Download ECHO Managed Behavioral Health Care Organization (MBHO) Survey and Instructions

Download ECHO Managed Behavioral Health Care Organization (MBHO) Survey and Instructions: (ZIP [3.62 MB])

How do you unzip this file? To unzip the zipped file, double-click on the file name. If you do not have a zip file utility already installed on your computer, you can get one from the many vendors on the Internet that have zip file format utilities for Windows®, Mac®, Linux, and Unix.

Contents of the ZIP file

Contents of the ECHO® Survey and Reporting Kit 2004
Find out what documents are available to support your use of the ECHO Survey.

Surveys

ECHO Survey 3.0: Comparison of the Adult and Child Questionnaires
Lists the available surveys and the topics they cover.

Adult Managed Behavioral Health Care Organization (MBHO) Survey 3.0
Includes version 3.0 of the core questionnaire for an adult population; available in English and Spanish.

Child Managed Behavioral Health Care Organization (MBHO) Survey 3.0
Includes version 3.0 of the core questionnaire for a child population; available in English only.

Adult Supplemental Items
Lists all supplemental items available for the Adult Survey and provides placement instructions; available in English and Spanish.

Adult Mixed Sample Set
Provides additional items for sponsors using a mixed sample of behavioral health care users and non-users.

Guidance Documents

Instructions for Fielding the ECHO Survey 3.0
Includes guidelines for constructing a sample of adults, collecting data, determining whether a questionnaire is complete, and calculating response rates.

ECHO Survey: Sample Script for Initial Telephone Contact
Provides a sample script for locating the respondent in the household and introducing the telephone interview; available in English only.

ECHO Survey: Sample Letters
Contains examples of a letter, fact sheet, and postcard for notifying and reminding potential respondents about the survey; available in English only.

Instructions for Analyzing Data from CAHPS Surveys
Provides general guidelines for using the CAHPS analysis program (known as the CAHPS macro).

SAS Document Package
Includes SAS® files needed for the CAHPS analysis program.

Supplemental Instructions for Analyzing ECHO Survey Results
Provides guidelines for adapting the CAHPS analysis program to the ECHO Survey.

Reporting Measures for the ECHO Survey 3.0
Provides a table of the composite, rating, and single-item measures that can be used for public and internal reports of survey results

Where are the files? The files you requested have been transmitted to your default download folder, unless you selected a different folder during the download process.

Any questions? Contact the CAHPS User Network at cahps1@westat.com or 1-800-492-9261.