1611 lines
65 KiB
HTML
1611 lines
65 KiB
HTML
<!DOCTYPE html>
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<meta name="keywords" content="TeamSTEPPS, communication, half, day, training" />
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<meta name="description" content="In a half-day training, Module 1 activities should take about 40 minutes (as noted below). Components to include in the Communication Module for a half-day training include:" />
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<title>Half-Day Training Content | Agency for Healthcare Research and Quality</title>
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Skip to main content
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data-toggle="collapse" data-target="#megamenu-container">
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<p>Menu</p>
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<a href="/data/index.html" title="" class="nav-link" data-drupal-link-system-path="node/226309">Data & Analytics</a>
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<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="//www.ahrq.gov/research/findings/nhqrdr/index.html">National Healthcare Quality and Disparities Report</a></h2>
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<ul>
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||
</ul>
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<p>Latest available findings on quality of and access to health care</p></div>
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<div class="content">
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<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="/funding/fund-opps/index.html">Notice of Funding Opportunities</a></h2>
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<ul>
|
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<li><a href="/funding/policies/nofoguidance/index.html">Notice of Funding Opportunity Guidance</a></li>
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|
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<li><a href="/funding/policies/hhspolicy/index.html">HHS Grants Policy Statement</a></li>
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<div class="content">
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<ul>
|
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<li><a href="/funding/priorities-contacts/special-emphasis-notices/index.html">Special Emphasis Notices</a></li>
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<li><a href="/funding/priorities-contacts/contacts/index.html">Staff Contacts</a></li>
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<div class="content">
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<ul></ul></div>
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</section>
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<div class="content">
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<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="/funding/process/index.html">Grant Application, Review & Award Process</a></h2>
|
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<ul>
|
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<li><a href="/funding/process/grant-app-basics/index.html">Grant Application Basics</a></li>
|
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|
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<li><a href="/funding/process/dates/index.html">Application Deadlines & Important Dates</a></li>
|
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<li><a href="/funding/process/grant-app-basics/apptips.html">AHRQ Tips for Grant Applicants</a></li>
|
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<li><a href="/funding/process/mechanisms/index.html">Grant Mechanisms & Descriptions</a></li>
|
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<li><a href="/funding/process/review/index.html">Application Receipt & Review</a></li>
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<li><a href="/funding/process/award-process/index.html">Award Process</a></li>
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<div class="content">
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<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="/funding/grant-mgmt/index.html">Post-Award Grant Management</a></h2>
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<ul>
|
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<li><a href="/funding/grantee-profiles/index.html">AHRQ Grantee Profiles</a></li>
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<li><a href="/funding/grant-mgmt/recognition_ahrq-funded_study.html">Getting Recognition for Your AHRQ-Funded Study</a></li>
|
||
<li><a href="/funding/grant-mgmt/grants-by-state.html">Grants by State</a></li>
|
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<li><a href="/funding/grant-mgmt/nces.html">No-Cost Extensions (NCEs)</a></li>
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<div class="content">
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<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="/funding/contracts/index.html">Contracts</a></h2>
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<ul></ul></div>
|
||
|
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</div>
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</section>
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</div>
