Public Health Emergency Preparedness
This resource was part of AHRQ's Public Health Emergency Preparedness program, which was discontinued on June 30, 2011, in a realignment of Federal efforts.
This information is for reference purposes only. It was current when produced and may now be outdated. Archive material is no longer maintained, and some links may not work. Persons with disabilities having difficulty accessing this information should contact us at: https://info.ahrq.gov. Let us know the nature of the problem, the Web address of what you want, and your contact information.
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Figure 1. How Do Health Call Centers Fit Into Emergency
Responses? (Text Description)
Figure 1 is a flowchart titled "How do health call centers fit into emergency responses?" It shows how information would move from an initial announcement of an emergency by public health and/or public service agencies through the media, including a computer, newspaper, radio, and television. Other arrows indicate information flowing to and from a poison center, nurse line, and health hotline, as well as through the telephone using recordings and interactive responses.
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