1603 lines
65 KiB
HTML
1603 lines
65 KiB
HTML
<!DOCTYPE html>
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<meta charset="utf-8" />
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<meta name="language" content="en-us" />
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<meta name="description" content="Components you can include in Module 4 for a half-day training include: Introduction and Objectives: 3 minutes Task Assistance: 5 minutes Formative Feedback: 6 minutes Feedback Exercise: 4 minutes Advocacy and Assertion Tools: 12 minutes Conflict in Teams: 6 minutes DESC: 3 minutes Summary: 2 minutes If you are teaching Module 4 as part of a half-day training, you should be able to cover all the areas above in about 40 minutes." />
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<link rel="canonical" href="https://www.ahrq.gov/teamstepps-program/curriculum/mutual/teach/half-day.html" />
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<link rel="icon" href="/themes/custom/ahrq_bootstrap_barrio/favicon-swoosh.ico" type="image/vnd.microsoft.icon" />
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<link rel="alternate" hreflang="en" href="https://www.ahrq.gov/teamstepps-program/curriculum/mutual/teach/half-day.html" />
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<title>Mutual Support Half-Day Training Content | Agency for Healthcare Research and Quality</title>
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gtag('js', new Date());
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gtag('config', 'GTM-W4NX5V');
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</head>
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<body class="layout-one-sidebar layout-sidebar-first page-node-240340 path-node node--type-page">
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Skip to main content
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<p class="usa-banner__header-text"><a href="https://www.hhs.gov">An official website of the Department of Health and Human Services</a></p>
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<div class="col-md-12">
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<div id="utility-nav">
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<ul class="clearfix">
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<li class="first">
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<a href="/cpi/about/careers/index.html">Careers</a>
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</li>
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<li>
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<a href="/contact/index.html">Contact Us</a>
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</li>
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<li>
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<a href="/es/informacion-en-espanol/index.html">Español</a>
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</li>
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<li class="last">
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<a href="https://info.ahrq.gov/">FAQs</a>
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</li>
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</ul>
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<div class="row clear-row">
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<div class="logo-ahrq">
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<a href="/"><img src="/themes/custom/ahrq_bootstrap_barrio/pattern-lab/source/images/theme_core/logo-ahrq.png" alt="AHRQ: Agency for Healthcare Research and Quality "/></a>
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</div>
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<div class="search">
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<div class="search-label search-label-pad">Search all AHRQ sites</div>
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<form name="searchForm-banner_searchform" id="banner_searchform" method="get" action="https://search.ahrq.gov/search" class="usa-search usa-search--small">
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<div role="search" id="header-search" class="search-label">
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<label class="usa-sr-only" for="extended-search-field-small">Search small</label>
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<input class="usa-input" id="extended-search-field-small" type="search" name="q" value="" size="11" onfocus="this.value = '';" autocomplete="off">
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<button class="usa-button" type="submit"><span class="usa-sr-only">Search</span></button>
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</div>
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</form>
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</div>
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<div id="mm-mob">
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<div class="mm-mob-icon-bgc">
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<img src="/themes/custom/ahrq_bootstrap_barrio/pattern-lab/source/images/theme_core/bars-solid.png" alt="Main Navigation Menu"
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width="25px" height="25px" class="logo-white"
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data-toggle="collapse" data-target="#megamenu-container">
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<p>Menu</p>
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</div>
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</div>
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</div>
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</div>