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<div class="subnav-3-cols">
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<div class="content">
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|
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<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="/funding/grant-mgmt/grants-by-state.html">AHRQ Grants by State</a></h2>
|
||
|
||
<ul>
|
||
</ul>
|
||
|
||
<p>Searchable database of AHRQ Grants</p></div>
|
||
|
||
</div>
|
||
</div>
|
||
<div class="mm-feature-block hide-on-mobile block block-block-content block-block-contentc6610af5-d53e-4c4c-8541-cbf02cc0fa2a" id="block-block-content-c6610af5-d53e-4c4c-8541-cbf02cc0fa2a">
|
||
|
||
|
||
<div class="content">
|
||
|
||
<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="/pcor/index.html">PCOR</a></h2>
|
||
|
||
<ul>
|
||
</ul>
|
||
|
||
<p>AHRQ Projects funded by the Patient-Centered Outcomes Research Trust Fund.</p></div>
|
||
|
||
</div>
|
||
</div>
|
||
|
||
</section>
|
||
|
||
</div>
|
||
</div>
|
||
</div>
|
||
|
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<div rel="7" class="row pulldown pulldown7">
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<div class="hide-on-desktop block block-block-content block-block-contentdf85c7fb-faa9-4161-a755-fc6b625659a3" id="block-block-content-df85c7fb-faa9-4161-a755-fc6b625659a3">
|
||
|
||
|
||
<div class="content">
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<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="/news/index.html">News</a></h2></div>
|
||
|
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</div>
|
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|
||
|
||
|
||
<div class="content">
|
||
|
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<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="/news/newsroom/index.html">Newsroom</a></h2>
|
||
|
||
<ul>
|
||
<li><a href="/news/newsroom/press-releases/index.html">Press Releases</a></li>
|
||
<li><a href="/news/newsroom/social-media/index.html">AHRQ Social Media</a></li>
|
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<li><a href="/news/newsroom/ahrq-stats.html">AHRQ Stats</a></li>
|
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<li><a href="/news/newsroom/case-studies/index.html">Impact Case Studies</a></li>
|
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</ul></div>
|
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|
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|
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<div class="content">
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<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="/news/blog/index.html">Blog</a></h2>
|
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<ul>
|
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<li><a href="/news/blog/ahrqviews/index.html">AHRQ Views</a></li>
|
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</ul></div>
|
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|
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|
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</div>
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</section>
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|
||
|
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|
||
<div class="content">
|
||
|
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<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="/news/newsletters/index.html">Newsletter</a></h2>
|
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|
||
<ul>
|
||
<li><a href="/news/newsletters/e-newsletter/index.html">AHRQ News Now</a></li>
|
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</ul></div>
|
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|
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|
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</div>
|
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|
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||
<div class="content">
|
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<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="/news/events/index.html">Events</a></h2>
|
||
<ul>
|
||
<li><a href="/news/events/ahrq-research-summit-diagnostic-safety.html">AHRQ Research Summit on Diagnostic Safety</a></li>
|
||
<li><a href="/news/events/ahrq-research-summit-learning-health-system.html">AHRQ Research Summit on Learning Health Systems</a></li>
|
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<li><a href="/news/events/nac/index.html">National Advisory Council Meetings</a></li>
|
||
<li><a href="/news/events/conference/index.html">AHRQ Research Conferences</a></li>
|
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|
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|
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</section>
|
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<div class="subnav-2-cols">
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</div>
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<section class="row region region-megamenu-pulldown8-col1">
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<div class="hide-on-desktop block block-block-content block-block-contentd829a035-55e4-4ec0-b50d-6007e7da6e21" id="block-block-content-d829a035-55e4-4ec0-b50d-6007e7da6e21">
|
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|
||
<div class="content">
|
