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<p><strong>You Are Here:</strong> <span class="crumb_link"><a href="/" class="crumb_link">AHRQ Archive Home</a> &gt; <a href="/hcqual/" class="crumb_link">President's Advisory Commission on Consumer Protection and Quality in the Health Care Industry</a> &gt; Consumer Bill of Rights &amp; Responsibilities </p>
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<div class="headnote">
<p>This information is for reference purposes only. It was current when produced and may now be outdated. Archive material is no longer maintained, and some links may not work. Persons with disabilities having difficulty accessing this information should contact us at: <a href="https://info.ahrq.gov/">https://info.ahrq.gov</a>. Let us know the nature of the problem, the Web address of what you want, and your contact information. </p>
<p>Please go to <a href="https://www.ahrq.gov/">www.ahrq.gov</a> for current information.</p></div><br /><br />
<font face="arial" size="-1">
<img align="center" src="/hcqual/images/banner.gif" alt="President's Advisory Commission on Consumer Protection and Quality in the Health Care Industry" />
<h2>Consumer Bill of Rights and Responsibilities</h2>
<h3>Report to the President of the United States</h3>
<h4>Prepared by Advisory Commission on Consumer Protection
and Quality in the Health Care Industry</h4>
<p><strong>November 1997</strong></p>
<hr />
<h3>Table of Contents</h3>
<p><strong><a href="/hcqual/final/append_a.html">Complete Report</a></strong> (161K)</p>
<p>
<strong><a href="/hcqual/cborr/exsumm.html">Executive Summary</a></strong> (18K) <br />
<strong><a href="/hcqual/cborr/preamb.html">Preamble</a></strong> (16K)<br />
<strong><a href="/hcqual/cborr/chap1.html">Chapter One:</a> Information Disclosure</strong> (24K)<br />
<strong><a href="/hcqual/cborr/chap2.html">Chapter Two:</a> Choice of Providers and Plans</strong> (20K)<br />
<strong><a href="/hcqual/cborr/chap3.html">Chapter Three:</a> Access to Emergency Services</strong> (9K)<br />
<strong><a href="/hcqual/cborr/chap4.html">Chapter Four:</a> Participation in Treatment Decisions</strong> (17K)<br />
<strong><a href="/hcqual/cborr/chap5.html">Chapter Five:</a> Respect and Nondiscrimination</strong> (17K)<br />
<strong><a href="/hcqual/cborr/chap6.html">Chapter Six:</a> Confidentiality of Health Information</strong> (11K)<br />
<strong><a href="/hcqual/cborr/chap7.html">Chapter Seven:</a> Complaints and Appeals</strong> (19K)<br />
<strong><a href="/hcqual/cborr/chap8.html">Chapter Eight:</a> Consumer Responsibilities</strong> (17K)
</p>
<p>
<strong><a href="/hcqual/cborr/ack.html">Acknowledgments</a></strong>
</p>
<p><strong><a href="/hcqual/member/">Advisory Commission Consumer Protection and Quality in the Health Care Industry</a></strong> </p>
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[ <a href="/hcqual/about.html">About the Commission</a>
| <a href="/hcqual/charter.html">Charter</a>
| <a href="/hcqual/member/">Commission Membership</a>
| <a href="/hcqual/press/">Press Releases</a>
| <a href="/hcqual/meetings/">Meetings</a>
]</font></center>
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<address>
<font size="2">Last Revised: Friday, July 17, 1998</font>
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<div class="footnote">
<p> The information on this page is archived and provided for reference purposes only.</p></div>
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<div id="banner_Footeraddress"><p>Agency for Healthcare Research and Quality <img src="/images/bottom_dot.gif" alt="" /> 5600 Fishers Lane Rockville, MD 20857 <img src="/images/bottom_dot.gif" alt="" /> Telephone: (301) 427-1364</p></div>
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