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        <generator>Centers for Medicare and Medicaid Services</generator><item><title>Submitting Defenses</title><pubDate>Fri, 15 Jul 2022 10:25:19 -0400</pubDate><link>https://www.cms.gov//restricted-access-vbdlvcommercialrepaymentcenterportaldl/submitting-defenses</link><guid>https://www.cms.gov//restricted-access-vbdlvcommercialrepaymentcenterportaldl/submitting-defenses</guid><description><![CDATA[<p>description: This course explains how to Submit Defenses, Upload Defense Documentation, and View Submitted Defenses.</p><p>id: 01</p><p>ofm_type: pdf</p><p>title: Submitting Defenses</p>]]></description></item><item><title>Submitting Defenses</title><pubDate>Thu, 14 Jul 2022 14:09:12 -0400</pubDate><link>https://www.cms.gov//medicarecoordination-benefits-and-recoverycoordination-benefits-and-recovery-overviewcrcpcommercial/submitting-defenses</link><guid>https://www.cms.gov//medicarecoordination-benefits-and-recoverycoordination-benefits-and-recovery-overviewcrcpcommercial/submitting-defenses</guid><description><![CDATA[<p>title: Submitting Defenses</p>]]></description></item><item><title>Multi-Factor Authentication Process</title><pubDate>Tue, 12 Jan 2021 13:59:47 -0500</pubDate><link>https://www.cms.gov//medicarecoordination-benefits-and-recoverycoordination-benefits-and-recovery-overviewcrcpcommercial/multi-factor-authentication-process</link><guid>https://www.cms.gov//medicarecoordination-benefits-and-recoverycoordination-benefits-and-recovery-overviewcrcpcommercial/multi-factor-authentication-process</guid><description><![CDATA[<p>description: Multi-Factor Authentication Process</p><p>id: 13</p><p>ofm_type: pdf</p><p>title: Multi-Factor Authentication Process</p>]]></description></item><item><title>12</title><pubDate>Wed, 06 Nov 2019 21:49:20 -0500</pubDate><link>https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/crcp/commercial-repayment-center-portal-items/electronicpayment</link><guid>https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/crcp/commercial-repayment-center-portal-items/electronicpayment</guid><description><![CDATA[<p>description: This course will explain how CRCP users can initiate payment. Users will be directed
to Pay.gov with the payment amounts that can be paid using ACH (banking account information), debit card, and PayPal. This course also informs users that credit card payments are not currently accepted.</p><p>id: 12</p><p>ofm_type: pdf</p><p>title: Electronic Payment</p>]]></description></item><item><title>03</title><pubDate>Wed, 06 Nov 2019 21:48:52 -0500</pubDate><link>https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/crcp/commercial-repayment-center-portal-items/application-overview-2</link><guid>https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/crcp/commercial-repayment-center-portal-items/application-overview-2</guid><description><![CDATA[<p>description: This course provides a brief overview on how the CRCP can be used to view demand and case/beneficiary information, respond to demands and respond to Primary Payment Notices (PPNs). It includes summary level information on how to get started using the application as well as information on general navigation guidelines.</p><p>id: 03</p><p>ofm_type: pdf</p><p>title: Application Overview</p>]]></description></item><item><title>08</title><pubDate>Wed, 06 Nov 2019 21:48:01 -0500</pubDate><link>https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/crcp/commercial-repayment-center-portal-items/user-and-account-information</link><guid>https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/crcp/commercial-repayment-center-portal-items/user-and-account-information</guid><description><![CDATA[<p>description: This course explains how an Account Manager or Account Designee can update their personal information, change their Password, retrieve a forgotten Login ID/Password and view account activity and associated Tax Identification Numbers (TINs).  It also explains how an Account Manager can update Authorized Representative information.</p><p>id: 08</p><p>ofm_type: pdf</p><p>title: User and Account Information</p>]]></description></item><item><title>05</title><pubDate>Wed, 06 Nov 2019 21:48:01 -0500</pubDate><link>https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/crcp/commercial-repayment-center-portal-items/account-setup</link><guid>https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/crcp/commercial-repayment-center-portal-items/account-setup</guid><description><![CDATA[<p>description: This module explains what is required to complete Account Setup and the steps to follow once the Account Setup has been completed.</p><p>id: 05</p><p>ofm_type: pdf</p><p>title: Account Setup</p>]]></description></item><item><title>02</title><pubDate>Wed, 06 Nov 2019 21:48:01 -0500</pubDate><link>https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/crcp/commercial-repayment-center-portal-items/benefits-of-using-the-crcp</link><guid>https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/crcp/commercial-repayment-center-portal-items/benefits-of-using-the-crcp</guid><description><![CDATA[<p>description: This course explains the benefits and basic functions of the CRCP.