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</div>
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</header>
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<div class="col-12 collapse width" id="megamenu-container">
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<div class="row mm-nav-bottom-border">
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<div id="megamenu-nav" class="col-sm-12 col-md-12 col-lg-12 col-xl-12 primary-menu-bg">
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<div class="row row-side-margins">
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<div class="col-md-12" role="navigation">
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<div class="row nav-close">
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<button class="btn-close" data-toggle="collapse" data-target="#megamenu-container" aria-label="Close Button"></button>
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<h2 class="sr-only" id="block-system-menu-block-main-menu">Main navigation</h2>
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<ul id="main_nav" id="block-system-menu-block-main" block="block-system-menu-block-main" class="clearfix nav navbar-nav d-flex flex-nowrap">
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<a href="/topics/index.html" class="nav-link" data-drupal-link-system-path="topics/index.html">Topics</a>
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<li class="nav-item" rel="2">
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<a href="/programs/index.html" class="nav-link" data-drupal-link-system-path="programs/index.html">Programs</a>
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</li>
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<li class="nav-item menu-item--collapsed" rel="3">
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<a href="/research/index.html" title="" class="nav-link" data-drupal-link-system-path="node/183838">Research</a>
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<li class="nav-item menu-item--collapsed" rel="4">
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<a href="/data/index.html" title="" class="nav-link" data-drupal-link-system-path="node/226309">Data & Analytics</a>
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<li class="nav-item" rel="5">
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<a href="/tools/index.html" title="" class="nav-link" data-drupal-link-system-path="tools/index.html">Tools</a>
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<li class="nav-item menu-item--collapsed" rel="6">
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<a href="/funding/index.html" class="nav-link" data-drupal-link-system-path="node/183923">Funding & Grants</a>
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<li class="nav-item menu-item--collapsed" rel="8">
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<a href="/cpi/index.html" class="nav-link" data-drupal-link-system-path="node/183934">About</a>
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<div class="content">
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<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="/topics/index.html">Browse Topics</a></h2>
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<div class="view-content row">
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<div class="myClass">
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<a href="/topics/X.html">X</a>
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<div class="view-content row">
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<div class="myClass">
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<a href="/topics/Y.html">Y</a>
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<div class="myClass">
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<a href="/topics/Z.html">Z</a>
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<div class="subnav-2-cols">
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<div class="col-md-12" role="navigation">
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<section class="row region region-megamenu-pulldown1-col2">
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<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="//www.ahrq.gov/research/findings/nhqrdr/index.html">National Healthcare Quality and Disparities Report</a></h2>
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<ul>
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||
</ul>
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<p>Latest available findings on quality of and access to health care</p></div>
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<div class="content">
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<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="/funding/fund-opps/index.html">Notice of Funding Opportunities</a></h2>
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<ul>
|
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<li><a href="/funding/policies/nofoguidance/index.html">Notice of Funding Opportunity Guidance</a></li>
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|
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<li><a href="/funding/policies/hhspolicy/index.html">HHS Grants Policy Statement</a></li>
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<div class="content">
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<ul>
|
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<li><a href="/funding/priorities-contacts/special-emphasis-notices/index.html">Special Emphasis Notices</a></li>
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<li><a href="/funding/priorities-contacts/contacts/index.html">Staff Contacts</a></li>