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<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="/cpi/index.html">About</a></h2></div>
|
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|
||
|
||
|
||
<div class="content">
|
||
|
||
<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="/cpi/about/index.html">About AHRQ</a></h2><ul><li><a href="/cpi/about/do-you-know-ahrq-quiz.html">How Well Do You Know AHRQ? Quizzes</a></li><li><a href="/cpi/about/profile/index.html">Profile</a></li><li><a href="/cpi/about/mission/index.html">Mission and Budget</a></li><li><a href="/cpi/corecompetencies/index.html">AHRQ's Core Competencies</a></li><li><a href="/cpi/about/nac.html">National Advisory Council</a></li><li><a href="/cpi/about/careers/index.html">Careers at AHRQ</a></li><li><a href="/cpi/about/directions/index.html">Maps and Directions</a></li><li><a href="/cpi/about/otherwebsites/Index.html">Other AHRQ Web Sites</a></li><li><a href="/cpi/about/hhs-agencies/index.html">Other HHS Agencies</a></li><li><a href="/cpi/about/20timeline/testimonials.html">Testimonials</a></li></ul></div>
|
||
|
||
</div>
|
||
</div>
|
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|
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</section>
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|
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</div>
|
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</div>
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<div class="col-md-12" role="navigation">
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<section class="row region region-megamenu-pulldown8-col2">
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<div id="block-block-content-a018d8d6-07b1-45b3-8f96-1a25784e6dea" class="block block-block-content block-block-contenta018d8d6-07b1-45b3-8f96-1a25784e6dea">
|
||
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|
||
<div class="content">
|
||
|
||
<div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><a href="/cpi/about/organization/index.html">Organization & Contacts</a></h2>
|
||
<ul>
|
||
<li><a href="/cpi/centers/index.html">Centers and Offices</a></li>
|
||
<li><a href="/cpi/about/organization/orgchart/organizational-chart.html">Organization Chart</a></li>
|
||
<li><a href="/cpi/about/organization/contacts/key-contacts.html">Key Contacts</a></li>
|
||
</ul></div>
|
||
|
||
</div>
|
||
</div>
|
||
|
||
</section>
|
||
|
||
</div>
|
||
</div>
|
||
|
||
<div class="subnav-2-cols">
|
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</div>
|
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</div>
|
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</div>
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</div>
|
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|
||
<div class="col-md-12 col-sm-12 utility-mobile">
|
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|
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<ul class="clearfix">
|
||
<li class="first">
|
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|
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|
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|
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<a href="/cpi/about/careers/index.html">Careers</a>
|
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</li>
|
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<li>
|
||
|
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|
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<a href="/contact/index.html">Contact Us</a>
|
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</li>
|
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<li>
|
||
|
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|
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|
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<a href="/informacion-en-espanol/index.html">Español</a>
|
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</li>
|
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<li class="last">
|
||
|
||
|
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|
||
<a href="https://info.ahrq.gov/">FAQs</a>
|
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</li>
|
||
</ul>
|
||
|
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|
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</div>
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|
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</div>
|
||
</div>
|
||
|
||
<div id="breadcrumbs">
|
||
<div class="row row-side-margins">
|
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<div class="col-12 .chrome">
|
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<div id="block-system-breadcrumb-block" class="block block-system block-system-breadcrumb-block">
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<div class="content">
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<nav role="navigation" aria-label="breadcrumb">
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<ol class="breadcrumb">
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<li class="breadcrumb-item">
|
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<a href="/">Home</a>
|
||
</li>
|
||
<li class="breadcrumb-item">
|
||
<a href="/teamstepps-program/index.html">TeamSTEPPS Program</a>
|
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</li>
|
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<li class="breadcrumb-item">