</p><p>id: 02</p><p>ofm_type: pdf</p><p>title: Benefits of Using the CRCP</p>]]></description></item><item><title>04</title><pubDate>Wed, 06 Nov 2019 21:48:01 -0500</pubDate><link>https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/crcp/commercial-repayment-center-portal-items/pin-request</link><guid>https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/crcp/commercial-repayment-center-portal-items/pin-request</guid><description><![CDATA[<p>description: The CRCP requires a two-step process to register and setup a new account:  Step 1: Personal Identification Number (PIN) Request and Step 2: Account Setup. This module reviews the PIN Request process, including the CRCP User Roles and next steps after PIN Request completion.</p><p>id: 04</p><p>ofm_type: pdf</p><p>title: New Registration (PIN Request)</p>]]></description></item><item><title>09</title><pubDate>Wed, 06 Nov 2019 21:48:01 -0500</pubDate><link>https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/crcp/commercial-repayment-center-portal-items/demands</link><guid>https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/crcp/commercial-repayment-center-portal-items/demands</guid><description><![CDATA[<p>description: This course explains how to provide a response to a demand by submitting defense documents on the CRCP. It also shows how to view information on previously submitted defenses.</p><p>id: 09</p><p>ofm_type: pdf</p><p>title: Demands</p>]]></description></item><item><title>11</title><pubDate>Wed, 06 Nov 2019 21:48:01 -0500</pubDate><link>https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/crcp/commercial-repayment-center-portal-items/request-letter-access</link><guid>https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/crcp/commercial-repayment-center-portal-items/request-letter-access</guid><description><![CDATA[<p>description: This course explains how to use the Request Letter Access process to associate data related to a letter to your CRCP account.  It also explains how to remove letter information that was incorrectly associated to your CRCP account.</p><p>id: 11</p><p>ofm_type: pdf</p><p>title: Request Letter Access</p>]]></description></item><item><title>10</title><pubDate>Wed, 06 Nov 2019 21:48:01 -0500</pubDate><link>https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/crcp/commercial-repayment-center-portal-items/case-information</link><guid>https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/crcp/commercial-repayment-center-portal-items/case-information</guid><description><![CDATA[<p>description: This course explains how to view case specific information for a beneficiary included in a demand.  It describes how to use the Case Information page to see the following case-related information: beneficiary, demand, employer and insurer, financial, letter activity, defense history and submitted documents.</p><p>id: 10</p><p>ofm_type: pdf</p><p>title: Case Information</p>]]></description></item><item><title>01</title><pubDate>Wed, 06 Nov 2019 21:48:01 -0500</pubDate><link>https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/crcp/commercial-repayment-center-portal-items/crcp-curriculum</link><guid>https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/crcp/commercial-repayment-center-portal-items/crcp-curriculum</guid><description><![CDATA[<p>description: A listing of CRCP courses and their descriptions.</p><p>id: 01</p><p>ofm_type: pdf</p><p>title: CRCP Curriculum</p>]]></description></item><item><title>06</title><pubDate>Wed, 06 Nov 2019 21:48:01 -0500</pubDate><link>https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/crcp/commercial-repayment-center-portal-items/account-designee-maintenance</link><guid>https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/crcp/commercial-repayment-center-portal-items/account-designee-maintenance</guid><description><![CDATA[<p>description: This course explains how the Account Manager can invite/add individuals (Account Designees) to assist with a CRCP account. It describes how to update Account Designee information and how to re-generate the invitation e-mail. It also explains how to delete Account Designees from an account.</p><p>id: 06</p><p>ofm_type: pdf</p><p>title: Account Designee Maintenance</p>]]></description></item><item><title>07</title><pubDate>Wed, 06 Nov 2019 21:47:59 -0500</pubDate><link>https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/crcp/commercial-repayment-center-portal-items/account-designee-access</link><guid>https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/crcp/commercial-repayment-center-portal-items/account-designee-access</guid><description><![CDATA[<p>description: This course explains the basic registration process a new user will follow to become an Account Designee, (i.e., how you will set up your Login ID and Password) and the basic CRCP functions accessed once registered.</p><p>id: 07</p><p>ofm_type: pdf</p><p>title: Account Designee Access</p>]]></description></item></channel></rss>