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<div class="content">
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<ul></ul></div>
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</section>
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<div class="content">
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<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="/funding/process/index.html">Grant Application, Review & Award Process</a></h2>
|
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<ul>
|
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<li><a href="/funding/process/grant-app-basics/index.html">Grant Application Basics</a></li>
|
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|
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<li><a href="/funding/process/dates/index.html">Application Deadlines & Important Dates</a></li>
|
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<li><a href="/funding/process/grant-app-basics/apptips.html">AHRQ Tips for Grant Applicants</a></li>
|
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<li><a href="/funding/process/mechanisms/index.html">Grant Mechanisms & Descriptions</a></li>
|
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<li><a href="/funding/process/review/index.html">Application Receipt & Review</a></li>
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<li><a href="/funding/process/award-process/index.html">Award Process</a></li>
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<div class="content">
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<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="/funding/grant-mgmt/index.html">Post-Award Grant Management</a></h2>
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<ul>
|
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<li><a href="/funding/grantee-profiles/index.html">AHRQ Grantee Profiles</a></li>
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<li><a href="/funding/grant-mgmt/recognition_ahrq-funded_study.html">Getting Recognition for Your AHRQ-Funded Study</a></li>
|
||
<li><a href="/funding/grant-mgmt/grants-by-state.html">Grants by State</a></li>
|
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<li><a href="/funding/grant-mgmt/nces.html">No-Cost Extensions (NCEs)</a></li>
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<div class="content">
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<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="/funding/contracts/index.html">Contracts</a></h2>
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<ul></ul></div>
|
||
|
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</div>
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</section>
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</div>
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<div class="subnav-3-cols">
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<div class="content">
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|
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<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="/funding/grant-mgmt/grants-by-state.html">AHRQ Grants by State</a></h2>
|
||
|
||
<ul>
|
||
</ul>
|
||
|
||
<p>Searchable database of AHRQ Grants</p></div>
|
||
|
||
</div>
|
||
</div>
|
||
<div class="mm-feature-block hide-on-mobile block block-block-content block-block-contentc6610af5-d53e-4c4c-8541-cbf02cc0fa2a" id="block-block-content-c6610af5-d53e-4c4c-8541-cbf02cc0fa2a">
|
||
|
||
|
||
<div class="content">
|
||
|
||
<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="/pcor/index.html">PCOR</a></h2>
|
||
|
||
<ul>
|
||
</ul>
|
||
|
||
<p>AHRQ Projects funded by the Patient-Centered Outcomes Research Trust Fund.</p></div>
|
||
|
||
</div>
|
||
</div>
|
||
|
||
</section>
|
||
|
||
</div>
|
||
</div>
|
||
</div>
|
||
|
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<div rel="7" class="row pulldown pulldown7">
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<div class="hide-on-desktop block block-block-content block-block-contentdf85c7fb-faa9-4161-a755-fc6b625659a3" id="block-block-content-df85c7fb-faa9-4161-a755-fc6b625659a3">
|
||
|
||
|
||
<div class="content">
|
||
|
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<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="/news/index.html">News</a></h2></div>
|
||
|
||
</div>
|
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</div>
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<div id="block-block-content-cd0e99d7-d91f-4082-9d40-d26841f8eced" class="block block-block-content block-block-contentcd0e99d7-d91f-4082-9d40-d26841f8eced">
|
||
|
||
|
||
<div class="content">
|
||
|
||
<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="/news/newsroom/index.html">Newsroom</a></h2>
|
||
|
||
<ul>
|
||
<li><a href="/news/newsroom/press-releases/index.html">Press Releases</a></li>
|
||
<li><a href="/news/newsroom/social-media/index.html">AHRQ Social Media</a></li>
|
||
<li><a href="/news/newsroom/ahrq-stats.html">AHRQ Stats</a></li>
|
||
<li><a href="/news/newsroom/case-studies/index.html">Impact Case Studies</a></li>
|
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</ul></div>
|
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|
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|
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|
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<div class="content">
|
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<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="/news/blog/index.html">Blog</a></h2>
|
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|
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<ul>
|
||
