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. 2014 Feb 26;5(1):169-90.
doi: 10.4338/ACI-2013-08-RA-0064. eCollection 2014.

Determining primary care physician information needs to inform ambulatory visit note display

Affiliations

Determining primary care physician information needs to inform ambulatory visit note display

M A Clarke et al. Appl Clin Inform. .

Erratum in

  • Appl Clin Inform. 2014;5(1):190

Abstract

Background: With the increase in the adoption of electronic health records (EHR) across the US, primary care physicians are experiencing information overload. The purpose of this pilot study was to determine the information needs of primary care physicians (PCPs) as they review clinic visit notes to inform EHR display.

Method: Data collection was conducted with 15 primary care physicians during semi-structured interviews, including a third party observer to control bias. Physicians reviewed major sections of an artificial but typical acute and chronic care visit note to identify the note sections that were relevant to their information needs. Statistical methods used were McNemar-Mosteller's and Cochran Q.

Results: Physicians identified History of Present Illness (HPI), Assessment, and Plan (A&P) as the most important sections of a visit note. In contrast, they largely judged the Review of Systems (ROS) to be superfluous. There was also a statistical difference in physicians' highlighting among all seven major note sections in acute (p = 0.00) and chronic (p = 0.00) care visit notes.

Conclusion: A&P and HPI sections were most frequently identified as important which suggests that physicians may have to identify a few key sections out of a long, unnecessarily verbose visit note. ROS is viewed by doctors as mostly "not needed," but can have relevant information. The ROS can contain information needed for patient care when other sections of the Visit note, such as the HPI, lack the relevant information. Future studies should include producing a display that provides only relevant information to increase physician efficiency at the point of care. Also, research on moving A&P to the top of visit notes instead of having A&P at the bottom of the page is needed, since those are usually the first sections physicians refer to and reviewing from top to bottom may cause cognitive load.

Keywords: Attitude of Health Personnel; Data Display; Electronic Health Record; Information Needs; Information Seeking Behavior; Primary Care Physicians; User-Computer Interface.

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Conflict of interest statement

Conflicts Of Interest

The authors declare that they have no conflicts of interest in the research.

Figures

Fig. 1.
Fig. 1.
Acute clinic visit note for a cough for physician highlighting during interview
Fig. 1.
Fig. 1.
Acute clinic visit note for a cough for physician highlighting during interview
Fig. 2.
Fig. 2.
Chronic care visit note for diabetes follow up and other diseases for physician highlighting during interview.
Fig. 2.
Fig. 2.
Chronic care visit note for diabetes follow up and other diseases for physician highlighting during interview.
Fig. 2.
Fig. 2.
Chronic care visit note for diabetes follow up and other diseases for physician highlighting during interview.
Fig. 3.
Fig. 3.
Comparison between percentage of primary care physicians highlighting of important sections of an acute clinic visit note and a chronic care visit note in Task 1: Scenario 1: “Please highlight the parts of this note that are important to you for each of these scenarios if you were seeing your partner’s patient with a cough a week or two after your partner saw them..” Sections were sorted by how they appear in a visit note. S1 indicates Scenario 1.
Fig. 4.
Fig. 4.
Comparison between percentage of physicians highlighting of important sections of an acute clinic visit note and a chronic care visit note in Task 1: Scenario 2: “Please highlight the parts of this note that are important to you for each of these scenarios if you were seeing your own patient with a cough a week or two after your partner saw them.” Sections are sorted by how they appear in a visit note. S2 indicates Scenario 2.
Fig. 5.
Fig. 5.
Comparison between percentage of physicians highlighting of important sections of an acute clinic visit note and a chronic care visit note in Task 1: Scenario 3: “Please highlight the parts of this note that are important to you for each of these scenarios if you were seeing your patient for a follow-up visit, and you are reviewing your last note.” Sections are sorted by how they appear in a visit note. S3 indicates Scenario 3.
Fig. 6.
Fig. 6.
Comparison of physicians highlighting of sections of an acute clinic visit note across all three scenarios in Task 1. Sections are sorted by how they appear in a visit note. S1 indicates Scenario 1; S2 indicates Scenario 2; S3 indicates Scenario 3.
Fig. 7.
Fig. 7.
Comparison of physician highlighting of sections of a chronic care visit note across all three scenarios in Task 1. Sections are sorted by how they appear in a visit note. S1 indicates Scenario 1; S2 indicates Scenario 2; S3 indicates Scenario 3.
Fig. 8.
Fig. 8.
Comparison between percentage of physicians highlighting of sections of an acute clinic visit note and a chronic care visit note that is generally not needed. Sections are sorted by how they appear in a visit note.
Fig. 9.
Fig. 9.
Comparison between percentage of physicians highlighting of important sections of an acute clinic visit note and a chronic care visit note in Scenario 3: Please highlight the parts of the note that you would include because you are adhering to health system or regulatory guidelines. Sections are sorted by how they appear in a visit note.

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