-text-long field--name-comment-body field--widget-text-textarea js-form-wrapper form-wrapper" data-drupal-selector="edit-comment-body-wrapper" id="edit-comment-body-wrapper"> <div class="js-text-format-wrapper js-form-item form-item">
|
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|
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Comment
|
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|
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|
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|
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What code is in the image?
|
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<span class="usa-label--required"> <span class="usa-sr-only">Required</span>*</span></label>
|
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<input autocomplete="off" data-drupal-selector="edit-captcha-response" aria-describedby="edit-captcha-response--description" type="text" id="edit-captcha-response" name="captcha_response" value="" size="15" maxlength="128" class="form-text required usa-input" required="required" aria-required="true" />
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|
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|
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<div class="captcha__description description">This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.</div>
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<div data-drupal-selector="edit-actions" class="form-actions js-form-wrapper form-wrapper" id="edit-actions"><input data-drupal-selector="edit-submit" type="submit" id="edit-submit" name="op" value="Save" class="button button--primary js-form-submit form-submit usa-button" /></div>
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<div class="comments__disclaimer padding-top-2">
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<em>Please be respectful when posting comments. We will post all comments without editing as long as they are appropriate for a public, family friendly website, are on topic and do not contain profanity, personal attacks, misleading or false information/accusations or promote specific commercial products, services or organizations. Comments that violate our comment policy or include links to non-government organizations/web pages will not be posted.</em>
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|
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class="views-exposed-form usa-form filters nist-block" novalidate="novalidate" data-drupal-selector="views-exposed-form-search-blog-blogrige-search-page"
|
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>
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<h2
|
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|
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>Search</h2>
|
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<form action="/blogs/blogrige/search" method="get" id="views-exposed-form-search-blog-blogrige-search-page" accept-charset="UTF-8" class="usa-form">
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<div class="form-item js-form-item form-type-textfield js-form-type-textfield form-item-k js-form-item-k form-no-label">
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<input placeholder="Search this blog" data-drupal-selector="edit-k" type="text" id="edit-k" name="k" value="" size="30" maxlength="128" class="form-text usa-input" />
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<div id="edit-k--description" class="description help-block">
|
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Put exact phrase in quotes (e.g., "Quest conference")
|
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</div>
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<div class="grid-col-12 form-actions js-form-wrapper form-wrapper" data-drupal-selector="edit-actions" id="edit-actions"><input data-drupal-selector="edit-submit-search-blog" type="submit" id="edit-submit-search-blog" value="Search" class="button js-form-submit form-submit usa-button" /></div>
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</form>
|
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|
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|
|||
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<div
|
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class="nist-block no-print"
|
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>
|
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|
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<h2
|
|||
|
|
class="nist-block__title"
|
|||
|
|
>Email alerts</h2>
|
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|
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<div class="text-long"><p>Sign up for e-mail alerts from the Blogrige blog by entering your e-mail address in the box below.</p>
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<form action="https://public.govdelivery.com/accounts/USNIST/subscribers/qualify" accept-charset="UTF-8" method="post">
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<input name="utf8" type="hidden" value="✓">
|
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<input type="hidden" name="authenticity_token" value="D/AeWFqoqPEK65O+YJQQI9Pn9yEDHk1zubt0IGJg18L5pRydZ/PnAQrfCWp/IaMadbiMiAYyimIxV+5ICYMpdQ==">
|
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<input type="hidden" name="topic_id" id="topic_id" value="USNIST_29">
|
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<label class="usa-sr-only" for="email">Enter Email Address</label>
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<input type="submit" name="commit" value="Sign Up" class="usa-button margin-top-1">
|
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|
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</form>
|
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|
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|
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|
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</div>
|
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<div
|
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|
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class="nist-block no-print"
|
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|
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>
|
|||
|
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|
|||
|
|
<h2
|
|||
|
|
class="nist-block__title"
|
|||
|
|
>Stay Connected</h2>
|
|||
|
|
|
|||
|
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|
|||
|
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|
|||
|
|
<div><a href="https://www.x.com/BaldrigeProgram" class="nist-social nist-social--x" title="X (Twitter)" ><span>X (Twitter)</span></a><a href="https://www.youtube.com/playlist?list=PL914FB9D44BF49C14" class="nist-social nist-social--youtube" title="Youtube" ><span>Youtube</span></a><a href="https://public.govdelivery.com/accounts/USNIST/subscriber/new?topic_id=USNIST_29" class="nist-social nist-social--envelope" title="GovDelivery" ><span>GovDelivery</span></a></div>
|
|||
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|
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|
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</div>
|
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|
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<div
|
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|
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class="views-element-container nist-block no-print"
|
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>
|
|||
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|
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|
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<h2
|
|||
|
|
class="nist-block__title"
|
|||
|
|
>Categories</h2>
|
|||
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|
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|
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<div><div class="js-view-dom-id-24673743327c973a909d7567779aac03b4c31d75f702ab900aa40a1c98827aee">
|
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|
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<div>
|
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|
<select class="usa-select ViewsJumpMenu js-viewsJumpMenu" title="-- Choose --" id="blog-categories-block-4-jump-menu">
|
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|
|
<option>-- Choose --</option>
|
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|
|
<option data-url="/blogrige-categories/award-process-events-and-training">Award Process, Events, and Training</option>
|
|||
|
|
<option data-url="/blogrige-categories/award-recipients">Award Recipients</option>
|
|||
|
|
<option data-url="/blogrige-categories/baldrige-excellence-framework-criteria">Baldrige Excellence Framework (Criteria)</option>
|
|||
|
|
<option data-url="/blogrige-categories/community">Community</option>