<li><a href="/news/blog/ahrqviews/index.html">AHRQ Views</a></li>
|
||
</ul></div>
|
||
|
||
</div>
|
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</div>
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|
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</section>
|
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|
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|
||
|
||
|
||
<div class="content">
|
||
|
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<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="/news/newsletters/index.html">Newsletter</a></h2>
|
||
|
||
<ul>
|
||
<li><a href="/news/newsletters/e-newsletter/index.html">AHRQ News Now</a></li>
|
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</ul></div>
|
||
|
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</div>
|
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</div>
|
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<div id="block-block-content-2c346bcd-720f-42fd-bac4-6a8d99c465e9" class="block block-block-content block-block-content2c346bcd-720f-42fd-bac4-6a8d99c465e9">
|
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|
||
<div class="content">
|
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|
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<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="/news/events/index.html">Events</a></h2>
|
||
<ul>
|
||
<li><a href="/news/events/ahrq-research-summit-diagnostic-safety.html">AHRQ Research Summit on Diagnostic Safety</a></li>
|
||
<li><a href="/news/events/ahrq-research-summit-learning-health-system.html">AHRQ Research Summit on Learning Health Systems</a></li>
|
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<li><a href="/news/events/nac/index.html">National Advisory Council Meetings</a></li>
|
||
<li><a href="/news/events/conference/index.html">AHRQ Research Conferences</a></li>
|
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</ul></div>
|
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|
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|
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</section>
|
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|
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<div class="subnav-2-cols">
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<section class="row region region-megamenu-pulldown8-col1">
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<div class="hide-on-desktop block block-block-content block-block-contentd829a035-55e4-4ec0-b50d-6007e7da6e21" id="block-block-content-d829a035-55e4-4ec0-b50d-6007e7da6e21">
|
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|
||
<div class="content">
|
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|
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<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="/cpi/index.html">About</a></h2></div>
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<div id="block-block-content-7b86e149-d9ec-4cc0-a9bc-aeef3b7ccfad" class="block block-block-content block-block-content7b86e149-d9ec-4cc0-a9bc-aeef3b7ccfad">
|
||
|
||
|
||
<div class="content">
|
||
|
||
<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="/cpi/about/index.html">About AHRQ</a></h2><ul><li><a href="/cpi/about/do-you-know-ahrq-quiz.html">How Well Do You Know AHRQ? Quizzes</a></li><li><a href="/cpi/about/profile/index.html">Profile</a></li><li><a href="/cpi/about/mission/index.html">Mission and Budget</a></li><li><a href="/cpi/corecompetencies/index.html">AHRQ's Core Competencies</a></li><li><a href="/cpi/about/nac.html">National Advisory Council</a></li><li><a href="/cpi/about/careers/index.html">Careers at AHRQ</a></li><li><a href="/cpi/about/directions/index.html">Maps and Directions</a></li><li><a href="/cpi/about/otherwebsites/Index.html">Other AHRQ Web Sites</a></li><li><a href="/cpi/about/hhs-agencies/index.html">Other HHS Agencies</a></li><li><a href="/cpi/about/20timeline/testimonials.html">Testimonials</a></li></ul></div>
|
||
|
||
</div>
|
||
</div>
|
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|
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</section>
|
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|
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</div>
|
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</div>
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<div class="col-md-12" role="navigation">
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<section class="row region region-megamenu-pulldown8-col2">
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<div id="block-block-content-a018d8d6-07b1-45b3-8f96-1a25784e6dea" class="block block-block-content block-block-contenta018d8d6-07b1-45b3-8f96-1a25784e6dea">
|
||
|
||
|
||
<div class="content">
|
||
|
||
<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="/cpi/about/organization/index.html">Organization & Contacts</a></h2>
|
||
<ul>
|
||
<li><a href="/cpi/centers/index.html">Centers and Offices</a></li>
|
||
<li><a href="/cpi/about/organization/orgchart/organizational-chart.html">Organization Chart</a></li>
|
||
<li><a href="/cpi/about/organization/contacts/key-contacts.html">Key Contacts</a></li>
|
||
</ul></div>
|
||
|
||
</div>
|
||
</div>
|
||
|
||
</section>
|
||
|
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</div>
|
||
</div>
|
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|
||
<div class="subnav-2-cols">
|
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</div>
|
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</div>
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</div>
|
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</div>
|
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|
