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<div class="field field--name-field-image field--type-image field--label-hidden field__item"> <img src="/sites/default/files/styles/wide/public/2024-04/MicrosoftTeams-image%20%2821%29.png?itok=E4nQ6Yj-" width="1090" height="1055" alt="Xavier Soosai" loading="lazy" class="image-style-wide" />
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<h1>Xavier Soosai</h1>
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<div class="field__item">Director, Office of IT Services Management and CIT CIO</div>
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<p><a href="/about-cit/office-of-it-service-management">Office of IT Services Management </a></p><p class="card-heading">Contact Info</p><p>+1 301-827-6649</p><p><a href="mailto:xavier.soosai@nih.gov">xavier.soosai@nih.gov</a></p><p>6555 Rock Spring Drive Room 3NW10C, Bethesda MD 20817</p><hr><p class="card-heading">Biography</p><p>Xavier Soosai serves as Chief Information Officer (CIO) of CIT and Director of the <a href="/about-cit/office-of-IT-services-management">Office of IT Services Management (OITSM)</a>. As the CIO, he is responsible for the availability, confidentiality, and integrity of all IT systems and their data in accordance with federal IT compliance acts such as FISMA, FITARA and other Cyber Security activities. This includes maximizing value and assessing and managing the risks of information technology at CIT. </p><p>As the Director of OITSM, Xavier oversees ten service areas, and supports and enables scientific research and business operations across the institutes and centers (ICs) at NIH. This includes maintaining the high-performance computing environment used by NIH intramural scientists; maintaining NIH’s secure, high-speed network; ensuring the viability and availability of collaboration services, compute hosting and storage services, identity and access management services, service desk support, and more for the NIH community. </p><p>Renowned as one of the most prestigious awards for the federal IT community, Xavier was recognized as a <a href="https://about.govexec.com/company/blog/2024-federal-100-winners/">Fed 100 recipient in 2024</a>.</p><p class="card-heading">Previous Experience</p><p>Before joining NIH, Xavier served as the Director of Strategic Planning and Technology Direction and Executive Director of the IT Operations and Data Management at the Department of Treasury’s Internal Revenue Service (IRS). In this role, he set the technology-related policies, developed data management strategic plans, managed key aspects of the IT operations, and established internal technical standards. Prior to the IRS, Xavier served as the Senior Vice President of IT Infrastructure at the Bank of America and various leadership roles in CountryWide Financial Corporation, Farmers Insurance Group, and Zurich Financial Services. In these roles, he was responsible for IT strategy, management, and optimization of local and global IT operating environments. </p><p class="card-heading">Education</p><ul><li>M.B.A. from Texas A&M University</li><li>M.S. in Computer Applications from St. Joseph's College</li></ul>
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<div class="clearfix text-formatted field field--name-field-footer-description field--type-text-with-summary field--label-hidden field__item"><p>301-496-4357 (primary number)</p><p>866-319-4357 (toll-free)</p><p>301-496-8294 (TTY)</p></div>
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<div class="clearfix text-formatted field field--name-field-footer-description field--type-text-with-summary field--label-hidden field__item"><p>Center for Information Technology<br>6555 Rock Spring Drive, 3G04 <br>Bethesda, MD 20817</p></div>
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<div class="field field--name-field-footer-link field--type-link field--label-hidden field__item"><a href="https://www.nih.gov/virtual-tour/">NIH Virtual Tour</a></div>
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<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Please <a href="https://forms.office.com/Pages/ResponsePage.aspx?id=eHW3FHOX1UKFByUcotwrBqG3yUR0Jn5Bg1uIGEYI1vlUOTJQUEpNQlNINzhWSUJCU0U2SlVXV0QxWS4u">complete this form</a> to submit a comment, question, or issue regarding content on or access to the CIT Customer Portal. </p><p>For assistance with topics not directly related to Customer Portal content or access, please submit a ticket to the <a href="https://myitsm.nih.gov/sp">Service Desk</a>.</p></div>
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<a href="https://www.nih.gov/" class="nav-link nav-link-https--wwwnihgov-">National Institutes of Health</a>
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