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<a href="/blogs/blogrige"> Blogrige
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<h1 class="nist-page__title">Harry Hertz “The Baldrige Cheermudgeon”</h1>
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<div class="entity-reference"> <img loading="lazy" src="/sites/default/files/styles/medium/public/images/baldrige/dr-_harry_hertz_photo.jpg?itok=GRxNgvXf" width="157" height="220" alt="Dr. Harry Hertz Photo" typeof="foaf:Image" />
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<div class="text-with-summary"><p>I am Harry Hertz, the Baldrige Cheermudgeon, and Director Emeritus of the Baldrige Program. I joined the Program in 1992 after a decade in management in the analytical chemistry and chemical sciences laboratories at the National Institute of Standards and Technology (NIST), the home of the Baldrige Program. I started my career at NIST (NBS) as a bench analytical chemist.</p>
<p>My favorite aspects of the Baldrige Program are: (1) the opportunity to interact with leading thinkers from all sectors of the U.S. economy who serve as volunteers in the Baldrige Program, who participate in the Baldrige Executive Fellows Program, and who represent Award applicants at the forefront of the continuous journey to performance excellence, and (2) the intellectual challenge of synthesizing ideas from leading thinkers and from personal research into <em>Insights on the Road to Performance Excellence</em> and other blogs that tackle challenges at the “leading edge of validated leadership and performance practice,” and contribute to&nbsp;the continuous revision of the Baldrige Performance Excellence Framework.</p>
<p>Outside of work I spend my time with family (including three beautiful granddaughters), exercising, baking bread, traveling, educating tomorrows leaders, and participating on various boards and board committees.</p></div>
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<article
about="/blogs/blogrige/innovation-intelligent-risks-and-leaking-sinks-0" class="nist-teaser"
>
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<div class="entity-reference"> <a href="/blogs/blogrige/innovation-intelligent-risks-and-leaking-sinks-0" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2018/02/05/alaska-hertz-blog.jpg?itok=GUl07bp4" width="100" height="63" alt="Harry Hertz and associated doing environmental sediment sampling in Prince William Sound Alaska." typeof="foaf:Image" />
</a>
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<header>
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/innovation-intelligent-risks-and-leaking-sinks-0"><span>On Innovation, Intelligent Risks, and Leaking Sinks</span>
</a></h3>
<div class="nist-teaser__date">
<div class="daterange"><time datetime="2018-02-06T12:00:00Z">February 6, 2018</time>
</div>
</div>
</header>
<div class="nist-teaser__content">
<div class="text-with-summary"> The Baldrige Excellence Framework encourages organizations to create an environment for innovation through pursuing intelligent risks. How do you know whether a
</div>
</div>
</div>
</article>
</div>
<div>
<article
about="/blogs/blogrige/three-powerful-questions" class="nist-teaser"
>
<div class="nist-teaser__image">
<div class="entity-reference"> <a href="/blogs/blogrige/three-powerful-questions" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2019/08/14/brain-with-bright-ideas.jpg?itok=qwubTrVO" width="100" height="63" alt="Illustration of a person&#039;s head showing their brain having a bright idea" typeof="foaf:Image" />
</a>
</div>
</div>
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<header>
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/three-powerful-questions"><span>Three Powerful Questions</span>
</a></h3>
<div class="nist-teaser__date">
<div class="daterange"><time datetime="2018-01-16T12:00:00Z">January 16, 2018</time>
</div>
</div>
</header>
<div class="nist-teaser__content">
<div class="text-with-summary"> I recently had the privilege of attending the 12 th Annual Mid-Atlantic Alliance for Performance Excellence (MAAPE) Conference. There were many excellent
</div>
</div>
</div>
</article>
</div>
<div>
<article
about="/blogs/blogrige/automobiles-blind-spots-and-organizational-strategy" class="nist-teaser"
>
<div class="nist-teaser__image">
<div class="entity-reference"> <a href="/blogs/blogrige/automobiles-blind-spots-and-organizational-strategy" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2019/08/14/insights-on-the-road-to-performance-excellence.jpg?itok=7PXFGXDb" width="100" height="63" alt="Insights on the road to performance excellence by Dr. Harry Hertz, Director Emeritus Baldrige Performance Excellence Program. Shows him driving in a car looking at road signs for Results at next exit." typeof="foaf:Image" />
</a>
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<header>
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/automobiles-blind-spots-and-organizational-strategy"><span>Automobiles, Blind Spots, and Organizational Strategy</span>
</a></h3>
<div class="nist-teaser__date">
<div class="daterange"><time datetime="2017-12-07T12:00:00Z">December 7, 2017</time>
</div>
</div>
</header>
<div class="nist-teaser__content">
<div class="text-with-summary"> Fall 2017 How does an organization identify its potential blind spots? This is one of the most common questions I hear from people conducting strategic planning
</div>
</div>
</div>
</article>
</div>
<div>
<article
about="/blogs/blogrige/time-think" class="nist-teaser"
>
<div class="nist-teaser__image">
<div class="entity-reference"> <a href="/blogs/blogrige/time-think" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2019/08/13/riding_mower.jpg?itok=v_gbvAzb" width="100" height="91" alt="riding mower" typeof="foaf:Image" />
</a>
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<header>
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/time-think"><span>A Time to Think</span>
</a></h3>
<div class="nist-teaser__date">
<div class="daterange"><time datetime="2017-11-14T12:00:00Z">November 14, 2017</time>
</div>
</div>
</header>
<div class="nist-teaser__content">