||
<div class="col-md-12 col-sm-12 utility-mobile">
|
||
|
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<ul class="clearfix">
|
||
<li class="first">
|
||
|
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|
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|
||
<a href="/cpi/about/careers/index.html">Careers</a>
|
||
</li>
|
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<li>
|
||
|
||
|
||
|
||
<a href="/contact/index.html">Contact Us</a>
|
||
</li>
|
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<li>
|
||
|
||
|
||
|
||
<a href="/informacion-en-espanol/index.html">Español</a>
|
||
</li>
|
||
<li class="last">
|
||
|
||
|
||
|
||
<a href="https://info.ahrq.gov/">FAQs</a>
|
||
</li>
|
||
</ul>
|
||
|
||
|
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</div>
|
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|
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</div>
|
||
</div>
|
||
|
||
<div id="breadcrumbs">
|
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<div class="row row-side-margins">
|
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<div class="col-12 .chrome">
|
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<div id="block-system-breadcrumb-block" class="block block-system block-system-breadcrumb-block">
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<div class="content">
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<nav role="navigation" aria-label="breadcrumb">
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<ol class="breadcrumb">
|
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<li class="breadcrumb-item">
|
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<a href="/">Home</a>
|
||
</li>
|
||
<li class="breadcrumb-item">
|
||
<a href="/teamstepps-program/index.html">TeamSTEPPS Program</a>
|
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</li>
|
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<li class="breadcrumb-item">
|
||
<a href="/teamstepps-program/curriculum/index.html">Curriculum Materials</a>
|
||
</li>
|
||
<li class="breadcrumb-item">
|
||
<a href="/teamstepps-program/curriculum/mutual/index.html">Module 4: Mutual Support</a>
|
||
</li>
|
||
<li class="breadcrumb-item">
|
||
<a href="/teamstepps-program/curriculum/mutual/teach/index.html">Section 3: Teaching Mutual Support Key Concepts and Tools </a>
|
||
</li>
|
||
<li class="breadcrumb-item active">
|
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Half-Day Training
|
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</li>
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</nav>
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<div id="topics-az" class="col-12">
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<div class="row row-side-margins">
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</div>
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<div class="container-fluid site-wrap">
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<div class="row">
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<div class="col-md-12 text-right addthis_toolbox">
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<div class="addtoany-toolbox">
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<h2 class="addtoany-header">SHARE:</h2>
|
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<div class="block block-addtoany block-addtoany-block">
|
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<div class="content">
|
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<span class="a2a_kit a2a_kit_size_16 addtoany_list" data-a2a-url="https://www.ahrq.gov/teamstepps-program/curriculum/mutual/teach/half-day.html" data-a2a-title="Mutual Support Half-Day Training Content"><a class="a2a_button_facebook"><img src="/themes/custom/ahrq_bootstrap_barrio/pattern-lab/source/images/theme_core/share_icons/facebook-tiny.png" border="0" alt="Facebook"></a><a class="a2a_button_twitter"><img src="/themes/custom/ahrq_bootstrap_barrio/pattern-lab/source/images/theme_core/share_icons/x-tiny.png" border="0" alt="X"></a><a class="a2a_button_email"><img src="/themes/custom/ahrq_bootstrap_barrio/pattern-lab/source/images/theme_core/share_icons/envelope-tiny.png" border="0" alt="Email AHRQ"></a><a class="a2a_button_print"><img src="/themes/custom/ahrq_bootstrap_barrio/pattern-lab/source/images/theme_core/share_icons/print-tiny.png" border="0" alt="Print"></a><a class="a2a_dd addtoany_share" href="https://www.addtoany.com/share#url=https%3A%2F%2Fwww.ahrq.gov%2Fteamstepps-program%2Fcurriculum%2Fmutual%2Fteach%2Fhalf-day.html&title=Mutual%20Support%20Half-Day%20Training%20Content"><img src="/themes/custom/ahrq_bootstrap_barrio/pattern-lab/source/images/theme_core/share_icons/plus-tiny.png" alt="Share"></a></span>
|
||
|
||
</div>
|
||
</div>
|
||
|
||
</div>
|
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</div>
|
||
</div>
|
||
|
||
|
||
<div>
|
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<div id="page-top"></div>
|
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<section class="row region region-page-top">
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<div data-drupal-messages-fallback class="hidden"></div>
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</section>
|
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|
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</div>
|
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|
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<div class="row side">
|
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||
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<button class="btn sbf-btn hidden visible-xs" type="button" data-toggle="collapse"