|
||
<a href="/teamstepps-program/curriculum/index.html">Curriculum Materials</a>
|
||
</li>
|
||
<li class="breadcrumb-item">
|
||
<a href="/teamstepps-program/curriculum/communication/index.html">Module 1: Communication</a>
|
||
</li>
|
||
<li class="breadcrumb-item">
|
||
<a href="/teamstepps-program/curriculum/communication/teach/index.html">Section 3: Teaching the Key Concepts and Tools</a>
|
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</li>
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<li class="breadcrumb-item active">
|
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Half-Day Training Content
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</li>
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</div>
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</div>
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<div id="topics-az" class="col-12">
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<div class="row row-side-margins">
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<div class="col-12">
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<div id="main-content-wrapper">
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|
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</div>
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<div class="container-fluid site-wrap">
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<div class="row">
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<div class="col-md-12 text-right addthis_toolbox">
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<div class="addtoany-toolbox">
|
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<h2 class="addtoany-header">SHARE:</h2>
|
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<div class="block block-addtoany block-addtoany-block">
|
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|
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<div class="content">
|
||
<span class="a2a_kit a2a_kit_size_16 addtoany_list" data-a2a-url="https://www.ahrq.gov/teamstepps-program/curriculum/communication/teach/half-day.html" data-a2a-title="Half-Day Training Content"><a class="a2a_button_facebook"><img src="/themes/custom/ahrq_bootstrap_barrio/pattern-lab/source/images/theme_core/share_icons/facebook-tiny.png" border="0" alt="Facebook"></a><a class="a2a_button_twitter"><img src="/themes/custom/ahrq_bootstrap_barrio/pattern-lab/source/images/theme_core/share_icons/x-tiny.png" border="0" alt="X"></a><a class="a2a_button_email"><img src="/themes/custom/ahrq_bootstrap_barrio/pattern-lab/source/images/theme_core/share_icons/envelope-tiny.png" border="0" alt="Email AHRQ"></a><a class="a2a_button_print"><img src="/themes/custom/ahrq_bootstrap_barrio/pattern-lab/source/images/theme_core/share_icons/print-tiny.png" border="0" alt="Print"></a><a class="a2a_dd addtoany_share" href="https://www.addtoany.com/share#url=https%3A%2F%2Fwww.ahrq.gov%2Fteamstepps-program%2Fcurriculum%2Fcommunication%2Fteach%2Fhalf-day.html&title=Half-Day%20Training%20Content"><img src="/themes/custom/ahrq_bootstrap_barrio/pattern-lab/source/images/theme_core/share_icons/plus-tiny.png" alt="Share"></a></span>
|
||
|
||
</div>
|
||
</div>
|
||
|
||
</div>
|
||
</div>
|
||
</div>
|
||
|
||
|
||
<div>
|
||
<div id="page-top"></div>
|
||
<section class="row region region-page-top">
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||
<div data-drupal-messages-fallback class="hidden"></div>
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||
</section>
|
||
|
||
</div>
|
||
|
||
<div class="row side">
|
||
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||
|
||
<button class="btn sbf-btn hidden visible-xs" type="button" data-toggle="collapse"
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data-target=".navbar-collapse" aria-expanded="false" aria-controls="collapseExample">
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More topics in this section
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</button>
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<div class="col-sm-3 sbf-col collapse dont-collapse-sm navbar-collapse">
|
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<div class="block-sidebar-first block block-menu-block-forked block-menu-block-forkedteamstepps-program" id="block-menu-block-forked-teamstepps-program">
|
||
|
||
<span class="sbf-main"><a href="/teamstepps-program/index.html">TeamSTEPPS Program</a></span>
|
||
|
||
|
||
<ul class="clearfix nav navbar-nav collapse dont-collapse-sm navbar-collapse">
|
||
|
||
<li class="nav-item menu-item--collapsed sbf-level-one">
|
||
<a href="/teamstepps-program/updated/index.html" class="nav-link" data-drupal-link-system-path="node/240128">TeamSTEPPS Updates</a>
|
||
</li>
|
||
|
||
<li class="nav-item menu-item--collapsed sbf-level-one">
|
||
<a href="/teamstepps-program/welcome-guides/index.html" class="nav-link" data-drupal-link-system-path="node/240129">Welcome Guides</a>
|
||
</li>
|
||
|
||
<li class="nav-item menu-item--expanded active dropdown sbf-level-one">
|
||
<a href="/teamstepps-program/curriculum/index.html" class="nav-link active" aria-expanded="false" aria-haspopup="true" data-drupal-link-system-path="node/240152">Curriculum Materials</a>
|
||
<ul class="dropdown-menu menu-level-two">
|
||
|
||
<li class="dropdown-item menu-item--collapsed sbf-level-two">
|
||