<div class="text-with-summary"> Three of the questions in the Senior Leadership item in the Baldrige Excellence Builder are: 1. How do senior leaders set your organizations vision?; 2. How do
</div>
</div>
</div>
</article>
</div>
<div>
<article
about="/blogs/blogrige/challenge-information-analytics" class="nist-teaser"
>
<div class="nist-teaser__image">
<div class="entity-reference"> <a href="/blogs/blogrige/challenge-information-analytics" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2019/08/12/big-data.jpg?itok=qN_aie5H" width="100" height="100" alt="big data" typeof="foaf:Image" />
</a>
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<header>
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</a></h3>
<div class="nist-teaser__date">
<div class="daterange"><time datetime="2017-09-26T12:00:00Z">September 26, 2017</time>
</div>
</div>
</header>
<div class="nist-teaser__content">
<div class="text-with-summary"> The catch words in many research papers and business briefs today are big data, data analytics, and digital integration. Whatever it is called and no matter how
</div>
</div>
</div>
</article>
</div>
<div>
<article
about="/blogs/blogrige/ethics-onus-business" class="nist-teaser"
>
<div class="nist-teaser__image">
<div class="entity-reference"> <a href="/blogs/blogrige/ethics-onus-business" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2019/08/12/ethics1.jpg?itok=dK2KS_OC" width="100" height="100" alt="ethics" typeof="foaf:Image" />
</a>
</div>
</div>
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<header>
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/ethics-onus-business"><span>Ethics: Is the Onus on Business?</span>
</a></h3>
<div class="nist-teaser__date">
<div class="daterange"><time datetime="2017-08-31T12:00:00Z">August 31, 2017</time>
</div>
</div>
</header>
<div class="nist-teaser__content">
<div class="text-with-summary"> I recently read the 2017 Edelman Trust Barometer Global Report. This study, in its 17th cycle in 2017, consisted of an online survey of over 33,000 respondents
</div>
</div>
</div>
</article>
</div>
<div>
<article
about="/blogs/blogrige/take-work-make-work" class="nist-teaser"
>
<div class="nist-teaser__image">
<div class="entity-reference"> <a href="/blogs/blogrige/take-work-make-work" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2019/08/12/file000931802804-1-002.jpg?itok=KZkMtRtl" width="100" height="100" alt="vacation texting" typeof="foaf:Image" />
</a>
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</div>
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<header>
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/take-work-make-work"><span>From Take Work to Make Work</span>
</a></h3>
<div class="nist-teaser__date">
<div class="daterange"><time datetime="2017-07-25T12:00:00Z">July 25, 2017</time>
</div>
</div>
</header>
<div class="nist-teaser__content">
<div class="text-with-summary"> For me, it started with e-mail on my laptop computer, progressed to cell phones, and then to text messages. When I accepted my first managerial position, I took
</div>
</div>
</div>
</article>
</div>
<div>
<article
about="/blogs/blogrige/lots-activity-no-progress" class="nist-teaser"
>
<div class="nist-teaser__image">
<div class="entity-reference"> <a href="/blogs/blogrige/lots-activity-no-progress" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2019/08/12/activity-or-progress.jpg?itok=16ypyt1a" width="100" height="100" alt="activity or progress" typeof="foaf:Image" />
</a>
</div>
</div>
<div class="nist-teaser__content-wrapper">
<header>
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/lots-activity-no-progress"><span>Lots of Activity, No Progress</span>
</a></h3>
<div class="nist-teaser__date">
<div class="daterange"><time datetime="2017-06-15T12:00:00Z">June 15, 2017</time>
</div>
</div>
</header>
<div class="nist-teaser__content">
<div class="text-with-summary"> I recently read an HBR blog entitled, "How Aligned Is Your Organization?" The authors attributed a lack of internal organizational alignment to four reasons
</div>
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</div>
</article>
</div>
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<article
about="/blogs/blogrige/time-renewal" class="nist-teaser"
>
<div class="nist-teaser__image">
<div class="entity-reference"> <a href="/blogs/blogrige/time-renewal" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2019/08/12/magazine-reader.png?itok=on3X-bki" width="100" height="100" alt="magazine reader" typeof="foaf:Image" />
</a>
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<header>
<h3 class="nist-teaser__title"><a href="/blogs/blogrige/time-renewal"><span>A Time for Renewal</span>
</a></h3>
<div class="nist-teaser__date">
<div class="daterange"><time datetime="2017-05-30T12:00:00Z">May 30, 2017</time>
</div>
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<div class="nist-teaser__content">
<div class="text-with-summary"> My title probably has you thinking about some life-changing transition or a big vacation to refresh or, maybe, a new exercise regimen. If that is the case, I am
</div>
</div>
</div>
</article>
</div>
<div>
<article
about="/blogs/blogrige/its-sampling-and-buying-jam" class="nist-teaser"
>
<div class="nist-teaser__image">
<div class="entity-reference"> <a href="/blogs/blogrige/its-sampling-and-buying-jam" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/thumbnail/public/images/2019/08/12/jam-jars.jpg?itok=901-Sk-o" width="100" height="100" alt="jam jars" typeof="foaf:Image" />
</a>
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</div>
<div class="nist-teaser__content-wrapper">
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<h3 class="nist-teaser__title"><a href="/blogs/blogrige/its-sampling-and-buying-jam"><span>It&#039;s Like Sampling and Buying Jam</span>
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<div class="daterange"><time datetime="2017-04-11T12:00:00Z">April 11, 2017</time>
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<div class="text-with-summary"> This is about strategic thinking. However, I need to preface it with a story.
It all started with an NPR broadcast recently that discussed data from a TED
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