Evidence review: Optimal transition and facilitating discharge
Evidence review M
NICE Guideline, No. 142
Authors
National Guideline Centre (UK).1. Optimal transition between care settings Facilitating discharge
1.1. Introduction
Optimal transition between care settings for an adult who is approaching the end of their life is critical to providing the best standards of care and to meet the wishes and needs of the person set out in advance care plans. The consequences of a person dying in a setting which is inappropriate or not their preferred place of care can have considerable impact upon them and their carers, family and friends. The carers, family and friends’ distress at the death may be exacerbated by the knowledge that it did not happen as the person who died wished.
Smooth Transitions
Transition is a purposeful, planned process that addresses the medical, social and psychological needs of a person as they move from one system/place to another. Throughout this guideline many transition points have been identified, for example from one service provider to another, from one setting to another from one age group to another and from one life style to another.
There appear to be no studies which are universally applicable to all transitions. Studies have included transitions between teams for example within a hospital or from hospital to home. Usually systems have been developed locally to meet identified problems with transitions, for example the use of a form or computer template, patient held records similar to those used in ante natal care.
Probably the group where transition has been studied most is the transfer from children’s to young persons or adult services and most of this work has been undertaken in cancer service and for those with learning difficulties. Another area where work has been undertaken is in the discharge of people from hospital to home and the copying letters to patients is an initiative, which has its roots in this area.
There appear to be some principles, which can help to make these transitions smoother. These include effective methods of communication, verbal, written, and electronic, between all those involved. It is most effective if the person who is being transferred and their relatives, carers and those important to them are all included. However there does not appear to be one factor that overwhelmingly contributes to a smooth discharge but a number of things which taken in combination makes transitions smoother.
Rapid Discharge
For patients who require rapid discharge to their preferred place of death (usually their home from hospital) there is a need for a clear process that allows for the timely initiation of resources with which to facilitate this care planning. This may or may not necessitate rapid access to specialist palliative care.
It is dependent on the patient’s wishes being known to health care professional and relatives usually in the form of and Advanced Care Plan (ACP) and Do Not Resuscitate (DNR) orders and the ability of local system processes to enable the prompt implementation of support services once the patient has arrived at their preferred place of death. As with all rapid discharges what underpins them is effective communication with all parties and clear, concise documentation that allows for a smooth transition of care.
With an ever-increasing pressure on services provided by health care providers, there is a widespread recognition that effective discharge planning from the time of admission is essential to enable a patient centred pathway, which is both safe and effective. The rapid discharge of patients is multi-factorial being dependent on realistic estimated day of discharge, senior decision making, effective communication, liaison with other health care partners, the families and most importantly the patient themselves.
Much has been written in the literature regarding discharge, which has accumulated in national programmes such as the ‘SAFER’ bundle and most recently the ‘End PJ paralysis’ campaign both of which have seen improvements in improving the discharge process for patients.
1.2. Review question 1: What service models (or service components) enable an optimal transition between care settings in people in their last year of life?
1.3. PICO table
For full details see the review protocol in Appendix A.
Table 1
PICO characteristics of review question.
1.4. Review question 2: What is the best way to facilitate discharge of a person in their last year of life back to the community from another setting (for example, the hospital)?
For full details see review protocol in Appendix A.
Table 2
PICO characteristics of review question.
1.5. Clinical evidence
1.5.1. Included studies
Optimal transition
A search was conducted for randomised trials or non-randomised comparative studies on service models (or service components) enabling an optimal transition between care settings for people in their last year of life.
One study was included in the review;131 this is summarised in Table 3 below. Evidence from this study is summarised in the clinical evidence summary below (Table 4). See also the study selection flow chart in Appendix C, forest plots in Appendix F, study evidence tables in Appendix E, and GRADE tables in Appendix G.
Facilitating discharge
A search was conducted for randomised trials or non-randomised comparative studies on service models (or policies) to facilitate discharge of people in their last year of life back to the community from other setting. No evidence was found for this review.
1.5.2. Excluded studies
See the excluded studies list in Appendix H.
1.5.3. Summary of clinical studies included in the evidence review
Table 3
Summary of studies included in review 1 – optimal transition between services.