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data-target=".navbar-collapse" aria-expanded="false" aria-controls="collapseExample">
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More topics in this section
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</button>
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|
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<div class="block-sidebar-first block block-menu-block-forked block-menu-block-forkedteamstepps-program" id="block-menu-block-forked-teamstepps-program">
|
||
|
||
<span class="sbf-main"><a href="/teamstepps-program/index.html">TeamSTEPPS Program</a></span>
|
||
|
||
|
||
<ul class="clearfix nav navbar-nav collapse dont-collapse-sm navbar-collapse">
|
||
|
||
<li class="nav-item menu-item--collapsed sbf-level-one">
|
||
<a href="/teamstepps-program/updated/index.html" class="nav-link" data-drupal-link-system-path="node/240128">TeamSTEPPS Updates</a>
|
||
</li>
|
||
|
||
<li class="nav-item menu-item--collapsed sbf-level-one">
|
||
<a href="/teamstepps-program/welcome-guides/index.html" class="nav-link" data-drupal-link-system-path="node/240129">Welcome Guides</a>
|
||
</li>
|
||
|
||
<li class="nav-item menu-item--expanded active dropdown sbf-level-one">
|
||
<a href="/teamstepps-program/curriculum/index.html" class="nav-link active" aria-expanded="false" aria-haspopup="true" data-drupal-link-system-path="node/240152">Curriculum Materials</a>
|
||
<ul class="dropdown-menu menu-level-two">
|
||
|
||
<li class="dropdown-item menu-item--collapsed sbf-level-two">
|
||
<a href="/teamstepps-program/curriculum/intro/index.html" data-drupal-link-system-path="node/240123">Introduction to Curriculum</a>
|
||
</li>
|
||
|
||
<li class="dropdown-item menu-item--collapsed sbf-level-two">
|
||
<a href="/teamstepps-program/curriculum/communication/index.html" data-drupal-link-system-path="node/240147">Module 1: Communication</a>
|
||
</li>
|
||
|
||
<li class="dropdown-item menu-item--collapsed sbf-level-two">
|
||
<a href="/teamstepps-program/curriculum/team/index.html" data-drupal-link-system-path="node/240148">Module 2: Team Leadership</a>
|
||
</li>
|
||
|
||
<li class="dropdown-item menu-item--collapsed sbf-level-two">
|
||
<a href="/teamstepps-program/curriculum/situation/index.html" data-drupal-link-system-path="node/240149">Module 3: Situation Monitoring</a>
|
||
</li>
|
||
|
||
<li class="dropdown-item menu-item--expanded active dropdown sbf-level-two">
|
||
<a href="/teamstepps-program/curriculum/mutual/index.html" class="active" aria-expanded="false" aria-haspopup="true" data-drupal-link-system-path="node/240150">Module 4: Mutual Support</a>
|
||
<ul class="dropdown-menu menu-level-three">
|
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<li class="dropdown-item sbf-level-three">
|
||
<a href="/teamstepps-program/curriculum/mutual/overview/index.html" data-drupal-link-system-path="node/240329">Section 1: Overview of Mutual Support Key Concepts and Tools</a>
|
||
</li>
|
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|
||
<li class="dropdown-item menu-item--collapsed sbf-level-three">
|
||
<a href="/teamstepps-program/curriculum/mutual/tools/index.html" data-drupal-link-system-path="node/240330">Section 2: Explanation of Mutual Support Key Concepts and Tools</a>
|
||
</li>
|
||
|
||
<li class="dropdown-item menu-item--expanded active dropdown sbf-level-three">
|
||
<a href="/teamstepps-program/curriculum/mutual/teach/index.html" class="active" aria-expanded="false" aria-haspopup="true" data-drupal-link-system-path="node/240338">Section 3: Teaching Mutual Support Key Concepts and Tools </a>
|
||
<ul class="dropdown-menu menu-level-four">
|
||
|
||
<li class="dropdown-item sbf-level-four">
|
||
<a href="/teamstepps-program/curriculum/mutual/teach/two-day.html" data-drupal-link-system-path="node/240339">Two-Day Training</a>
|
||
</li>
|
||
|
||
<li class="dropdown-item active sbf-level-four">
|
||
<a href="/teamstepps-program/curriculum/mutual/teach/half-day.html" class="active is-active" data-drupal-link-system-path="node/240340" aria-current="page">Half-Day Training</a>
|
||
</li>
|
||
|
||
<li class="dropdown-item sbf-level-four">
|
||
<a href="/teamstepps-program/curriculum/mutual/teach/mini.html" data-drupal-link-system-path="node/240341">Mini-Session Training</a>
|
||
</li>
|
||
</ul>
|
||
|
||
</li>
|
||
</ul>
|
||
|
||
</li>
|
||
|
||
<li class="dropdown-item menu-item--collapsed sbf-level-two">
|
||
<a href="/teamstepps-program/curriculum/implement/index.html" data-drupal-link-system-path="node/240153">Implementation of TeamSTEPPS 3.0</a>
|
||
</li>
|
||
</ul>
|
||
|
||
</li>
|
||
|
||
<li class="nav-item sbf-level-one">
|
||
<a href="/teamstepps-program/diagnosis-improvement/index.html" class="nav-link" data-drupal-link-system-path="node/240125">Diagnosis Improvement Course</a>
|
||
</li>
|
||
|
||
<li class="nav-item menu-item--collapsed sbf-level-one">
|
||
<a href="/teamstepps-program/resources/index.html" class="nav-link" data-drupal-link-system-path="node/240127">Tools and Resources</a>
|
||
</li>
|
||
|
||
<li class="nav-item menu-item--collapsed sbf-level-one">
|
||
<a href="/teamstepps-program/training/index.html" class="nav-link" data-drupal-link-system-path="node/242063">TeamSTEPPS Training</a>
|
||
</li>
|
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|
||
<li class="nav-item sbf-level-one">
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<article about="/teamstepps-program/curriculum/mutual/teach/half-day.html" typeof="schema:WebPage" class="node node--type-page node--view-mode-full clearfix">
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<h1 class="node__title">