<a href="/teamstepps-program/curriculum/intro/index.html" data-drupal-link-system-path="node/240123">Introduction to Curriculum</a>
|
||
</li>
|
||
|
||
<li class="dropdown-item menu-item--expanded active dropdown sbf-level-two">
|
||
<a href="/teamstepps-program/curriculum/communication/index.html" class="active" aria-expanded="false" aria-haspopup="true" data-drupal-link-system-path="node/240147">Module 1: Communication</a>
|
||
<ul class="dropdown-menu menu-level-three">
|
||
|
||
<li class="dropdown-item sbf-level-three">
|
||
<a href="/teamstepps-program/curriculum/communication/overview/index.html" data-drupal-link-system-path="node/240308">Section 1: Overview of Key Concepts and Tools</a>
|
||
</li>
|
||
|
||
<li class="dropdown-item menu-item--collapsed sbf-level-three">
|
||
<a href="/teamstepps-program/curriculum/communication/tools/index.html" data-drupal-link-system-path="node/240309">Section 2: Explanation of Key Concepts and Tools</a>
|
||
</li>
|
||
|
||
<li class="dropdown-item menu-item--expanded active dropdown sbf-level-three">
|
||
<a href="/teamstepps-program/curriculum/communication/teach/index.html" class="active" aria-expanded="false" aria-haspopup="true" data-drupal-link-system-path="node/240310">Section 3: Teaching the Key Concepts and Tools</a>
|
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<ul class="dropdown-menu menu-level-four">
|
||
|
||
<li class="dropdown-item sbf-level-four">
|
||
<a href="/teamstepps-program/curriculum/communication/teach/two-day.html" data-drupal-link-system-path="node/240321">Two-Day Training Content</a>
|
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</li>
|
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|
||
<li class="dropdown-item active sbf-level-four">
|
||
<a href="/teamstepps-program/curriculum/communication/teach/half-day.html" class="active is-active" data-drupal-link-system-path="node/240319" aria-current="page">Half-Day Training Content</a>
|
||
</li>
|
||
|
||
<li class="dropdown-item sbf-level-four">
|
||
<a href="/teamstepps-program/curriculum/communication/teach/mini.html" data-drupal-link-system-path="node/240320">Mini-Session Training Content</a>
|
||
</li>
|
||
</ul>
|
||
|
||
</li>
|
||
</ul>
|
||
|
||
</li>
|
||
|
||
<li class="dropdown-item menu-item--collapsed sbf-level-two">
|
||
<a href="/teamstepps-program/curriculum/team/index.html" data-drupal-link-system-path="node/240148">Module 2: Team Leadership</a>
|
||
</li>
|
||
|
||
<li class="dropdown-item menu-item--collapsed sbf-level-two">
|
||
<a href="/teamstepps-program/curriculum/situation/index.html" data-drupal-link-system-path="node/240149">Module 3: Situation Monitoring</a>
|
||
</li>
|
||
|
||
<li class="dropdown-item menu-item--collapsed sbf-level-two">
|
||
<a href="/teamstepps-program/curriculum/mutual/index.html" data-drupal-link-system-path="node/240150">Module 4: Mutual Support</a>
|
||
</li>
|
||
|
||
<li class="dropdown-item menu-item--collapsed sbf-level-two">
|
||
<a href="/teamstepps-program/curriculum/implement/index.html" data-drupal-link-system-path="node/240153">Implementation of TeamSTEPPS 3.0</a>
|
||
</li>
|
||
</ul>
|
||
|
||
</li>
|
||
|
||
<li class="nav-item sbf-level-one">
|
||
<a href="/teamstepps-program/diagnosis-improvement/index.html" class="nav-link" data-drupal-link-system-path="node/240125">Diagnosis Improvement Course</a>
|
||
</li>
|
||
|
||
<li class="nav-item menu-item--collapsed sbf-level-one">
|
||
<a href="/teamstepps-program/resources/index.html" class="nav-link" data-drupal-link-system-path="node/240127">Tools and Resources</a>
|
||
</li>
|
||
|
||
<li class="nav-item menu-item--collapsed sbf-level-one">
|
||
<a href="/teamstepps-program/training/index.html" class="nav-link" data-drupal-link-system-path="node/242063">TeamSTEPPS Training</a>
|
||
</li>
|
||
|
||
<li class="nav-item sbf-level-one">
|
||
<a href="/teamstepps-program/evidence-base/index.html" class="nav-link" data-drupal-link-system-path="node/240126">Research/Evidence Base</a>
|
||
</li>
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<h1 class="node__title">
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<span property="schema:name" class="field field--name-title field--type-string field--label-hidden">Half-Day Training Content</span>
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<div property="schema:text" class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>In a half-day training, Module 1 activities should take about 40 minutes (as noted below). Components to include in the Communication Module for a half-day training include:</p>
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<ul>
|
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<li>Introduction and Objectives: 2 minutes</li>
|
||
<li>Communication Exercise: 7 minutes</li>
|
||
<li>Communication's Importance and Meaning: 6 minutes</li>
|
||
<li>Effectiveness and Challenges in Communication: 4 minutes</li>
|
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<li>Tool Overview and SBAR: 4 minutes</li>
|
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<li>Call-Outs: 4 minutes</li>
|
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<li>Check-Backs: 4 minutes</li>
|
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<li>Handoffs and I-PASS: 5 minutes</li>
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<li>Summary: 2 minutes</li>
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</ul>