See Appendix E for full evidence tables.
1.5.4. Clinical evidence summary tables: optimal transition between care settings
Table 4
Clinical evidence summary: Model enabling an optimal transition compared to usual care for EOLC.
1.5.5. Clinical evidence summary tables: facilitating discharge
None.
See Appendix G for full GRADE tables.
1.6. Economic evidence
1.6.1. Included studies
1.6.1.1. Optimal transition between settings
No relevant health economic studies were identified.
1.6.1.2. Facilitating discharge
No relevant health economic studies were identified.
1.6.2. Excluded studies
1.6.2.1. Optimal transition between settings
No health economic studies that were relevant to this question were excluded due to assessment of limited applicability or methodological limitations.
See also the health economic study selection flow chart in Appendix D.
1.6.2.2. Facilitating discharge
No health economic studies that were relevant to this question were excluded due to assessment of limited applicability or methodological limitations.
See also the health economic study selection flow chart in Appendix D.
1.6.3. Unit costs for optimal transition between settings and facilitating discharge
Table 5 reports the hourly costs of staff time for healthcare professionals that might be part of a service model pathway that supports optimal transition between settings or facilitates discharge for people in the last year of life. The cost of patient contact as opposed to per working hour has been reported where available.
Table 5
UK costs of staff time for health care professional that might be part of a service model pathway that supports optimal transition between settings or facilitates discharge for people in the last year of life.
1.7. Resource costs
Recommendations made based on this review (see section Error! Reference source not found.) are not expected to have a substantial impact on resources.
1.8. Evidence statements
1.8.1. Optimal transition between settings
1.8.1.1. Clinical evidence statements
Model enabling an optimal transition compared to usual care (Wong 2016) for EOLC
One study compared a model of optimal transition versus usual care. There was evidence of clinically important benefit of optimal transition for patients’ quality of life (n=84; very low quality). The evidence also showed a clinical benefit in the number of people readmitted, number of readmissions at 12 weeks and patient satisfaction (n=84; very low quality). The evidence showed no clinically important difference in the number of readmissions at four weeks post-intervention (n=84; very low quality).
1.8.1.2. Health economic evidence statements
- No relevant economic evaluations were identified.
1.8.2. Facilitating discharge
1.8.2.1. Clinical evidence statements
- No evidence was identified for this question.
1.8.2.2. Health economic evidence statements
- No relevant economic evaluations were identified.
1.9. The committee’s discussion of the evidence
1.9.1. Interpreting the evidence
1.9.1.1. The outcomes that matter most
The committee identified quality of life of people in the last year of life, actual and preferred place of death, actual and preferred place of care and length of stay as critical outcomes to measure the impact of service models or components on enabling optimal transition between care settings and facilitating discharge.
The following outcomes were identified as important for discharge and transition from palliative care settings; length of survival, length of hospital stay, hospitalisation, number of hospital visits, number of visits to accident and emergency, number of unscheduled admissions, use of community services, avoidable/inappropriate admissions to ICU, inappropriate attempts at cardiopulmonary resuscitation and staff, patient and carer satisfaction.
See tables 7 and 8 in the Methods chapter for a detailed explanation of why the committee selected these outcomes.
Optimal transition No evidence was identified for actual and preferred place of death, actual and preferred place of care, and length of survival were not reported, length of stay, hospitalisation, number of hospital visits, number of visits to accident and emergency, use of community services, avoidable/inappropriate admissions to ICU, inappropriate attempts at cardiopulmonary resuscitation, length of survival and staff satisfaction.
Facilitating discharge
No evidence was found for this review.
1.9.1.2. The quality of the evidence
Optimal transition
One study addressed the effect of service models (or service components) on enabling optimal transition between care settings in people in their last year of life.
The quality of evidence ranged from very low to low. This was due to selection and performance bias, resulting in a high risk of bias rating, and imprecision. Indirectness in some outcomes further contributed to the final GRADE rating.
While the Committee acknowledged the methodological robustness of the included study, it was noted that the intervention was only delivered to patients with end-stage heart failure. Given that this was the only study included in the review, there would be a need to extend the finding for a general population of people in their last year of life. The Committee agreed that this would be inappropriate.