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<span property="schema:name" class="field field--name-title field--type-string field--label-hidden">Mutual Support Half-Day Training Content</span>
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</h1>
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<div class="pager-wrap">
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<div property="schema:text" class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Components you can include in Module 4 for a half-day training include:</p>
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<ul>
|
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<li>Introduction and Objectives: 3 minutes</li>
|
||
<li>Task Assistance: 5 minutes</li>
|
||
<li>Formative Feedback: 6 minutes</li>
|
||
<li>Feedback Exercise: 4 minutes</li>
|
||
<li>Advocacy and Assertion Tools: 12 minutes</li>
|
||
<li>Conflict in Teams: 6 minutes</li>
|
||
<li>DESC: 3 minutes</li>
|
||
<li>Summary: 2 minutes</li>
|
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</ul>
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|
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<p>If you are teaching Module 4 as part of a half-day training, you should be able to cover all the areas above in about 40 minutes.</p>
|
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|
||
<p>You may choose to spend more time on some of these activities and to omit others. Alternatively, you may want to include other parts of the Mutual Support Module materials instead of some of the components noted above. But in a half-day course, the focus is likely to be on specific, usable tools, so try to spend as much time on them as possible.</p>
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<h2>Teaching Goals</h2>
|
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||
<p>As noted in the introductory section, it's important to continuously reinforce your enthusiasm for TeamSTEPPS and its importance to patients and healthcare workers. You also should continue to foster mutual respect, fun, and transparency by using active learning and listening throughout the section. Specific goals for teaching this section are identified below.</p>
|
||
|
||
<ul>
|
||
<li>Describe how mutual support affects team processes and outcomes.</li>
|
||
<li>Discuss specific strategies to foster mutual support (e.g., task assistance, feedback).</li>
|
||
<li>Identify specific tools to facilitate mutual support. </li>
|
||
<li>Describe conflict resolution strategies.</li>
|
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</ul>
|
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|
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<p>The sequence of topics described below will help achieve these four goals, although reinforcing them will be critical for them to be used and sustained.</p>
|
||
|
||
<h2><a id="intro" name="intro"></a>Introduction and Objectives</h2>
|
||
|
||
<p>Briefly review the learning objectives for the module (Slide 2) and then introduce the concept of mutual support and its relationship to the other three core TeamSTEPPS skills (Slides 3–4). It's important to still emphasize that every part of TeamSTEPPS needs to foster a culture of safety, because without a safety culture, TeamSTEPPS tools will have much less value.</p>
|
||
|
||
<p>Encourage the trainees to look for specific concepts and tools they can apply to their own teams after the training. If you have time, have a participant share a situation they experienced where the team did a great job of providing mutual support to each other. Use this story to create a positive image of what TeamSTEPPS can help their teams achieve.</p>
|
||
|
||
<h2><a id="tools" name="tools"></a>Mutual Support Tools</h2>
|
||
|
||
<p>After providing this introduction to mutual support, we recommend you use the same approach to teaching each tool as is described above for a two-day training (using Slides 6–22, though to save time you may want to drop the feedback video on Slide 11). If you lack time to cover all the tools, consider leaving one of them out so you can help your class fully understand the importance and use of each tool you do teach.</p>
|
||
|
||
<h2><a id="summary" name="summary"></a>Unit Summary</h2>
|
||
|
||
<p>You can still use Slide 22 to help your class retain the big picture for how mutual support and its tools relate to the other TeamSTEPPS skills and to the goal of high-performing, trusting, and patient-centered teams. If time permits, ask participants which of the tools they think will most improve the teams they belong to and why.</p>
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<h3>Training Slides</h3>
|
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|
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<p>Download the slides for <a href="/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-module-4-slides.pptx">Module 4: Mutual Support</a> (PPTX, 3.9 MB)</p>
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<div id="page-reviewed" class="body-copy-italic">Page last reviewed June 2023 </div>
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<div id="page-created" class="body-copy-italic">Page originally created May 2023</div>
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<p>
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<span class="citation-hdr">Internet Citation:</span> Mutual Support Half-Day Training Content. Content last reviewed June 2023. Agency for Healthcare Research and Quality, Rockville, MD.<br>
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<span class="citation-url">https://www.ahrq.gov/teamstepps-program/curriculum/mutual/teach/half-day.html</span>
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