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<p>You may choose to spend more time on some of these activities and to omit others. Alternatively, you may want to include other parts of the communication materials instead of some of the components noted above. In a half-day course, the focus is likely to be on specific, usable tools, so try to spend as much time on them as possible.</p>
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<h2>Teaching Goals</h2>
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<p>As noted in the introductory section, it's important to continuously reinforce your enthusiasm for TeamSTEPPS and its importance to patients and healthcare workers. Continue to foster mutual respect, fun, and transparency through the use of active learning and listening throughout the section. Specific objectives for teaching this module are identified below:</p>
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<ul>
|
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<li>Describe how communication affects team processes and outcomes.</li>
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<li>Define effective communication.</li>
|
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<li>Identify communication challenges.</li>
|
||
<li>Identify TeamSTEPPS tools and strategies that can improve a team's communication.</li>
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</ul>
|
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|
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<p>The sequence of topics described below will help achieve these four goals, although reinforcing them will be critical for them to be used and sustained.</p>
|
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|
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<h2>Introduction and Objectives</h2>
|
||
|
||
<p>Briefly review the learning objectives for the module (Slide 2) and then introduce the concept of communication and its relationship to the other three core TeamSTEPPS skills (Slide 4). It's important to still emphasize that every part of TeamSTEPPS is needed to foster a culture of safety. Encourage the trainees to look for specific concepts and tools they can apply to their own teams after the training. If time permits, have a participant share a situation they experienced where the team communicated effectively in a challenging situation. Use this to create a positive image of what TeamSTEPPS can help their teams achieve.</p>
|
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|
||
<h2>Communication Exercise</h2>
|
||
|
||
<p>If time permits, the communication exercise described in the 2-day training section (Slide 3) is a useful, active way to teach key communication concepts. Use it to reinforce key messages about communication you make in the remainder of your Module 1 training.</p>
|
||
|
||
<h2>Communication's Importance and Meaning</h2>
|
||
|
||
<p>Use Slides 5-6 and the talking points related to them. Even though time is short, asking the class for at least one example of effective communication will help to keep them engaged.</p>
|
||
|
||
<h2>Effectiveness and Challenges in Communication</h2>
|
||
|
||
<p>Use Slides 7–8 and the guidance related to them. Using groups to brainstorm challenges to communication in conjunction with Slide 8 will help make the learning active and engaging.</p>
|
||
|
||
<h2>Information Exchange Tools</h2>
|
||
|
||
<p>After providing the introduction to communication, offer a brief overview of the information exchange tools (using Slides 9-17) and note extensive information and examples of each available on the AHRQ website. Use the same approach to teaching each tool as is described in the 2-day training instructions; to save time, you may want to drop the SBAR video on Slide 11. If time is limited, consider focusing on a smaller number of tools most relevant to the trainees. You may choose to provide a brief overview of the tools and then poll the class to choose which to spend more (or any) time on.</p>
|
||
|
||
<h2>Unit Summary</h2>
|
||
|
||
<p>Slide 18 can still be used to help your class retain the big picture for how communication and its tools relate to the other TeamSTEPPS skills and to the goal of high-performing, trusting, and patient-centered teams. Slide 19 is not needed for a shortened training.</p>
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<h3>Training Slides</h3>
|
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|
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<p>Download the slides for <a href="/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-module-1-slides.pptx">Module 1: Communication</a> (PPTX, 4.1 MB)</p>
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<div id="page-reviewed" class="body-copy-italic">Page last reviewed May 2023 </div>
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<div id="page-created" class="body-copy-italic">Page originally created May 2023</div>
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<span class="citation-hdr">Internet Citation:</span> Half-Day Training Content. Content last reviewed May 2023. Agency for Healthcare Research and Quality, Rockville, MD.<br>
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<span class="citation-url">https://www.ahrq.gov/teamstepps-program/curriculum/communication/teach/half-day.html</span>
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