Facilitating discharge
No evidence was found for this review.
1.9.1.3. Benefits and harms
Optimal transition
The Committee considered the evidence included in the review. The Committee noted that the evidence was limited and only included patients with end-stage heart failure. They agreed that there was a noteworthy difference in quality of life between groups, but were unsure if the observed ~10% difference in QoL between the intervention and control group was sufficient to be deemed clinically significant. The Committee commented that there was a visible reduction in unscheduled admissions at 12 weeks with a nurse-led intervention when compared to usual care, but a lack of evidence of effect at 4 weeks. The Committee also agreed that the improved patient satisfaction following home visits/telephone calls was of a clinically important benefit to the patient.
Facilitating discharge
No evidence was found for this review.
Summary
Overall, the Committee acknowledged that the intervention appeared to have positive outcomes for the review population of patients with heart failure, but felt they could not generalise these outcomes for a wider cohort of people in the last year of life. The Committee agreed that the evidence was too limited to formulate an evidence-based recommendation. However, they agreed that a consensus recommendation on the discharge and transition in care settings for people in the last year of life would be justified, as this is likely to improve care and health outcomes. The Committee considered that optimal transition between palliative care settings could result from all aspects of care functioning effectively in coordination, given that coordination of care may promote improved patient outcomes. Commissioning models should address: palliative care ambulances, pharmacy, community nurses, and junior doctors, with a focus on increased speed/urgency of service delivery. Commissioners when planning for patients in the last year of life should ensure patients have access to models such as hospital discharge planning and a community based case manager. The Committee added that education in A&E and the use of a rapid discharge flow chart may aid smooth transition and discharge.
1.9.2. Cost effectiveness and resource use
Optimal transition
What determines whether a transition is optimal will vary as it depends on the purpose of the transition. If the purpose of the transition is to save or extend a person’s life (for example an emergency ambulance to transition a person from home to hospital) then it might not be possible to ensure the transition is comfortable for the person but it could still be considered optimal due to other factors such as speed, expertise of staff, access to necessary equipment available or successful resuscitation. If the purpose of the transition is to discharge a person out of hospital to enable them to die in the comfort of their usual place of residence then ensuring a comfortable transition (achieved through effective planning) would be what determined if it was considered optimal. In the latter type of transition, effective and efficient organisation of the person’s care package would be essential. Achieving this will determine whether they are comfortable at home and would reduce the risk of them returning into hospital to manage their symptoms. This could be achieved through a number of different interventions. Information sharing, out of hours services, having an end of life facilitator or lead health professional, advanced care planning, dedicated end of life ambulance services, community services and care coordination services are all among the things that could help achieve optimal transitions.
It is a given that services should be provided to ensure transitions are optimal as this is fundamental to good quality care but how this is achieved and the effect this has on costs will vary. It will depend on the individual circumstance of the person transitioning between care settings. In some circumstances keeping a person out of hospital might be more costly, for example if they require 24/7 nursing support and a lot of pain management, and in some it might be less costly for example if they are being cared for by a family member.
No health economic evidence was identified for this review question.
The committee agreed that the evidence did not allow for an estimation of the costs or cost effectiveness of achieving optimal transitions for people in the last year of life.
Facilitate discharge
The Committee considered facilitating discharge to be a transition, therefore please see the section above on optimal transitions.
No health economic evidence was identified for this review question.
1.9.3. Other factors the committee took into account
The committee noted that the consequences of a person dying in a setting which is inappropriate or not their preferred place of care can have considerable impact upon them and their carers, family and friends. The carers, family and friends’ distress at the death may be exacerbated by the knowledge that it did not happen as the person who died wished.
The committee acknowledged that transfer from hospital to home can be directly from an intensive care unit and this can require careful planning. It is important that transfers from specialist areas should be included in any transfer policy between services.
The committee noted that people with dementia may be at risk of inappropriate care and avoidable transitions to hospital near the end-of-life and this should be taken into account when reviewing treatment plans and providing end of life care.