|
|||
|
|
<option data-url="/blogrige-categories/cybersecurity">Cybersecurity</option>
|
|||
|
|
<option data-url="/blogrige-categories/impact-baldrige">Impact of Baldrige</option>
|
|||
|
|
<option data-url="/blogrige-categories/insights-road-performance-excellence">Insights on the Road to Performance Excellence</option>
|
|||
|
|
<option data-url="/blogrige-categories/sector-focused">Sector Focused</option>
|
|||
|
|
<option data-url="/blogrige-categories/self-assessing">Self-Assessing</option>
|
|||
|
|
</select>
|
|||
|
|
</div>
|
|||
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|
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</div>
|
|||
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</div>
|
|||
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|
|||
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|
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</div>
|
|||
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|
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<div
|
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|
class="nist-block"
|
|||
|
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>
|
|||
|
|
|
|||
|
|
<h2
|
|||
|
|
class="nist-block__title"
|
|||
|
|
>About this blog</h2>
|
|||
|
|
|
|||
|
|
<div class="text-long"><p>Blogrige, the official blog of the <a href="https://www.nist.gov/baldrige">Baldrige Performance Excellence Program</a>, shares practical guidance, success stories, examples, and inspiration on how Baldrige resources can support your long-term success, whether your organization is large or small, has one site or worldwide locations, and is just getting started or continuously improving.</p>
|
|||
|
|
|
|||
|
|
<p>The Baldrige Program offers a comprehensive and proven leadership and management <a href="https://www.nist.gov/baldrige/publications/baldrige-excellence-framework">framework</a> that focuses on results in all areas of your organization. Learn more about the <a href="https://www.nist.gov/baldrige">Baldrige Program</a>, the <a href="https://www.nist.gov/baldrige/products-services">products and services</a> available to help your organization succeed, and how to <a href="https://www.nist.gov/baldrige/self-assessing">self-assess</a> using the Baldrige framework.</p>
|
|||
|
|
|
|||
|
|
<p>If you have any questions about Blogrige, please contact Baldrige Customer Service at <span class="spamspan"><span class="u">baldrige</span> [at] <span class="d">nist.gov</span><span class="t"> (baldrige[at]nist[dot]gov)</span></span>.</p>
|
|||
|
|
|
|||
|
|
<p>The views presented here are those of the author and do not necessarily represent the views or policies of NIST.</p></div>
|
|||
|
|
|
|||
|
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|
|||
|
|
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|
|||
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|
|||
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|
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|
|||
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|
|||
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|
|||
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|
|||
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|
|||
|
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</div>
|
|||
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|
|||
|
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</div>
|
|||
|
|
</aside>
|
|||
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|
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</div>
|
|||
|
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|
|||
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|
|||
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|
|||
|
|
<div class="grid-container">
|
|||
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|
|||
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|
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|
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</div>
|
|||
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|
|||
|
|
</section>
|
|||
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|
|||
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|
|||
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|
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|
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</div>
|
|||
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|
|||
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|
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|
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|
|
<div data-elastic-exclude>
|
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|
|
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|
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|
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|
|
<footer class="nist-footer padding-bottom-4">
|
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<div class="grid-container nist-footer__info">
|
|||
|
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<div class="grid-row">
|
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<div class="tablet:grid-col-6">
|
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|
<div class="nist-footer__logo">
|
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|
|
<a href="/" title="National Institute of Standards and Technology" rel="home">
|
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|
|
<img class="nist-footer__logo-img" src="/libraries/nist-component-library/dist/img/logo/NIST-Logo-Brand-White.svg" alt="National Institute of Standards and Technology logo" width="300px" height="42px" />
|
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|
|
</a>
|
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|
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</div>
|
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|
|
<div class="nist-footer__contact">
|
|||
|
|
<h3 class="nist-footer__contact-heading">HEADQUARTERS</h3>
|
|||
|
|
<address>
|
|||
|
|
100 Bureau Drive<br>
|
|||
|
|
Gaithersburg, MD 20899<br>
|
|||
|
|
<a href="tel:301-975-2000">301-975-2000</a>
|
|||
|
|
</address>
|
|||
|
|
<p>
|
|||
|
|
<a href="mailto:do-webmaster@nist.gov">Webmaster</a> | <a href="https://www.nist.gov/about-nist/contact-us">Contact Us</a> | <a href="https://www.nist.gov/visit">Our Other Offices</a>
|
|||
|
|
</p>
|
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|
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</div>
|
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</div>
|
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<div class="tablet:grid-col-6">
|
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<div class="nist-footer__social-links">
|
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|
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|
|
<a class="nist-social nist-social--x-white" href=" https://x.com/NIST">
|
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|
|
<span>X.com</span>
|
|||
|
|
</a>
|
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|
|
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|
<a class="nist-social nist-social--facebook-white" href=" https://www.facebook.com/NIST">
|
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|
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<span>Facebook</span>
|
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</a>
|
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|
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<a class="nist-social nist-social--linkedin-white" href=" https://www.linkedin.com/company/nist">
|
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|
|
<span>LinkedIn</span>
|
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</a>
|
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|
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|
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<a class="nist-social nist-social--instagram-white" href=" https://www.instagram.com/nist/">
|
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<span>Instagram</span>
|
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</a>
|
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|
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<a class="nist-social nist-social--youtube-white" href=" https://www.youtube.com/NIST">
|
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|
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<span>YouTube</span>
|
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|
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</a>
|
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|
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<a class="nist-social nist-social--giphy-white" href=" https://giphy.com/nist">
|
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<span>Giphy</span>
|
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