The Committee noted it would be desirable to have more research addressing services to facilitate a smooth discharge/transition in palliative care, given the paucity of evidence produced in this review. The need for similar studies including patients with conditions other than heart failure (for example, cancer) was highlighted. The Committee also acknowledged potential difficulties in conducting a RCT to address this review question, given the extended time required to conduct and publish a RCT and the subsequent limits to applicability within the NHS. The Committee raised the potential for further research, with a need for robust research (including non-randomised studies) to assess smooth transition/rapid discharge in those in their last year of life.
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Appendices
Appendix A. Review protocols
Appendix B. Literature search strategies
The literature searches for this review are detailed below and complied with the methodology outlined in Developing NICE guidelines: the manual 2014, updated 2017 https://www.nice.org.uk/guidance/pmg20/resources/developing-nice-guidelines-the-manual-pdf-72286708700869
For more detailed information, please see the Methodology Review.
B.1. Clinical search literature search strategy
Searches for were constructed using a PICO framework where population (P) terms were combined with Intervention (I) and in some cases Comparison (C) terms. Outcomes (O) are rarely used in search strategies for interventions as these concepts may not be well described in title, abstract or indexes and therefore difficult to retrieve. Search filters were applied to the search where appropriate.
Table 9. Database date parameters and filters used
Cochrane Library (Wiley) search terms
B.2. Health Economics literature search strategy
Health economic evidence was identified by conducting a broad search relating to end of life care in NHS Economic Evaluation Database (NHS EED – this ceased to be updated after March 2015) and the Health Technology Assessment database (HTA) with no date restrictions. NHS EED and HTA databases are hosted by the Centre for Research and Dissemination (CRD). Additional searches were run on Medline and Embase for health economics, economic modelling and quality of life studies.
Appendix C. Clinical evidence selection
Figure 1. Flow chart of clinical study selection for the reviews of Discharge and Transition
Appendix D. Health economic study selection
Figure 2. Flow chart of health economic study selection for the guideline
Appendix E. Clinical evidence tables
E.1. Optimal transition
Download PDF (143K)
E.2. Facilitating discharge
None.
Appendix F. Forest plots
F.1. Optimal transition
F.1.1. Service model enabling optimal transition (Transitional Care Palliative - End Stage Heart Failure) versus usual care (Wong 2016)
Figure 3. Quality of life (McGill total score) 4 weeks after discharge
Figure 4. Number of unscheduled admissions (people readmitted) at 28 days
Figure 5. Number of unscheduled admissions (people readmitted) at 84 days
Figure 6. Number of unscheduled admissions (N of readmissions) at 4 weeks
Figure 7. Number of unscheduled admissions (N of readmissions) at 12 weeks
Figure 8. Patient satisfaction with care 4 weeks after discharge
F.2. Facilitating discharge
None.
Appendix G. GRADE tables
G.1. Optimal transition
G.2. Facilitating discharge
None.
Appendix H. Excluded studies
H.1. Excluded clinical studies
Table 12. Studies excluded from the clinical reviews Optimal transition and Facilitating discharge
Appendix I. Research recommendations
I.1. RR4: What is the optimal way of discharging people in the last year of life from hospitals back to their usual place of residence?
Final
Evidence review
Developed by the National Guideline Centre, hosted by the Royal College of Physicians
Disclaimer: The recommendations in this guideline represent the view of NICE, arrived at after careful consideration of the evidence available. When exercising their judgement, professionals are expected to take this guideline fully into account, alongside the individual needs, preferences and values of their patients or service users. The recommendations in this guideline are not mandatory and the guideline does not override the responsibility of healthcare professionals to make decisions appropriate to the circumstances of the individual patient, in consultation with the patient and/or their carer or guardian.
Local commissioners and/or providers have a responsibility to enable the guideline to be applied when individual health professionals and their patients or service users wish to use it. They should do so in the context of local and national priorities for funding and developing services, and in light of their duties to have due regard to the need to eliminate unlawful discrimination, to advance equality of opportunity and to reduce health inequalities. Nothing in this guideline should be interpreted in a way that would be inconsistent with compliance with those duties.
NICE guidelines cover health and care in England. Decisions on how they apply in other UK countries are made by ministers in the Welsh Government, Scottish Government, and Northern Ireland Executive. All NICE guidance is subject to regular review and may be updated or withdrawn.